4 Years of Experience in Desktop Support

1. Microsoft Office Programs
System And Server Administration
Hardware and Software Installation
Onsite and Remote Assistance
Technical Assistance
LAN,WAN and Internet
Office security systems and CCTV surveillance
IT professional with proven
expertise in supporting and optimizing
of workstations, peripherals, operating
systems, networks, systems, hardware
and software, including installation,
configuration & preventive maintenance.
Resolve network connectivity issues.
E-mail: sajirsaju123@gmail.com
LinkedIn: https://www.linkedin.com/in/
muhammad-sajir-7b5b7ab2
MUAHAMMAD SAJIR
+971582517884(Mobile)
Phone No:
Address for communication:
Al Garhoud, Dubai
Profile:
Skills
SYSTEM ADMINISTRATOR/IT SUPPORT ENGINEER,
LOOPPE DESIGN & TECHNOLOGY (ABCON Group of Company),
May 2017- Present
Managing and maintaining desktops
Create and manage computer, user and group accounts in an active
directory environment
Planning, Implementing and maintaining a Microsoft Windows
Server(2008/2012)
Shared folders/hard drives and other network services
Receiving Calls/E-mails from users for services
Configuring mails on mobiles
OS and Network OS installing, configuring and maintaining
IT asset managing and keeping and generating of attendance and IT
reports
Installation and troubleshooting network printers
Configuring outlook and troubleshooting outlook and webmail issues
Thorough understanding and experience of TCP/IP based networks
(wired networks and wireless networks)
Installation and supporting various applications
Provided technical support for both the hardware and software
problems
Installation & administration of DHCP AND AD
Installation and support of company custom created softwares ie,
ERP, POS, etc
Managing remote desktops
Kaspersky Endpoint support server side installation and network
agent
SonicWall firewall installation and basic configuration
Sophos firewall,APX, and Endpoint Intercept X basic configuration
and Sophos central console configuring for clients
Sophos RED device installation for customers
Taking requirements and site managing of AMC,CCTV, Access
Control, Convox Call center solution & Fleet-root Management
Giving suggestions for AMC & security camera(CCTV)
Work Experience
Certifications and Courses:
MCSE - MICROSOFT CERTIFIED
SOLUTION EXPERT
Microsoft Certified Solutions Expert
Microsoft Certified Solutions Associate
Microsoft Certified Professional
CCNA - CISCO CERTIFIED NETWORK
ASSOCIATE (COURSE COMPLETED)
Linguistic Ability:
Language Read Write Speak
English
Hindi
Malayalam
Arabic
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Dubai.

2. OS and NOS
Remote Access
Messaging System
Network Protocols
Security Systems
ADDS features and
Services
SYSTEM ADMINISTRATOR/CUSTOMER SUPPORT,
SAFE TECHNOLOGIES,Calicut,Kerala
July 2016 - Feb 2017
Hardware & Network devices installation
Installation and configuration of network printer and hardware (Modem,Switch,UPS, etc)
Remote or onsite support to the customers and users
Active directory administration(2008/2012) and optimizing workstation
Planning, configuring CCTV surveillance and office security systems
Real time cabling implementation of RJ 45 & RG 59
Printers and Scanners configuration
Crimping and Punching when needed
CUSTOMER SUPPORT EXECUTIVE,
INFOZONE TECHNOLOGIES,Calicut,Kerala
Nov 2014 - Dec 2015
Troubleshoot Workstation and Network Issues
System assembling and computer optimization
Software and Anti-virus Installation
Printer Troubleshoot and OS installation and configuration
Network Configuration (LAN&WAN)
Network Cabling and driver updates
Design Backup strategy as per backup plan .
Technical Proficiency
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Windows XP,Windows 07,Windows 08,Windows 10,Ubuntu and
Windows 2008 and 2012 server
Team Viewer and Any Desk Software
MS-Outlook,LAN Messenger
LAN/WAN and WLAN,TCP/IP,DHCP,FTP,HTTP,POP3,
IMAP and OSPF
CCTV Systems and Office Security System
DNS, Hyper-V,Group policy,VPN, etc.
Education
BSc.Computer Science , University of Calicut , 2011-2014
Plus Two (Science) , H.S.E Kerala Examination Board,2008-2010
S.S.L.C , Kerala Board of Examination , 2008
Personal Details
Date of Birth
Gender
Nationality
Marital status
Cast
Mother Tongue
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06-04-1993
Male
Indian
Single
Islam
Malayalam

3. I hereby declare that the above information furnished is true to the best of my knowledge and belief.
MUHAMMAD SAJIR
Declaration
Adptable and Flexible
I see myself innovative,initiative and a team player who is open to people and events
I believe co-ordination as powerful
Sincere and Hardworking
I believe in creativity and originality
Personal Skills
Passport Details
Passport No. : J8751659
Date of Expiry : 27/07/2021