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Purchasing and
Procurement Processes
Module Four
Revision Date: 2/06/2015
2
COURSE INTRODUCTION
Course Overview & Learning Objectives
Course Expectations
Training Approach & Participation Protocol
3
© WA Department of Enterprise Services
Mutual Respect
General guidelines for online meetings:
Interact
Engage
Participate
4
© WA Department of Enterprise Services
Training Credit
To complete the module and receive credit,
you will be expected to achieve a 80% on
the module assessment . Employees should
log into LMS to complete each module
assessment. Use of the participant
workbook is encouraged in the assessment!
5
© WA Department of Enterprise Services
Course Overview
Course will be delivered in four modules:
 Module 1: Purchasing & Procurement
Overview
 Module 2: Choosing a Route for Purchases of
Goods and Procurement of Services
 Module 3: Competitive Procurements,
Amendments, and Exemptions
 Module 4: Purchasing & Procurement
Processes
6
© WA Department of Enterprise Services
Module Overview
Section
One
The Planning
Process
Section
Two
Solicitation and
Selection
Section
Three
Post-Procurement
7
© WA Department of Enterprise Services
Learning Objectives
As a result of this training participants will be able
to:
 Identify purchasing and procurement needs and
outcomes
 Describe the importance of communicating need
within the agency
 Identify scope, timeline, requirements and vendors as
part of the planning process
 Discuss how to evaluate and select a vendor
 Apply the purchasing and procurement planning
phases
8
THE PLANNING PROCESS
Identify the Need and Outcomes
Communicate Need Within Agency
Identify Scope, Timeline and Requirements
Identify Vendors
Define Scope and/or Statement of Work
9
© WA Department of Enterprise Services
Procurement Steps
1. Identify the Need and Outcomes
2. Communicate Need Within Agency
3. Identify Scope, Timeline and Requirements
4. Identify Vendors
5. Define Scope and/or Statement of Work
6. Communicate Formal Need With Vendors
7. Evaluate Vendors
8. Select Vendor
9. Negotiate Contract
10. Contract Execution and Management
PlanningPhaseSolicitation
&Selection
Post
Procurement
10
© WA Department of Enterprise Services
Collaboration and Planning
Collaboration is important – Work with
Business Owners, Subject Matter Experts
and Stakeholders
11
© WA Department of Enterprise Services
Identify the Need and Outcomes
Step 1
Why does your agency purchase goods
and services?
12
© WA Department of Enterprise Services
Identify the Need and Outcomes
Step 1
Critical Thinking & Outcomes of a Purchase
or Procurement
Identify
Need
Identify
Alternatives
Available
Evaluate &
Analyze
Identify
Outcomes
13
© WA Department of Enterprise Services
Communicate Agency Need
Step 2
1. Initiate
planning
process
2. Engage
SMEs,
business
owner and
other
stakeholders
3. Conduct
independent
research
4. Determine
checkpoints
and
delegated
authority
14
© WA Department of Enterprise Services
Purchasing vs. Procurement
 Purchasing - the process of obtaining goods and
services for the State of Washington.
 Procurement - the combined functions of identifying
needs, initiating a procurement project, selecting a
vendor, contracting with a vendor, purchasing of the
goods or services, managing the resulting contract.
15
© WA Department of Enterprise Services
Identify Scope, Requirements
and Timeline
Step 3
Identify and define the scope and
overall contract timeline
16
© WA Department of Enterprise Services
Identify Scope, Requirements
and Timeline
Step 3
Contract
Purpose
High-level
Functional
Areas
Contractor
Responsibilities
Contract
Phases &
Timeline
What is
NOT in
Scope?
17
© WA Department of Enterprise Services
Identify Scope, Requirements
and Timeline
Step 3
Common Pitfalls in Scope of
Work/Requirements Writing
• Too strict and rigid
• Not enough details
• Written to a certain vendor or solution
• Outdated or obsolete requirements
18
© WA Department of Enterprise Services
Identify Vendors
Step 4
1. DES Vendor
Lists
2. Knowledge of
Vendor
Marketplace
3. Vendor Pre-
Bid
Communication
4. Other
Sources
19
© WA Department of Enterprise Services
Define Scope and/or Statement
of Work
Step 5
Scope or Work vs. Statement of Work
20
© WA Department of Enterprise Services
Define Statement of Work
Step 5
Statement
of Work
Requirements
&
Specifications
Project
History &
Objectives
Deliverables
MilestonesSchedule
Reporting
Requirement
s
Performance
Standards
21
SOLICITATION AND SELECTION
Communicate Formal Need With Vendors
Evaluate Vendors
Select Vendor
22
© WA Department of Enterprise Services
Procurement Steps
1. Identify the Need and Outcomes
2. Communicate Need Within Agency
3. Identify Scope, Timeline and Requirements
4. Identify Vendors
5. Define Scope and/or Statement of Work
6. Communicate Formal Need With Vendors
7. Evaluate Vendors
8. Select Vendor
9. Negotiate Contract
10. Contract Execution and Management
PlanningPhaseSolicitation
&Selection
Post
Procurement
23
© WA Department of Enterprise Services
Communicate Formal Need to
Vendors
Step 6
Request For
Quote
/Quotation
OR
Qualifications
(RFQ)
Request For
Proposal
(RFP)/Request
for Bids (RFB)
Request For
Qualifications
and
Quotation
(RFQQ)
Communicate
24
© WA Department of Enterprise Services
Communicate Formal Need with
Vendors
Step 6
Solicitation Need RFQ RFQQ RFP/RFB
Standard, Ongoing Purchase X X
Many Vendors Offer This X X
Cost is the Most Important Factor X
Vendor Qualifications and
Performance Important in Addition to
Cost
X X
Vendor Specialization / Few Offer This X
Complex Project Needs X
Solution Required to Meet Need X
25
© WA Department of Enterprise Services
Communicate Formal Need with
Vendors
Step 6
Assign
Procurement
Coordinator
•Define list of
potential vendors
•Encourage WEBS
registration
Draft Solicitation
Content
•Requirements
tailored to level of
complexity
Issue Solicitation
•Use WEBS
•Post Amendments
on WEBS
Receive Bids
•Document
date/time
•Maintain
confidentiality
26
© WA Department of Enterprise Services
Communicate Formal Need with
Vendors
Step 6
Evaluate Costs
/Rates
• Rank based on
lowest cost or
rate
Award
• Lowest cost,
responsive
bidder
Post Results
• WEBS
• Notify
successful &
unsuccessful
Bidders
Negotiate &
Award Contract
• Conduct
Debriefings
• Negotiate &
award the
contract
27
© WA Department of Enterprise Services
Communicate Formal Need with
Vendors - Step 6
Select Team
•Establish Team
Roles
•Write
Specifications
•Identify RFP/RFB
Coordinator for the
project
•Score and rank
Bids
Draft
RFP/RFB
Content
•Project approach
and methodology
•Finalize Scope of
Work
•Outcomes and
Performance
Measures
•Deliverables and
milestones
•Management and
staffing plan
•Bidder responses
format
•Cost response
format
Finalize and
Release
RFP/RFB
•Stakeholders
review draft RFP
•Finalize RFP for
release
•Post and publish
RFP
Post Release
Activities
•Respond to
Bidder questions
•Draft
amendments or
addendums
Evaluation
Process
(Step 7)
28
© WA Department of Enterprise Services
Communicate Formal Need w/
Vendors - Cost Sheets
Step 6
Vendor Name Cost
Time
Materials
Total:
Vendor Name Deliverable
Cost
Deliverable A
Deliverable B
Deliverable C
Total:
Vendor
Name
Hourly
Rate
Hours Total
Staff level
Total:
29
© WA Department of Enterprise Services
Evaluate Vendors
Step 7
Evaluation Objectives
 Provide clear direction and guidance
 Ensure integrity of fair evaluation process
 Create a documented process
 Recommend for contract award
30
© WA Department of Enterprise Services
Evaluate Vendors
Step 7
Evaluation Step Considerations
 Confidentiality and Security
 Conflict of Interest
 Evaluation Milestones
 Evaluator Availability?
31
© WA Department of Enterprise Services
Evaluate Vendors
Step 7
Procurement
Coordinator
• Ensure
Adherence
• Prepare &
Distribute
Evaluation
Committee
• Evaluate
• Score
Executive
Sponsorship
• Supports &
Authorizes
• Controls
Expenditures
Evaluation Roles include ….
32
© WA Department of Enterprise Services
Evaluate Vendors
Step 7
Phase 1
• Initial Screening
Phase 2
• Evaluation of Technical
and Management
Response
Phase 3
• Oral Presentations (if
applicable)
Phase 4
• Evaluation of Cost
Proposals
Phase 5
• Best and Final Offers
(BAFO)
Phase 6
• Ranking of
Proposals
33
© WA Department of Enterprise Services
Evaluate Vendors
Step 7
Technical Evaluation
Technical Evaluation Criteria
Points
(Weighted
Score)
1 Executive Summary (75 points max) and
Vendor Identifying Information (25 points
max)
100
2 Qualifications of Firm (300 points max) 300
3 Approach to Scope of Work (300 points
max)
300
4 Qualifications of Proposed Key
Personnel (200 points max)
200
5 Corporate References (100 points max) 100
6 Total Weighted Score 1000
34
© WA Department of Enterprise Services
Evaluate Vendors
Step 7
Cost Evaluations
Vendor Name Cost
Vendor A $150,000
Vendor B $175,000
Vendor C $180,000
35
© WA Department of Enterprise Services
Evaluate Vendors
Step 7
Cost Evaluation
Cost
Componen
t
Vendor A Vendor B Vendor C
Supplies $50,000 $60,000 $70,000
Staff $50,000 $90,000 $90,000
Administrative
Expenses
$20,000 $5,000 $5,000
Profit/Overhead $30,000 $20,000 $15,000
Total $150,000 $175,000 $180,000
36
© WA Department of Enterprise Services
Select Vendor
Step 8
Once the evaluation is complete
Award to Highest Scoring Bidder
OR
Reject all Bids or Re-Issue the Solicitation
37
© WA Department of Enterprise Services
Select Vendor
Step 8
Once all bidders have been notified, conduct
debriefings if requested.
Following the award, as you get ready to
negotiate and establish a contract make
sure the solicitation files are complete.
38
POST-PROCUREMENT
Negotiate Contract
Contract Execution and Management
39
© WA Department of Enterprise Services
Procurement Steps
1. Identify the Need and Outcomes
2. Communicate Need Within Agency
3. Identify Scope, Timeline and Requirements
4. Identify Vendors
5. Define Scope and/or Statement of Work
6. Communicate Formal Need With Vendors
7. Evaluate Vendors
8. Select Vendor
9. Negotiate Contract
10. Contract Execution and Management
PlanningPhaseSolicitation
&Selection
Post
Procurement
40
© WA Department of Enterprise Services
Negotiate Contract
Step 9
Conduct
Baseline
Contract
Review
Edit
contract
based on
proposal
Finalize
and Route
for
Signatures
Contract
Starts
41
© WA Department of Enterprise Services
Contract Execution and
Management Transition
Step 10
Contract
Execution
Initial Kick-
off Meeting
Contract
Management
Framework
Project
Management
42
© WA Department of Enterprise Services
Ongoing Contract
Management
Schedule
Monitoring
Risk
Mitigation
Compliance
with T&C Approve
Contractor
Invoices
Contract Execution and
Management Transition
Step 10
43
© WA Department of Enterprise Services
Summary & Key Points
 Identified purchasing and procurement needs and
outcomes
 Described the importance of communicating need
within the agency
 Identified scope, requirements and timeline, and
vendors as part of the planning process
 Discussed how to evaluate and select a vendor
 Applied the purchasing and procurement planning
phases
44
© WA Department of Enterprise Services
Next Steps
 Complete test and achieve 80% or higher
 Complete evaluation form
45
QUESTIONS
Questions after the training? Call Cheryl Shaw at (360) 407-9376.

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M4 pp 101_ppt (2)

  • 1. 1 Purchasing and Procurement Processes Module Four Revision Date: 2/06/2015
  • 2. 2 COURSE INTRODUCTION Course Overview & Learning Objectives Course Expectations Training Approach & Participation Protocol
  • 3. 3 © WA Department of Enterprise Services Mutual Respect General guidelines for online meetings: Interact Engage Participate
  • 4. 4 © WA Department of Enterprise Services Training Credit To complete the module and receive credit, you will be expected to achieve a 80% on the module assessment . Employees should log into LMS to complete each module assessment. Use of the participant workbook is encouraged in the assessment!
  • 5. 5 © WA Department of Enterprise Services Course Overview Course will be delivered in four modules:  Module 1: Purchasing & Procurement Overview  Module 2: Choosing a Route for Purchases of Goods and Procurement of Services  Module 3: Competitive Procurements, Amendments, and Exemptions  Module 4: Purchasing & Procurement Processes
  • 6. 6 © WA Department of Enterprise Services Module Overview Section One The Planning Process Section Two Solicitation and Selection Section Three Post-Procurement
  • 7. 7 © WA Department of Enterprise Services Learning Objectives As a result of this training participants will be able to:  Identify purchasing and procurement needs and outcomes  Describe the importance of communicating need within the agency  Identify scope, timeline, requirements and vendors as part of the planning process  Discuss how to evaluate and select a vendor  Apply the purchasing and procurement planning phases
  • 8. 8 THE PLANNING PROCESS Identify the Need and Outcomes Communicate Need Within Agency Identify Scope, Timeline and Requirements Identify Vendors Define Scope and/or Statement of Work
  • 9. 9 © WA Department of Enterprise Services Procurement Steps 1. Identify the Need and Outcomes 2. Communicate Need Within Agency 3. Identify Scope, Timeline and Requirements 4. Identify Vendors 5. Define Scope and/or Statement of Work 6. Communicate Formal Need With Vendors 7. Evaluate Vendors 8. Select Vendor 9. Negotiate Contract 10. Contract Execution and Management PlanningPhaseSolicitation &Selection Post Procurement
  • 10. 10 © WA Department of Enterprise Services Collaboration and Planning Collaboration is important – Work with Business Owners, Subject Matter Experts and Stakeholders
  • 11. 11 © WA Department of Enterprise Services Identify the Need and Outcomes Step 1 Why does your agency purchase goods and services?
  • 12. 12 © WA Department of Enterprise Services Identify the Need and Outcomes Step 1 Critical Thinking & Outcomes of a Purchase or Procurement Identify Need Identify Alternatives Available Evaluate & Analyze Identify Outcomes
  • 13. 13 © WA Department of Enterprise Services Communicate Agency Need Step 2 1. Initiate planning process 2. Engage SMEs, business owner and other stakeholders 3. Conduct independent research 4. Determine checkpoints and delegated authority
  • 14. 14 © WA Department of Enterprise Services Purchasing vs. Procurement  Purchasing - the process of obtaining goods and services for the State of Washington.  Procurement - the combined functions of identifying needs, initiating a procurement project, selecting a vendor, contracting with a vendor, purchasing of the goods or services, managing the resulting contract.
  • 15. 15 © WA Department of Enterprise Services Identify Scope, Requirements and Timeline Step 3 Identify and define the scope and overall contract timeline
  • 16. 16 © WA Department of Enterprise Services Identify Scope, Requirements and Timeline Step 3 Contract Purpose High-level Functional Areas Contractor Responsibilities Contract Phases & Timeline What is NOT in Scope?
  • 17. 17 © WA Department of Enterprise Services Identify Scope, Requirements and Timeline Step 3 Common Pitfalls in Scope of Work/Requirements Writing • Too strict and rigid • Not enough details • Written to a certain vendor or solution • Outdated or obsolete requirements
  • 18. 18 © WA Department of Enterprise Services Identify Vendors Step 4 1. DES Vendor Lists 2. Knowledge of Vendor Marketplace 3. Vendor Pre- Bid Communication 4. Other Sources
  • 19. 19 © WA Department of Enterprise Services Define Scope and/or Statement of Work Step 5 Scope or Work vs. Statement of Work
  • 20. 20 © WA Department of Enterprise Services Define Statement of Work Step 5 Statement of Work Requirements & Specifications Project History & Objectives Deliverables MilestonesSchedule Reporting Requirement s Performance Standards
  • 21. 21 SOLICITATION AND SELECTION Communicate Formal Need With Vendors Evaluate Vendors Select Vendor
  • 22. 22 © WA Department of Enterprise Services Procurement Steps 1. Identify the Need and Outcomes 2. Communicate Need Within Agency 3. Identify Scope, Timeline and Requirements 4. Identify Vendors 5. Define Scope and/or Statement of Work 6. Communicate Formal Need With Vendors 7. Evaluate Vendors 8. Select Vendor 9. Negotiate Contract 10. Contract Execution and Management PlanningPhaseSolicitation &Selection Post Procurement
  • 23. 23 © WA Department of Enterprise Services Communicate Formal Need to Vendors Step 6 Request For Quote /Quotation OR Qualifications (RFQ) Request For Proposal (RFP)/Request for Bids (RFB) Request For Qualifications and Quotation (RFQQ) Communicate
  • 24. 24 © WA Department of Enterprise Services Communicate Formal Need with Vendors Step 6 Solicitation Need RFQ RFQQ RFP/RFB Standard, Ongoing Purchase X X Many Vendors Offer This X X Cost is the Most Important Factor X Vendor Qualifications and Performance Important in Addition to Cost X X Vendor Specialization / Few Offer This X Complex Project Needs X Solution Required to Meet Need X
  • 25. 25 © WA Department of Enterprise Services Communicate Formal Need with Vendors Step 6 Assign Procurement Coordinator •Define list of potential vendors •Encourage WEBS registration Draft Solicitation Content •Requirements tailored to level of complexity Issue Solicitation •Use WEBS •Post Amendments on WEBS Receive Bids •Document date/time •Maintain confidentiality
  • 26. 26 © WA Department of Enterprise Services Communicate Formal Need with Vendors Step 6 Evaluate Costs /Rates • Rank based on lowest cost or rate Award • Lowest cost, responsive bidder Post Results • WEBS • Notify successful & unsuccessful Bidders Negotiate & Award Contract • Conduct Debriefings • Negotiate & award the contract
  • 27. 27 © WA Department of Enterprise Services Communicate Formal Need with Vendors - Step 6 Select Team •Establish Team Roles •Write Specifications •Identify RFP/RFB Coordinator for the project •Score and rank Bids Draft RFP/RFB Content •Project approach and methodology •Finalize Scope of Work •Outcomes and Performance Measures •Deliverables and milestones •Management and staffing plan •Bidder responses format •Cost response format Finalize and Release RFP/RFB •Stakeholders review draft RFP •Finalize RFP for release •Post and publish RFP Post Release Activities •Respond to Bidder questions •Draft amendments or addendums Evaluation Process (Step 7)
  • 28. 28 © WA Department of Enterprise Services Communicate Formal Need w/ Vendors - Cost Sheets Step 6 Vendor Name Cost Time Materials Total: Vendor Name Deliverable Cost Deliverable A Deliverable B Deliverable C Total: Vendor Name Hourly Rate Hours Total Staff level Total:
  • 29. 29 © WA Department of Enterprise Services Evaluate Vendors Step 7 Evaluation Objectives  Provide clear direction and guidance  Ensure integrity of fair evaluation process  Create a documented process  Recommend for contract award
  • 30. 30 © WA Department of Enterprise Services Evaluate Vendors Step 7 Evaluation Step Considerations  Confidentiality and Security  Conflict of Interest  Evaluation Milestones  Evaluator Availability?
  • 31. 31 © WA Department of Enterprise Services Evaluate Vendors Step 7 Procurement Coordinator • Ensure Adherence • Prepare & Distribute Evaluation Committee • Evaluate • Score Executive Sponsorship • Supports & Authorizes • Controls Expenditures Evaluation Roles include ….
  • 32. 32 © WA Department of Enterprise Services Evaluate Vendors Step 7 Phase 1 • Initial Screening Phase 2 • Evaluation of Technical and Management Response Phase 3 • Oral Presentations (if applicable) Phase 4 • Evaluation of Cost Proposals Phase 5 • Best and Final Offers (BAFO) Phase 6 • Ranking of Proposals
  • 33. 33 © WA Department of Enterprise Services Evaluate Vendors Step 7 Technical Evaluation Technical Evaluation Criteria Points (Weighted Score) 1 Executive Summary (75 points max) and Vendor Identifying Information (25 points max) 100 2 Qualifications of Firm (300 points max) 300 3 Approach to Scope of Work (300 points max) 300 4 Qualifications of Proposed Key Personnel (200 points max) 200 5 Corporate References (100 points max) 100 6 Total Weighted Score 1000
  • 34. 34 © WA Department of Enterprise Services Evaluate Vendors Step 7 Cost Evaluations Vendor Name Cost Vendor A $150,000 Vendor B $175,000 Vendor C $180,000
  • 35. 35 © WA Department of Enterprise Services Evaluate Vendors Step 7 Cost Evaluation Cost Componen t Vendor A Vendor B Vendor C Supplies $50,000 $60,000 $70,000 Staff $50,000 $90,000 $90,000 Administrative Expenses $20,000 $5,000 $5,000 Profit/Overhead $30,000 $20,000 $15,000 Total $150,000 $175,000 $180,000
  • 36. 36 © WA Department of Enterprise Services Select Vendor Step 8 Once the evaluation is complete Award to Highest Scoring Bidder OR Reject all Bids or Re-Issue the Solicitation
  • 37. 37 © WA Department of Enterprise Services Select Vendor Step 8 Once all bidders have been notified, conduct debriefings if requested. Following the award, as you get ready to negotiate and establish a contract make sure the solicitation files are complete.
  • 39. 39 © WA Department of Enterprise Services Procurement Steps 1. Identify the Need and Outcomes 2. Communicate Need Within Agency 3. Identify Scope, Timeline and Requirements 4. Identify Vendors 5. Define Scope and/or Statement of Work 6. Communicate Formal Need With Vendors 7. Evaluate Vendors 8. Select Vendor 9. Negotiate Contract 10. Contract Execution and Management PlanningPhaseSolicitation &Selection Post Procurement
  • 40. 40 © WA Department of Enterprise Services Negotiate Contract Step 9 Conduct Baseline Contract Review Edit contract based on proposal Finalize and Route for Signatures Contract Starts
  • 41. 41 © WA Department of Enterprise Services Contract Execution and Management Transition Step 10 Contract Execution Initial Kick- off Meeting Contract Management Framework Project Management
  • 42. 42 © WA Department of Enterprise Services Ongoing Contract Management Schedule Monitoring Risk Mitigation Compliance with T&C Approve Contractor Invoices Contract Execution and Management Transition Step 10
  • 43. 43 © WA Department of Enterprise Services Summary & Key Points  Identified purchasing and procurement needs and outcomes  Described the importance of communicating need within the agency  Identified scope, requirements and timeline, and vendors as part of the planning process  Discussed how to evaluate and select a vendor  Applied the purchasing and procurement planning phases
  • 44. 44 © WA Department of Enterprise Services Next Steps  Complete test and achieve 80% or higher  Complete evaluation form
  • 45. 45 QUESTIONS Questions after the training? Call Cheryl Shaw at (360) 407-9376.