1. M.ZAKIR HUSSAIN
A proactive, adaptable and conscientious professional with eighteen (18) years’ work experience in progressive
organizations.
I am a hardworking, self-driven individual who has diversified experiences in multiple industries: Telecom Billing & Settlement with
dispute management (10+ years), Revenue Assurance (5+ years), Internal Audit (08+years), Credit Control (2+ years) , Regulatory
Framework (3+ years) and Operation Finance (5+ years) in leading Telecom Company and, national Distribution firm.:
Interconnect billing & Settlement Cash Flow control
Revenue Assurance, Corporate Billing
Internal Audit Budget preparation
Dispute Management Finance
My objective is to obtain a position in a progressive organization where I can enhance my management skills.
Employment History
Telecard Limited
Manager Interconnect Billing, Settlement & Revenue Assurance Apr 2009 – Present
Reporting: CFO
Department: Interconnect Billing, Settlement & RA Department
Major responsibilities include:
Interconnect Billing & Settlement:
o Prepare periodic Invoices for Interconnect Partner Operators
o Responsible for receiving, evaluating, processing and timely payments of cost invoices related to traffic, MRC
and other payment related to domestic and ISD operators.
o Managed Interconnect Settlement with Domestic & ISD operators having interconnection with Telecard.
o Front line interaction with PTCL and all other cellular and fixed line operators in Pakistan and outside Pakistan.
o Developed a mechanism for interconnect dispute resolution and recovered long outstanding dues from PTCL
and other operators.
o Ensured timely recovery of dues.
o Liaison with internal and external auditors.
REVENUE ASSURANCE:
Responsible for verification and monitoring of end to end flow of all revenue streams. The monitoring and
verification may include:
o Mediation Systems
o Postpaid Billing Systems, Interconnect Billing Systems, Point of Sale Systems, Provisioning Systems, Sales
Channel Management, Network Elements (switches, gateways, IN, servers, SMSC, other components) and
tariff management.
o To review traffic related alerts generated by MIS and timely intimation to concerned department for action.
Corporate Billing:
Upon establishing the separate Corporate Billing function at Telecard, I was assigned the task to develop and
supervise the new operations at Karachi Office. Key responsibilities included:
o Corporate Billing for corporate customers of new business lines, ESS and ESG
o Quality Assurance and Signoff on all Invoices and Collections of nearly 400 Corporate Customers.
Associate Manager Interconnect Billing Finance & settlements Jan 2007 – Mar 2009
Reporting: VP Revenue Assurance
Department: Interconnect Billing, Settlement & Revenue Assurance
Promoted and transferred to Islamabad for direct correspondence with Local Operators (PTCL, Mobilink, Warid,
Telenor and Ufone) as well as Pakistan Telecommunication Authority (PTA) for Settlements, Reconciliations and
Payments.
Key Responsibilities:
- Vetting of new Interconnect Agreements from Billing & Settlements perspective
- Resolve disputed invoices with Partner Operators as per interconnect agreements
- Reconcile and formalize Interconnect Costs for payment approvals by Management
Address R-500, Sector 15-B Cell +92 (0) 333 216 1835
North Karachi Home +92 (0) 213 524 0830
Karachi, Pakistan. Email Zakir_99@hotmail.com
2. SENIOR EXECUTIVE, INTERCONNECT BILLING and SETTLEMENTS Apr 2005 – Dec 2006
Reporting: GM Commercial & Billing
Department: LDI BU & Billing
- International Traffic Settlement with International Carriers.
- Inter-Operator Settlements with Domestic LL Operators.
- Wireline & Wireless Payphone Settlements with PTCL.
- Invoicing Partner Operators on a regular basis ensuring adherence to varying billing cycles of various service
providers / interconnect partners
- Resolution of frauds and billing disputes through liaison with Operators
Audit Executive Aug 2003 – Mar 2005
Reporting: Internal Audit Manager
Department: Internal Audit
- Pre Audit of all types of payments including, Interconnect, Marketing & Technology.
- Quarterly Audit of 10 branches
Fedglobe Distribution & Marketing (Pvt.) LTD Aug 1997 – Jul 2003
SENIOR INTERNAL AUDITOR
Supervise Internal Audit at Head Office, Post Audit of Different Types of Expenses, Post Audit of Field Staff
Expenses of more than 120employee, Check Credit List of Branches on Weekly Basis, Reconcile Financial
Statement. Internal Audit of 26 Branches. Prepare Audit Report of Branches on Quarterly Basis, Classification and
Handling of Damages.
Trainings / Certification / Workshops
2004 Internal Audit and Revenue Assurance Pakistan Society for Training & Development
2009 Business Writing Skills Pakistan Society for Training & Development
Professional Skills
2004 One year certificate for COMPUTER TRAINING INSTITUTE from "COMPTITUTE" held from the month of
January 1997 to December 1997
Career Related Achievements
- Settled disputes with PTCL more than 700MN on account of Termination, CPP and MRC.
- 100% recovery and dispute settlement of all ISD and NWD operators
- Planning and implementation of the MIS which is in use for corporate billing at Telecard Limited.
Education About Me References
Master of Business Administration
PIMSAT
Finance
GPA 3.20
August 2004
DOB: 06 Mar 1972
Birth Place: Rawalpindi/Pakistan
Marital Status: Married
Current Location: Karachi/Pakistan
Willing to relocate or travel as needed
Mr. Taimur Khattak
EVP Revenue Assurance
Pakistan TeleCommunication Authority
+92 (0) 333 910 2051
taimur.khattak@ptcl.net.pk
Bachelors of Commerce
University of Karachi
Accounting
Sep-1997
Mr. Tipu Saeed Khan
CFO
Telecard Limited
+92 (0) 300 8209666
Tipu_saeed@telecard.com.pk