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Vocabulary -
room attendant’s trolley
 Towel
 Face towel
 Hand towel
 Bedspead
 blanket
 Pillow cases
 Carpet
 Bathrobe
 Dirty bags
 Toothbrush
 Shampoo and conditioner
 Razor kit
 Soap
 Shower gel
 Paper roll
 Sawing kit
 Windshield washer
 Garbage dustbin
Pillow
cases
Bathrobe Blanket Bedspread
Carpet Shampoo,
conditioner, soap,
shower gel
Razor kit Toothbrush
Paper roll Face
towel
Towel
Windshield
washer
Spray
bottle
Dirty
paper
Delois nelni leit sreebadpd
tokn relin holuprytse gewed
1. Ceramic square on wall around the shower ---------------
2. Plastic bag inside the rubbish bin ---------------
3. Sheets, towels and pillow cases ---------------
4. Point where something is tied together ---------------
5. Keeps the door open ---------------
6. Curtains, carpets and soft-seated chairs ---------------
7. Dirty or marked ---------------
8. The top covering of a made-up bed ----------------->
tile
liner
linen
knot
wedge
upholster
soiled
bedspread
ROOM
FUMITURE AND
BEDDING
EQUIPME
NT
VERBS
IN-
ROOM
SERVICES
STAFF
BATHROO
M
minibar
Air-conditioning
television
Satellite TV
Bedspead
blanket
bed
mattress
Pillow cases
Laundry
attendan
t
Room
attendant
Public
area
attendant
Linen
room
attendant
bathtub
toothbrus
h
shower
Toilet bowl
Mirror Laundry
In-room food
shoeshine
Wake-up call
Make-up
room
fold
clean
polish
dust
squirt
wash
the hotel/ first floor/ refurbish/ last
year
Mr Banks/hair/ cut/ in the hotel salon/
later today
LANGUAGE
FOCUS
The hotel had the first floor refurbished last week.
Mr Banks is having his hair cut in the hotel salon later
today.
HAVE SOMETHING DONE
the housekeeper/ carpets/ not clean/
for several months
the conference office/ its multimedia
equipment/ update/next month
The housekeeper hasn’t had the carpets cleaned for
several months.
The conference office will have/ are going to have its
multimedia equipment updated next month .
Chef/ always/ fresh salmon/ deliver/
from Scotland
you/ fire alarms/test/recently?
Chef always has fresh salmon delivered from Scotland.
Have you had the fire alarms tested recently?
we/ air conditioning/ service/ twice a
year
the manager/ new hotel stationery/
printed/ last month
We have the air-conditioning serviced twice a year.
The manager had the new hotel stationery printed last week.
Unit 11_CHAMBER SERVICE.pptx
Unit 11_CHAMBER SERVICE.pptx
Unit 11_CHAMBER SERVICE.pptx

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Unit 11_CHAMBER SERVICE.pptx

  • 1.
  • 2. Vocabulary - room attendant’s trolley  Towel  Face towel  Hand towel  Bedspead  blanket  Pillow cases  Carpet  Bathrobe  Dirty bags  Toothbrush  Shampoo and conditioner  Razor kit  Soap  Shower gel  Paper roll  Sawing kit  Windshield washer  Garbage dustbin
  • 3. Pillow cases Bathrobe Blanket Bedspread Carpet Shampoo, conditioner, soap, shower gel Razor kit Toothbrush
  • 5. Delois nelni leit sreebadpd tokn relin holuprytse gewed 1. Ceramic square on wall around the shower --------------- 2. Plastic bag inside the rubbish bin --------------- 3. Sheets, towels and pillow cases --------------- 4. Point where something is tied together --------------- 5. Keeps the door open --------------- 6. Curtains, carpets and soft-seated chairs --------------- 7. Dirty or marked --------------- 8. The top covering of a made-up bed -----------------> tile liner linen knot wedge upholster soiled bedspread
  • 6. ROOM FUMITURE AND BEDDING EQUIPME NT VERBS IN- ROOM SERVICES STAFF BATHROO M minibar Air-conditioning television Satellite TV Bedspead blanket bed mattress Pillow cases Laundry attendan t Room attendant Public area attendant Linen room attendant bathtub toothbrus h shower Toilet bowl Mirror Laundry In-room food shoeshine Wake-up call Make-up room fold clean polish dust squirt wash
  • 7. the hotel/ first floor/ refurbish/ last year Mr Banks/hair/ cut/ in the hotel salon/ later today LANGUAGE FOCUS The hotel had the first floor refurbished last week. Mr Banks is having his hair cut in the hotel salon later today. HAVE SOMETHING DONE
  • 8. the housekeeper/ carpets/ not clean/ for several months the conference office/ its multimedia equipment/ update/next month The housekeeper hasn’t had the carpets cleaned for several months. The conference office will have/ are going to have its multimedia equipment updated next month .
  • 9. Chef/ always/ fresh salmon/ deliver/ from Scotland you/ fire alarms/test/recently? Chef always has fresh salmon delivered from Scotland. Have you had the fire alarms tested recently?
  • 10. we/ air conditioning/ service/ twice a year the manager/ new hotel stationery/ printed/ last month We have the air-conditioning serviced twice a year. The manager had the new hotel stationery printed last week.