Self disclosure involves sharing personal information about oneself with others and can positively impact relationships and well-being. However, there are also risks like being judged harshly. Trust is essential for effective communication and cooperation in organizations. It is built through competence, consistency, loyalty, openness, and integrity over time. Leaders must practice transparency and consistency to establish trustworthiness.

1. Session-4

2.  Self disclosure is the process of passing on
information about yourself to someone else –
whether you intend to or not.
 Self disclosure is different from self
description.
 Self description is the disclosure of
nonthreatening information such as age,
address, organization for which you work etc

3.  Sharing with others about ourselves can bring a
sense of psychological relief.
 Disclosing to an appropriate person can help us
validate our perceptions of reality.
 Self disclosure can help reduce stress and
tension.
 Self disclosure improves us physiologically.
 Self disclosure can result in clearer lines of
communication with others.
 Self disclosure can lead to strengthened and
enhanced relationship.
 Self disclosure can create trusting and
productive environment.

4.  Uncertainty about how the information is
going to be received and utilized
 May be judged harshly by others.
 Things said in one context might be repeated
in an unrelated context.
 Disclosed information may be revealed to
someone else
 Willingness to share maybe perceived as
weakness and shortcoming.

5.  Discuss situations as they happen.
 Choose the appropriate time and place.
 Choose the appropriate level of disclosure.
 Share your current feelings to create an
emotional connection with others and invite
understanding.

6.  It is important to be honest with ourselves
about our strengths and weaknesses.
 Personal and professional relationships can
be greatly improved through understanding
ourselves in depth and then selecting those
aspects of self that are appropriate to share
with others.
 The more we share of ourselves with others
the more we can develop high quality
relationships.

7.  Trust is a multifaceted concept that captures
ones faith or belief in the integrity or
reliability of another person or thing.
 There are five elements of trust
1. Competence
2. Consistency
3. Loyalty
4. Openness
5. Integrity (without it all elements are
meaningless)

8.  Follow through on promises and commitments
made.
 Do not reveal confidences told to you in private.
 Avoid participating in unnecessary gossip.
 Do not make self flattering or boasting
statements.
 Develop a reputation for loyalty.
 Be consistent
 Be realistic
 Develop personal competence
 Gain reputation for honesty and truthfulness
 Make sure your actions are consistent with your
spoken words.

9.  The quality of being honest and having strong
moral principles.
Five attributes of integrity.
 Dependability. Dependability means people
can rely on you and that you keep promises.
 Loyalty. Employers especially value and
appreciate the loyalty of their employees.
 Honesty. Integrity requires honesty.
 Good judgement.
 Respect.

10.  The quality or state of being competent:
such as. a : the quality or state of having
sufficient knowledge, judgment, skill, or
strength (as for a particular duty or in a
particular respect)
 You ultimately build people's trust in your
competence through your accomplishments
over time — through the knowledgeable
decisions you make, your practical
understanding of how work actually gets
done, and your ability to get the
organizational resources needed to do good
work.

11.  The extent to which leaders walk their talk
and do what they say they will do.
 People often pay as much (or more)
attention to your actions as to what you
say.

12.  Loyalty is the support, faithfulness or
devotion to a person, group, cause or a
country.
 Loyalty can strengthen relationships because
people are more honest and forthcoming
when they know the other person is loyal. It
engenders trust and closeness in
relationships.

13.  Openness refers to the quality of being
transparent.
 Openness means being open to feedback
and freely giving feedback to others. A key
to building trust with others is to not only
listen to what they have to say but to ask
them for their thoughts and opinions. You
can ask questions like: “How can I do
better?” or “What are your views on this
issue?”

14.  Trust is essential in the work environment.
 Trust impacts the effectiveness of internal
and external communication.
 Trust influences the actions of organizational
stakeholders.

15.  Individual impact
 Binds leaders and followers
 Communication and action must be
consistent to build trust
 Organizational trust
 Cooperate scandals have led to distrust
 Leaders must prove they are trustworthy

16.  Practice what you preach
 Open lines of communication
 Accept disagreements and conflicts
 Keep confidential information
 Let others know what your values are.
 Create open environment
 Maintain a high level of honesty
 Know yourself
 Build credibility with others by staying
consistent
 Avoid micromanaging

17.  Trust is not a right; it is earned
 Trust is person dependent
 Trust is situation dependent
 Trust is earned over time
 Trust is fragile
 Trust should be valued and fostered in your
personal and professional relationships.