Marketplace and Quality Assurance Presentation - Vincent Chirchir
Business Ethics
1. Business Ethics
Business ethics is a set of
laws about how a business
should conduct itself.
Right or wrong in the
workplace
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2. Ethics
The study of moral obligation
involving the distinction between
right and wrong.
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3. Common Misconduct
in Organizations
Misrepresenting hours worked
Employees lying to supervisors
Management lying to employees,
customers, vendors or the public
Misuse of organizational assets
Lying on reports/falsifying records
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4. (Cont’d)
Sexual harassment
Stealing/theft
Accepting or giving bribes or
kickbacks
Withholding needed information
from employees, customers,
vendors or public
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6. Ethics as GoodEthics as Good
BusinessBusiness
Unethical business practices can
affect your business indirectly.
The amount you make in profits
from one unhappy customer can
translate into a lot more lost
because of missed repeat
business.
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7. Mistreating employees leads to a
high turnover rate. This increases
the cost of hiring and training new
employees.
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9. Benefits of Managing
Ethics in the Workplace
Improves society.
Farm employee teamwork,
productivity, morale and
development.
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10. Benefits of Managing
Ethics in the Workplace
Establishes values for quality
management, strategic planning
and diversity management.
Promotes strong public image.
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11. Business Ethics - Issues
A business cannot claim to be ethical
firm if it ignores unethical practices
by its suppliers – e.g.
Use of child labor and forced labor
Violation of the basic rights of
workers
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12. Pressure for businesses
to act ethically
Pressure groups are external
stakeholders they:
Tend to focus on activities &
ethical practice of industries with
ethical issues
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13. Direct consumer action
Consumers may take action against:
Businesses they consider to be
unethical in some ways
Business acting irresponsibly
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14. Advantages of ethical
behavior:
Higher revenues-demand for
positive customers/consumer
support
Improved brand and business
awareness and recognition
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15. Business Ethics in Islam
Freedom of Enterprise:
Each individual in an Islamic
society enjoys complete freedom in
the earning of his livelihood.
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16. Islamic Doctrine Concerning
Business Transactions:
Keenness to Earn Legitimate (Halal) Earnings
Trade through Mutual Consent
Trustworthiness in Business Transactions
Generosity and Leniency in Business
Transactions
Honouring and fulfilling Business Obligations
Fair Treatment of Workers
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17. Prohibited Matters in
Business Transactions:
Dealing in Prohibited (Haram) Items
Hoarding of Foodstuff is not allowed
Exploitation of one’s Ignorance of Market
Conditions
Cheating and Fraud in Business Transactions
Giving Short Measures
Dealing in Stolen Goods
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