SAP GUI System Training Manual (Web Browser Version 1.0 Draft)

1. ZWILLING USA – SAP TRAINING
MANUAL
Ismet Rebolledo; Nathan Koanaite
ZWILLING 270 Marble Ave, Pleasantville, NY 10570

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Table of Contents
What is SAP? .........................................................................................................................................................2
SAP Icon ............................................................................................................................................................3
Loggin in............................................................................................................................................................3
Log in Screen.................................................................................................. Error! Bookmark not defined.
Setting up your favorites.......................................................................................................................................4
Organizing your Favorites .....................................................................................................................................5
Favorites can be moved by dragging the transaction code above or below other existing transaction codes.
Alternatively Up or Down Arrows can be used.................................................................................................5
Adding T codes (transactional code) next to your favorites description...............................................................6
Example- VA01 – Create sales order.................................................................................................................6
Setting up your calendar preferences.................................................................... Error! Bookmark not defined.
Shortcuts.............................................................................................................................................................47
Most essential SAP shortcut keys ...................................................................................................................46
Standard Shortcut keys of SAP...................................................................................................................46
 Application Toolbar and Screen SAP Shortcuts.................................................................................46
Navigation SAP Shortcuts................................................................................................................................46
Placing A Free of Charge Order (700500)..............................................................................................................7
Looking up Inventory ..........................................................................................................................................43
Placing A Warranty Order & Return....................................................................................................................13
Sold To Party...................................................................................................... Error! Bookmark not defined.
Here we will enter the Customer information and material #....................... Error! Bookmark not defined.
Incompletion Log.................................................................................................... Error! Bookmark not defined.
Create Return: Header Data................................................................................................................................17
Warrenty orders.................................................................................................................................................18
orders..................................................................................................................................................................31
What is SAP?

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SAP stands for System Applications and Products in Data Processing. This is a software for the
management of business processes, developing solutions that facilitate effective data processing and
information flow across organizations.
All departments within Zwilling will be using SAP for all business functions. DC1 will no longer be used
once SAP goes live, however DC1 will be available for reference only.
LOGGING IN TO THE GLOBAL PROTECT VPN & LINK:
LOGGING IN TO SAP NET WEAVER:
Username - Use your provided username exactly as it was created for you, example I.Rebolledo or
N.Koanaite
Password - You will enter the password created for you and then you will be prompted to update your
Password to one that only you know and can easily remember.
** In the password slot, the dots will not go away. Please place your curser in the
very beginning of the slot and type in your PW with the dots in the slot.**

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Once you have successfully logged in, you will see the below screen.
Setting up your favorites
On the top left-hand side of your screen, you will see a Favorites folder.

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1. Right-click on the folder
2. A small menu box will open with 5 options.
3. Clink on Insert Transaction
4. Add the code within the Transaction Code Slot
Your initial list of favorites you will need daily
a. VA01- Create Sales Orders
b. VA02- Change Sales Orders
c. VA03- Display Sales Orders
d. VA05-List of Sales Orders
e. CS03- Display Materials BOM
f. MB52- List of Warehouse Stocks on Hand
g. MSR_TRC_C - Tracking of Customer Returns
h. MSR_CRD - RRD for Customer Returns
i. MB58 - Consgmt and Ret. Packag. at Customer
j. MM43 - Display Material
k. MD04 - Display Stock/Requirements Situation
l. ZSD_SO_UPLOAD - Sales order creation
m. ZSD_ORDERMONITOR - Sales Order Monitor
n. VFX3 - List Blocked Billing Documents
o. Favorites can be moved by dragging the transaction code above or below other existing
transaction codes. Alternatively Up or Down Arrows can be used.
Organizing your Favorites
Favorites can be moved by dragging the transaction code above or below other
existing transaction codes.

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Adding T codes (transactional code) next to the
description of your favorite
When adding your favorites, if you don’t see the corresponding Transaction code,
please follow the below steps.
Example- VA01 – Create sales order.
 Click On More
 Go to Extras
 Click On Settings
 Check the box - Display technical names.

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Placing A Free of Charge Order
Click on VA01- Create Sales Orders

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 Your order type is ZKL
 Sales organization is always 4901
 Distribution Channel - 10 (warranty)
 Division- is always 10
 Click Enter on your keyboard.
 Type 20194 in Sold to Party and Ship to Party = 700500/700022
(Warranty/Replacements)
 In the Cust. Reference slot type in the customer’s full names or order number.
 Cust. Ref. Date & Required Delivery Date - Choose the date you’re placing the order
(Todays date).
 Then click on enter in the Req. Deliv. Date field where the address slot will
populate.

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Address Page
Enter all your customer’s information, we should start capturing phone and email for each
customer. Once we have entered the customer’s information, you can hit ENTER twice.

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Order Reason - Free of charge: Goodwill Replacement
Adding Material (Item) Number/s
If you know the new material/item number of the product, you can type it into the material slot
at the bottom. If you don’t know the new SAP material number, you can click in the empty
material slot where you will find the helper and follow the below steps.
1. Click on the helper
2. Go to Material by old Material Number
3. Add the old item number plus the * Symbol at the end of the Old Item Number (66209-
000*)

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Hit Enter
Once you hit enter, the new SAP material number will appear. You should be able to double-click
on the material number or the OK button & the item will automatically appear in the material
slot.
Once you enter all your order information, Go to More, Click on EDIT and click on Incompletion
log. The incompletion log will let you know if the order is missing any information.

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W/H 1490 – Is For the Pleasantville Warehouse Only
4901
W/H 4901 – Is For the Main Warehouse + Conri is a storage location under W/H
If everything checks out okay, you will see a message on the bottom left of your screen.
Once done, click on the save button on the bottom right of the screen and the order number will
appear below.
The Word Plants In SAP Is A Technical Name For Our ZWILLING Warehouses

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W/H 4903 – Is For the Barrot Warehouse
If you want to look at a specific Warehouse example, For Pleasantville only, you will use
Placing A Warranty Order & Return
Click on VA01- Create Sales Orders
• Order Type - ZRE2 (Warranty Return Order)
• Sales organization is always 4901
• Distribution Channel - 10 (warranty)
• Division Channel – 10
10- Warranty
20- Marketplace
25- Dropship
30- ZOL
W/H 4902 – Is For the Kinko Warehouse
1490

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Hit Enter
 Sold To Party - 20194
 Ship To Party - 20194
 Cust. Reference - (Enter The Customer’s Name or The Original Order Number)
 Customer. Ref. Date (Enter today’s date or the date the return was received)



Filling in Customer’s Information & Material (Item) #
Hit Enter

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you can hit ENTER twice.
email for each customer. Once we have entered the customer’s information,
Enter all your customer’s information, we should start capturing phone and
RETOUR, if no immediate action, batch is left empty.
 BATCH - If you would like to perform an immediate action such as a refund, you would enter
 Material Number Is Very Important, sometimes the item will not populate, enter an asterisk
after the item number, for example; 1018994*
 Enter the quantity
 Choose The Appropriate Return Reason - Broken Item or Do not like it
 Choose A Follow-Up Action - Receive into Plant or Material Remains at Customer Site
 Refund Type – If it is Considered As A Credit Memo Or Replacement Material
 Refund Control - Approved

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Before Saving the Order, Perform An Incompletion Log
 The incompletion log will let you know if the order is missing any information.
 Go to More on the top right-hand side of your screen
 Click On Edit
 Click On Incompletion Log
If everything checks out okay, you will see a message on the bottom left of your screen.

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Create Return: Header Data
The chosen reason MUST begin with an R since we are sending a replacement for a return.
Click on Save