1. NANCY GINTER JENNINGS, PHR
5938 324th
Street  Cannon Falls, MN 55009  612-462-3347  jenningsnancy@ymail.com
HUMAN RESOURCES MANAGER/GENERALIST
 Certified Professional in Human Resources (PHR) with experience in MN, IA, IL, and WI.
 Extensive background in HR generalist affairs, including experience in classification and Hay
ratings, employee recruitment and retention, staff training and development, union and non-union
environments, employee relations, benefits and compensation, HR records management, HR policies
development and legal compliance.
 Demonstrated success in business development, negotiating staffing contracts, P&L responsibility,
developing mentoring and training programs, and writing job descriptions and management reports.
 Developed and executed a Quality Improvement project, retaining the largest client in the branch
whose national contract went to another vendor.
 Computer skills including: Word, Excel, PowerPoint, Access, Oracle, Hyperion Brio, Lawson,
PeopleSoft, NeoGov, PeopleAdmin, PeopleClick, Ultipro, Unicru, Staffworks, Crystal Reports, Outlook,
Lotus Notes, Campbell Time and Attendance, and other company-specific software programs and
databases.
HR SKILLS
 Union/Non-Union
 Safety and Work Comp
 Employment Law
 FMLA/ADA/EEO
 Strategic Planning
 Staff Recruiting & Retention
 Employee Relations
 Harassment Investigations
 Comp and Benefits Administration
 Unemployment
 Job Audits & Classifications
 Training & Development
 Performance Management
 Organizational Development
 HR Policies & Procedures
PROFESSIONAL EXPERIENCE
METROPOLITAN COUNCIL — St. Paul, MN
Human Resources Manager, 2013 to Present
Develop and implement strategies for recruitment, selection, retention and classification
Manage recruitment testing and selection procedures
Organize and track career fairs and State Fair booth
Analyze and evaluate agency classification needs, conduct classification studies, and recommend changes
Interview, select, and manage team of six direct reports including two business partners, three Talent
Acquisition Specialists, and one Human Resources Assistant
Evaluate assigned programs and review and update policies, procedures and HR processes
Consult with department managers on hiring needs and forecasting
Manage vendor relationships including establishing, negotiating, and executing contracts and service
requirements
Develop and review management proposals for labor negotiations in applicable areas of responsibility
Oversee HRMS system updates for employee, position and job classification changes
Provide consultation to managers and employees around HR related issues
Lead investigations and participate in performance improvement planning processes
Complete full cycle recruitments for high-level and difficult to fill positions
Yellow Ribbon Chair and activities coordinator
Equity Team member with workforce responsibility
Project Manager responsible for updating job specifications
Team member for several Requests for Proposals for high-dollar contracts
Presenter for New Employee Orientation, New Manager Orientation, and Diverse Hiring for Managers
Manage unemployment claims and responses

2. VOLUNTEERS OF AMERICA — Angels Care Center in Cannon Falls, MN and The
Homestead of Rochester, MN
Director of Human Resources, 2011 to 2013
Lead Human Resources practices and objectives for two VOA facilities
Partner with Executive Directors and management teams to set goals, quality standards, and productivity
expectations
Responsible for the development of processes and metrics that support the business goals
Advise and assist department managers on human resources issues
Manage employee relations, union issues and grievance processes
Recruit, retain, and coach staff to become top performers
Manage employee performance, Work Comp, unemployment, and safety
Direct investigations, policy violations, EEOC and Affirmative Action issues and plans
Create and perform staff training
Perform job audits and classifications
STATE OF MINNESOTA — Twin Cities, MN
HR Representative and Workforce Representative, 2008 to 2011
Processed personnel, credentialing, and payroll transactions per the union contracts
Responsible for all faculty payroll and benefits transactions
Performed onboarding and new hire orientations and paperwork
Developed benefits training PowerPoint presentations
Managed Work Comp claims, retirement processes, and FMLA
Provided (DDIR) Designated Department Insurance Representative service and coordinated open
enrollment
Posted jobs and reviewed applications for staff positions
Worked with unemployed and underemployed to develop resumes, cover letters, and job-seeking skills
Answered questions on unemployment issues and payments due
LOWES AND ST. OLAF COLLEGE — Owatonna and Northfield, MN
HR Manager, 2007 to 2008 HR Assistant, 2006 to 2007
Performed a broad range of HR functions, including recruiting and training employees, administering
benefits, overseeing disciplinary action, Work Comp, unemployment and maintaining HR and driver
(DOT) records. Managed annual open enrollment meetings, resolved conflicts between employees and
insurance carriers, conducted investigations of harassment and accidents, and was a team member for
implementing PeopleAdmin system.
Key Results:
 Created mentorship program that increased training numbers from 63% to 99%.
 Set up employee safety meetings and focus groups increasing employee satisfaction rates.
 Managed performance review process and employee succession planning that increased
retention.
WASECA MEDICAL CENTER — Waseca, MN
ER Part-time Registration Clerk, 2005 to 2007
Answered 20-line switchboard, scheduled appointments, and served customers
Entered patient registrations, admissions, and discharges into Meditech
Ran weekly reports, pulled charts, and verified appointments
EXPRESS PERSONNEL SERVICES AND KELLY SERVICES — Owatonna, MN and Dubuque,
IA
Staffing Consultant, 2004 to 2005 City Manager, 1998 to 2003
Managed all recruiting and hiring processes
Developed new training, testing, and orientation programs
Managed tri-state area including Iowa, Illinois, and Wisconsin for legal compliance

3. Marketed Kelly using inside and outside sales
Created Account Business Reviews
Responsible for business development and profit and loss of the branch
Developed and updated yearly business plan and budget
Forecast staffing needs, performed audits and job classification
Key Results:
 Developed and implemented ISO 9000 Quality Improvement project that kept a $1,000,000
client for our branch when their national agreement went to another vendor.
 Doubled billable hours during the year I was with Express Personnel Services.
SHEPHERD, INC. — Dubuque, IA
Freelance Proofreader, 1996 to 2004
OKY DOKY #15 — Dubuque, IA
Owner, 1977 to 2000
EDUCATION & CERTIFICATIONS
COLORADO TECHNICAL UNIVERSITY ONLINE — Colorado Springs, CO
Bachelor of Science (BS) in Business Administration with HR emphasis, 2011
HR Designations:
 PHR (Professional in Human Resources), 2008
Professional Development:
 Completed ongoing training in the areas of compensation and benefits, employee and labor relations,
Project Management, HR management, workers’ compensation and workplace safety/security, “Coach”
program
Nancy Jennings, PHR
8850 Upper 209th
Street West
Lakeville, MN 55044
Capella University
Minneapolis, MN
September 17, 2012
Dear Search Committee Members;
Attached please find my resume for your review. My PHR certification and human resources experience in
higher education make me an ideal candidate for the position of Human Resources Generalist Manager. The
skills and qualifications you mention closely match my experience in Human Resources.
Your Needs
1. Strategic planning/business partner duties
2. Manager/generalist experience

4. 3. Employee relations, recruiting and retention, compensation, and benefits
4. Employee training and development
My Qualifications
1. Performance management, employee relations and investigations, strategic planning and budgeting,
financial reporting and P&L responsibilities, partnering with management team
2. Onboarding, training and succession planning, AA, ADA, EEOC and HR compliance
3. Recruiting and retention, compensation and benefits
4. Created training and mentorship programs using PowerPoint and other software programs, certified as
Creative Job Search trainer by State of Minnesota
I completed my Bachelor’s Degree in Business Administration with an emphasis on Human Resources in August
2011 with a 3.73 GPA. I appreciate your consideration of my application and look forward to hearing from you. I
can be reached by telephone at 612-462-3347 or by email at jenningsnancy@ymail.com.
Sincerely,
Nancy Jennings