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PNB118 Wesria Foods: A concept proposal
1.
Copyright © Nafis
Nirman 2019 Malaysia | Moving Forward w Food Hall Explained. Confidential & Proprietary. Do not distribute. MAY 2019 PNB118 Wesria Foods Sdn Bhd: A concept proposal MOVING FORWARD WITH FOOD HALL EXPLAINED
2.
Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 2Benchmark Source: The
Nielsen Company. Market Situation: Key stats – Southeast Asia 12% 19% 47% 16% OF OUT-OF-HOME DINERS PUT IMPORTANCE ON HEALTHY FOOD OPTION OF OUT-OF-HOME DINERS OPT FOR GOOD HYGIENE STANDARDS OF OUT-OF-HOME DINERS HIGHLIGHTS VALUE FOR MONEY OF OUT-OF-HOME DINERS FEEL ENTERTAINMENT AND SERVICE IS NECESSARY % % PERECENTAGE OF OUT-OF- HOME DINERS WHO SAY THEY EAT SPECIFIED MEAL AWAY FROM HOME FREQUENCY OF DINING AT OU-OF-HOME ESTABLISHMENTS
3.
Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 3Benchmark Source: Cushman
& Wakefield; and Statista. Market Situation: Key stats – Southeast Asia HOUSEHOLD EXPENDITURE ON F&B PER ANNUM IN PERCENTAGE NUMBER OF FOOD COURT UNITS AS A PROPORTION OF TOTAL NUMBER OF SHOPPING CENTRE UNITS SIZE OF FOOD COURT FLOOR SPACE AS A PROPORTION OF TOTAL SHOPPING CENTRE FLOOR SPACE 3.8% MALAYSIA 6.9% SINGAPORE 8.9% INDONESIA AV. ANNUAL GROWTH OF SALES IN F&B SECTOR LAST 4 YEARS
4.
Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 4 Market Situation: Existing and
Projected in the US Benchmark Source: Australian Financial Review. 200 300 180 50% Food Hall Growth Rate Projection
5.
Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 5 Current Situation: American Field Map Launch
Date 21-12-2015 Seating Capacity 430 Rent Plus Percentage $7k - $10k + 10% Burger Ÿ Falafel + Kebab Ÿ Specialty Coffee Ÿ Taco Ÿ Salad Ÿ Ramen Ÿ Sushi + Grill Ÿ Pizza Ÿ The Bar + Juice <Operations Hour> Other Concepts Mon ~ Sat, 11 a ~ 9 p Sun, 11 a ~ 6.3 p Specialty Coffee Shop Mon ~ Sat, 8 a ~ 9 p Sun, 10 a ~ 6 p [Available Services] ~ Community Benefits ~ Ÿ Free WIFI Ÿ Device Charging Station Ÿ Lounge + Fireplace Ÿ Near Omaha Bus Transit * Benchmark Source: Flagship Restaurant Group; and NRN Report. Design Rustic Modern Hall Type Single-owned, Fast Casual + Full Service, Mixed Master Lease Ownership Flagship Restaurant Group Venue Flagship Commons Destination 1968 Westroad Mall (+ 51) Location 2nd Level 10000 California Street, Suite 1221, Omaha, NE 68114 Feature Weekly Specials Ÿ Events Ÿ Catering Ÿ Combos Ÿ Gift Cards 10|25|50 Numbers of Retailers 9 Car Parking Spaces 4,800 Gross Lettable Area 22,00 0 sq ft Trade Area Population 466,893 Total Annual Retail Sales $ 25m Income Per Household $ 85,670 Annual Customer Visits 2m Spend Per Person – Meal $ 4,244 Expert Affliation Avant Architects Inc.Ÿ General Growth Properties Ÿ Abide Omaha Ÿ Compeat Leasing Enquiries Info@flagshipcommons.com (402) 932-9993 Local Favourite Orginal Concept Chef Signature 3 6 -
6.
Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 6 Current Situation: European Field Map Launch Date
18-05-2014 Seating Capacity 750 Plus Percentage 15%-30% Chef A. Silva Ÿ Chef Miguel CE Silva Ÿ Chef HS Pessoa Ÿ Chef M. Vieira Ÿ Roast Chicken Ÿ Croquette Ÿ Madiera Bread Ÿ Oriental Taste Ÿ Sliced Pizza Ÿ Fusion Sushi Ÿ Local Favourite Burger Ÿ Famous Ice Cream Ÿ Traditional Pastry + Cake Ÿ Regional Wine Ÿ Portugese + Asian Seafood + Asian Ÿ Famous Steak Ÿ Tartare Ÿ Best Fish Dish Ÿ Portugese + Algrave Cuisine Ÿ Ham + Cured Meat Ÿ Fine Chocolate Ÿ Canned Fish Ÿ Florist Ÿ Newspaper + Magazine Ÿ Port Wine Ÿ Cocktail Ÿ Best Wine Ÿ Beer Variety Ÿ Champagne Bar Ÿ Cherry Liquor Ÿ Specialty Coffee Ÿ Gin + Cocktaill Ÿ Famous Bread Ÿ Fried Fish + Meat Ÿ Roast Pork Ÿ Organic Soup + Salad Ÿ Dried Fruit + Nut Ÿ Original Soup Ÿ Cider Ÿ Soap + Home Décor Ÿ Cooking Class Ÿ Easy Seafood Ÿ Tart + Pastry Ÿ Tapas Ÿ Sandwich <Operations Hour> All Concepts Sun ~ Wed, 10 a ~ 12 p Thu ~ Sat , 10 a ~ 2 a Ÿ Free WIFI Ÿ Information Desk Ÿ Terrace Area (Outdoor) Ÿ Near Cais do Sodre Metro * Benchmark Source: Timeout Group; and Investor Chronicle. Design Industrial Wood + Metal Hall Type Shared-operations, Fast Casual + Full Service, Management Agreement Ownership Time Out Group + Lisbon City Hall Venue Time Out Market Lisboa Destination 1882 Mercado da Ribiera (+ 137) Location Avenida 24 de Julho 1200-479 Lisboa Feature Shows Ÿ Events Ÿ Workshop Ÿ Art Gallery Ÿ Concert Hall Ÿ Workspace Numbers of Retailers 45 Car Parking Spaces 1750 Gross Lettable Area 32,00 0 sq ft Trade Area Population 504,718 Total Annual Retail Sales € 29m Income Per Household € 69,672 Annual Customer Visits 3.6m Spend Per Person – Meal € 3,494 Expert Affliation Francisco Aires Mateus Arquitectos Ÿ SelgaScano Ÿ NOAH Advisors Leasing Enquiries Infolisboa@timeoutmarket.co m (351) 213-951-274 Local Favourite Orginal Concept Chef Signature 36 5 4
7.
Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 7 Current Situation: Short Snippet
8.
Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 8 Problem Statement: The rise
of food hall 0 1 2 3 4 5 6 LevelofOffering High Low Food Quality [High] Shows + Events + Weekly Specials Full Service + Fast Casual Digital Content [High] Menu Design [Short] Commo n Prep Area + Extra Storage CSR Program [High] CSR Programs [High] v. CSR Programs [Mid] Donation Recycle + Curbside Compost + Biogas Production Food Design [High] v. Food Design [Mid] Local Favourite Original Concept + Chef Signature Digital Content [High] v. Digital Content [Low] Interview Blog / Vlog Website Video + Infograms + How-to Guides + Corp White Paper + Case Studies Food Quality [Mid] Fast Casual Digital Content [Low] Menu Design [Mid] CSR Program [Mid] Food Hall Existing Food Court Auxilary Model + Monthly Member + Yearly Subscription + Sponsorship NEW Approach Rare + Clever Improved branding, offering, and relationship BOR strats in all competitive features. Major feature improvements in better service development, sizeable waste reduction and obvious PR campaigns.
9.
Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 9Benchmark Source: Anticimex
; STS Intisari; Meiko Asia; NGC Energy; OriginClear; and PuxinTech Biogas. Gap Analysis: Feature comparison Food Hall Existing Food Court Remarks Point-of-sale Solution Compeat Advantage - Total control and perfect audit of operations through accounts payable, bank reconcilation and financial reporting. FeatureAvailabilty MRO Janitorial Service ¢ IN-HOUSE ✖ In-charge of hiring and firing workers ✖ Responsible: Training and supervision ✖ Low-quality products Δ ✔ Contractor deals wt all issues ✔ Savings on equipments, chemicals, materials and licensing. ✔ Specialized employee training Pest Control ¢ Δ ✔ Around the clock monitoring ✔ Sensor detect and data analysis ✔ Non-toxic traps and eco chemicals ✔ Easy documentation FOG Waste Removal ¢ Δ ✔ Suspends surface solids (top) ✔ Seperates percipitates from water (bottom) ✔ Ease-of-cleaning Dishwashing Machine ¢ Δ ✔ Automatic tray washer ✔ Organic waste disposer by vaccum ✔ Waste pulper + dewatering system ✔ Same-day repair service LPG Supplies ¢ Δ ✔ Pay-per-use basis (NGC Energy) ✔ On-site refilling ✔ No change over of cylinders ✔ Energy sales (Biogas renewal) ✖ Scheduled inspection ✖ Different-day control ✖ Toxic rodenticides ✖ Limited parts ✖ Inconsistent weekend service ✖ Frequent delays ✖ Free-flowing solids cause pipe clogging ✖ High maintenance ✖ Frequent removal ✖ Unfinished product ✖ Storage problem ✖ Frequent cylinder change Anaerobic Co-digestion System * Electro Water Seperation via Catalytic Reactor and Advance Oxidation* OUTSD
10.
Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 10Benchmark Source: Applicant’s
Supporting Material; Hospitality Design; Research Gate Foodservice ES; and Travel Weekly. Gap Analysis: Feature comparison ADO Food Hall Existing Food Court Remarks Feature Availabilty FF&E Furniture ¢ Δ Often affixed w iconic food halls: ✔ Prefabricated containers ✔ Reclaimed wood ✔ Recycled metal ✔ Greenery wrap ✔ Long table Fixture ¢ Δ Often affixed w iconic food halls: ✔ Antique brass fixtures ✔ Light bulb chandelier ✔ Drinking fountain Equipment ¢ Δ Often affixed w iconic food halls: ✔ Ventless kitchen appliance ✔ Liquid collection bin ✔ Reverse vending machine ✔ Touch-screen Iinteractive kiosk ✔ Communal ice machine ✔ Push-notification Auxilary Service Private Guard ¢ MALL GUARD ✖ Small squad mass area ✖ Insufficient ability to really act. ✕ Risk assessment at the premises to: ✔ Identify hazard or threat ✔ Evaluate and set precaution ✔ Record and take action ✔ Review and update progress Food hall offers greater variety of intrinsic motivation compared to existing food court
11.
Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 11Benchmark Source: Markthal
Rotterdam; CF Carrefour Laval Gourmet Terrace; Eataly NYC; and The Galleries Food Precint Gap Analysis: Feature comparison Food Hall Existing Food Court Floor Plan / Layout I. New seating gives diners more options including booth and casual lounge. II. Match upscale (higher-end dining) environment for the general public – local favourites and original concepts I. Focused on pedestrain flow to cope with high-volume of visitors and rush hours. II. Efforts to create short traffic areas from food court to retail store. Food hall designation of space (commerce, dining and social) is notably unique than existing food court.
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Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 12 Gap Analysis: Public Feedback The
Rise of Food Hall By Karen Diehl | March 25, 2019 Jack London Square’s new food hall will feature an event and entertainment space, with a diverse array of culinary offerings and a signature bar in a bright, two-level public market-styled environment - Market Watch By Charles Passy | March 19, 2019 Across the U.S., there are about 240 food halls, according to Aaron Allen & Associates, a Chicago-based consulting firm that specializes in restaurants. That is more than triple the number from four years ago - Wall Street Journal By Micheline Maynard | December 18 , 2018 Every week, it seems that another food hall is popping up in an urban center, and 2019 looks to be a year when more will proliferate – Forbes Differences in the Concepts By Jennifer Marston| August 24, 2018 Entertainment is one focus of food halls; there are tons of others, all of which vary widely from state to state – The Spoon By Joe Gose | September 12, 2017 Unlike food courts made up of fast food chains, food halls typically mix local artisan restaurants, butcher shops and other food-oriented boutiques under one roof – New York Times By Gens Leron | September 13, 2016 Instead of offering vast cafeteria style seating space, food halls are providing smaller, more intimate seating pockets scattered throughout the space - Building Design and Construction Network Does the Reason Matter? By Susan Breslow | November 6, 2018 Food halls are also a great way to get a taste of a new city when you don't have much time to explore - CNN Business By Bethany Biron | October 30, 2018 For out-of-towners and locals alike, they provide a sampler platter of some of a city’s best and up-and-coming foodstuffs all for a nice price and with a pleasant ambience, to boot - Vox By Emma Hendy | August 31, 2018 For them, it’s all about high quality produce, where you can “eat, shop and learn” all things Italian (there's even masterclasses available) – Independent Co. UK What Customers Really Think? RussCT 2 years ago I’ve been there several times and think it’s amazing!!! Especially Spices of Marrakesh, De Groene Weg, and all the sausage and cheese places!!! Silvia Pietrangeli 2 years ago Eataly has almost “the very best”. I shop at my local Eataly in Rome quite often. As Alex said you should focus on Pasta. The pasta you can find at supermarkets (even in Italy) has nothing to do with the artisanal pasta. Cracc Cobain 1 week ago I love 1-800-Lucky. Some of the best spring rolls & veggie lo mein I’ve ever had was from eateries in there. The music is always on point as well. The ice creamspot with the fish cones is awesome.
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Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 13Benchmark Source: Global
Real Estate Experts. Marketing Objective: Focused Item PLATEA MADRID MORGAN STREET NCTMO MIAMI “A variety of restauranteurs offering everything from sit-down, white-linen table coth, upscale dining experiences to urban street foods, and typically feature strong contingent of artisinal food vendors selling unprepared items like gourmet meats and cheeses, mushrooms, caviar, chocolate etc. culinary-themed activities, shops, and shows (from bookstore and celebrity sessions to cookery classes and free tasting) are also common”
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Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 14 Recommended Action: Concept map processing
and delivery to acquire necessary for sell to biogas assume to be into for to supply Land or Farm Factory Distribt -ion Hyper -market Custom -er Waste Comp -ost Food Hall Collect -ion Donat -ion Recycle Meal maybe
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Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 15 Recommended Action: Mind map 1. 2. 3. 4.
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Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 16 Recommended Action: Mind map PROPERTY 1 GENERAL
SPACE • Customer Service • Common / Seating Area • Support Room / Store • Back office • Dishwashing Area UNIQUE SPACE • Open-kitchen • Communal Lounge • Designated Box + Circle • Patio • Workspace / Meeting Rooms • Multi-purpose Hall • Operations Complex SEATING STYLE • Small • Intimate • Scattered LEASE FORMAT • Restaurant • Stall • Pop-up • Push-cart • Automated Retail • Meeting Room • Workspace
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Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. Recommended Action: Mind map 17 LOCATION
& ATTRACTION 2 NATURE-BASED • KL Forest Eco Park • Bird Park • Butterfly Farm CULTURAL-BASED • Merdeka Stadium • Merdeka Square • National Mosque • National Monument • National Museum INDUSTRIAL-BASED • UTC Pudu • Maybank Tower • Kenanga Wholesale City NEARBY PUBLIC TRANSPORT • Pasar Seni Bus Hub • Stop 17 Merdeka MRT • Stop 4 Plaza Rakyat LRT • Jalan Hang Jebat Bus Stop
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Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 18 Recommended Action: Mind map CURATED
DINING 3 SELECTION OF TENANT • Chef Signature: 4 • Acedemia: 2 • Original Concept: 6 • Local Favourite: 30 • Specialty Shop: 6 • Automated Retail: 5 • Designated Circle: 4 • Workspace: 50 SUBSCRIPTION/ PASS • Extra Storage * • Communal Prep Area * • Biogas Energy • CSR Program: - Recycle - Donation - Composting COMMON FEATURE • Open-kitchen • Weekly Special • Gift Cards • Smart Screen • Digital Platform • Weekday Music Show • Weekend Stand-up • Small-scale Catering • Free Wifi • Charging Station UNIQUE FEATURE • Sampling Platter • DIY Combo • Short menu - 5 • Marketing Service * • Sponsorship * Eg. Air Asia • Cookery Class + Guitar • Seasonal Program - Book Sigining - Children’s Show
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Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 19 Recommended Action: Mind map VALUE
FOR MONEY 4 CHEF SIGNATURE • By Percentage 15-30% * • (18) months lease term • 3 months deposit • Single Net Lease ACADEMIA • Rent Plus Percentage - RM 10,000 + 5% • (18) months lease term • 3 months deposit • Single Net Lease ORIGINAL CONCEPT • By Percentage 11-18% • (18) months lease term • 3 months deposit • Single Net Lease LOCAL FAVOURITE • By Percentage 11-18% • (12) months lease term • 3 months deposit • Triple Net Lease SPECIALTY SHOP • Rent Plus Percentage - RM5000 + 5% • (18) months lease term • 3 months deposit • Triple Net Lease AUTOMATED RETAIL • Gross Rent RM1800 • (18) months lease term • 3 months deposit • Full-service Lease MEETING ROOM • Per Hour / Per Day - RM 100 / RM400 • Equipment - Flipchart RM50 - Projector + Screen RM80 - TV Screen FREE - Whiteboard FREE • Catering - Coffee & Tea FREE - Lunch Classic RM25 - Lunch Light RM15. DESIGNATED CIRCLE) • Gross Rent RM900 • Application Fee / Re-apply - RM25 / RM10 • (3) months permit WORKSPACE • Permenant Space RM300 • 5-days Access RM100 • Private Studio RM350
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Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 20 Recommended Action: Strategy canvas
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Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. 21 Conclusion: Why food hall? Commerce I.
Ecosystem-focused II. Near-guaranteed foot traffic III. Zero logistical burdens Dining I. Curated offerings II. Shorter menu III. Sharing-is-the-thing IV. DIY meal V. No silverware Social I. Enrich w live entertainment II. Music classes III. And cookery workshop Benchmark Source: Global Real Estate Experts. Food halls are places where emphasis is on production - not consumption. Stephane Keulian
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Copyright © Nafis
Nirman 2019 Malaysia | Moving Forward w Food Hall Explained. Confidential & Proprietary. Do not distribute
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Copyright©NafisNirman2019Malaysia|MovingForwardwFoodHallExplained.Confidential&Proprietary.Donotdistribute. References: Ebscohost - Business
Searching Interface ‘A food hall that plays hard’ 2017, FoodService Director, vol. 30, no. 2, p. 15, viewed 8 May 2019, http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=121060316&site=bsi-live Barrett, L 2017, ‘How to Operate in a Food Hall’, Restaurant Hospitality, vol. 101, no. 5, pp. 29–32, viewed 6 May 2019, http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=122973451&site=ehost-live Cross, M 2016, ‘How to Graze at Food Halls’, Kiplinger’s Personal Finance, vol. 70, no. 2, p. 18, viewed 8 May 2019, http://search.ebscohost.com/login.aspx?direct=true&db=ulh&AN=111789941&site=ehost-live ‘Food hall recipes’ 2017, Shopping Centers Today, vol. 38, no. 7, p. 21, viewed 6 May 2019, http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=124312644&site=ehost-live H. L. 2017, ‘An Aging FSR Gets a Food Hall Facelift: Will The Proud Bird fly after its multiconcept makeover?’, Restaurant Business, vol. 116, no. 8, p. 38, viewed 8 May 2019, http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=124480555&site=bsi-live Hallow, L 2017, ‘Food Halls 2.0: New, stealable twists on a fast-growing format’, FoodService Director, vol. 30, no. 5, pp. 32–35, viewed 6 May 2019, http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=122993173&site=ehost-live Havich, MM 2017, ‘Bang Bang Oriental Food Hall Opens in London’, Design: Retail, vol. 29, no. 7, p. 022, viewed 8 May 2019, http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=124287074&site=bsi-live Jennings, L 2018, ‘Will the food hall be a fad?’, Restaurant Hospitality, vol. 102, no. 2, p. 9, viewed 8 May 2019, http://search.ebscohost.com/login.aspx?direct=true&db=buh&AN=128060143&site=bsi-live Mattson-Teig, B 2018, ‘Another reason to go out: Time Out magazine is opening more of its namesake food halls’, Shopping Centers Today, vol. 39, no. 7, p. 18, viewed 6 May 2019, http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=130541022&site=ehost-live Rockwood, K. (2017). Hungry for Food Halls. PM Network, 31(12), 10–11. Retrieved from http://search.ebscohost.com/login.aspx?direct=true&db=bth&AN=126370970&site=ehost-live Smith, K 2019, ‘Why Denver’s growing food hall scene is becoming a destination for all things local’, Star Tribune (Minneapolis, MN), 15 March, viewed 8 May 2019, http://search.ebscohost.com/login.aspx?direct=true&db=nfh&AN=2W64205156339&site=ehost-live. 23
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