2. App Research and Development Nandi Piper
The Observation Group
• RSRs in the Towers
3. App Research and Development Nandi Piper
Ethnographic Research Observations
4. App Research and Development Nandi Piper
Ethnographic Research Observations
5. App Research and Development Nandi Piper
Ethnographic Research Observations
6. App Research and Development Nandi Piper
Ethnographic Research Interview
7. App Research and Development Nandi Piper
Ethnographic Research Interview
• RSRs in the Towers are left within the booths the entire shift
• Dealing with multiple residents can be hectic
8. App Research and Development Nandi Piper
Ethnographic Research Interview
• Sometimes they can feel as if the rules aren’t being
enforced well because they cannot leave the booth
• If residents get rowdy they have a panic button, but still
have to wait for public safety to arrive.
9. App Research and Development Nandi Piper
Ethnographic Research Observations
• RSRs need better safety precautions
• RSRs deserve to have better
accommodations for the hours they work
10. App Research and Development Nandi Piper
Ethnographic Research Observations
• Residents do not respect all RSRs
• RSRs need a better approach to making
sure banned individuals don’t enter.
