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INTERNSHIP REPORT
MUHAMMAD HISHAM NASIR
13IN52
INDUSTRIAL ENGINEERING & MANAGEMENT
PROJECT: FUEL TANK LIFTER
(ERGONOMIC) @
PRODUCTION DIVISION; VFA (VEHICLE
FINAL ASSEMBLY) DEPARTMENT CAR
LINE SECTION
MEHRAN UNIVERSITY OF ENGINEERING
& TECHNOLOGY JAMSHORO
TABLE OF CONTENTS
COMPANY PROFILE............................................................................
STATICAL PAST DATA OF COMPANY...................................................................
INTRODUCTION ..................................................................................................
1. PRODUCTION DIVISION..................................................................................
(A) VFA (VEHICLE FINAL ASSEMBLY) ....................................................
Car line
ST line
PROJECT CHARTER..............................................................................
INTRODUCTION OF ERGONOMIC............................................................................
PRINCIPLE OF ERGONOMIC..........................................................
FUEL TANK LIFTER DESIGN..............................................................................................
BEFORE IMPLEMENTING PERFOMANCE LEVEL
AFTER IMPLEMENTED PERFORMANCE LEVEL (AS EXPACTED)
COMPANYPROFILE
Pak Suzuki Motor Company Limited was formed as a joint venture between Pakistan
Automobile Corporation and Suzuki Motor Corporation (SMC) - Japan. The Company was
incorporated as a public limited company in August 1983 and started commercial operations
in January 1984. The initial shareholding of SMC was 12.5% which was gradually increased
to 73.09%.
Pak Suzuki is pioneer in Automobile Business having the most modern and the largest
manufacturing facilities in Pakistan with an Annual production capacity of 150,000 vehicles.
The vehicles produced include cars, small vans, Pickups, Cargo vans and Motorcycle. Pak
Suzuki holds more than 50% Market Share.
Following the aggressive policy of Indigenization, Suzuki vehicles have a healthy local
content up to 72%. This was made possible by strong support of our vendors.
Pak Suzuki has the largest Dealers network offering 3S (Sales, Service and Spare Parts)
facilities across Pakistan.
Caring for the Environment Pak Suzuki was pioneer in introduction of Factory fitted CNG
vehicles.
Pak Suzuki always endeavours to go aggressively for the sound development of the society
by increasing motorization, industrialization and creating job opportunities thus improving
the people’s living standards with the combined efforts of all the dealers, vendors and Pak
Suzuki employees.
Pak Suzuki is also exporting Suzuki Ravi pickup, Liana and components to Bangladesh and
Europe thus earning precious foreign exchange for the country.
Original equipmentmanufacturingmarket share for car and lightcommercial vehicle withrespect
to other automobile sector:
Pak Suzuki salesresult:
Automobile Motorcycle
2006 114,214 20,315
2007 120,899 30,245
2008 90,421 26,692
2009 51,032 14,530
2010 78,840 19,618
2011 92,529 20,119
2012 96,370 21,312
2013 77,142 22,977
2014 80,384 23,871
2015 134,391 19,610
PAK SUZUKI, 59.60%
ATLAS HONDA CAR,
11.40%
INDUS MOTORS,
28.80%
OTHERS, 0.20%
OEM WISE MARKET SHARE FOR CARS & LCV (JAN-DEC 15)
0
50,000
100,000
150,000
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
PAK SUZUKI PRODUCTION RESULT (2006-2015)
Automobile Motorcycle
Pakistan automobile and motorcycle sales(2005/6-2014/15)
passengercars light commercialvehicles trucks andbuses motorcycle
2005-6 155,514 31,922 5,200 516,640
2006-7 165,268 38,944 5,271 467,353
2007-8 147,441 39,971 6,545 662,573
2008-9 74,180 25,130 3,803 507,924
2009-10 112,518 29,136 4,277 737,759
2010-11 114,633 31,863 3,067 829,893
2011-12 134,785 44,354 3,003 829,893
2012-13 105,889 29,421 2,458 820,893
2013-14 104,014 32,874 3,240 772,046
2014-15 127,552 52,401 4,680 766,733
Followingsome past data which show the economy,sales and profit ratio.
NET SALES AND PROFET:(REPUEEES IN MILLION)
Description 2015 2014 2013
Sales& revenue 84,579 53,665 51,061
Growth % (year on
year)
57% 5% 13%
Profitbefore tax 8,685 2,623 2,353
Growth % 231% 11% 57%
Profitaftertax 5,843 1,922 1,849
Growth % 204% 4% 89%
0
200,000
400,000
600,000
800,000
1,000,000
1,200,000
2005-6 2006-7 2007-8 2008-9 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15
155,514 165,268 147,441 74,180 112,518 114,633 134,785 105,889 104,014 127,552
31,922 38,944 39,971
25,130 29,136 31,863 44,354 29,421 32,874 52,4015,200 5,271 6,545
3,803 4,277 3,067 3,003 2,458 3,240 4,680
516,640 467,353
662,573
507,924
737,759 829,893 829,893 820,893 772,046 766,733
UNIT'
CALENDAR YEAR
PAKISTAN AUTOMOBLIE AND MOTORCYCLE SALES
passenger cars light commerical vehicles trucks and buses motorcycle
INTRODUTION
PSMLC has majorfields whichactsas a vital role inrunningthe whole companyinwhichsome are
mentionedbelow:
 ProductionDivision
 InformationTechnologyDivision
 SupplyChainDivision
 QualityAssurance Division
 Sales& MarketingDivision
 Finance Division
 Human Resources ManagementDivision
On the veryfirstday of internshipatPSMCL all the interneeswere allottedspecificdivisionsand
around16 interneesincludingme were assignedthe ProductionDivision.
PRODUCTION DIVISION: -
It is the largest division in PSMCL leading 10 departments under its umbrella under the
supervision of SIR MUHAMMAD ALI LODHI (General Manager) which are mentioned below:
 Press Shop
 Welding Shop
 Paint Shop
 Vehicle Final Assembly (VFA)
 Inventory
 Maintenance
 Production Planning
 Engine Shop
 Plastic Shop
 Motor Cycle Department (MCD)
VEHICLE FINAL ASSEMBLY (VFA):-
As the name says itself that it is the department where the whole vehicle is assembled from
the body shell to the complete car with its all specifications following the method Assembly
Line and ready to drive.
Mainly it has two portions:
1. Car Line
2. ST Line
Car Line:-
It has 51 stations and these stations are divided into 4 portions:
 Trim Line (Workstation no. 1–11)
 Overhead-1 (Workstation no. 12-24)
 Overhead-2 (Workstation no. 25-38)
 Car line Final (Workstation no. 39-51)
Specific codes are assigned to each model and right now 4 models are being assembled here
which are given below:
1. Mehran SB308
2. Cultus SF410
3. Wagon R A1J310
4. Swift RS413
Every workstation has its specific task to perform in which the labors fit the parts which are
discussed below:
TRIM LINE:
Workstation no.1: ABS-ON SIS entry and tail door balancer
Workstation no.2: RHS, front and rear door weather strip
Workstation no.3: Floor wiring
Workstation no.4: Grommet
Workstation no.5: Wiper motor
Workstation no.6: Wiper motor (sub assembly)
Workstation no.7: Master cylinder
Workstation no.8: Door striker
Workstation no.9: Regulator machine
Workstation no.10: Door lock
Workstation no.11: Inspection and repairing
OVERHEAD 1 :
Workstation no.12: Sun visor and door mirror
Workstation no.13: A/C pipe and CNG
Workstation no.14: Door glass
Workstation no.15: Door glass (sub assembly)
Workstation no.16: Parcel tray
Workstation no.17: Front bumper
Workstation no.18: Inspection and repairing
Workstation no.19: Lifting station
Workstation no.20: Fuel lining
Workstation no.21: Rear suspension
Workstation no.22: Inspection and repairing
Workstation no.23: Steering gear case sub-assembly and fitting
Workstation no.24: Engine mounting
OVERHEAD 2:
Workstation no. 25: Front disc
Workstation no. 26: Gear lever and front bumper
Workstation no. 27: Balance rod
Workstation no. 28: Underbody inspection (QA)
Workstation no. 29: Torque process
Workstation no. 30: Wheel fitting
Workstation no. 31: Steering column
Workstation no. 32: Brake bleeding process
Workstation no. 33: Brake bleeding process
Workstation no. 34: CNG cylinder pipe fitting
Workstation no. 35: Parking brake
Workstation no. 36: Inspection
Workstation no. 37: Carpet fitting
CAR LINE FINAL:
Workstation no. 38: Battery
Workstation no. 39: CONSOL
Workstation no. 40: Glazing
Workstation no. 41: Inspection and repairing
Workstation no. 42: Seat belt
Workstation no. 43: Show grill
Workstation no. 44: Back seat
Workstation no. 45: Front seat
Workstation no. 46: Door trim panel
Workstation no. 47: Door assembly
Workstation no. 48: Wheel nut torque/Splash guard
Workstation no. 49: Back seat carpet, trim opening
Workstation no. 50: LLC/fuel filling
Workstation no. 51: Vehicle off loading
ST LINE:
It has 22 stations in which Bolan and Ravi are assembled. These 22 stations are divided into
3 portions:
 Trim Line (Workstation no. 1-8)
 Overhead (Workstation no. 9-16)
 ST Final Line (Workstation no. 17-22)
Every workstation has its specific task to perform in which the labors fit the parts at
particular stations which are discussed below:
Workstation no. 0: Viper lining, roof wiring, dust seal, weather strip, viper motor, valve
nozzles
Workstation no. 1: Tail door assembly/Back light filling
Workstation no. 2: Door glass regulator, glass sheet, glass fitting, back bumper, back lock,
stickers
Workstation no. 3: Brake pedal sub assembly and fitting, roof lining fitting
Workstation no. 4: Dashboard, front light, ash tray, head lamp, front door sub assembly
Workstation No 5: Instrument panel, gear lever sub assembly and fitting
Workstation no. 6: Door glass assembly, steering column (sub assembly and fitting)
Workstation no. 7: Seats, battery and battery box
Workstation no. 8: Rear bumper and vehicle transfer from Trim to OHC
Workstation no. 9: Fuel tank, front bumper steering box
Workstation no. 10: Front suspension sub assembly
Workstation no. 11: Rear axle sub assembly and fitting
Workstation no. 12: Front assembly biasis fitment
Workstation no. 13: Engine mounting
Workstation no. 14:
Workstation no. 15: Tyre fitting/Adjustment
Workstation no. 16: Pokayoke & PQCI
Workstation no. 17: Steering, headlight, show grill, air filter, air cleaner, canister bottle
Workstation no. 18: Petrol filling (7 Littre), seat bracket, buckle, front mirror, jack, heat
plate, air cleaner bottle
Workstation no. 19: Center door, brake oil
Workstation no. 20: Panel
Workstation no. 21: Panel assembly, radiator coolant
Workstation no. 22: Repair and inspection
PAK SUZUKI MOTOR COMPANY LIMITED
ERGONOMIC (HUMAN FACTOR ENGINEEING)
PROJECT CHARTER
OVERVIEW
1. Project Background and Description
The project is on FUEL TANK LIFTER which the core process of human factor
engineering(ERGONOMICS) which mean to improve the working posture of the worker during
performing the task according to the principle of ergonomics.Human factor engineering helpout to
reduce the fatigue causes behind work in abnormal working posture. Abnormal working posture
reduce the working efficiency of the worker with to time.
2. Project Scope
Scope of the fuel tank lifter is to provide the easiest working environment to the work. Its helps
to increase the working efficiency of worker, improve the working quality, increase the
productivity. Which help out to the company to achieve there specify goal which was settled
in before, and as help to compete in complicated market.
3. Project Goal
Main requirements of this project are:
 Reduced non-value added activities
 Less human fatigue
 Near zero amount of breakdowns
 Improve working efficiency
 Increase productivity
4. Implementation Plan
Implemented plan is to fabrication of fuel tank lifter, that provide the helpful environment to
worker to work without any fatigue and get higher no: of units(product) which fulfil the demand
of market.
Assumption
This project is following a human factor approach and it is assumed that the key stake holders
and administration will totally coordinate in order to implement proposed solutions to achieve
project goal.
APPROVAL AND AUTHORITY TO PROCEED
We approve the project as described above, and authorize the team to proceed.
Name Title Date
Approved By Date Approved By Date
Introduction:-
ERGONOMICS (human factor engineering)
What is ERGONOMIC?
Ergonomics is Greek word which mean law of working. Today, however, the word is used to
describe the science of "designing the job to fit the worker, not forcing the worker to fit the
job." Ergonomics covers all aspects of a job, from the physical stresses it places on joints,
muscles, nerves, tendons, bones and the like, to environmental factors which can effect
hearing, vision, and general comfort and health.
Physical stressors include repetitive motions such as those caused by typing or continual use
of a manual screwdriver. Other physical stressors could be tasks involving vibration such as
using a jackhammer, or tasks which involve using excessive force, such as lifting a heavy box
of books. Working in an awkward position, such as holding a telephone to your ear with
your shoulder, can also cause problems. Repetitive motions, vibration, excessive force, and
awkward positions are frequently linked to ergonomic disorders; however, the majority of
"Cumulative Trauma Disorders" (CTDs) or "Repetitive Strain Injuries" (RSIs), are caused by
repetitive motions that would not result in undue stress or harm if only performed once.
Carpal tunnel syndrome, Tendonitis, Tenosynovitis, DeQuarvain's Syndrome, Thoracic Outlet
Syndrome, many back injuries, and several other conditions may result from repetitive
motions.
Aim of ergonomic:
o Ensures that human needs for safe and efficient working are met in the design
of work system
o To design
 Appliances
 Technical Systems
 Tasks
 In such a way to improve
o Human Safety
o Health
o Comfort and
o Performance
Benefits of ergonomics:
 Productivity
 Product quality
 Safety
 Health
 Reliability
 Job satisfaction
Principle of ergonomics:
Principle 1
Work in Neutral Postures
Your posture provides a good starting point for evaluating the tasks that you do. The best
positions in which to work are those that keep the body "in neutral."
Maintain the "S-curve" of the
spine
Your spinal column is shaped
more or less like an "S."
It is important to maintain the
natural S-curve of the back,
whether sitting or standing.
The most important part of this
"S" is in the lower back, which
means that it is good to keep a
slight "sway back,"
When standing, putting one
foot up on a footrest helps to
keep the spinal column in
proper alignment.
Working for long periods with
your back in a “C-curve” can
place strain on your back.
Good lumbar support is often
helpful to maintain the proper
curve in the small of your
back.
The “Inverted V-curve”
creates an even greater strain
on your back. Even without
lifting a load, bending over
like this creates a great deal of
pressure on the spine.
One common improvement is
to use a lifter or tilter. Or
there may be other ways of
making improvements
depending upon the situation.
Keep the neck aligned
The neck bones are part of the
spinal column and thus are
subject to the same
requirements of maintaining
the S-curve. Prolonged twisted
and bent postures of the neck
can be as stressful as its
equivalent for the lower back.
The best way to make changes
is usually to adjust equipment
so that your neck is in its
neutral posture.
Keeps elbows at sides
The neutral posture for your
arms is to keep you elbows at
your sides and your shoulders
relaxed. This is pretty obvious
once you think about it, but we
don’t always do it.
Here’s an example of changing
a workstation to get the arms
in neutral. In the illustration at
the left, the product is too
high, and the employee is
hunching her shoulders and
winging out her elbows.
In the right-hand illustration,
the product has been
reoriented and the shoulders
and elbows drop to their
relaxed position.
Keep Wrists in Neutral
There are several good ways to
think about wrist posture. One
way is to keep the hand in the
same plane as the forearm, as
this person is doing here by
using a wrist rest along with
the computer mouse.
A slightly more accurate
approach is to keep your hands
more or less like they would
be when you hold the steering
wheel of your car at the 10 and
2 o’clock position — slightly
in and slightly forward.
Here’s an example of how this
principle applies to tool
design. Working continuously
with the pliers as shown in the
left-hand picture can create a
lot of stress on the wrist. By
using pliers with an angled
grip, however, the wrist stays
in its neutral posture.
Principle 2
Reduce Excessive Force
Excessive force on your joints can create a potential for fatigue and injury. In practical terms,
the action item is for you to identify specific instances of excessive force and think of ways to
make improvements.
For example, pulling a heavy
cart might create excessive
force for your back. To make
improvements it might help to
make sure the floor is in good
repair, that the wheels on the
cart are sufficiently large, and
that there are good grips on the
cart. Or a power tugger might
be needed.
Or another example of
reducing force is to use a hoist
for lifting heavy objects, like
this vacuum hoist in the
drawing.
Another kind of example is
having handholds on boxes or
carrying totes. Having the
handhold reduces the exertion
your hands need to carry the
same amount of weight.
Point:
There are thousands of other examples and the field of ergonomics
includes much information on conditions that affect force. The basic point
is to recognize activities that require excessive force, then think of any way
you can to reduce that force.
Principle 3
Keep Everything in Easy Reach
The next principle deals with keeping things within easy reach. In many ways, this principle
is redundant with posture, but it helps to evaluate a task from this specific perspective.
Reach Envelope
One concept is to think about
the "reach envelope." This is
the semi-circle that your arms
make as you reach out. Things
that you use frequently should
ideally be within the reach
envelope of your full arm.
Things that you use extremely
frequently should be within the
reach envelope of your
forearms.
Much of the time, problems
with reach are simply matters
of rearranging your work area
and moving things closer to
you. This is not exactly a hard
concept to grasp; what is
difficult is having the presence
of mind to notice and change
the location of things that you
reach for a lot.
Often it is a matter of habit —
you are unaware that you
continually reach for
something that could be easily
moved closer.
Or sometimes, the work
surface is just too big, causing
you to reach across to get
something. One option is just
to get a smaller surface.
Another option is to make a
cutout — this way your
reaches are cut, but you still
have plenty of space for
things.
Or another common problem
is reaching into boxes. A good
way to fix this is to tilt the
box.
Once again, there are
thousands of other examples of
ways to reduce long reaches.
The point is for you to think
about when you make long
reaches, then figure out how to
reduce that reach.
Principle 4
Work at Proper Heights
Working at the right height is also a way to make things easier.
Do most work at elbow height
A good rule of thumb is that
most work should be done at
about elbow height, whether
sitting or standing.
A real common example is
working with a computer
keyboard. But, there are many
other types of tasks where the
rule applies.
Exceptions to the Rule
There are exceptions to this
rule, however. Heavier work is
often best done lower than
elbow height. Precision work
or visually intense work is
often best done at heights
above the elbow.
Sometimes you can adjust
heights by extending the legs
to a work tables or cutting
them down. Or you can either
put a work platform on top of
the table (to raise the work up)
or stand on a platform (to raise
YOU up).
Or to be a little more
complicated, there are ways to
make stands and work tables
instantaneously adjustable
with hand cranks or
pushbutton controls.
Principle 5
Reduce Excessive Motions
The next principle to think about is the number of motions you make throughout a day,
whether with your fingers, your wrists, your arms, or your back.
One of the simplest ways to
reduce manual repetitions is to
use power tools whenever
possible.
Another approach is to change
layouts of equipment to
eliminate motions. In the
example here, the box is
moved closer and tilted, so that
you can slide the products in,
rather than having to pick
them up each time.
Or sometimes there are uneven
surfaces or lips that are in the
way. By changing these, you
can eliminate motions.
As always, there are more
examples, but you should be
getting the idea.
Principle 6
Minimize Fatigue and Static Load
Holding the same position for a period of time is known as static load. It creates fatigue and
discomfort and can interfere with work.
A good example of static load
that everyone has experienced
is writer’s cramp. You do not
need to hold onto a pencil very
hard, just for long periods.
Your muscles tire after a time
and begin to hurt.
In the workplace, having to
hold parts and tools
continually is an example of
static load.
In this case, using a fixture
eliminates the need to hold
onto the part.
Having to hold your arms
overhead for a few minutes is
another classic example of
static load, this time affecting
the shoulder muscles.
Sometimes you can change the
orientation of the work area to
prevent this, or sometimes you
can add extenders to the tools.
Having to stand for a long time
creates a static load on your
legs. Simply having a footrest
can permit you to reposition
your legs and make it easier to
stand.
We’re going come back to this
point later.
Principle 7
Minimize Pressure Points
Another thing to watch out for is excessive pressure points, sometimes called "contact stress."
A good example of this is
squeezing hard onto a tool,
like a pair of pliers. Adding a
cushioned grip and contouring
the handles to fit your hand
makes this problem better.
Leaning your forearms against
the hard edge of a work table
creates a pressure point.
Rounding out the edge and
padding it usually helps.
We’ve all had to sit on chairs
that had cushioning and so
understand almost everything
we need to know about
pressure points. A particularly
vulnerable spot is behind your
knees, which happens if your
chair is too high or when you
dangle your legs. Another
pressure point that can happen
when you sit is between your
thigh and the bottom of a
table.
A slightly more subtle kind of
pressure point occurs when
you stand on a hard surface,
like concrete. Your heels and
feet can begin to hurt and your
whole legs can begin to tire.
The answer is anti-fatigue
matting or sometimes using
special insoles in your shoes.
Like the other basic principles
that we’ve covered so far,
pressure points are things that
you can look for in your work
areas to see if there are ways
to make improvements.
Before work load stress on worker during performance:
hour 15min 30min 45min 60min average hours performance(min)
1 3.1 3.1 3.2 3.7 3.2 1 3.2
2 3.3 3.8 3.32 3.1 3.36 2 3.36
3 4.7 3.9 4.3 3.4 4.04 3 4.04
4 3.16 4.1 3.4 3.18 3.53 4 3.53
5 3.32 3.19 4.06 3.12 3.48 5 3.48
6 4.52 3.98 3.9 3.1 4.01 6 4.01
1 2 3 4 5 6
hours 1 2 3 4 5 6
performance(min) 3.2 3.36 4.04 3.53 3.48 4.01
1
2
3
4
5
6
3.2 3.36
4.04
3.53 3.48
4.01
0
1
2
3
4
5
6
7
AxisTitle
Axis Title
Chart Title
Proposed fuel tank lifter design:
After work load stress on worker during performance:
As Expected:
hours performance(min)
1 3.2
2 3.36
3 3.3
4 3.2
5 3.3
6 3
This graphical evaluation shows that the level of fatigue and the efficiency level of worker
while during the work. Above first graph is between time and performance which shows
that according to the level of performance the efficiency of worker is reduce with respect to
the time. In first graph the variation shows that the reduction in efficiency of worker.
Whereas the second graph haven’t any variation which try to show that after implementing
proposed design at the problematic place. Its helps to:
 Reduce level of fatigue
 Increase productivity
 Reduce muda
 Reduce hazards
 Increase efficiency
0
1
2
3
4
5
6
7
8
9
10
1 2 3 4 5 6
Chart Title
hours performance(min)

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pak suzuki report

  • 1. INTERNSHIP REPORT MUHAMMAD HISHAM NASIR 13IN52 INDUSTRIAL ENGINEERING & MANAGEMENT PROJECT: FUEL TANK LIFTER (ERGONOMIC) @ PRODUCTION DIVISION; VFA (VEHICLE FINAL ASSEMBLY) DEPARTMENT CAR LINE SECTION MEHRAN UNIVERSITY OF ENGINEERING & TECHNOLOGY JAMSHORO
  • 2. TABLE OF CONTENTS COMPANY PROFILE............................................................................ STATICAL PAST DATA OF COMPANY................................................................... INTRODUCTION .................................................................................................. 1. PRODUCTION DIVISION.................................................................................. (A) VFA (VEHICLE FINAL ASSEMBLY) .................................................... Car line ST line PROJECT CHARTER.............................................................................. INTRODUCTION OF ERGONOMIC............................................................................ PRINCIPLE OF ERGONOMIC.......................................................... FUEL TANK LIFTER DESIGN.............................................................................................. BEFORE IMPLEMENTING PERFOMANCE LEVEL AFTER IMPLEMENTED PERFORMANCE LEVEL (AS EXPACTED)
  • 3. COMPANYPROFILE Pak Suzuki Motor Company Limited was formed as a joint venture between Pakistan Automobile Corporation and Suzuki Motor Corporation (SMC) - Japan. The Company was incorporated as a public limited company in August 1983 and started commercial operations in January 1984. The initial shareholding of SMC was 12.5% which was gradually increased to 73.09%. Pak Suzuki is pioneer in Automobile Business having the most modern and the largest manufacturing facilities in Pakistan with an Annual production capacity of 150,000 vehicles. The vehicles produced include cars, small vans, Pickups, Cargo vans and Motorcycle. Pak Suzuki holds more than 50% Market Share. Following the aggressive policy of Indigenization, Suzuki vehicles have a healthy local content up to 72%. This was made possible by strong support of our vendors. Pak Suzuki has the largest Dealers network offering 3S (Sales, Service and Spare Parts) facilities across Pakistan. Caring for the Environment Pak Suzuki was pioneer in introduction of Factory fitted CNG vehicles. Pak Suzuki always endeavours to go aggressively for the sound development of the society by increasing motorization, industrialization and creating job opportunities thus improving the people’s living standards with the combined efforts of all the dealers, vendors and Pak Suzuki employees. Pak Suzuki is also exporting Suzuki Ravi pickup, Liana and components to Bangladesh and Europe thus earning precious foreign exchange for the country.
  • 4. Original equipmentmanufacturingmarket share for car and lightcommercial vehicle withrespect to other automobile sector: Pak Suzuki salesresult: Automobile Motorcycle 2006 114,214 20,315 2007 120,899 30,245 2008 90,421 26,692 2009 51,032 14,530 2010 78,840 19,618 2011 92,529 20,119 2012 96,370 21,312 2013 77,142 22,977 2014 80,384 23,871 2015 134,391 19,610 PAK SUZUKI, 59.60% ATLAS HONDA CAR, 11.40% INDUS MOTORS, 28.80% OTHERS, 0.20% OEM WISE MARKET SHARE FOR CARS & LCV (JAN-DEC 15) 0 50,000 100,000 150,000 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 PAK SUZUKI PRODUCTION RESULT (2006-2015) Automobile Motorcycle
  • 5. Pakistan automobile and motorcycle sales(2005/6-2014/15) passengercars light commercialvehicles trucks andbuses motorcycle 2005-6 155,514 31,922 5,200 516,640 2006-7 165,268 38,944 5,271 467,353 2007-8 147,441 39,971 6,545 662,573 2008-9 74,180 25,130 3,803 507,924 2009-10 112,518 29,136 4,277 737,759 2010-11 114,633 31,863 3,067 829,893 2011-12 134,785 44,354 3,003 829,893 2012-13 105,889 29,421 2,458 820,893 2013-14 104,014 32,874 3,240 772,046 2014-15 127,552 52,401 4,680 766,733 Followingsome past data which show the economy,sales and profit ratio. NET SALES AND PROFET:(REPUEEES IN MILLION) Description 2015 2014 2013 Sales& revenue 84,579 53,665 51,061 Growth % (year on year) 57% 5% 13% Profitbefore tax 8,685 2,623 2,353 Growth % 231% 11% 57% Profitaftertax 5,843 1,922 1,849 Growth % 204% 4% 89% 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 2005-6 2006-7 2007-8 2008-9 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 155,514 165,268 147,441 74,180 112,518 114,633 134,785 105,889 104,014 127,552 31,922 38,944 39,971 25,130 29,136 31,863 44,354 29,421 32,874 52,4015,200 5,271 6,545 3,803 4,277 3,067 3,003 2,458 3,240 4,680 516,640 467,353 662,573 507,924 737,759 829,893 829,893 820,893 772,046 766,733 UNIT' CALENDAR YEAR PAKISTAN AUTOMOBLIE AND MOTORCYCLE SALES passenger cars light commerical vehicles trucks and buses motorcycle
  • 6. INTRODUTION PSMLC has majorfields whichactsas a vital role inrunningthe whole companyinwhichsome are mentionedbelow:  ProductionDivision  InformationTechnologyDivision  SupplyChainDivision  QualityAssurance Division  Sales& MarketingDivision  Finance Division  Human Resources ManagementDivision On the veryfirstday of internshipatPSMCL all the interneeswere allottedspecificdivisionsand around16 interneesincludingme were assignedthe ProductionDivision. PRODUCTION DIVISION: - It is the largest division in PSMCL leading 10 departments under its umbrella under the supervision of SIR MUHAMMAD ALI LODHI (General Manager) which are mentioned below:  Press Shop  Welding Shop  Paint Shop  Vehicle Final Assembly (VFA)  Inventory  Maintenance  Production Planning  Engine Shop  Plastic Shop  Motor Cycle Department (MCD) VEHICLE FINAL ASSEMBLY (VFA):- As the name says itself that it is the department where the whole vehicle is assembled from the body shell to the complete car with its all specifications following the method Assembly Line and ready to drive. Mainly it has two portions: 1. Car Line 2. ST Line
  • 7. Car Line:- It has 51 stations and these stations are divided into 4 portions:  Trim Line (Workstation no. 1–11)  Overhead-1 (Workstation no. 12-24)  Overhead-2 (Workstation no. 25-38)  Car line Final (Workstation no. 39-51) Specific codes are assigned to each model and right now 4 models are being assembled here which are given below: 1. Mehran SB308 2. Cultus SF410 3. Wagon R A1J310 4. Swift RS413 Every workstation has its specific task to perform in which the labors fit the parts which are discussed below: TRIM LINE: Workstation no.1: ABS-ON SIS entry and tail door balancer Workstation no.2: RHS, front and rear door weather strip Workstation no.3: Floor wiring Workstation no.4: Grommet Workstation no.5: Wiper motor Workstation no.6: Wiper motor (sub assembly) Workstation no.7: Master cylinder Workstation no.8: Door striker Workstation no.9: Regulator machine Workstation no.10: Door lock Workstation no.11: Inspection and repairing OVERHEAD 1 :
  • 8. Workstation no.12: Sun visor and door mirror Workstation no.13: A/C pipe and CNG Workstation no.14: Door glass Workstation no.15: Door glass (sub assembly) Workstation no.16: Parcel tray Workstation no.17: Front bumper Workstation no.18: Inspection and repairing Workstation no.19: Lifting station Workstation no.20: Fuel lining Workstation no.21: Rear suspension Workstation no.22: Inspection and repairing Workstation no.23: Steering gear case sub-assembly and fitting Workstation no.24: Engine mounting OVERHEAD 2: Workstation no. 25: Front disc Workstation no. 26: Gear lever and front bumper Workstation no. 27: Balance rod Workstation no. 28: Underbody inspection (QA) Workstation no. 29: Torque process Workstation no. 30: Wheel fitting Workstation no. 31: Steering column Workstation no. 32: Brake bleeding process Workstation no. 33: Brake bleeding process Workstation no. 34: CNG cylinder pipe fitting Workstation no. 35: Parking brake Workstation no. 36: Inspection Workstation no. 37: Carpet fitting
  • 9. CAR LINE FINAL: Workstation no. 38: Battery Workstation no. 39: CONSOL Workstation no. 40: Glazing Workstation no. 41: Inspection and repairing Workstation no. 42: Seat belt Workstation no. 43: Show grill Workstation no. 44: Back seat Workstation no. 45: Front seat Workstation no. 46: Door trim panel Workstation no. 47: Door assembly Workstation no. 48: Wheel nut torque/Splash guard Workstation no. 49: Back seat carpet, trim opening Workstation no. 50: LLC/fuel filling Workstation no. 51: Vehicle off loading ST LINE: It has 22 stations in which Bolan and Ravi are assembled. These 22 stations are divided into 3 portions:  Trim Line (Workstation no. 1-8)  Overhead (Workstation no. 9-16)  ST Final Line (Workstation no. 17-22) Every workstation has its specific task to perform in which the labors fit the parts at particular stations which are discussed below: Workstation no. 0: Viper lining, roof wiring, dust seal, weather strip, viper motor, valve nozzles Workstation no. 1: Tail door assembly/Back light filling
  • 10. Workstation no. 2: Door glass regulator, glass sheet, glass fitting, back bumper, back lock, stickers Workstation no. 3: Brake pedal sub assembly and fitting, roof lining fitting Workstation no. 4: Dashboard, front light, ash tray, head lamp, front door sub assembly Workstation No 5: Instrument panel, gear lever sub assembly and fitting Workstation no. 6: Door glass assembly, steering column (sub assembly and fitting) Workstation no. 7: Seats, battery and battery box Workstation no. 8: Rear bumper and vehicle transfer from Trim to OHC Workstation no. 9: Fuel tank, front bumper steering box Workstation no. 10: Front suspension sub assembly Workstation no. 11: Rear axle sub assembly and fitting Workstation no. 12: Front assembly biasis fitment Workstation no. 13: Engine mounting Workstation no. 14: Workstation no. 15: Tyre fitting/Adjustment Workstation no. 16: Pokayoke & PQCI Workstation no. 17: Steering, headlight, show grill, air filter, air cleaner, canister bottle Workstation no. 18: Petrol filling (7 Littre), seat bracket, buckle, front mirror, jack, heat plate, air cleaner bottle Workstation no. 19: Center door, brake oil Workstation no. 20: Panel Workstation no. 21: Panel assembly, radiator coolant Workstation no. 22: Repair and inspection
  • 11. PAK SUZUKI MOTOR COMPANY LIMITED ERGONOMIC (HUMAN FACTOR ENGINEEING) PROJECT CHARTER OVERVIEW 1. Project Background and Description The project is on FUEL TANK LIFTER which the core process of human factor engineering(ERGONOMICS) which mean to improve the working posture of the worker during performing the task according to the principle of ergonomics.Human factor engineering helpout to reduce the fatigue causes behind work in abnormal working posture. Abnormal working posture reduce the working efficiency of the worker with to time. 2. Project Scope Scope of the fuel tank lifter is to provide the easiest working environment to the work. Its helps to increase the working efficiency of worker, improve the working quality, increase the productivity. Which help out to the company to achieve there specify goal which was settled in before, and as help to compete in complicated market. 3. Project Goal Main requirements of this project are:  Reduced non-value added activities  Less human fatigue  Near zero amount of breakdowns  Improve working efficiency  Increase productivity 4. Implementation Plan Implemented plan is to fabrication of fuel tank lifter, that provide the helpful environment to worker to work without any fatigue and get higher no: of units(product) which fulfil the demand of market. Assumption This project is following a human factor approach and it is assumed that the key stake holders and administration will totally coordinate in order to implement proposed solutions to achieve project goal.
  • 12. APPROVAL AND AUTHORITY TO PROCEED We approve the project as described above, and authorize the team to proceed. Name Title Date Approved By Date Approved By Date
  • 13. Introduction:- ERGONOMICS (human factor engineering) What is ERGONOMIC? Ergonomics is Greek word which mean law of working. Today, however, the word is used to describe the science of "designing the job to fit the worker, not forcing the worker to fit the job." Ergonomics covers all aspects of a job, from the physical stresses it places on joints, muscles, nerves, tendons, bones and the like, to environmental factors which can effect hearing, vision, and general comfort and health. Physical stressors include repetitive motions such as those caused by typing or continual use of a manual screwdriver. Other physical stressors could be tasks involving vibration such as using a jackhammer, or tasks which involve using excessive force, such as lifting a heavy box of books. Working in an awkward position, such as holding a telephone to your ear with your shoulder, can also cause problems. Repetitive motions, vibration, excessive force, and awkward positions are frequently linked to ergonomic disorders; however, the majority of "Cumulative Trauma Disorders" (CTDs) or "Repetitive Strain Injuries" (RSIs), are caused by repetitive motions that would not result in undue stress or harm if only performed once. Carpal tunnel syndrome, Tendonitis, Tenosynovitis, DeQuarvain's Syndrome, Thoracic Outlet Syndrome, many back injuries, and several other conditions may result from repetitive motions. Aim of ergonomic: o Ensures that human needs for safe and efficient working are met in the design of work system o To design  Appliances  Technical Systems  Tasks  In such a way to improve o Human Safety o Health o Comfort and o Performance Benefits of ergonomics:  Productivity  Product quality  Safety  Health  Reliability  Job satisfaction
  • 14. Principle of ergonomics: Principle 1 Work in Neutral Postures Your posture provides a good starting point for evaluating the tasks that you do. The best positions in which to work are those that keep the body "in neutral." Maintain the "S-curve" of the spine Your spinal column is shaped more or less like an "S." It is important to maintain the natural S-curve of the back, whether sitting or standing. The most important part of this "S" is in the lower back, which means that it is good to keep a slight "sway back," When standing, putting one foot up on a footrest helps to keep the spinal column in proper alignment. Working for long periods with your back in a “C-curve” can place strain on your back. Good lumbar support is often helpful to maintain the proper curve in the small of your back.
  • 15. The “Inverted V-curve” creates an even greater strain on your back. Even without lifting a load, bending over like this creates a great deal of pressure on the spine. One common improvement is to use a lifter or tilter. Or there may be other ways of making improvements depending upon the situation. Keep the neck aligned The neck bones are part of the spinal column and thus are subject to the same requirements of maintaining the S-curve. Prolonged twisted and bent postures of the neck can be as stressful as its equivalent for the lower back. The best way to make changes is usually to adjust equipment so that your neck is in its neutral posture. Keeps elbows at sides The neutral posture for your arms is to keep you elbows at your sides and your shoulders relaxed. This is pretty obvious once you think about it, but we don’t always do it.
  • 16. Here’s an example of changing a workstation to get the arms in neutral. In the illustration at the left, the product is too high, and the employee is hunching her shoulders and winging out her elbows. In the right-hand illustration, the product has been reoriented and the shoulders and elbows drop to their relaxed position. Keep Wrists in Neutral There are several good ways to think about wrist posture. One way is to keep the hand in the same plane as the forearm, as this person is doing here by using a wrist rest along with the computer mouse. A slightly more accurate approach is to keep your hands more or less like they would be when you hold the steering wheel of your car at the 10 and 2 o’clock position — slightly in and slightly forward. Here’s an example of how this principle applies to tool design. Working continuously with the pliers as shown in the left-hand picture can create a lot of stress on the wrist. By using pliers with an angled grip, however, the wrist stays in its neutral posture.
  • 17. Principle 2 Reduce Excessive Force Excessive force on your joints can create a potential for fatigue and injury. In practical terms, the action item is for you to identify specific instances of excessive force and think of ways to make improvements. For example, pulling a heavy cart might create excessive force for your back. To make improvements it might help to make sure the floor is in good repair, that the wheels on the cart are sufficiently large, and that there are good grips on the cart. Or a power tugger might be needed. Or another example of reducing force is to use a hoist for lifting heavy objects, like this vacuum hoist in the drawing. Another kind of example is having handholds on boxes or carrying totes. Having the handhold reduces the exertion your hands need to carry the same amount of weight. Point: There are thousands of other examples and the field of ergonomics includes much information on conditions that affect force. The basic point is to recognize activities that require excessive force, then think of any way you can to reduce that force.
  • 18. Principle 3 Keep Everything in Easy Reach The next principle deals with keeping things within easy reach. In many ways, this principle is redundant with posture, but it helps to evaluate a task from this specific perspective. Reach Envelope One concept is to think about the "reach envelope." This is the semi-circle that your arms make as you reach out. Things that you use frequently should ideally be within the reach envelope of your full arm. Things that you use extremely frequently should be within the reach envelope of your forearms. Much of the time, problems with reach are simply matters of rearranging your work area and moving things closer to you. This is not exactly a hard concept to grasp; what is difficult is having the presence of mind to notice and change the location of things that you reach for a lot. Often it is a matter of habit — you are unaware that you continually reach for something that could be easily moved closer.
  • 19. Or sometimes, the work surface is just too big, causing you to reach across to get something. One option is just to get a smaller surface. Another option is to make a cutout — this way your reaches are cut, but you still have plenty of space for things. Or another common problem is reaching into boxes. A good way to fix this is to tilt the box. Once again, there are thousands of other examples of ways to reduce long reaches. The point is for you to think about when you make long reaches, then figure out how to reduce that reach. Principle 4 Work at Proper Heights Working at the right height is also a way to make things easier. Do most work at elbow height A good rule of thumb is that most work should be done at about elbow height, whether sitting or standing. A real common example is working with a computer keyboard. But, there are many other types of tasks where the rule applies.
  • 20. Exceptions to the Rule There are exceptions to this rule, however. Heavier work is often best done lower than elbow height. Precision work or visually intense work is often best done at heights above the elbow. Sometimes you can adjust heights by extending the legs to a work tables or cutting them down. Or you can either put a work platform on top of the table (to raise the work up) or stand on a platform (to raise YOU up). Or to be a little more complicated, there are ways to make stands and work tables instantaneously adjustable with hand cranks or pushbutton controls. Principle 5 Reduce Excessive Motions The next principle to think about is the number of motions you make throughout a day, whether with your fingers, your wrists, your arms, or your back. One of the simplest ways to reduce manual repetitions is to use power tools whenever possible. Another approach is to change layouts of equipment to eliminate motions. In the example here, the box is moved closer and tilted, so that you can slide the products in, rather than having to pick them up each time.
  • 21. Or sometimes there are uneven surfaces or lips that are in the way. By changing these, you can eliminate motions. As always, there are more examples, but you should be getting the idea. Principle 6 Minimize Fatigue and Static Load Holding the same position for a period of time is known as static load. It creates fatigue and discomfort and can interfere with work. A good example of static load that everyone has experienced is writer’s cramp. You do not need to hold onto a pencil very hard, just for long periods. Your muscles tire after a time and begin to hurt. In the workplace, having to hold parts and tools continually is an example of static load. In this case, using a fixture eliminates the need to hold onto the part. Having to hold your arms overhead for a few minutes is another classic example of static load, this time affecting the shoulder muscles. Sometimes you can change the orientation of the work area to prevent this, or sometimes you can add extenders to the tools.
  • 22. Having to stand for a long time creates a static load on your legs. Simply having a footrest can permit you to reposition your legs and make it easier to stand. We’re going come back to this point later. Principle 7 Minimize Pressure Points Another thing to watch out for is excessive pressure points, sometimes called "contact stress." A good example of this is squeezing hard onto a tool, like a pair of pliers. Adding a cushioned grip and contouring the handles to fit your hand makes this problem better. Leaning your forearms against the hard edge of a work table creates a pressure point. Rounding out the edge and padding it usually helps. We’ve all had to sit on chairs that had cushioning and so understand almost everything we need to know about pressure points. A particularly vulnerable spot is behind your knees, which happens if your chair is too high or when you dangle your legs. Another pressure point that can happen when you sit is between your thigh and the bottom of a table.
  • 23. A slightly more subtle kind of pressure point occurs when you stand on a hard surface, like concrete. Your heels and feet can begin to hurt and your whole legs can begin to tire. The answer is anti-fatigue matting or sometimes using special insoles in your shoes. Like the other basic principles that we’ve covered so far, pressure points are things that you can look for in your work areas to see if there are ways to make improvements. Before work load stress on worker during performance: hour 15min 30min 45min 60min average hours performance(min) 1 3.1 3.1 3.2 3.7 3.2 1 3.2 2 3.3 3.8 3.32 3.1 3.36 2 3.36 3 4.7 3.9 4.3 3.4 4.04 3 4.04 4 3.16 4.1 3.4 3.18 3.53 4 3.53 5 3.32 3.19 4.06 3.12 3.48 5 3.48 6 4.52 3.98 3.9 3.1 4.01 6 4.01 1 2 3 4 5 6 hours 1 2 3 4 5 6 performance(min) 3.2 3.36 4.04 3.53 3.48 4.01 1 2 3 4 5 6 3.2 3.36 4.04 3.53 3.48 4.01 0 1 2 3 4 5 6 7 AxisTitle Axis Title Chart Title
  • 24. Proposed fuel tank lifter design:
  • 25.
  • 26. After work load stress on worker during performance: As Expected: hours performance(min) 1 3.2 2 3.36 3 3.3 4 3.2 5 3.3 6 3 This graphical evaluation shows that the level of fatigue and the efficiency level of worker while during the work. Above first graph is between time and performance which shows that according to the level of performance the efficiency of worker is reduce with respect to the time. In first graph the variation shows that the reduction in efficiency of worker. Whereas the second graph haven’t any variation which try to show that after implementing proposed design at the problematic place. Its helps to:  Reduce level of fatigue  Increase productivity  Reduce muda  Reduce hazards  Increase efficiency 0 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 Chart Title hours performance(min)