People have been noticed finding out various aspects comparison chart foo Zoho CRM with Sage & Microsoft Dynamics. This comparison table has been published considering all factors from sales to customer service and inventory to show compare analysis. Zoho CRM has already been proven an exceptionally excellent option to migrate to. Zoho has more than 25 applications on cloud helping thousands of business globally. You may go through the file here. In case of further assistance you may write us on usman@elitbuzz.com.

1. Zoho CRM is one-third the cost of our competitors and yet has most of the feature-set that they claim
to have. Besides the additional inventory management functionality that includes quotes, orders,
invoices, vendors and products, we also offer integration with the Zoho Office Suite (Mail, Chat,
Meeting, Sheet, Writer, etc.) and Google Apps.
For most of the small businesses, our competition is too expensive and costly to manage and
implement.
Zoho's advantage is based on ease-of-use as well as on our business model. Zoho's "pay-as-you-go"
model clearly gives customers the flexibility of shorter or longer-term commitments minimizing any
risk of vendor lock-in.
 Rich feature-set with an intuitive web-based user interface
 Affordable CRM solution at a fraction of the cost of alternatives
 Available as on-demand service accessible from anywhere
 Fully customizable user interface to match any organization’s CRM process
 Export your data any time
 Increase business productivity by automating key aspects of the customer life-cycle
 Continuous product updates with - service disruptions and extra costs
 Dedicated customer support during implementation & deployment
Table Contents for below comparison –
ZCRM Pro. Edi. – Zoho CRM Professional Edition
ZCRM Ent. Edi. – Zoho CRM Enterprise Edition
MS Dynamics CRM – Microsoft Dynamics CRM
Sage CRM Pro. Edi. – Sage CRM Cloud Professional Edition
$ – Extra charges

2. Zoho CRM in comparison with Sage CRM & Microsoft
Dynamics CRM
Features
Zoho
CRM
Pro. Edi.
Zoho
CRM
Ent. Edi.
Sage CRM
Pro. Edi.
MS
Dynamics
CRM
Pricing & Other Details
Subscription Period Monthly Monthly Monthly Yearly
CRM Service Fee (per user per month) $20 $35 $40 $65
Minimum No. of Users 1 1 1 5
Data Storage (leads, contacts, etc.) Unlimited Unlimited 5GB 5GB
File Storage (DOC, PDF etc.)
512 MB
per user
1 GB per
user
Part of a data
storage
Part of a data
storage
Web browser
All
Browsers
All
Browsers
All Browsers Limited
HTTPS Support ✓ ✓ ✓ ✓
Premier Technical Support ✓ ✓ ✓ ✓
Sales Automation
Leads ✓ ✓ ✓ ✓
Accounts ✓ ✓ ✓ ✓
Contacts ✓ ✓ ✓ ✓
Opportunities ✓ ✓ ✓ ✓
Competitor Tracking ✓ ✓ - -
Pulse - Sales Tracking ✓ ✓ - -
Macros ✓ ✓ - -
Sales Forecasts ✓ ✓ ✓ ✓
Sales Quotas ✓ ✓ ✓ ✓
Team Selling ✓ ✓ ✓ ✓
Product Catalogue ✓ ✓ ✓ ✓
Tasks, Log a Call and Calendar ✓ ✓ ✓ ✓
BCC drop box for email ✓ ✓ ✓ -
Social
User-level Integration with Twitter ✓ ✓ ✓ ✓
User-level Integration with Facebook ✓ ✓ ✓ ✓
Social Tab (Facebook Pages / Twitter) - ✓ - -
Monitor Social Mentions - ✓ - -
Social Interactions with Customers - ✓ - -
Marketing Automation
Web to Lead Capture ✓ ✓ ✓ ✓
Campaigns ✓ ✓ ✓ ✓
Email Templates (HTML/Plain-text) ✓ ✓ ✓ ✓
Mass Email ✓ ✓ ✓ ✓
Auto Responders - ✓ - -
Document Management
Documents Storage ✓ ✓ ✓ ✓
Notes & File Attachments ✓ ✓ ✓ ✓
Folder Search ✓ ✓ - ✓
Customer Support
Cases ✓ ✓ ✓ ✓
Case Assignment Rules ✓ ✓ ✓ ✓
Case Escalation Rules - ✓ - ✓
Solutions (Knowledge Base) ✓ ✓ ✓ ✓
Online Case Capture ✓ ✓ ✓ ✓
Self-Service Portal - - ✓ ✓
Inventory Management
Sales Quotes ✓ ✓ ✓ ✓
Sales Orders ✓ ✓ ✓ ✓
Products ✓ ✓ ✓ ✓
Price Books ✓ ✓ - ✓
Invoices ✓ ✓ - ✓

3. Vendors ✓ ✓ - -
Purchase Orders ✓ ✓ - -
Integrated Procurement & Fulfilment ✓ ✓ - -
CRM Analytics
Standard Reports ✓ ✓ ✓ ✓
Custom Reports ✓ ✓ ✓ ✓
Export Report ✓ ✓ ✓ ✓
Standard Dashboards ✓ ✓ ✓ ✓
Customizable Dashboards ✓ ✓ ✓ ✓
Report Scheduler ✓ ✓ ✓ ✓
Advanced CRM Analytics ✓ ✓ - -
Product Customization
Home Page Customization ✓ ✓ ✓ ✓
Drag & Drop Page Layouts ✓ ✓ ✓ ✓
Rename Tabs ✓ ✓ ✓ ✓
Custom Fields ✓ ✓ ✓ ✓
Multiple Value Group Pick lists ✓ ✓ ✓ ✓
Copy Customization ✓ ✓ - ✓
Formula Fields ✓ ✓ ✓ ✓
Custom Links ✓ ✓ - -
Custom Modules - ✓ - ✓
Custom Related Lists - ✓ - -
Tab Groups - ✓ - -
Web Tabs - ✓ - -
Security Administration
Profiles ✓ ✓ ✓ ✓
Roles ✓ ✓ ✓ ✓
Field-level Security ✓ ✓ ✓ ✓
Group-level Security - ✓ ✓ ✓
Data Sharing Rules - ✓ ✓ ✓
Territory Management - ✓ ✓ ✓
Workflow Management
Lead Assignment Rules ✓ ✓ ✓ ✓
Big Deal Alerts ✓ ✓ ✓ ✓
Workflow Rules ✓ ✓ ✓ ✓
Workflow Alerts ✓ ✓ ✓ ✓
Workflow Tasks ✓ ✓ ✓ ✓
Workflow Field Updates ✓ ✓ - -
Webhooks ✓ ✓ - -
Custom Functions via Deluge Script - ✓ - -
Time-based Actions - ✓ - -
Automated Pulse Follow-up - ✓ - -
Case Escalation Rules - ✓ ✓ -
Globalization
Multi-Currency - ✓ ✓ ✓
Time Zone ✓ ✓ ✓ ✓
Number, Date, and Calendar Formats ✓ ✓ ✓ ✓
Multi-Language Support ✓ ✓ ✓ ✓
Right to left Language Support ✓ ✓ ✓ ✓
Integrations
Plug-in for Microsoft Outlook ✓ ✓ ✓ ✓
Plug-in for Microsoft Office ✓ ✓ ✓ ✓
Offline Edition - - ✓ ✓
Mobile Edition (iPhone, Android and Web) ✓ ✓ ✓ ✓
Email Integration (POP email) ✓ ✓ ✓ ✓
Email Marketing ✓ ✓ - -
Gmail Integration ✓ ✓ - -
Google Apps Integration ✓ ✓ - -
QuickBooks Integration ✓ ✓ $ $
Project Management ✓ ✓ - -
Advanced CRM Analytics ✓ ✓ -

4. CTI (Asterisk, TrixBox, Avaya, etc.) - ✓ $ $
Customer Support & Helpdesk - ✓ - -
The information contained in this document represents the current views of Zoho CRM as of the date of the
publication. Zoho CRM cannot guarantee the accuracy of any information presented after the date of the
publication. This document is for information only. Zoho CRM makes no warranties expressed or implied in this
document.
Last Updated On: August 29, 2014
Developers
Web-services API ✓ ✓ ✓ ✓
Third-Party Applications Integration ✓ ✓ ✓ ✓