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International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 19
Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited.
ABSTRACT
The expansion of technological applications such as computers and mobile phones in the
past three decades has impacted our life from different perspectives. Language teaching
is no exception and like other fields of study, language teaching has also influenced by
new language teaching sources and software. More recently, there has been a passion-
ate debate about the usefulness of the smart-phones for educational purposes and their
possible uses in English language instruction; therefore, the present study investigated
the impacts of interactivity perceptions on EFL learners’ achievements in Online Mobile
Language Learning (OMLL) course. To conduct the present study, 68 Iranian intermedi-
ate EFL learners were chosen among which 43 participated in Online Mobile Language
Learning (OMLL) course and 25 others participated in conventional language classrooms.
The results of the study demonstrated that OMLL has significant effects on learners’
achievements; however, there are some challenges in conducting online mobile language
learning (OMLL) courses in Iranian EFL context.
The Impacts of Distance
Interactivity on Learners’
Achievements in Online
Mobile Language Learning:
Social Software and Participatory Learning
Morteza Mellati, Department of English, Islamic Azad University-Qom Branch,
Qom, Iran
Marzieh Khademi, Department of English, Baqer-al-Oloum University, Qom,
Iran
Keywords:	 Distance Learning, E-Learning, Long-Life Learning, Mobile Learning, Social
Networks, Technology-Based Instruction, Virtual Learning
DOI: 10.4018/ijwltt.2015070102
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20 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015
INTRODUCTION
Information and Communication Tech-
nology (ICT) has great impacts on
human life from various perspectives.
People communicate with each other
via new technological devices such as
mobile phones, social networking, tex-
ting via the internet, as well as visiting
various webs without limits. Educa-
tion world is no exception. The use of
ICT in language teaching and learning
might have a positive effect on learners’
academic achievements (Hartoyo, 2009;
Mellati & Khademi, 2014). Employing
technological devices in language learn-
ing improves the quality of education.
Social network is a new and updated
trend in the technology world that has
been referred to networked tools that
allow learners to communicate, interact
and share their ideas and interests with
each other (Aderson, 2010). Social net-
works such as WhatsApp have opened
up new interaction opportunities among
teachers and learners. The use of social
networks is becoming popular in every-
day communication. It is even used for
collaborative learning tasks, especially
in language learning.
Contemporary educational policy,
curriculum designing, and instructional
pedagogy have been profoundly affected
by impressive new global information
and communication technologies (Celce-
Murcia, Brinton, & Snow, 2014). New
modern language competencies include
the ability to collaborate with others on
processes of problem-solving, textual
co-construction, negotiation, and co-
operative production and presentation
even when working in different loca-
tions and connecting only by these new
technologies. Like other fields of study,
language teaching have also influenced
by new language teaching sources and
software. (Chipunza, 2013). They stated
that wireless technologies such as laptop
computers, mobile phones, especially
smart-phones, create a revolution in
education that transform the traditional
classroom-based learning into lifelong
learning. Increasing access to internet
resources, language learners have an
affluence of authentic oral, written,
linguistic corpora and concordant pro-
grams that help them solve their language
problems. Guy (2010) declared that the
field of mobile learning is relentlessly
advancing and there are some research
studies that explore the advances of
mobile technologies in learning environ-
ments unfold on a regular basis and there
have been several attempts to classify
the definitions of mobile learning used
in the literature into a comprehensive
framework, e.g.Traxler (2010) identified
that three categories of mobile learning
have been used in past literature.The first
category was those early approaches to
define mobile learning tended to focus
on the nature of mobile devices, refer-
ring particularly to handheld or palmtop
electronic devices. The next category
exhibited a greater focus on mobility,
but was largely still directed towards
the mobility of the technology. The last
category emphasized the mobility of
the learners and the learning process.
Farley, Murphy, and Rees (2013) stated
that those definitions that incorporate
a description of the technology are in
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International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 21
danger of becoming obsolete as mobile
technologies, mobile applications, and
the capabilities of these technologies are
changing in a rapid velocity.
Although previous research studies
pointed out several challenges in adopt-
ing E-learning environments in language
education and in the EFL contexts, it
has also identified numerous advantages
of such technology-based instructions.
Kukulska-Hulme and Shield (2008)
demonstrated that Mobile learning (M-
learning) or Mobile Assisted Language
Learning (MALL) refers to any form of
learning that happens when the learner
is not at a fixed, predetermined loca-
tion. In these kinds of distance learning,
learners take advantage of the learning
opportunities offered by mobile tech-
nologies and are acknowledged as an
interactive type of technology-based in-
struction. The magnificence of this kind
of learning is that learners are actively
involved in learning activities and tasks
by interaction and collaboration using
a smart-mobile phone. In Kukulska-
Hulme’s (2006) words, Mobile Assisted
Language Learning (MALL) illustrated
an approach to language learning that
is enhanced through utilizing a mobile
device. MALL is a subcategory of
both Mobile learning (M-learning) and
Computer-Assisted Language Learning
(CALL). In MALL settings, learners are
able to access language learning materi-
als, and communicate with their teachers
and peers at anytime and anywhere. Hsu,
Wang, and Comac (2008) expressed that
the emergence of the third generation
(3G) of mobile services was a revolu-
tion in language learning and provided
the potential of becoming widely used
effective learning tools. Klopfer, Squire,
and Jenkins (2002) declared five features
of mobile technology that can increase
educational benefits. These five features
that are among the most important ones
are as follows: Portability, social interac-
tivity, context sensitivity, connectivity,
and individuality. Wong (2012) claimed
thatthemostsignificantfeatureofMALL
is that it is instructive and stated that in
a mobile learning context, learners can
take part in the interactive creation or
analysis of internet video clips, or they
can read or respond to blogs with English
language users worldwide who share
their interests and knowledge.
There have been many research stud-
ies that were conducted on the applica-
tions of mobile phones and the potential
of mobile devices for language learning
environments in language learning and
teaching in different contexts (Stock-
well,2007);however,therehavebeende-
batable claims about the effectiveness of
smart-phones for educational purposes
and their possible uses in English lan-
guage instruction (Zurita & Nussbaum,
2007; Yang et al., 2013). Iran is one of
the world’s developing countries with a
vast population. Whereas the developed
countries like USA, Japan, andAustralia
are now using a variety of technologies
to provide learning inputs and to train
the teachers, E-learning and M-learning
are truly absent in Iran language learning
contexts and only very few universities
support E-learning. The massive cost
of electronic devices, lack of ubiqui-
tous availability of internet in Iranian
contexts, and especially lack of skilled
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22 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015
teachers, distance learning or E-learning
environments cannot be established in
Iran generally.Against all these difficul-
ties, the expansion of mobile service
leads to the rapid growth of mobile users
in this decade. Within a very short time,
the number of mobile users expanded to
a large extent. The country is connected
to information and communication at a
large extent with the increasing expan-
sion of mobile use. Moreover, the learn-
ers are frequent users of mobile phones
and familiar with the mobile devices;
this is true for the learners of both urban
and rural places. Accordingly, it will be
plausible to use mobile phone as a tool
for learning, especially for language
learning. Language learners use the
mobile phone in their daily life – both
as learners and as ordinary citizens.
They use their phones usually for com-
municating with the parents, friends and
teachers and recreational purposes rather
than learning English. They also send
SMS, take photos, enjoy music, play
games and can browse the Internet. This
Internet connection with a mobile phone
offers fantastic opportunities to use this
device as a tool to learn foreign language
more effectively. Powerful features
and functions of mobile devices offer
smart-phone users such as teachers and
instructional designers great potential
and feasibility for educational use, es-
pecially in the M-learning that will give
people from diverse fields a new way to
learn; therefore, the main purpose of this
study is to provide a better understanding
of the characteristics of mobile learning
in the context of distance education and
persuade instructional designers and in-
dividual learners continue to incorporate
mobile technologies into their teaching
and learning efficiently and pursue their
educational purposes in the pedagogical
framework of M-learning.
REVIEW OF LITERATURE
Mobile Learning or Mobile
Assisted Language
Learning (MALL)
With the blooming of the digital age in
1990s, teachers were among the first
that found creative and innovative ways
to teach through integrating digital
technologies such as Internet and other
similar digital technologies like E-mail,
Web quest, instant messaging, and
Web-based groups in their classrooms
(Bachmair, Pachler, and Cook, 2009).
The advances in technology and wireless
networking expanded the opportunities
of utilizing mobile phones in educa-
tional environments. Mobile phones
and similar technologies suggest com-
municative language practice, access to
authentic content, and task completion
(Chinney, 2006). A review of the litera-
ture has revealed that many researchers
have highlighted the advantages of
technology-based learning, especially
mobile learning that is also called M-
learning in the field of English language
teaching. In fact, M-learning deals with
concepts such as spontaneous, informal,
pervasive, private, context-aware, and
portable learning environments (Traxler,
2010). Bachmair et al. (2009) defined
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International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 23
M-learning as the process of coming
to know and the ability to operate suc-
cessfully in modern and ever changing
learning contexts and to know how to
utilize modern technological devices.
These devices have generated a branch of
studies that relates to language learning
and mobile technologies that are called
Mobile Assisted Language Learning
(MALL).
MALL allows learners to access
learning materials and information
from anywhere and at anytime. Due to
the wireless technology, smart-phones
can be used both for formal and infor-
mal language settings where learners
can access additional and personalized
learning materials from the Internet.
Indeed, learners do not have to wait for
a certain time to learn or go to a certain
place to learn what is prescribed to them
(Ally, 2009). Smart-phones are excellent
tools to assist learners to learn English
vocabulary more effectively (Gao, Luo,
& Zhang, 2012; Lu, 2008; Looi et al.,
2011). Smart-phones are effective, espe-
cially for synchronous and asynchronous
learning environments and for promoting
learners’ listening and speaking skills
(Kukulska-Hulme & Shield, 2008; Chin-
nery, 2006). They asserted that most
mobile devices support collaborative
speaking and listening activities success-
fully. Similarly, Chang (2010) declared
that technologies and mobile devices
facilitate the development of collabora-
tive learning environments. Shen et al.
(2009) maintained that the opportuni-
ties that these devices offer to learners
engaged them enthusiastically in the
English language process. They added
that social networking services such as
mobile devices are high-quality means
of enhancing learners’ communicative
competence.
Mobile phones are widely used
among young people for two important
reasons: first, they are much cheaper and
more available than other devices such
as laptops and palmtops; second, they
not only support the transmission and
delivery of multimedia materials, but
also support discussion and discourse,
real-time communication, synchronous
and asynchronous environments, audio
capability, text and multimedia inputs;
therefore, stakeholders and curriculum
designers seek to use them in educa-
tional environments (Kress & Pachler,
2007; Kukulska-Hulme & Shield, 2008;
Traxler, 2010). These kinds of tools can
be best put into practice in language
teaching and learning contexts. For
example, mobile phones can be used
to send educational materials and con-
tents to learners via Internet or in the
simplest one in Short Massage Services
(SMS) (Kaplan & Haenlein, 2010; Lu,
2008; Looi et al., 2011). In contrast,
some researchers contended that in an
effective language setting, the emphasis
should be on language learners, because
employing such a novel and unproven
technology in learning environments is a
real waste of time and money than save
them (Colpaert, 2004; Beatty, 2003).
Social Learning and
Social Networks
Another significant feature of modern
technologies is their evolutionary role
in social networking. Social networking
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24 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015
sites like Facebook, twitter, and mobile
social networks such as WhatsApp,
Viber, and Line attract and support
networks of people and facilitate con-
nections between them. Gee (2004)
called these social network contexts as
affinity spaces, where learners acquire
both social and communicative skills.
While developing a range of digital lit-
eracy in these spaces, the youth involve
in informal learning activities, creative
and expressive forms of behavior, and
seek new identities.
Effective use of social networking
and media technologies provide extraor-
dinary opportunities for course designers
and instructors to interject emotions in
the online learning environments, thus
providing learning opportunities for
learners to make emotional connections
with classmates just as they do in the
real time out of the classrooms (Richard
& Haya, 2009). Obviously, the key to a
successful online learning course is to
help learners find innovative ways to
establish strong relationships with their
peers and teachers, although simultane-
ously meeting their technology-based
learning styles (Kirschner & Karpinski,
2010). These social media tools create
a constructivist learning environment
which allows learners to construct in-
terpretations of their data and utilize
their individual life experience while
working as a part of a collaborative team
(McLoughlin & Lee, 2007). Learners
can use social networking to create their
own learning and social communities
and their new identities (Richard &
Haya, 2009). These online, social, and
self-directed learning settings provide
resources that enhance learners’ en-
gagement in the course. There are many
social media tools that can be integrated
into the curriculum to support learning
and provide innovative and effective
directions for content delivery in both
synchronous and asynchronous language
learning environments (Klamma et al.,
2007). At the core of this new wave of
social media tools in the present study
is WhatsApp mobile software.
The review of the literature con-
cerned with mobile learning has shown
that little has been written on the pos-
sibility of employing smart-phones to
enhance EFL learners’ idioms and col-
locations. The current study reported
the findings of a study conducted on 43
learners enrolled in the Online Mobile
Language Learning (OMLL) course
compared with 25 others who par-
ticipated in the conventional language
classrooms in some language institutes
in Iran; therefore, the present study in-
vestigated the impacts of OMLL course
on learners’ achievements. Along with
the discussion of the potential benefits,
the study also discussed the challenges
of utilizing WhatsApp in EFL learning
contexts. Considering the above men-
tioned statements, the following research
question had raised in the current study.
RQ: Does participating in OMLLcourse
have any effect on the retention of
idioms and collocations of Iranian
Intermediate EFL learners?
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International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 25
METHODOLOGY
Participants
Sixty eight female learners from Iranian
intermediate EFLcontexts were selected
as the participants of the present study.
They enrolled in a conversation course
(Top Notch 3). All of the participants
accepted to participate in the study vol-
untarily. They all were informed about
the nature of the study from the begin-
ning and that they were ensured that their
identity to the survey would be held in
strict confidence and also were allowed
to withdraw their contributions at any
time without penalty.All the participants
(N= 68), aged 18 to 35, attended four
separated classes taught by four teach-
ers. Two classes (N= 25) were chosen
as the control groups and the two others
(N= 43) as the experimental groups. The
results of TOEFL test at the onset of the
study demonstrated that participants
in all experimental and control groups
were similar in language proficiency. In
control groups, teachers taught idioms
and collocations similar to most conven-
tional language classrooms. Learners in
experimental groups had participated in
OMLL course.
Description of the Course
The Online Mobile Language Learn-
ing (OMLL) course was designed for
intermediate educators who wish to de-
velop their language proficiency through
computer-mediated communication.The
OMLL course ran using the WhatsApp
mobile application. There were 43 learn-
ers in this course. All were based in Iran
with 20 based in Qom province and 23
in Shiraz. Nine members of the course
had access to the Internet only at their
homes while the others had access both
at home and at work. The OMLL course
lasted one month and the learners were
taught via theWhatsApp mobile applica-
tion. The course was divided into two
main stages: Stage 1: Familiarization
with the course and its instruction, Stage
2: Using WhatsApp mobile application
for Learning language in an ICT learn-
ing context. In these two groups: one
from Qom and one from Shiraz, learners
received one track of VOA English in a
minute along with two collocations in an
online session. Every track of English
in a minute introduced one idiom in
a minute. Learners could ask to com-
municate through WhatsApp to work
out on specific questions about online
course design as well as its contents.
Unstructured collaborative learning
began with learners sharing any diffi-
culties that they were having in getting
online and continued through all the
stages of the course. The course chair,
Marzieh Khademi, described one of her
objectives of the course as creating a
learning community. In such a learning
community, learners are liable to learn
as much from one another as from course
materials or from the interjections of a
tutor. The main aim of the OMLL course
specified in the course guide was that
learners should, by the end of the course,
use and reproduce sentences with the
idioms and the collocations that learned
in the online training course.
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26 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015
Instrumentations
To determine the effects of OMLL on
learners’ language proficiency, the fol-
lowing instruments were employed in
the present study.
Whatsapp Application
WhatsApp instant messaging is a cross-
platform smart-phone messenger that
helps users network socially in real
time. WhatsApp provides online users
the ability to send and receive a variety
of media such as images, videos and
audio media messages (Albergotti,
MacMillan & Rusli, Evelyn, 2014).
WhatsApp instant messaging handles
ten billion messages per day (Olanof,
2012). It has over 450 million monthly
active users. Additionally, 700 million
photos are shared daily, and 10 billion
messages are also shared daily (Parmy,
2013). The WhatsApp platform has the
following collaborative features:
•	 Provides online learners with the
ability to exchange text messages,
images, videos, and voice notes to
their social network or group and
contacts;
•	 Provides learners or teachers with the
ability to create a group that supports
the social interactions. Members can
engage in discussion forums;
•	 WhatsApp Messenger provides the
ability for learners to send messages
without limits;
•	 Learners using WhatsApp through a
variety of mobile devices, such as
smart-phones, tablets, and so on can
message one another through texts,
images, videos, and so on (Sushma,
2012).
Researchers-Made Idioms
and Collocations Test
A test was developed from Collocations
in Use (McCarthy & O’Dell, 2002) text
book and English in a Minute videos
(from VOA learning English series) by
the researchers to determine the learners’
idiom and collocation competence at the
outset and after treatment of this pretest-
posttest study. This researchers-made
course-based test contained 30 items;
thirty multiple choice questions similar
to the content of the text book and the
learning English program (10 idioms and
20 collocations). This test was reviewed
by three experts in the field and then
was piloted with 20 learners of similar
test-takers. Cronbach’s Alpha formula
for multiple choice items was employed;
the results showed a reliability index of
.824 (r= .824).
Procedures
To check learners’competency in idiom
and collocation at the outset of the study,
the researchers administered a research-
ers-made test as pretest. The treatment
lasted one month, three sessions per
weekforconventionalcontrolgroupsand
everyday online sessions (OMLL) for ex-
perimental groups. In the control group,
like an ordinary conversation classroom,
learners had a topic to speak about as
well as two idioms and four collocations.
Both control groups and experimental
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International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 27
groups received thirty idioms and sixty
collocations during the courses. The
experimental groups had the basic re-
quirements of participating in an OMLL
course, such as smart phones, WhatsApp
application, and internet access. Before
initiating the course, teachers delivered
learners the required rules about how to
work with WhatsApp application and
how to assess each other, and provided
feedback through clear examples. They
were allowed to check online sources
such as online dictionaries and online
grammar sources to find examples of
those idioms and collocations’usage. In
the experimental group, the participants
shared their ideas and sentences via
WhatsApp software in a synchronous
learning environment. With practice,
learners assessed each other consistently
and fairly. They discussed about choos-
ing the right word, or sentence structure
in the OMLL course. The same idioms
and collocations were presented to both
experimental and control groups; that
is, the content of all four groups were
the same. After the treatment, as the last
phase of the study, the same researchers-
made test was administered as posttest
to determine the effect of this study’s
special treatment.
RESULTS AND
DISCUSSIONS
To determine the impacts of OMLL
course on learners’ achievement, the
researchers conducted this quasi-ex-
perimental research and the results of
quantitative results are represented as
shown in Table 1.
The results of table 1 represent that
there was an enhancement in learners’
scores during conventional language
classrooms. The mean and standard
deviation of pretest (M= 11.60, SD=
2.0817) are different from posttest (M=
11.80, SD= 1.9311) that confirm the
above mentioned claim. These values
show minor differences between tests’
scores in two administrations. To ensure
whether these values were statisti-
cally true between the two groups, a
paired-sample t-test was employed,
(see Table 2).
A paired-samples t-test was con-
ducted to evaluate the impacts of the
intervention on learners’ scores on the
participation in OMLL course. There
was a statistically significant increase
in test scores from Time 1 (M= 11.60,
SD= 2.0817) to Time 2 {M= 11.80,
SD= 1.9311, t (24) = -2.619, p <.015
Table 1. Descriptive statistics of conventional groups
Paired Samples Statistics
Mean N Std. Deviation Std. Error Mean
Pair 1
Pretest 11.60 25 2.0817 .4163
Posttest 11.80 25 1.9311 .3862
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28 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015
(two-tailed) for control or conventional
groups. The mean increase in test scores
was 0.20 with a 95% confidence interval,
ranging from -.3576 to -.0424. The eta
squared statistic (0.22) indicated a large
effect size.
The results of Table 3 compared the
scores of the experimental groups in
pretest and posttest and represented that
there was a significant increase in learn-
ers’ scores after participating in OMLL
course. The mean and standard deviation
of pretest (M= 11.42, SD= 2.542) are
different from posttest (M= 14.49, SD=
2.114) that confirm the above mentioned
claim. These values show a significant
difference between tests’ scores in two
administrations.To ensure whether these
values were statistically true between
the two groups, a paired-sample t-test
was employed, (see Table 4).
A paired-samples t-test was con-
ducted to evaluate the impacts of the
intervention on learners’ scores on the
participation in OMLL course. There
was a statistically significant increase
Table 2. Results of paired-sample t-Test for conventional group
Paired Differences
t df
Sig.
(2-Tailed)Mean
Std.
Deviation
Std. Error
Mean
95% Confidence Interval
of the Difference
Lower Upper
Pair 1
Pretest -
Posttest
-.2000 .3819 .0764 -.3576 -.0424 -2.619 24 .015*
Note: * is significant at the 0.05
Table 3. Descriptive statistics of OMLL course
Paired Samples Statistics
Mean N Std. Deviation Std. Error Mean
Pair 1
Pretest 11.42 43 2.542 .388
Posttest 14.49 43 2.114 .322
Table 4. Results of paired-sample t-Test for OMLL course
Paired Differences
t df
Sig.
(2-Tailed)Mean
Std.
Deviation
Std. Error
Mean
95% Confidence
Interval of the
Difference
Lower Upper
Pair 1
Pretest -
Posttest
-3.070 1.553 .237 -3.548 -2.592 -12.962 42 .000*
Note: * is significant at the 0.05
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International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 29
in test scores of those learners that had
participated in OMLL from Time 1 (M=
11.42, SD= 2.542) to Time 2 {M= 14.49,
SD= 2.114, t (42) = -12.962, p <.000
(two-tailed). The mean increase in test
scores was 3.07 with a 95% confidence
interval, ranging from -3.548 to -2.592.
The eta squared statistic (0.80) indicated
a very large effect size.
Based on the obtained results of this
study, the learners who participated in
OMLLcourse could significantly outper-
form the ones in conventional or control
groups; therefore, OMLL has a signifi-
cant effect on the retention of idioms and
collocations among Iranian intermediate
EFL learners as it was evidently shown
in their posttest scores. The findings of
the present study may have some sug-
gestions for policy makers, stakeholders,
and English teachers. OMLL can be a
complementary teaching tool that pro-
poses learners and teachers respectively
multitudinous learning and teaching op-
portunities. OMLL encourages learning
experiences outside of formal education;
that is the learning process takes place
away from the classroom environment
while the learners are involved with their
daily activities. The results of this study
demonstrated the usefulness of What-
sApp social networking in comparison
with conventional learning classrooms.
The mobile learning technologies help
learners to create learning communities
that are able to construct knowledge
easily and to share it with other mem-
bers. In addition to the social interac-
tion between learners in such social
networks, the interactions of learners
with their online teachers should not
be overlooked. The online teachers fa-
cilitate effective learning. OMLLallows
the users to send and receive messages
synchronously and asynchronously;
besides, it is simplistic, intuitive, and
very easy to use. Learning is becoming
more personal and also sociable that
enables collaborative, networked and
portable processes. Moreover, learning
is becoming ubiquitous and different
types of learning happen outside of the
classroom through social cooperation
and collaboration between learners to
improve construction and sharing of
language content and knowledge. What-
sApp platform facilitates easy and quick
transference of links to study materials.
The high availability of teachers to the
learners’ questions can potentially en-
hance the learning process. WhatsApp
enables learning beyond the classroom’s
borders. On WhatsApp platform, learn-
ers get to go over the material again at
home and return to the classroom with
additional knowledge. The teachers feel
that their presence gives the students a
sense of security. They have someone
of whom they can ask questions, they
don’t feel alone. Even the shy learners
can see other learners’ questions and
enjoy the answers shared with everyone.
In brief, these kinds of teaching enhance
communicative competence in learning
environments. Besides, forms of deliv-
ery for CLT or communication-driven
learning tasks increasingly include both
in-class and out-of-class online programs
involving websites, internet-based proj-
ect works, emails, chats, blogs, podcasts,
and electronic portfolios. New online
tools and devices (e.g., smart-phones)
Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited.
30 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015
become more widely available and more
versatile, new possibilities will exist for
learners to access and produce language
in innovative ways online.
Moreover, live tutoring systems and
other social networking tools enable lan-
guage learners to practice using language
with others around the world. Indeed, the
internet, WhatsApp, and other digital
tools provide endless possibilities for
teachers and learners to connect with
other L2 language users for a variety of
meaningful purposes. Online discussion
forums and distance learning such as
OMLL, furthermore, are increasingly
part of language courses and other aca-
demic courses as well, providing learners
with alternative means of participating in
and contributing to discussions outside
the classroom. Learners and classes in
different locations can meet online via
email, Skype, or other programs through
formal or informal class exchanges or
partnerships. Teachers and learners in
more self-directed learning contexts
must carefully select sites, activities, and
texts to ensure that they are appropriate
for the cognitive, social, and linguistic
levels of their learners. However, de-
velopments in digital information and
communication technologies offer learn-
ers almost limitless access to language
input, interaction, and output, and offer
real purposes for communication. Like
other innovations, the actual learning,
skills, and forms of participation should
be monitored carefully to ensure that they
are compatible with learning objectives
of the learners and the programs. That is,
novel interaction formats may initially
engage learners’ interests, but soon dis-
appear if the content is unsubstantial and
motivation is not in meaningful ways.
In addition to its advantages, using
WhatsApp platform in the language
classroom has faced learners with some
learning challenges. The main challenge
is the fact that not all learners possess a
Smart-phone or the required application.
Next, it is possible that some teachers and
learners been swamped with too many
messages, in a way that bother and annoy
them, especially if they have more than
one group or groups that are bigger than
20 learners; it is really time-consuming.
Or teachers were bothered by the late
hours in which the messages are sent.
Beyond the learners’ high expectations
of teacher’s availability, teachers are
exposed to the personal lives of their
learners and find themselves witnessing
conversations that are not compatible
with the educational path. Finally, learn-
ers tend to use less formal language, even
when the subject at hand is academic;
teachers wondered by their learners’
manner of expression.
CONCLUSION
The present study investigated the im-
pacts of interactivity perceptions on EFL
learners’achievements in online mobile
language learning (OMLL) course. The
obtained results were demonstrated that
the learners who participated in OMLL
course could significantly outperform
the ones in conventional or control
groups; therefore, OMLL has a signifi-
cant effect on the retention of idioms and
collocations among Iranian intermediate
EFL learners as it was evidently shown
Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited.
International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 31
in their posttest scores. Examining the
educational aspects of WhatsApp has
demonstrated a variety of benefits. The
open style discussions in such learning
environments enable the teachers to get
to know their learners in depth and to
create a positive atmosphere and a sense
of belonging. Nevertheless, challenges
such as the demand for constant avail-
ability, informal language and behavior
and witnessing the learners’ private
world, may cause adults feel uncomfort-
able. It is also worth taking into account
this important point that operating such a
kind of learning and establishing a group
requires the teachers to invest additional
time beyond their regular work hours.
Stakeholders and policy makers should
consider these issues that require special
attention and special tools to assist teach-
ers to cope, feel more comfortable, and
become more efficient and less burdened
in these teaching styles.
Thefindingsofthepresentstudycon-
firmed the findings of previous research
studies that the advances in technology
and wireless networking expanded the
opportunities of utilizing mobile phones
in educational environments. Mobile
phones and similar technologies sug-
gest communicative language practice,
access to authentic content, and task
completion (Chinney, 2006); M-learning
deals with concepts such as spontaneous,
informal, pervasive, private, context-
aware, and portable learning environ-
ments (Traxler, 2010); Smart-phones
are excellent tools to assist learners to
learn English language more effectively
(Gao, Luo, & Zhang, 2012; Lu, 2008;
Looi et al., 2011); Smart-phones are ef-
fective especially for synchronous and
asynchronous learning environments
and for promoting learners’ listening
and speaking skills (Kukulska-Hulme
& Shield, 2008); technologies and mo-
bile devices facilitate the development
of collaborative learning environments
Chang (2010); the opportunities that
these devices offer learners, engage them
enthusiastically in the English language
process Shen et al. (2009). The findings
of the current study were in contrast with
Colpaert (2004) and Beatty (2003) who
contend that in an effective language
setting, the emphasis should be on
language learners, because employing
such a novel and unproven technology
in learning environments is a real waste
of time and money than save them.
From the preceding discussions, it
is evidently clear that; whatsapp can be
an effective learning tool for learners in
institutions in Iran. This stems from the
fact that, it can enhance the performance
of language learners if used positively.
With that, it makes communication
easier and faster, thereby enhancing
effective flow of information and idea
sharing among them. However, if used
negatively it has adverse impacts on
the performance of learners. Among the
negative impacts that have identified
include the following: it takes much of
the learners’ study time, destroys learn-
ers’grammar and spellings, leads to lack
of concentration during lectures and
difficulty in balancing online activities
and academic preparation.
Social networking devices and soft-
ware provide abundant opportunities to
take the social interaction to deeper lev-
Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited.
32 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015
els and concentrate on learning styles that
are rooted in modern digital technolo-
gies. It is time to reform our perception
of instructional design and investigate
new content delivery options to support
both the asynchronous and synchronous
educational tasks that most benefit the
expectations of today’s learners; there-
fore, course designers and teachers
should consider new social networking
technologies and integrate them into the
curriculums and adopt them into learn-
ing style of the online course design.
However, there are some questionable
notions that should be highlighted in
future research studies; e.g. having ac-
cess to a wealth of resources and new
communication media does not lead to
learning; nor does it constitute pedagogy.
Critics of E-learning often characterize
online classrooms as neutral spaces de-
void of human connection, emotion, or
interaction with instructors or peers. For
future research, it may be more helpful
to examine how learners’ psychological
state influences motivations for the use
of WhatsApp and other social network-
ing technologies.
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Morteza Mellati received his M. A. in TEFL at the English Department, Islamic
Azad University (IAU), Torbat-e-Heydarieh Branch, Iran. His areas of interests
are teacher education, teacher development, ESP, Curriculum design, Technol-
ogy-based instruction, and e-learning. He has presented and published articles
on teachers’beliefs, parent literacy, writing skill, and e-learning. He has other
articles under publication.
Marzieh Khademi received her M. A. in TEFL at the English Department, Islamic
Azad University (IAU), Torbat-e-Heydarieh Branch, Iran. Her areas of interests are
teacher education, learning styles, Technology-based instruction, and e-learning.
She has presented and published articles on learning styles, parent literacy, writ-
ing skill, and e-learning. She has also other articles under publication.

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Morteza mellati (1)

  • 1. International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 19 Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. ABSTRACT The expansion of technological applications such as computers and mobile phones in the past three decades has impacted our life from different perspectives. Language teaching is no exception and like other fields of study, language teaching has also influenced by new language teaching sources and software. More recently, there has been a passion- ate debate about the usefulness of the smart-phones for educational purposes and their possible uses in English language instruction; therefore, the present study investigated the impacts of interactivity perceptions on EFL learners’ achievements in Online Mobile Language Learning (OMLL) course. To conduct the present study, 68 Iranian intermedi- ate EFL learners were chosen among which 43 participated in Online Mobile Language Learning (OMLL) course and 25 others participated in conventional language classrooms. The results of the study demonstrated that OMLL has significant effects on learners’ achievements; however, there are some challenges in conducting online mobile language learning (OMLL) courses in Iranian EFL context. The Impacts of Distance Interactivity on Learners’ Achievements in Online Mobile Language Learning: Social Software and Participatory Learning Morteza Mellati, Department of English, Islamic Azad University-Qom Branch, Qom, Iran Marzieh Khademi, Department of English, Baqer-al-Oloum University, Qom, Iran Keywords: Distance Learning, E-Learning, Long-Life Learning, Mobile Learning, Social Networks, Technology-Based Instruction, Virtual Learning DOI: 10.4018/ijwltt.2015070102
  • 2. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. 20 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 INTRODUCTION Information and Communication Tech- nology (ICT) has great impacts on human life from various perspectives. People communicate with each other via new technological devices such as mobile phones, social networking, tex- ting via the internet, as well as visiting various webs without limits. Educa- tion world is no exception. The use of ICT in language teaching and learning might have a positive effect on learners’ academic achievements (Hartoyo, 2009; Mellati & Khademi, 2014). Employing technological devices in language learn- ing improves the quality of education. Social network is a new and updated trend in the technology world that has been referred to networked tools that allow learners to communicate, interact and share their ideas and interests with each other (Aderson, 2010). Social net- works such as WhatsApp have opened up new interaction opportunities among teachers and learners. The use of social networks is becoming popular in every- day communication. It is even used for collaborative learning tasks, especially in language learning. Contemporary educational policy, curriculum designing, and instructional pedagogy have been profoundly affected by impressive new global information and communication technologies (Celce- Murcia, Brinton, & Snow, 2014). New modern language competencies include the ability to collaborate with others on processes of problem-solving, textual co-construction, negotiation, and co- operative production and presentation even when working in different loca- tions and connecting only by these new technologies. Like other fields of study, language teaching have also influenced by new language teaching sources and software. (Chipunza, 2013). They stated that wireless technologies such as laptop computers, mobile phones, especially smart-phones, create a revolution in education that transform the traditional classroom-based learning into lifelong learning. Increasing access to internet resources, language learners have an affluence of authentic oral, written, linguistic corpora and concordant pro- grams that help them solve their language problems. Guy (2010) declared that the field of mobile learning is relentlessly advancing and there are some research studies that explore the advances of mobile technologies in learning environ- ments unfold on a regular basis and there have been several attempts to classify the definitions of mobile learning used in the literature into a comprehensive framework, e.g.Traxler (2010) identified that three categories of mobile learning have been used in past literature.The first category was those early approaches to define mobile learning tended to focus on the nature of mobile devices, refer- ring particularly to handheld or palmtop electronic devices. The next category exhibited a greater focus on mobility, but was largely still directed towards the mobility of the technology. The last category emphasized the mobility of the learners and the learning process. Farley, Murphy, and Rees (2013) stated that those definitions that incorporate a description of the technology are in
  • 3. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 21 danger of becoming obsolete as mobile technologies, mobile applications, and the capabilities of these technologies are changing in a rapid velocity. Although previous research studies pointed out several challenges in adopt- ing E-learning environments in language education and in the EFL contexts, it has also identified numerous advantages of such technology-based instructions. Kukulska-Hulme and Shield (2008) demonstrated that Mobile learning (M- learning) or Mobile Assisted Language Learning (MALL) refers to any form of learning that happens when the learner is not at a fixed, predetermined loca- tion. In these kinds of distance learning, learners take advantage of the learning opportunities offered by mobile tech- nologies and are acknowledged as an interactive type of technology-based in- struction. The magnificence of this kind of learning is that learners are actively involved in learning activities and tasks by interaction and collaboration using a smart-mobile phone. In Kukulska- Hulme’s (2006) words, Mobile Assisted Language Learning (MALL) illustrated an approach to language learning that is enhanced through utilizing a mobile device. MALL is a subcategory of both Mobile learning (M-learning) and Computer-Assisted Language Learning (CALL). In MALL settings, learners are able to access language learning materi- als, and communicate with their teachers and peers at anytime and anywhere. Hsu, Wang, and Comac (2008) expressed that the emergence of the third generation (3G) of mobile services was a revolu- tion in language learning and provided the potential of becoming widely used effective learning tools. Klopfer, Squire, and Jenkins (2002) declared five features of mobile technology that can increase educational benefits. These five features that are among the most important ones are as follows: Portability, social interac- tivity, context sensitivity, connectivity, and individuality. Wong (2012) claimed thatthemostsignificantfeatureofMALL is that it is instructive and stated that in a mobile learning context, learners can take part in the interactive creation or analysis of internet video clips, or they can read or respond to blogs with English language users worldwide who share their interests and knowledge. There have been many research stud- ies that were conducted on the applica- tions of mobile phones and the potential of mobile devices for language learning environments in language learning and teaching in different contexts (Stock- well,2007);however,therehavebeende- batable claims about the effectiveness of smart-phones for educational purposes and their possible uses in English lan- guage instruction (Zurita & Nussbaum, 2007; Yang et al., 2013). Iran is one of the world’s developing countries with a vast population. Whereas the developed countries like USA, Japan, andAustralia are now using a variety of technologies to provide learning inputs and to train the teachers, E-learning and M-learning are truly absent in Iran language learning contexts and only very few universities support E-learning. The massive cost of electronic devices, lack of ubiqui- tous availability of internet in Iranian contexts, and especially lack of skilled
  • 4. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. 22 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 teachers, distance learning or E-learning environments cannot be established in Iran generally.Against all these difficul- ties, the expansion of mobile service leads to the rapid growth of mobile users in this decade. Within a very short time, the number of mobile users expanded to a large extent. The country is connected to information and communication at a large extent with the increasing expan- sion of mobile use. Moreover, the learn- ers are frequent users of mobile phones and familiar with the mobile devices; this is true for the learners of both urban and rural places. Accordingly, it will be plausible to use mobile phone as a tool for learning, especially for language learning. Language learners use the mobile phone in their daily life – both as learners and as ordinary citizens. They use their phones usually for com- municating with the parents, friends and teachers and recreational purposes rather than learning English. They also send SMS, take photos, enjoy music, play games and can browse the Internet. This Internet connection with a mobile phone offers fantastic opportunities to use this device as a tool to learn foreign language more effectively. Powerful features and functions of mobile devices offer smart-phone users such as teachers and instructional designers great potential and feasibility for educational use, es- pecially in the M-learning that will give people from diverse fields a new way to learn; therefore, the main purpose of this study is to provide a better understanding of the characteristics of mobile learning in the context of distance education and persuade instructional designers and in- dividual learners continue to incorporate mobile technologies into their teaching and learning efficiently and pursue their educational purposes in the pedagogical framework of M-learning. REVIEW OF LITERATURE Mobile Learning or Mobile Assisted Language Learning (MALL) With the blooming of the digital age in 1990s, teachers were among the first that found creative and innovative ways to teach through integrating digital technologies such as Internet and other similar digital technologies like E-mail, Web quest, instant messaging, and Web-based groups in their classrooms (Bachmair, Pachler, and Cook, 2009). The advances in technology and wireless networking expanded the opportunities of utilizing mobile phones in educa- tional environments. Mobile phones and similar technologies suggest com- municative language practice, access to authentic content, and task completion (Chinney, 2006). A review of the litera- ture has revealed that many researchers have highlighted the advantages of technology-based learning, especially mobile learning that is also called M- learning in the field of English language teaching. In fact, M-learning deals with concepts such as spontaneous, informal, pervasive, private, context-aware, and portable learning environments (Traxler, 2010). Bachmair et al. (2009) defined
  • 5. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 23 M-learning as the process of coming to know and the ability to operate suc- cessfully in modern and ever changing learning contexts and to know how to utilize modern technological devices. These devices have generated a branch of studies that relates to language learning and mobile technologies that are called Mobile Assisted Language Learning (MALL). MALL allows learners to access learning materials and information from anywhere and at anytime. Due to the wireless technology, smart-phones can be used both for formal and infor- mal language settings where learners can access additional and personalized learning materials from the Internet. Indeed, learners do not have to wait for a certain time to learn or go to a certain place to learn what is prescribed to them (Ally, 2009). Smart-phones are excellent tools to assist learners to learn English vocabulary more effectively (Gao, Luo, & Zhang, 2012; Lu, 2008; Looi et al., 2011). Smart-phones are effective, espe- cially for synchronous and asynchronous learning environments and for promoting learners’ listening and speaking skills (Kukulska-Hulme & Shield, 2008; Chin- nery, 2006). They asserted that most mobile devices support collaborative speaking and listening activities success- fully. Similarly, Chang (2010) declared that technologies and mobile devices facilitate the development of collabora- tive learning environments. Shen et al. (2009) maintained that the opportuni- ties that these devices offer to learners engaged them enthusiastically in the English language process. They added that social networking services such as mobile devices are high-quality means of enhancing learners’ communicative competence. Mobile phones are widely used among young people for two important reasons: first, they are much cheaper and more available than other devices such as laptops and palmtops; second, they not only support the transmission and delivery of multimedia materials, but also support discussion and discourse, real-time communication, synchronous and asynchronous environments, audio capability, text and multimedia inputs; therefore, stakeholders and curriculum designers seek to use them in educa- tional environments (Kress & Pachler, 2007; Kukulska-Hulme & Shield, 2008; Traxler, 2010). These kinds of tools can be best put into practice in language teaching and learning contexts. For example, mobile phones can be used to send educational materials and con- tents to learners via Internet or in the simplest one in Short Massage Services (SMS) (Kaplan & Haenlein, 2010; Lu, 2008; Looi et al., 2011). In contrast, some researchers contended that in an effective language setting, the emphasis should be on language learners, because employing such a novel and unproven technology in learning environments is a real waste of time and money than save them (Colpaert, 2004; Beatty, 2003). Social Learning and Social Networks Another significant feature of modern technologies is their evolutionary role in social networking. Social networking
  • 6. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. 24 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 sites like Facebook, twitter, and mobile social networks such as WhatsApp, Viber, and Line attract and support networks of people and facilitate con- nections between them. Gee (2004) called these social network contexts as affinity spaces, where learners acquire both social and communicative skills. While developing a range of digital lit- eracy in these spaces, the youth involve in informal learning activities, creative and expressive forms of behavior, and seek new identities. Effective use of social networking and media technologies provide extraor- dinary opportunities for course designers and instructors to interject emotions in the online learning environments, thus providing learning opportunities for learners to make emotional connections with classmates just as they do in the real time out of the classrooms (Richard & Haya, 2009). Obviously, the key to a successful online learning course is to help learners find innovative ways to establish strong relationships with their peers and teachers, although simultane- ously meeting their technology-based learning styles (Kirschner & Karpinski, 2010). These social media tools create a constructivist learning environment which allows learners to construct in- terpretations of their data and utilize their individual life experience while working as a part of a collaborative team (McLoughlin & Lee, 2007). Learners can use social networking to create their own learning and social communities and their new identities (Richard & Haya, 2009). These online, social, and self-directed learning settings provide resources that enhance learners’ en- gagement in the course. There are many social media tools that can be integrated into the curriculum to support learning and provide innovative and effective directions for content delivery in both synchronous and asynchronous language learning environments (Klamma et al., 2007). At the core of this new wave of social media tools in the present study is WhatsApp mobile software. The review of the literature con- cerned with mobile learning has shown that little has been written on the pos- sibility of employing smart-phones to enhance EFL learners’ idioms and col- locations. The current study reported the findings of a study conducted on 43 learners enrolled in the Online Mobile Language Learning (OMLL) course compared with 25 others who par- ticipated in the conventional language classrooms in some language institutes in Iran; therefore, the present study in- vestigated the impacts of OMLL course on learners’ achievements. Along with the discussion of the potential benefits, the study also discussed the challenges of utilizing WhatsApp in EFL learning contexts. Considering the above men- tioned statements, the following research question had raised in the current study. RQ: Does participating in OMLLcourse have any effect on the retention of idioms and collocations of Iranian Intermediate EFL learners?
  • 7. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 25 METHODOLOGY Participants Sixty eight female learners from Iranian intermediate EFLcontexts were selected as the participants of the present study. They enrolled in a conversation course (Top Notch 3). All of the participants accepted to participate in the study vol- untarily. They all were informed about the nature of the study from the begin- ning and that they were ensured that their identity to the survey would be held in strict confidence and also were allowed to withdraw their contributions at any time without penalty.All the participants (N= 68), aged 18 to 35, attended four separated classes taught by four teach- ers. Two classes (N= 25) were chosen as the control groups and the two others (N= 43) as the experimental groups. The results of TOEFL test at the onset of the study demonstrated that participants in all experimental and control groups were similar in language proficiency. In control groups, teachers taught idioms and collocations similar to most conven- tional language classrooms. Learners in experimental groups had participated in OMLL course. Description of the Course The Online Mobile Language Learn- ing (OMLL) course was designed for intermediate educators who wish to de- velop their language proficiency through computer-mediated communication.The OMLL course ran using the WhatsApp mobile application. There were 43 learn- ers in this course. All were based in Iran with 20 based in Qom province and 23 in Shiraz. Nine members of the course had access to the Internet only at their homes while the others had access both at home and at work. The OMLL course lasted one month and the learners were taught via theWhatsApp mobile applica- tion. The course was divided into two main stages: Stage 1: Familiarization with the course and its instruction, Stage 2: Using WhatsApp mobile application for Learning language in an ICT learn- ing context. In these two groups: one from Qom and one from Shiraz, learners received one track of VOA English in a minute along with two collocations in an online session. Every track of English in a minute introduced one idiom in a minute. Learners could ask to com- municate through WhatsApp to work out on specific questions about online course design as well as its contents. Unstructured collaborative learning began with learners sharing any diffi- culties that they were having in getting online and continued through all the stages of the course. The course chair, Marzieh Khademi, described one of her objectives of the course as creating a learning community. In such a learning community, learners are liable to learn as much from one another as from course materials or from the interjections of a tutor. The main aim of the OMLL course specified in the course guide was that learners should, by the end of the course, use and reproduce sentences with the idioms and the collocations that learned in the online training course.
  • 8. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. 26 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 Instrumentations To determine the effects of OMLL on learners’ language proficiency, the fol- lowing instruments were employed in the present study. Whatsapp Application WhatsApp instant messaging is a cross- platform smart-phone messenger that helps users network socially in real time. WhatsApp provides online users the ability to send and receive a variety of media such as images, videos and audio media messages (Albergotti, MacMillan & Rusli, Evelyn, 2014). WhatsApp instant messaging handles ten billion messages per day (Olanof, 2012). It has over 450 million monthly active users. Additionally, 700 million photos are shared daily, and 10 billion messages are also shared daily (Parmy, 2013). The WhatsApp platform has the following collaborative features: • Provides online learners with the ability to exchange text messages, images, videos, and voice notes to their social network or group and contacts; • Provides learners or teachers with the ability to create a group that supports the social interactions. Members can engage in discussion forums; • WhatsApp Messenger provides the ability for learners to send messages without limits; • Learners using WhatsApp through a variety of mobile devices, such as smart-phones, tablets, and so on can message one another through texts, images, videos, and so on (Sushma, 2012). Researchers-Made Idioms and Collocations Test A test was developed from Collocations in Use (McCarthy & O’Dell, 2002) text book and English in a Minute videos (from VOA learning English series) by the researchers to determine the learners’ idiom and collocation competence at the outset and after treatment of this pretest- posttest study. This researchers-made course-based test contained 30 items; thirty multiple choice questions similar to the content of the text book and the learning English program (10 idioms and 20 collocations). This test was reviewed by three experts in the field and then was piloted with 20 learners of similar test-takers. Cronbach’s Alpha formula for multiple choice items was employed; the results showed a reliability index of .824 (r= .824). Procedures To check learners’competency in idiom and collocation at the outset of the study, the researchers administered a research- ers-made test as pretest. The treatment lasted one month, three sessions per weekforconventionalcontrolgroupsand everyday online sessions (OMLL) for ex- perimental groups. In the control group, like an ordinary conversation classroom, learners had a topic to speak about as well as two idioms and four collocations. Both control groups and experimental
  • 9. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 27 groups received thirty idioms and sixty collocations during the courses. The experimental groups had the basic re- quirements of participating in an OMLL course, such as smart phones, WhatsApp application, and internet access. Before initiating the course, teachers delivered learners the required rules about how to work with WhatsApp application and how to assess each other, and provided feedback through clear examples. They were allowed to check online sources such as online dictionaries and online grammar sources to find examples of those idioms and collocations’usage. In the experimental group, the participants shared their ideas and sentences via WhatsApp software in a synchronous learning environment. With practice, learners assessed each other consistently and fairly. They discussed about choos- ing the right word, or sentence structure in the OMLL course. The same idioms and collocations were presented to both experimental and control groups; that is, the content of all four groups were the same. After the treatment, as the last phase of the study, the same researchers- made test was administered as posttest to determine the effect of this study’s special treatment. RESULTS AND DISCUSSIONS To determine the impacts of OMLL course on learners’ achievement, the researchers conducted this quasi-ex- perimental research and the results of quantitative results are represented as shown in Table 1. The results of table 1 represent that there was an enhancement in learners’ scores during conventional language classrooms. The mean and standard deviation of pretest (M= 11.60, SD= 2.0817) are different from posttest (M= 11.80, SD= 1.9311) that confirm the above mentioned claim. These values show minor differences between tests’ scores in two administrations. To ensure whether these values were statisti- cally true between the two groups, a paired-sample t-test was employed, (see Table 2). A paired-samples t-test was con- ducted to evaluate the impacts of the intervention on learners’ scores on the participation in OMLL course. There was a statistically significant increase in test scores from Time 1 (M= 11.60, SD= 2.0817) to Time 2 {M= 11.80, SD= 1.9311, t (24) = -2.619, p <.015 Table 1. Descriptive statistics of conventional groups Paired Samples Statistics Mean N Std. Deviation Std. Error Mean Pair 1 Pretest 11.60 25 2.0817 .4163 Posttest 11.80 25 1.9311 .3862
  • 10. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. 28 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 (two-tailed) for control or conventional groups. The mean increase in test scores was 0.20 with a 95% confidence interval, ranging from -.3576 to -.0424. The eta squared statistic (0.22) indicated a large effect size. The results of Table 3 compared the scores of the experimental groups in pretest and posttest and represented that there was a significant increase in learn- ers’ scores after participating in OMLL course. The mean and standard deviation of pretest (M= 11.42, SD= 2.542) are different from posttest (M= 14.49, SD= 2.114) that confirm the above mentioned claim. These values show a significant difference between tests’ scores in two administrations.To ensure whether these values were statistically true between the two groups, a paired-sample t-test was employed, (see Table 4). A paired-samples t-test was con- ducted to evaluate the impacts of the intervention on learners’ scores on the participation in OMLL course. There was a statistically significant increase Table 2. Results of paired-sample t-Test for conventional group Paired Differences t df Sig. (2-Tailed)Mean Std. Deviation Std. Error Mean 95% Confidence Interval of the Difference Lower Upper Pair 1 Pretest - Posttest -.2000 .3819 .0764 -.3576 -.0424 -2.619 24 .015* Note: * is significant at the 0.05 Table 3. Descriptive statistics of OMLL course Paired Samples Statistics Mean N Std. Deviation Std. Error Mean Pair 1 Pretest 11.42 43 2.542 .388 Posttest 14.49 43 2.114 .322 Table 4. Results of paired-sample t-Test for OMLL course Paired Differences t df Sig. (2-Tailed)Mean Std. Deviation Std. Error Mean 95% Confidence Interval of the Difference Lower Upper Pair 1 Pretest - Posttest -3.070 1.553 .237 -3.548 -2.592 -12.962 42 .000* Note: * is significant at the 0.05
  • 11. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 29 in test scores of those learners that had participated in OMLL from Time 1 (M= 11.42, SD= 2.542) to Time 2 {M= 14.49, SD= 2.114, t (42) = -12.962, p <.000 (two-tailed). The mean increase in test scores was 3.07 with a 95% confidence interval, ranging from -3.548 to -2.592. The eta squared statistic (0.80) indicated a very large effect size. Based on the obtained results of this study, the learners who participated in OMLLcourse could significantly outper- form the ones in conventional or control groups; therefore, OMLL has a signifi- cant effect on the retention of idioms and collocations among Iranian intermediate EFL learners as it was evidently shown in their posttest scores. The findings of the present study may have some sug- gestions for policy makers, stakeholders, and English teachers. OMLL can be a complementary teaching tool that pro- poses learners and teachers respectively multitudinous learning and teaching op- portunities. OMLL encourages learning experiences outside of formal education; that is the learning process takes place away from the classroom environment while the learners are involved with their daily activities. The results of this study demonstrated the usefulness of What- sApp social networking in comparison with conventional learning classrooms. The mobile learning technologies help learners to create learning communities that are able to construct knowledge easily and to share it with other mem- bers. In addition to the social interac- tion between learners in such social networks, the interactions of learners with their online teachers should not be overlooked. The online teachers fa- cilitate effective learning. OMLLallows the users to send and receive messages synchronously and asynchronously; besides, it is simplistic, intuitive, and very easy to use. Learning is becoming more personal and also sociable that enables collaborative, networked and portable processes. Moreover, learning is becoming ubiquitous and different types of learning happen outside of the classroom through social cooperation and collaboration between learners to improve construction and sharing of language content and knowledge. What- sApp platform facilitates easy and quick transference of links to study materials. The high availability of teachers to the learners’ questions can potentially en- hance the learning process. WhatsApp enables learning beyond the classroom’s borders. On WhatsApp platform, learn- ers get to go over the material again at home and return to the classroom with additional knowledge. The teachers feel that their presence gives the students a sense of security. They have someone of whom they can ask questions, they don’t feel alone. Even the shy learners can see other learners’ questions and enjoy the answers shared with everyone. In brief, these kinds of teaching enhance communicative competence in learning environments. Besides, forms of deliv- ery for CLT or communication-driven learning tasks increasingly include both in-class and out-of-class online programs involving websites, internet-based proj- ect works, emails, chats, blogs, podcasts, and electronic portfolios. New online tools and devices (e.g., smart-phones)
  • 12. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. 30 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 become more widely available and more versatile, new possibilities will exist for learners to access and produce language in innovative ways online. Moreover, live tutoring systems and other social networking tools enable lan- guage learners to practice using language with others around the world. Indeed, the internet, WhatsApp, and other digital tools provide endless possibilities for teachers and learners to connect with other L2 language users for a variety of meaningful purposes. Online discussion forums and distance learning such as OMLL, furthermore, are increasingly part of language courses and other aca- demic courses as well, providing learners with alternative means of participating in and contributing to discussions outside the classroom. Learners and classes in different locations can meet online via email, Skype, or other programs through formal or informal class exchanges or partnerships. Teachers and learners in more self-directed learning contexts must carefully select sites, activities, and texts to ensure that they are appropriate for the cognitive, social, and linguistic levels of their learners. However, de- velopments in digital information and communication technologies offer learn- ers almost limitless access to language input, interaction, and output, and offer real purposes for communication. Like other innovations, the actual learning, skills, and forms of participation should be monitored carefully to ensure that they are compatible with learning objectives of the learners and the programs. That is, novel interaction formats may initially engage learners’ interests, but soon dis- appear if the content is unsubstantial and motivation is not in meaningful ways. In addition to its advantages, using WhatsApp platform in the language classroom has faced learners with some learning challenges. The main challenge is the fact that not all learners possess a Smart-phone or the required application. Next, it is possible that some teachers and learners been swamped with too many messages, in a way that bother and annoy them, especially if they have more than one group or groups that are bigger than 20 learners; it is really time-consuming. Or teachers were bothered by the late hours in which the messages are sent. Beyond the learners’ high expectations of teacher’s availability, teachers are exposed to the personal lives of their learners and find themselves witnessing conversations that are not compatible with the educational path. Finally, learn- ers tend to use less formal language, even when the subject at hand is academic; teachers wondered by their learners’ manner of expression. CONCLUSION The present study investigated the im- pacts of interactivity perceptions on EFL learners’achievements in online mobile language learning (OMLL) course. The obtained results were demonstrated that the learners who participated in OMLL course could significantly outperform the ones in conventional or control groups; therefore, OMLL has a signifi- cant effect on the retention of idioms and collocations among Iranian intermediate EFL learners as it was evidently shown
  • 13. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 31 in their posttest scores. Examining the educational aspects of WhatsApp has demonstrated a variety of benefits. The open style discussions in such learning environments enable the teachers to get to know their learners in depth and to create a positive atmosphere and a sense of belonging. Nevertheless, challenges such as the demand for constant avail- ability, informal language and behavior and witnessing the learners’ private world, may cause adults feel uncomfort- able. It is also worth taking into account this important point that operating such a kind of learning and establishing a group requires the teachers to invest additional time beyond their regular work hours. Stakeholders and policy makers should consider these issues that require special attention and special tools to assist teach- ers to cope, feel more comfortable, and become more efficient and less burdened in these teaching styles. Thefindingsofthepresentstudycon- firmed the findings of previous research studies that the advances in technology and wireless networking expanded the opportunities of utilizing mobile phones in educational environments. Mobile phones and similar technologies sug- gest communicative language practice, access to authentic content, and task completion (Chinney, 2006); M-learning deals with concepts such as spontaneous, informal, pervasive, private, context- aware, and portable learning environ- ments (Traxler, 2010); Smart-phones are excellent tools to assist learners to learn English language more effectively (Gao, Luo, & Zhang, 2012; Lu, 2008; Looi et al., 2011); Smart-phones are ef- fective especially for synchronous and asynchronous learning environments and for promoting learners’ listening and speaking skills (Kukulska-Hulme & Shield, 2008); technologies and mo- bile devices facilitate the development of collaborative learning environments Chang (2010); the opportunities that these devices offer learners, engage them enthusiastically in the English language process Shen et al. (2009). The findings of the current study were in contrast with Colpaert (2004) and Beatty (2003) who contend that in an effective language setting, the emphasis should be on language learners, because employing such a novel and unproven technology in learning environments is a real waste of time and money than save them. From the preceding discussions, it is evidently clear that; whatsapp can be an effective learning tool for learners in institutions in Iran. This stems from the fact that, it can enhance the performance of language learners if used positively. With that, it makes communication easier and faster, thereby enhancing effective flow of information and idea sharing among them. However, if used negatively it has adverse impacts on the performance of learners. Among the negative impacts that have identified include the following: it takes much of the learners’ study time, destroys learn- ers’grammar and spellings, leads to lack of concentration during lectures and difficulty in balancing online activities and academic preparation. Social networking devices and soft- ware provide abundant opportunities to take the social interaction to deeper lev-
  • 14. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. 32 International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 els and concentrate on learning styles that are rooted in modern digital technolo- gies. It is time to reform our perception of instructional design and investigate new content delivery options to support both the asynchronous and synchronous educational tasks that most benefit the expectations of today’s learners; there- fore, course designers and teachers should consider new social networking technologies and integrate them into the curriculums and adopt them into learn- ing style of the online course design. However, there are some questionable notions that should be highlighted in future research studies; e.g. having ac- cess to a wealth of resources and new communication media does not lead to learning; nor does it constitute pedagogy. Critics of E-learning often characterize online classrooms as neutral spaces de- void of human connection, emotion, or interaction with instructors or peers. For future research, it may be more helpful to examine how learners’ psychological state influences motivations for the use of WhatsApp and other social network- ing technologies. REFERENCES Albergotti, R., MacMillan, D., & Rusli, E. M. (2014). Facebook’s $19 Billion Deal Sets High Bar. The Wall Street Journal. pp. A1, A6. Andrew, Nusca. (2009). Smartphone vs. feature phone arms race heats up; which did you buy? ZDNet. Ally, M. (Ed.). (2009). Mobile learning: Transforming the delivery of education and training. Edmonton: AU Press. Anderson, T. (2010). Social Networking. In MISHRA S (Ed) Stride Handbook 8- E-Learning. IGNOU. Retrieved on June 2013 from http://webserver.ignou. ac.in/institute/STRIDE_Hb8_webCD/ STRIDE_Hb8_index.html Bachmair, B., Pachler, N., & Cook, J. (2009). Mobile phone as cultural resources for learning: an analysis of educational structures, mobile expertise and emerging cultural practices. In J. Bang & Ch. Dalsgaard (Eds.), Media in the knowledge society: Special Issue of journal Learning and Media (pp. 1–29). MedienPädagogik. Beatty, K. (2003). Teaching and re- searching computer-assisted language learning. Essex, England: Pearson Education Limited. Celce-Murcia, M., Brinton, D. M., & Snow, A. S. (2014). Teaching English as a second or foreign language (4th ed.). USA: Heinle & Heinle, Thomson Learning. Chang, C.K. (2010). Acceptability of an asynchronous learning forum on mobile devices. Behaviour & Infor- mation Technology, 29(1), 23–33. doi:10.1080/01441806337 Chinnery, M. G. (2006). Going to the MALL: Mobile Assisted Language Learning. Language Learning & Tech- nology, 1, 9–16.
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  • 17. Copyright © 2015, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. International Journal of Web-Based Learning and Teaching Technologies, 10(3), 19-35, July-September 2015 35 Sushma, P. (2012). WhatsApp founder to operators: We’re no SMS- killer, we get people hooked on data. The Next Web. Traxler, J. (2010). Distance education and mobile learning: Catching up, tak- ing stock. Distance Education, 31(2), 129–138. doi:10.1080/01587919.2010 .503362 Wong, L. H. (2012). A learner-centric view of mobile seamless learning. British Journal of Educational Technol- ogy, 43(1), 19–23. doi:10.1111/j.1467- 8535.2011.01245.x Yang, Y., Zhang, L., Zeng, J., Pang, X., Lai, F., & Rozelle, S. (2013). Computers andtheacademicperformanceofelemen- tary school-aged girls in China’s poor communities. Computers & Education, 60(1), 335–346. Retrievedjuly152014. doi:10.1016/j.compedu.2012.08.011 Zurita, G., & Nussbaum, M. (2007). A conceptual framework based on activ- ity theory for mobile CSCL. British Journal of Educational Technology, 38(2), 211–235. doi:10.1111/j.1467- 8535.2006.00580.x Morteza Mellati received his M. A. in TEFL at the English Department, Islamic Azad University (IAU), Torbat-e-Heydarieh Branch, Iran. His areas of interests are teacher education, teacher development, ESP, Curriculum design, Technol- ogy-based instruction, and e-learning. He has presented and published articles on teachers’beliefs, parent literacy, writing skill, and e-learning. He has other articles under publication. Marzieh Khademi received her M. A. in TEFL at the English Department, Islamic Azad University (IAU), Torbat-e-Heydarieh Branch, Iran. Her areas of interests are teacher education, learning styles, Technology-based instruction, and e-learning. She has presented and published articles on learning styles, parent literacy, writ- ing skill, and e-learning. She has also other articles under publication.