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KANBAN
Method
Principles
Service Delivery Change Management
Manage the WORK, let people
self-organize around it
Understand and focus on CUSTOMER
needs and expectations
Policies control
Start with what
you do NOW
Agree to pursue
improvement through
EVOLUTIONARYCHANGE
(Kaizen)
Encourage acts of
LEADERSHIP at every level
Practices
Visualize
Reduces or eliminates multi-tasking
Focus on Quality
Encourages Flow, Smallwork items,
finishing work items and balance
the board Manage flow
Make policiesexplicit
Feedback loops
Improve & evolve
Limit WIP
Identify and address bottlenecks and blockers
Identify wastes
Cumulative Flow Diagram
Kanban Meeting
Retrospective
References: https://www.kanban.university/
Pull System
Kanban Board
Kanban Cards
MoisesArmani Ramirez
Lead Time
Cycle Time
Six rules for
the effective
application
of Kanban
by Toyota
Never pass on defective products
Take only what is needed
Produce the exact quantity required
Level the production
Fine-tune production
Stabilise and rationalise the process
References: https://blog.toyota.co.uk/kanban-toyota-production-system

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Kanban method introduction

  • 1. KANBAN Method Principles Service Delivery Change Management Manage the WORK, let people self-organize around it Understand and focus on CUSTOMER needs and expectations Policies control Start with what you do NOW Agree to pursue improvement through EVOLUTIONARYCHANGE (Kaizen) Encourage acts of LEADERSHIP at every level Practices Visualize Reduces or eliminates multi-tasking Focus on Quality Encourages Flow, Smallwork items, finishing work items and balance the board Manage flow Make policiesexplicit Feedback loops Improve & evolve Limit WIP Identify and address bottlenecks and blockers Identify wastes Cumulative Flow Diagram Kanban Meeting Retrospective References: https://www.kanban.university/ Pull System Kanban Board Kanban Cards MoisesArmani Ramirez Lead Time Cycle Time
  • 2. Six rules for the effective application of Kanban by Toyota Never pass on defective products Take only what is needed Produce the exact quantity required Level the production Fine-tune production Stabilise and rationalise the process References: https://blog.toyota.co.uk/kanban-toyota-production-system