Rights and responsibilities are important for creating a good supervisor because: - Understanding workers' rights helps supervisors ensure fair treatment of all workers and prevent discrimination. This builds trust between supervisors and workers. - Knowing responsibilities of both workers and supervisors helps define each role clearly. This allows supervisors to provide proper guidance to workers and resolve issues effectively. - Effective communication and addressing grievances in a respectful manner, as outlined in the rights section, helps supervisors maintain good relationships with workers. This improves productivity and workplace culture. - Awareness of health, safety and leave policies allows supervisors to prioritize well-being of workers and comply with labor laws. This enhances supervision and protects workers' interests.

1. Welcome

2. Introduction

3. Training Module
Of
Rights & Responsibilities at Work through Effective Communication &
Supervisory Skills

4. Agenda
1. Rights & Responsibilities of a worker.
2. Effective Communication & Supervisory Skills
for female workers.

5. Worker Rights
 Definition:
Workers' rights are a group of legal rights according to
Bangladesh labor law .
 Example :
Some kinds of rights like relations between workers and employers,
determination of minimum rates of wages, payment of wages,
benefits, compensation for injuries to workers during working hours,
formation of trade unions, raising and settlement of industrial
disputes, health, safety, welfare and safe working conditions and

6. Types of workers Rights
 The rights of freedom of association and collective
bargaining.
 No Discrimination
 Fair Remuneration
 Occupational health and safety
 Working hour and Leave.

7. 1. The rights of freedom of association and collective bargaining.
Definition of freedom association
and collective bargaining
 Freedom Of Association: It is the
right of worker to be able to come
together, to form or join informal or
formal groups, for the purpose of
collective action.
 Collective Bargaining: Collective
Bargaining is the negotiation between
representatives of management and
workers to produce a written
agreement covering terms and
conditions of employment.
Channels of Freedom of Association
and Collective Bargaining
 Worker’s Participation Committee (
WPC)
 Trade Union.
 Health and safety committee
 First aider team
 Fire fighter team
 Grievance mechanism in the factory.

8. 1. Freedom of Association and Collective Bargaining
The Common Scenario of Grievance Mechanism of a factory
Operator Supervisor Worker’s
Participation
Committee
Manager of
HR Section
Grievance Mechanism of a factory

9. Worker’s Participation Committee ( WPC)
WPC
WPC should be elected not selected.
The tenure is two years.
WPC members should be wear dress regularly.

10. 2. No Discrimination
Definition
• Discrimination refers that
there is no discrimination in
remuneration, access to
training, promotion,
termination among the
workers.
Types of Discrimination in the factory
 Illegal deductions from wages.
 Long working hours
 Hold the wages
 Religion
 Gender
 Family affairs
 Promotion/ Increment
 Fairness
 Pregnancy test upon the
recruitment.

11. 3. Fair Remuneration
Types of Remuneration
Monthly wages
Over Time benefits
Maternity benefits
Ensure the same salary
after maternity leave
Service benefit
Festival bonus

12. 4. Occupational health and safety
 Safe, healthy and hygienic working conditions.
 Personal Protective Equipment
 Escape routes and Emergency Exits
 First Aid
 Discussion on fire safety
 Discussion on earthquake
 First Aid
 Wash room/ Toilet
 Safe drinking water
 Chemical hazards
 West management
Different terms of occupational
health and safety
Aisles mark
Fire Drill

13. 4. Occupational health and safety
Some Pictures of Personal Protective Equipment
Mask and head cover
Metal Hand Gloves
Gum Boot
Helmet
Eye Guard Needle Guard
Safety First
Ear Plug

14. 5. Working hours and leave
Daily Working Hours
 Section-100: No adult worker shall
ordinarily be required or allowed
to work in an establishment for
more than 8 hours in any day.
 Provided that, any such worker
may work in an establishment not
exceeding 10 hours in any day.
Weekly working hours
 Section 102: Adult workers shall
ordinarily be required or allowed
to work in an establishment for
more than 48 hours in any week.
 Provided that, the total hours of
work of an adult worker shall not
exceed 60 hours in any week and
on the average 56 hours per week
in any year.

15. 5. Working hours and leave
Extra Allowance For Over Time
 Section 108: When a worker
works in an establishment
for more then the
prescribed hours in any day
or week, in that case he/she
shall get OT at the rate of
twice of average of his basic
wages.
Restriction on working hours of women
 Section 109: No women
shall without her consent
be allowed to work in an
establishment in between
10 PM and 6 AM.

16. Employee Leave Types
 Casual Leave
 Sick Leave
 Festival Leave
 Annual Leave
 Maternity Leave

17. Employee Leave
Casual Leave
 Section 115: Every worker shall
be entitled to casual Leave with
full wages for 10 days in a
calendar year. It will not be
accumulated and carried
forward to the succeeding year.
Sick Leave
 Section 116: Every worker shall
be entitled to sick leave with full
wages for a total period of 14
days in a year. It will not be
accumulated and carried
forward to the succeeding year.

18. Employee Leave
Festival Holidays
 Section 118: Every worker
shall be allowed 11 days
festival holidays with full
wages in a year.
Annual Leave
 Section 117: Every adult
worker who has completed a
period of one year continuous
service in the establishment
shall be allowed leave & it is
calculated at the rate of 01 day
for every 18 days of work.

19. Employee Leave
Maternity welfare facilities
Note: No woman worker shall be entitled to such benefits if she has
at the time of delivery two or more children alive.
 Section 45, 46 : Employers are liable to
provide maternity benefits to the employee
who has completed at least 6 months of
service with the employer by the date of
confinement.
 Every woman employed in any establishment
shall be entitled to the payment of maternity
benefits:
08 weeks ( 2 month) preceding the
tentative date of her delivery.
08 weeks ( 2 month) immediately
following the said of her delivery.

20. Workers Responsibilities
A worker in her workplace must take reasonable care for their own
health and safety, take reasonable care of others, comply with any
reasonable instructions, policies and procedure given
by their employer, business or controller of the workplace.
What we mean by worker’s responsibilities in a factory
Your Safety is Your Responsibility

21. What types of Responsibilities you should have
 Wearing, maintaining and properly storing your personal protective
equipment (PPE).
 To fulfill the target of your daily production.
 Knowing evacuation procedures and the location of emergency equipment.
 Immediately notify your supervisor of any damaged equipment, hazardous
conditions or unsafe behavior.
 To keep neat and clean working place and keep free the aisles mark in your
floor.
 To attend all types of training which provided by your factory.

22. What types of Responsibilities you should have
 Always try to follow your supervisor’s instructions
 Report injuries and unsafe and unhealthy situations to your supervisor.
 Becoming familiar with material safety data sheets(MSDS) of all chemical
containers.
By getting involved and speaking up, you’ll gain confidence, leadership skills and a
sense of ownership that will help you identify job hazards and take the appropriate
precautions to protect yourself and others. That’s being responsible at work.

23. Effective Communication Skills
 Definition:
Communication is the art and process of creating and sharing
ideas. It is the process of transmitting information and common
understanding from one person to another.
 Why do workers need to communicate ?
 It increases productivity and operates smoothly.
 It enables to respond for safety issues quickly before accidents
happen by creating workers co-operation.
 It can increase workers job satisfaction.
 It has a positive effect on absenteeism and turnover rates.

24. Effective Communication Skills
 How do workers generally communicate amongst each other co – workers ?
There are some ways to communicate with co-workers.
 Don't blame others
 Be an exceptional listener
 Don’t complain to the supervisor against the co-workers
 Sharing the ideas with the co-workers about work
experience for learning better
 How do they communicate with their supervisors ?
There are some important aspects to remember when communicating with supervisor:
 Follow instructions by the supervisors.
 Inform any problems and results of your work to supervisor.
 Accurately record and give messages to supervisor.

25. Example of Effective Communication Skill
The story of Monira and Sajida ( Role Play)
Bad Communication Good Communication
Supervisor
Supervisor WPC
Committee
HR Section
Happy and
get back to
her work
Sajida
Get back to her work with
unhappily
Monira
Disappointed
Supervisor
misbehaves with
Monira
Difference between good and bad communication

26. What are the attributes of a good
supervisor ?
Some attributes to be a good supervisor.
 Effective communication skill.
 Good and positive attitudes toward Workers.
 Productivity : Line balancing,
Time to reach target, Injury rate, Reject rate,
Turn over rate.
 Have a sound knowledge on labor law
 Regular monitoring capacity
 Have a ethics on duties
 To be unbiased to workers.
 Have respect to all workers

27. What is the difference between a Worker and a
Supervisor.
Supervisor
1. Supervisor’s have some
responsibilities in working place
like, Line balancing, Time to reach
target, Injury rate, Reject rate for
production.
2. Supervisor is the bridge between
worker and management .
3. Supervisor has the responsibility
for the production.
4. Supervisor will be responsible to
the management.
Worker
1. Worker helps supervisor to do these
jobs.
2.Worker is the one of the main components
for the production.
3. Workers has the responsibility to fulfill their
target.
4. Workers will be responsible to the
supervisors.

28. Why we encourage YOU to Become a
supervisor
 Increase Respect in your work place
 Increase your dignity to family members
 Increase your earning status
 Develop decision making power
 Gain promotion and better future
 Be familiar to all
 Ensure the gender quality.
 Increase your confident level
 Develop the negotiating skills

29. Back to review :
 Worker’s right:
The rights of freedom of association and collective bargaining, Discrimination, Fair Remuneration, Occupational health and
safety, Working hour and Leave.
 Worker’s responsibilities: PPE, fulfill daily production, follow your supervisor’s instructions, Knowing evacuation
procedures, Report injuries and unsafe and unhealthy situations to your supervisor.
 Effective Communication Skills: Communication is the art and process of creating and sharing ideas.
 How do they communicate with their supervisors: follow instructions, report any problems and results of your work,
record and give messages to your supervisor.
 The attributes of a good supervisor: Effective communication skill.
, Good and positive attitudes toward Workers. Productivity : Line balancing, Time to reach target, Injury rate, Reject rate,
Turn over rate, Problem Solving Regular monitoring capacity, Have a ethics on duties
 Why do workers need to communicate: productivity and operates smoothly., respond for safety issues quickly ,
absenteeism and turnover rates.
 What is the difference between a Worker and a Supervisor:

30. Female supervisor
At the end of the Day we want to See YOU in this position

31. Buddy System

32. Question ?

35. Communication & Supervisory Skills
What qualities you have to inside in You
Skill development
Effective Communication Skill Good and positive attitudes
toward Workers.
Problem Solving
Productivity : Line balancing, Time to reach target, Humanization
Injury rate, Defect rate, Turn over rate.
.

36. How can workers improve their
communication skills
• similar to How do they communicate with
their supervisors ?
• Types of good communication in workplace
• In the factory / outside the factory
• It varies place to place

37. Why is rights & responsibilities so important for
creating a “ good supervisor “ ?