Chat from Edge Talk by Rebels at Work on the 2nd October 2015

fromJodi Brown to All Panelists:
Thisis so exciting!!!!!
Loud andclear Lois
Twittermonitorreportingforduty!
fromVal Dez-La-Lourto All Participants:
Good morningall :)
fromPaul WoodleytoAll Attendees:
Good morningeveryonewhereveryouare!
fromLaura TooleytoAll Panelists:
We can hearyou!!!
fromLois KellytoAll Participants:
Good morningfromProvidence,RI,USA
fromJodi Brown to All Participants:
Good morningeveryone.It'sJodi here fromafoggyOxfordshire.I'mTwittermonitortodayandwe'll
be tweetingusingthe hashtag#EdgeTalks
fromKate PoundtoAll Participants:
Morningall,I'm in sunnyNottinghamtoday
fromJon Bryant toAll Participants:
MorningTeam Edge:) morningworld...morningrebels
MorningJon
Morningeveryone fromasunnyBedworth
fromSiobhanWeavertoAll Participants:
Helloall,I'minCambridgeshire
fromKarenDay to All Participants:
Hi. I'm KarenDay fromAuckland,NewZealand
fromMichaelaSlocombe toAll Participants:
Morningfrom Plymouth!
"wavesback"to missioncontrol
fromCarmenMedinato All Participants:
Hello.Thisis Carmenfromthe East Coast of America.Thanksforjoining!
Morning,so excitedabouttoday
fromDavidEllisto All Participants:
Good morningeveryonefromfoggyWarrington
fromDominicCushnanto All Participants:
MorningSiobhan,KarenMichaelaandDavid
fromLaura TooleytoAll Participants:
Morningeveryone - I'mLaura Tooley@Laura521531139 from Birmingham, UK 👋�
Morning!
All of UK in fogthismorning?
We're sunnyin Cambs
It's sunnyhere!

fromHana Saidto All Participants:
Good morningeveryone
Fog lifting
Seemssymbolicfortoday!!!
It's buringoff - goingtobe a beautiful day.
Thank youinadvance for bringingusall together �👯👯�👫👫��👯��👫�🌓
fromEileenShevlintoAll Participants:
hi thisis eileenshevlinfromnorthernireland
fromJohn Rouse toAll Participants:
Hi,John fromaboutas farnorth inEnglandas its possible tobe.
fromElizabethWoodto All Participants:
HellofromNZ
frommortenpytte to All Participants:
hellofromNorway
fromAlisonCamerontoAll Participants:
MorningComrades.Alisonhere,KensingtonLondon.
I will be listeningtotodaywithpalliativeandendof life care inmind - alsocompassionate and
courageousleadershipandcoaching.New UKNational Frameworkof interest'Ambitionsfor
PalliativeandEndof Life Care: A national frameworkforlocal action2015-2020
www.endoflifecareambitions.org.uknow THAT'sa change challenge ✨
i love beinginvolvedinthese talks,somuclearning
fromZoe Lord to All Participants:
Hellofromstaffordshire,England!
Practicallyaneighbour,Zoe!Hi fromBrum!
Loud andclear
fromSoo Hun to All Participants:
Good morningAll SoofromNorthernIrelandhere - canhear all loudandclear
don't holdthatCIA thingagainstme
fromWendyHarrisonto All Participants:
hellofromWestYorkshire - Yorkshire &HumberCommissioningSupport
fromSusie PeacheytoAll Participants:
I cant hear anythingyeteither
fromRichard Corderto All Participants:
HellofromBostonMA
Don't worryCarmenI am an ex RussianexpertwithdiceyKGBconections.Theyneverletme forget
it either
got yeraudioon the phone,phew;)
fromloiswreathall toAll Participants:
1

We love tobe so Edgy we do the slidesbydroppingthemall onthe floorandpickingthemupat
random.Keepsuson ourtoes.
fromJohn Rouse toAll Participants:
1
fromKarenWarren to All Participants:
1
Tryingto effectchange froma non-leadershipposition
fromMohbub Uddinto All Participants:
2
2
2
fromClodaghO'Briento All Participants:
2
Can't vote or see results...
Laura theyare on a panel underchat
fromKjetil BordviktoAll Participants:
Can't vote or see results.Connectingfromsmartphone webex...
I am alreadyfeelingthe NHSbiaswhichwe needtobe wary of if we genuinelyare talkingabout
change across the systemwhichincludessocial care.
I can't vote as on iPad - it's mytechnology - soplease don'twaitfor me!!!
Still can'tsee,buton an iPad!Uphill though!!
no surpiseswithpoll 2results
Speakers - are you able to see commentsonthe chat?
mmmm....noneof the above!!
Top three challenges:
Boss
Culture
Andthenmaybe conflictavoidance
Siobhan - you rebel!
Culture!
witha cause???
He he
pennyyouneedtocall in withyourcomputer

approval processdoesnotencourage outthe lateral ideas
Dominic- understandthe challengesof technology:)
I workwithat leastfourorganisationssoitis provingquite toughtofitmyself inthe box againwhich
isnothingnew.Soa challenge Ihave ishavingto adaptto varyingdegreesof readinessforchange.
thinkthisisreallypositivethat1 is0%
and 2 forthat matter
Gettingholdof data to supportmeasuringanychange istricky
Good morningeveryone,if youcannothearyouwill needtoconnectyouraudiousingthe audiotab
at the topleftof the screen
:)
fromJanetWildmanto All Participants:
Ideasand culture are reallyimportantbutthere are oftenoutof sync
goodto see we are not worriedabout"us"onlygoodoutcomesforothers
agree JanetWildman
Needtobelieveit'spossible - Paul Freire - "hopelessnessisbuthope thathas lostitsbearings"
love the Paul Freire quote
Love that laura
fromMohbub Uddinto All Participants:
In mygeneal experience,most workplaceswelcome 'rebels'.It'sgoodfor the worker,the manager
and the employertohave someone intheirwhogoesbeyondtheirjobdescription.
change is natural state of universe funnyhow muchwe resistthis
Certaintyisthe opposite of fearbutthat's the businesswe are in
I have had to modifymyapproach.Asa "patient"change agentcomingfromthe standpointof
"outsiderinside"I have hadto try to plantseedsoftenone conversationasa time ratherthandrop
insmetex toblastthe barriersaway.
That was "semtex"there of course.Spellingisdodgytoday.
It's a bit scary sometimes - evenforseniorandexperiencedfolk"leadersneedtoallow themselves
to enterthe 'dark nightof the soul'and face theirinnermostfears,doubtsanduncertainties"
RichardOlivier.
thinkownershiphasalotto do withresistance,itsnotmyideaso no
So mucheasierto relegate the issue tothe "technical"asthe messyanddifficult emotional stuffis
thenavoided.

Adaptive change isthe newsocial eraandcritical for radicals
I will agree withyouthere Alison
Laura I love the "dark nightof the soul"comment.I reallysee thatinaction.May "borrow"that
expressionformypresentations!
sometimeswe mightwiththe technical butwe needtomove tothe adaptive quickly
I believewe willbe makingoutslidesavailable onslideshare
Hi Paul and Dom.Am withthe teaminspirit.
Adaptive change isaboutparticipationandengagement
As someone onthe receivingendof servicesIgotusedtobeing"done to"not "done with".Thisis
whatmy workis aboutchanging.
Alisonpleasedo!Hisbookon adaptable leadershipwell wortharead - whoknew Shakespeare had
so muchto offer!
interestingwayof framingthatLois
Veryoftenwe still lookatthe "team" as beingexclusivelythose withinourownformal
organisational structure.Thatismissingoutone legof the stool hence the effortismore likelytofall
over.
we come back to ownership,wherecaringaboutthigsare valued
immunitytochange isa reallyinteresting
nice phrase 'immunitytochange'- makesa lotof sense
The OxfordStrategicLeadershipProgramme - biggestinfluence onmyabilitytoexplore andwork
withchange!
Letsshare thisnewresource - looksgreat!
Immunitytochange?Sometimesa'wickedissue'too,perhaps.
FEAR holdspeople back.If we are talkingaboutthe NHSthere isa lotof itabout.Needtolookfor
where the alliesare.Oftenthe "outsidersinside"like "patientleaders"are sufficientlyfree to
expressourselvesthatwe can be powerful alliesininfluencing.
hmm*start reflecting*
Question...If you're notpartof the problem, thenyoucan'tbe part of the solution....Where do
fresheyescome from?Whatif the people withthe problemdon'thave the skills?
Is educationbeingusedtodetermine whoissmarter - notalways

as a videodirectorthisisabout engagementandtappingintoheadhertsand minds
fromPaul WoodleytoHannah Wall (privately):
Hi Hannah,gladto see you were able tomake it
Look more widelyastowhere the skillsandresourcesare.If itis assumedthatthose on the
receivingendare nothingbut"needs"and"problemstobe fixed"there isariskof missingwhere
there maybe assetsthatcan contribute tothe solution.
I love thisslide Lois - a definate tweetthere.
doeschange alwayshave to be orientatedaroundaproblem?
wowlotsof questions
the problemmayinfact justbe a symptonsolookdeeper
we see the symptomof the systemissues"problem"whichleadsustotechnical solutionsrather
than adaptive
Ouch anotherquestionlookedatpurelythroughanorganisational lens.
fromWendyJohnsontoAll Participants:
I thinkI see the real resistance sometimes,recognise the immunityissue,butthendon'talwayshave
the abilitytochallenge that
Doesthisgo back to whatare the triggersof change
please reminduswhatthe Twitter# is
I htinkwe needtosee tackilinghealthandsocial care issuesnotasthingsto be solvedby
"organisations"butbypatients,citizenscommunitieswiththe organisationsfacilitatingthat.It
meansreframingthe whole waywe lookatwhoisinvolvedin"change"
fromSoo Hun to Paul Woodley(privately):
whatis the # againplease?
#edgetalks
fromPaul WoodleytoAll Participants:
#edgetalksfortwitterchat
thanks
fromSoo Hun to Paul Woodley(privately):
tq
*sensoryoverload*
financial issuesblindside change aswe become riskadverse anda lackof delgationoccurs
isit our perceptionof the groupthatis the problem
fromMike Taylorto All Participants:

The problemisoftenhiddenbecausethe peopleatthe heartof the problemare oftenblindedby
the fact that theyare actuallyconsumedbyself interestbutsaytheyare actingin the interestof the
atient/ public.
verydifficulttoengage teamswhoare underresourcedandwhose organisationsare closing(NHS
reorgs),andwhoare beingaskedtodo more and more.
In the UK we patientsare nowinvolvedthroughoutthe systemand increasinglysharingthe change
leadershiptask.Amnottalkingaboutjustgivingourviewsamtalkingaboutbeingacitvelyinvolved
as partnersinchange.
*self interest*agree Mike
Hi Alison,we are keentoinvolvemore patientsinchange here inPlymouthbutreallydon'tknow the
wayto go about it,do youhave any suggestions?
I am a patientbutalso a LeadershipAssociateof the KingsFundandof course a Transformation
FellowatNHSIQ but am not fullyembeddedinthe hierarchywhichgivesme sometimesmore
powerto effectchange butIDO getexcludedfromlessforwardthinkingorganisastionsthanNHSIQ
Horizons.
Mike - self interestisapplicablealthoasa systemthe NHSpaternalisticattitudesisgenerallythe
norm
I have loadsof infoMichaela& some contacts youcan go to in Plymouthinfactwhocan help.Why
not email me acameron375@yahoo.co.uk.MyrecoverystartedinPlymouthatLongreachin
Mannamead
Beingan outsidermeansyoucansay whatyou like....butonlyintheory!Bettertake intoaccountthe
SCARFmodel
Thank youso muchAlison.
I love thisideaaboutquietleadershipandhow toopertionalisethis.goodone!
Cerntainty - lotsof people can'thear the messagesaboutchange because theyperceive threats
where threatsmaynot (initially) exist
AlisonCameronhave youheardof http://www.patientvoices.org.uk/
Acronymsare a goodthingto avoidinmy experience.Perhapsexplainthe SCARFmodel?
Thanksfor that linkWendy!
itson the screenAlison
Social connectionsare sometimesdifficulttocreate - toolsand methodsare needed
StatusCertaintyAutonomyRelatedenessFairness
Great model - thanksLoisfor shringSCARF

Ego comesin manyforms,so use it:)
I have heardof PatientVoicesyes.Iamkeenthatpatientstoriesare heardbutmy ownworkis more
aboutwhat we thendo withthem.There isa continuumof enagementandam increasingly
interestedinhowwe moverfrom"patientvoice"to"patientleadership".
and I'm nota fasttyper!:-(
Sorry David.Amlaggingbehindwiththe slidesforsome reason.
patientvoicesare soimportant,butonlywhentheyleadtochange - where unpaidcarersare
involved,theirvoicesare importanttoo
hownewideasgetimprove isdifficulttosee andto be transparentabout..
To use Sovietterminologyformmyoldlife - neednotjustperestroika(reconstruction) butalso
"glasnost"- we are constanty inthe formerand struggle withthe latter.
@zoe part of the change model?
Hard to identifypersonalityof anorg the size of the NHS
@dom - yesNHS Change Model
Tokenisticcapturingof dataand consultingwithnointentionof changinganythingisnolongerfitfor
purpose.Ihave "consultationfatigue"Ispottokenismamile off.
I shouldhave said"glasnost"isopenness.
RightAlison
Can we experimentwiththesethinkingstylesinthe UKto supportth
Target drivenculturescancreate linearthinkingsomakingchange more difficult
YEs, yes,yes,that'sit. Gettingsomethingactuallydone iswhatIlack!
Couldn'tagree more Alison,workinginadata provisionenvironment,we are constantlybeingasked
to provide more andmore data but withoutaclear purpose andrarelysee improvementsbeing
implemented!
There isnow a Patient Directorinan NHSorg who sharesstrategicleadershipwithclinical and
managerial leaders.We needmore of this.Iam alsonow an equal partnerindesigningthe new
INdependenPatientSafetyInvestigationServie alongwithfamilymemberswhohave beendirectly
harmedby failings.Itfeelsthe opposite of tokenistic.
It wouldbe interestingtooverlaythiswithMyersBriggs.

The opposite istrue too - whendata iscollectedautomaticallyandpresentedtoprofessionals,
unable tointerpretanduse fordecisionmaking - informationskillsdeficit
For citizenrebelswe have alongerjourneyaswe are outsidersthe NHS
fearkeepsusingroup thinksothat we dont embrace these new waysof understandingcolleagues
Yes,Jon.We oftenhave tofightto gaincredibilityfirst
Hi David...butitsworththe journey,evengreatersatisfaction:)
Jon,David,yourconversationremindsme of tribalismamonghealthcare professionals - we all have
to prove ourselvestoone anothertomake the transitionfromstrangertoinsider.
whenwe begintochange the conversationculture andgroupthinkgravitatesusbackto the norm...
I totallyagree Jon
Great slide
I workedall mylife asan influencer
What isROI?
If you have no Med or Academicqualstrustme itsa longjourneygainingcredabilityforcreative
problemsolvers.
Returnon investment
ROI - returnoninvestment
Returnon Investment
fromClodagh O'Briento All Participants:
Thanks!
i dontknoweither...thoughtitwas justmwe !
ohhhhhhthankss
Love CitizenRebels,Jon!
fromSusan Baxter-Wynne toPaul Woodley(privately):
Hi there,thisisgreat!!will itbe possible togetacopy of the slidesfromtodayswebex?Thanks Sue
I rather like ittoo:) wearitwithpride Laura
To start withobjectionisaconfidentpositiontotake -whose brave enough?
ROI isclearlymore of an Americanism
Pride isan interestingnotionforusall Jon- maybe drivesusall more thanwe like tothink.Linkedto
our identityperhaps...

Laura taken3 yearsbut I will getmyLD suicide preveNttool forLDppl in NHS
Go Jon!
It's hard to maintainenergyandbelief overalongtime periodsometimesIthink.
Self talk - reflectionandempathetic.Totallyagree.Letsgetoutof the wayof our ownsuccess..
Laura ..Pride yes,butneedtowatchego doesntdistortyourvision
NHS needsleaderswhocancreate a culture of change intheirorganisations!
fromLaura Tooley toAll Participants:
IndeedJon - egois tricky!LessonsfromPlato'sRingof GygeesandOrwell'sAnimal Farmtoo!
ThanksDom:)
The more I emerge mymindsetfromthe Tribe - the more I recognise itincolleagues
Laura...taddyslexicsolearnedbydoingnotreading,sowiredalittle different
CitizenRebel - AlthoughIjoinedNHSayeara go feel verymuchlike acitizenrebel still (random)
Roomfor inclusionanddiversityJon!Learningislearning.Difference isFAB.
I alwaysthinkitsa goodideato try and put myself inothersshoesandlookatthe issue/problem
fromtheirperspective. Thisveryoftenmakesareallybigdifferenceinhow youapproachthings.
Dominic- 27 years inand still aCitizenRebel!
@Dom embrace yourCitizenRebel sideitswhatisinour hearts:) and makesus tick
AbsolutelyWendy - speakthe otherperson'scurrency!
Laura..andwhyI feel sooooocofortable here:) beenarealation
Feelingoverwhelmedbychangesovercomesuswithoutwarning - happenedtome yesterday.What
isbeingtakenawayso that I can take on the new ways?
I have enabled'workexperience'withateammemberfromanotherteamwhowasstrugglingwith
herown role to joinmyteam1 day a weektogive heran insightintothe workwe do andhow that
mightimpacton herrole. What startedout as a way of supportingherthroughdifficulttimeshas
workedoutto benefitbothmyteamandher team. Small changescan make a bigdifference.
Laura justwishthere wasa spoll chickerto helpmyspalling
Yes tooftenchange agentsare perceivedasjustaddingnew thingstodo..evenif theyare goodideas
people don'trespondwelltomore work
Spelling?Pah.Ican understandyouclearly.

Needtoadd that thiswasresistedbyhermanagersbutwe persisted!
WhenI was at CIA and someone suggestedanew technologyIwouldsaywill itrequireadditional
steps?
Evenif people are opentoand enthusiastictochange,theygettired,andsometimesagapfor a
breatherisa good thingto do.
Karen- soundslike it'sall a bitmuch.Ideallychange wouldbe aboutdifferent,notmore,more,
more.Sorry if you're drowningabit �
Laura Twitterhas done muchfor my spelling(am61now )
I'm usuallyenthusiasticaboutchange because that'show we survive andoursystemremainsrobust
but sometimesitgetsa bitmuch,especiallywhenitall makesme tired.
Mine has deteriorated!Circa.1970.
Ah Laura, you're funny:-)
fromJustine SmithtoAll Participants:
10% isprettylow,am surprisedatthat,but heartened
Laura :):)
Karen,do youthinkit'salsoabout the supportone gets?
fromCarl Haggertyto All Participants:
unfortunatelyi have toleave now,hope the restgoeswell....thankyou
Good leadership,mentoringandcoachingfeel like bare minimumstuffforthis!
Laura, I'm feelinglike the supporthasbeenpulledoutfromunderme atthe moment.I'msure it'sa
temporarythingandwhenthe newrelationshipsemerge we'll all be fine again....like redefininga
tribe andits attributes
fromPaul WoodleytoCarl Haggerty(privately):
We are recordingthe sessionsoyouwon'tmissanything
Bye Carl.
Labellingthe people youwanttochange as "stupid"will take you inthe wrongdirection,openminds
matter
Hmm Karen,youhave your rebel friends!You're notalone 😊
Organisational stablitywouldreallyhelp,unfortunatelythe NHSisnotgood at this!
ThanksLaura!
Findingalliesmaybe aboutfindingarandomcommoninterestsoconnectionshave more depth
I couldn'tagree more Wendy- people change soquicklyanditreallygetsinthe way

What a relief tohearthat we can get ridof the rhetoricand blahblah!Yeah!!!
Speakyouaudienceslanguage,one toone
I'm tiredof formal language whenitcomestorelatingwithhumansaboutchange
<< YES YES
AmenKaren
and Here Here fromme @Dom
i love splittestingveryinsightful
#noblahblah
'Dom If I hadto make the simple complicatedIwouldinvent aloadof new wordsand phrases
my mantra - KISS- keepitsimple stupid:-)
LikingKISS!Brilliant.
Managers andleaderstendtosay 'buy in'whentheymeanfollow through.Oris'buyin' a term they
use to soundlike they're talkinglike aleader?
Buy inalwaysseemseasiertome,butthe lastyard feelslike amile,huge inertianeeded
'Are you up forthis?'Betterthan buy-inmaybe.
none of those reallyfittedme thatwell
Laura Tooley#noblahblahlove that
EarlierthisyearI hosteda hackathonfor the fisttime inmyorganisation - by showingIknew the
risksI was able todo it ina risk averse organisationthatwantedtoprotectitsreputationbyusing
costlyeventmanagementprocesses
Let's start a movement,Dominic!
Verybrave Karen.
HI Karenwouldlove toknowmore abouthow that went - can we touch base afterthis?
Love that ideaKarenDay - hackathon
dominic.cushnan@nhsiq.nhs.uk
Sure Dominic.My email isk.day@auckland.ac.nz
< Dorey

Dom email addressisnowinmy book:) will dropyoualine
@laura yes:)
yeahJonwe shouldchatmore often!
Thisslide sumsupgoodmentoring
coachingversusmentoring
coachingconversations
@Dom love toengage more,findall thisgetscreative headfizzing
Ooh,I like that'vulnerabilityisthe birthplace of creativity'byBrene Brown
Davidgoodpoint,coachingis verypowerful
TEDs are fab.Brene is fab.Vulnerabilityisscary,butfab!
Justwritten20,000 wordson coachingandmentoring.SOimportantinworkI think.
agree Laura
At the endof eachday,thinkabout somethingnew youhave learnedtodayandshare this. Itreally
makesyouthinkaboutwhat youhave actuallyheard.
Vulnerablityisaveryapealingtrait,be genlte andgreatthingscancome
I like youguys!
We showlove whenwe knowhowtobe vulnerable andworkoutloud.
laura,gentle alsoletsyounotice whatishappening
whata lovelychat!
If I use wordslike thisatwork,all but a few,shiver!!!
lotsof energyfromthis
Beinggentle naturallycreatesspace forpeople toexchange ideas
fromCeline SchillingertoAll Panelists:
Hi everyone!Joininglate,butwantedtopaytribute tothe trulyawesome workdone byLoisand
Carmen.Keepitup!We needmore rebelsatwork!Let'schange the worldof worktogether
fromCeline SchillingertoAll Participants:
Hi everyone!Joininglate,butwantedtopaytribute tothe trulyawesome workdone byLoisand
Carmen.Keepitup! We needmore rebelsatwork!Let'schange the worldof worktogether
Reallyenjoyedthissessionandthe chat,veryhelpful :-)

Thank youguys
Thank you,greatsession
Thanks.Thiswas a great presentation.Lotstoreflecton.
fromJazz Singhto All Participants:
Veryhelpful.Thanksguys.
Many thanks!!
I LOVE that Loiscloseswithastatementaboutbringingyourauthenticself towhatyoudoand buil
on the premise of love - love it!
I enjoyedthe talkvery much,will the slidesbe available?
Pointof note about today - warmrespectful humanconnection - all makeschange feelmore
possible.
Thank you!
Wonderful sessionthankyouLois& Carmenandreallyenjoyedthe chatbox - all verytruly
inspirational
fromRenata Torresto All Panelists:
Juststartingmy journeyasa rebel,loadstotake inand lear,thankyou:)
Its all aboutpersonal honestyIthink,thatiswhatpeople buyinto
groupsof 10!!! the wayforward!!
ChaosTheory,Gareth Morgan, nomore than15% influenceoveranything!
Laughing!
Nice one Laura #blahblah
whenyoureallybelievesomething,it'ssomucheasierto sell
fromLaura Tooley toAll Participants:
Thank youall so much,I have reallyappreciatedthistime,furtherreflectionpromised.
Thank youeveryone
Thanksall of youfor your kindattention
Thank youeveryone,hopeyouall have awonderful weekend:)
I learnedfromyourcomments
Put a bounce inmy Friday! Hugsto all.
It is6 am here!

wowthankyou everyone lookforwardtoconnecting
https://www.snapsurveys.com/wh/s.asp?k=144291101249
Thanksfor the opportunity!
Surveyfortransformathonhttps://www.snapsurveys.com/wh/s.asp?k=144291101249
Carmencollectyourherobadge:)
Bye ya'll 👋�
fromWendyJohnsontoAll Participants:
Thanks!My takeaways:practice wondering,practice imagining,practice workingoutloud,practice
developing10%support,keepreal/vulnerable #noblahblah
Love this - sendinglove toall mynewchange agentfriendsfromthe eastcoast of the US
waving
thankyou all!
fade to black
Bye
Thanks-thoroughlyenjoyedit
verymovitating
your are still live onaudioppl
fromJazz Singhto All Participants:
Please postthe linktothe slide show.Thanks.
the linkwill be postedonthe edge website once available

Chat from Edge Talk by Rebels at Work on the 2nd October 2015

Recommended

Recommended

More Related Content

Viewers also liked

Viewers also liked (7)

Similar to Chat from Edge Talk by Rebels at Work on the 2nd October 2015

Similar to Chat from Edge Talk by Rebels at Work on the 2nd October 2015 (6)

More from NHS Improving Quality

More from NHS Improving Quality (20)

Recently uploaded

Recently uploaded (20)

Chat from Edge Talk by Rebels at Work on the 2nd October 2015