cohort observationsteps

1. App Research and Development Nandi Piper
Welcome

2. App Research and Development Nandi Piper
Unmet Need or Desire
• Safer conditions and better methods of recording

3. App Research and Development Nandi Piper
The Observation Group
• Resident Safety Representatives in the Towers

4. App Research and Development Nandi Piper
Ethnographic Research Observations

5. App Research and Development Nandi Piper
Ethnographic Research Observations

6. App Research and Development Nandi Piper
Ethnographic Research Observations

7. App Research and Development Nandi Piper
Ethnographic Research Interview

8. App Research and Development Nandi Piper
Ethnographic Research Interview
• RSRs in the Towers are left within the
booths the entire shift
• Dealing with multiple residents can be hectic

9. App Research and Development Nandi Piper
Ethnographic Research Interview
• Sometimes they can feel as if the rules aren’t being
enforced well because they cannot leave the booth
• If residents get rowdy they have a panic button, but still
have to wait for public safety to arrive.

10. App Research and Development Nandi Piper
Ethnographic Research Observations
• RSRs need better safety precautions
• RSRs deserve to have better
accommodations for the hours they work

11. App Research and Development Nandi Piper
Ethnographic Research Observations
• Residents do not respect all RSRs
• RSRs need a better approach to making
sure banned individuals don’t enter

12. App Research and Development Nandi Piper
App Idea
• A system that allows RSRs to become safer
and more effective at their job by going digital
instead of physically writing

13. App Research and Development Nandi Piper
App Idea
• System would allow RSRs to record names digitally.
• Panic button located on the screen that would alert the
closest Public Safety Officer, instead of the office.

14. App Research and Development Nandi Piper
Ideation Session

15. App Research and Development Nandi Piper
Ideation Session

16. App Research and Development Nandi Piper
Ideation Session
• Provide face recognition
• Metal detector (individuals are allowed
to bring anything in the buildings)
• Automated check-in service

17. App Research and Development Nandi Piper
Research on Smartphone Apps
• ADT Pulse
• Square tile menu; cameras icons located from home

18. App Research and Development Nandi Piper
Research on Smartphone Apps
• Norton Security
• All white with orange icons; less options

19. App Research and Development Nandi Piper
Visual User Scenario
Brianna signs
into the app in
order to begin
work

20. App Research and Development Nandi Piper
Visual User Scenario
Brianna has to
sign someone
into the
building

21. App Research and Development Nandi Piper
Visual User Scenario
After receiving his
card, Brianna signs
him in on the
app then starts
her work

22. App Research and Development Nandi Piper
Naming Process
SECURITY
Enforce
Safety
STOP
Aid
Yield
Resident Safety
Representative
Precaution
Hofstra

23. App Research and Development Nandi Piper
Logo Reference Images

24. App Research and Development Nandi Piper
Logo

25. App Research and Development Nandi Piper
Splash Screen

26. App Research and Development Nandi Piper
<App Logo>
Wireframes
<Splash Screen> <Home> <Security Cameras>
<App Logo>
<App Logo>
<RSR ID>
<Front
Door>
<Back
Door>
<ADA
Door>
<Cam-
eras>
<Login>
<Screens>
<Front
Door>
<Back
Door>
<Panic Button>
<Cam
eras>
<Map>
<Pro
file>
<Recog
nition>
<Cam
eras>
<Map>
<Pro
file>
<Recog
nition>
<App Logo>

27. App Research and Development Nandi Piper
Wireframes
<Map>
<App Logo> <App Logo><App Logo>
<Cam
eras>
<Map>
<Pro
file>
<Recog
nition>
<Profile><Recognition>
<Cam
eras>
<Map>
<Pro
file>
<Recog
nition>
<Cam
eras>
<Map>
<Pro
file>
<Recog
nition>
<Campus Booth Search Bar>
<RSR Student
ID Picture>
<Map>
<Student Name
and ID Number>
<Student
Weekly Shifts>
<Pick-Up
Shifts>
<Swap
Shifts>
<Front Door>
<Turnstyle>
<ADA Door>
<Students>
<Student Name
and ID>
<Student Name
and ID>
<Student Name
and ID>
<Student ID
Picture>
<Student ID
Picture>
<Student ID
Picture>

28. App Research and Development Nandi Piper
Finished Prototype

29. App Research and Development Nandi Piper
Finished Prototype