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CAP Project
Keyboarding I & II & Document Format and Production
Keyboarding class helped me develop and learn how to type quickly and efficiently. When I first
started this class, I was typing less than 20 words per minute. I can now type at a speed of 45
gwam, and I’m still improving. For my portfolio, I showed my fastest and most accurate timed
writing.
 Cortez Peters
 Keypro
Electronic Spreadsheets I & Advance
Microsoft Excel spreadsheets helped me learn the concepts and tools of spreadsheets. There are
many ways you can use Microsoft Excel spreadsheets. For example, you can use spreadsheets to
create a fantasy football league. For my portfolio, I did a spreadsheet of my fantasy football
players and how many points they generated for me.
 Conditional Formatting
 Calculations and Formulas
 What If Scenarios
 Sales Analysis
 Marketing Strategy
Office Procedures I & II
In Office Procedures, I learned the concepts of professional etiquette such as table manners,
professional language, and professionalism at the workplace. In Office Procedures II, I got an
inside scope on Microsoft Outlook. I also learned about file management. I have chosen the Ten
Professionalism Tips for my portfolio because of the excellent tips it provides.
 Memo of Introduction
 Proper Handshake
 Professionalism at Work
 Prioritization
 Workspace at Home
 Setting and Confirming Effective Appointments

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 Communication Skills
 Refund Policy
Business Communication I, II & III
In my Business Communication class, I learned the importance of success and proper grammar. I
learned that communication is one of the key factors to quality efficiency at work. In my
portfolio, I have a essay about the misuse of email.
 Memorandum
 Misuse of Email
 Importance of Listening
 Time Management
 Thank You Letters
 Smart Art
 Adverbs, Adjectives, and Preposition
 Pronouns , Subjects, and Conjunctions
 Helping, Action, and Linking Verbs
Oral Communications
The Oral Communications course taught me active listening techniques. I learned how to stage
and emphasize with clients. I also learned about the three steps of staging and empathizing. In
my portfolio, I did a scenario of difficult situations and how I would handle it with the staging
and empathizing techniques.
 Active Listening
 Staging and Empathizing
 Intercultural Communications
 Telephone Etiquette
 Role-playing
 Customer Service Skill
Written Communication
During my Written Communication course, I learned how to write different kind of letters. This
included adjustment, bad news, sympathy, and request letters. I also learned how to write out a
sales report. In my portfolio, I put the letters that showcase my skills and knowledge of writing
efficient and purposeful letters.

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 Bad News Letter
 Sympathy Letters
 Request Letters
 Claim Letters
 Sales Rep
Personal Finance
This course taught me how to manage my money. This helps me with being more efficient with
my money. I learned how to personally maintain and be more efficient money. I was also taught
basic math functions that will be crucial in my everyday commute. For my portfolio, I wrote a
reflection about everything that I learned in that class.
 Fractions
 Percentage
 Money Management
 Banks and Credit Unions
 Credit Cards
Database Management
In my database class, I worked with Microsoft Access and learned the key concepts of the
program. This program is used to create reports and you can use it to create web pages. For my
portfolio I made a report about a gang database. Doing this piece helped me get the experience
and hands on training in creating database from scratch.
 Microsoft Access
 Database
 Reports
 Forms
 Tables
Presentation Design and Development
Presentation Design class taught me how to create colorful and precise PowerPoints. I learned
about different styles and designs that are available to you on Microsoft PowerPoint.

4. 4
 Slide Transition
 Slide Animations
 Designs
 Layouts
Professional Development
This Professional Development course helped me with creating a better professional image of
myself. I learned about resumes and applications. In this course I learned about interview
questions and did mock interviews. For my portfolio, I have my copy of my professional resume.
 Interview Questions
 Mock Interviews
 Resumes
 Job Application
Word-Core
This was one of my favorite courses. I really enjoyed doing different type of projects and
learning the artistic side of Microsoft Word. I learned key shortcuts and how to create images
using the tools that Microsoft Word offers you. For my portfolio piece, I chose my infographic
resumes because it shows all the tools I learned.
 Infographic Resume
 Designing Business Cards
 Microsoft Word Shortcuts
 Wrap Text and Text Effects

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