1. Summary
Skills
Accomplishments
Experience
Mike Dugger
224 Milo Street
Dayton, Texas 77535
H: 936-257-5050
M: 713-213-6975
mikehdugger@gmail.com
Senior Manager Terminal Operations with 12 years experience. Extensive background in
railroad operations and providing reliable customer service which is performance driven.
Strong interpersonal skills
Strong organizational skills
Strong work ethic
Establishing goals and setting priorities
Good verbal/written communication
skills
Inventory management
Time management
Training
Transportation and Logistics
Direct continuous improvement
Operate within budget
Responsible for providing vision and guidance to a group of 12 direct report managers,
training them on implementation and execution of Service Units plan.
Increased production while reducing cost.
Coordinated the Public Safety team efforts to reduce grade crossing accidents.
Coordinated with other Railroads on my territory to increase train speeds on both
railroads and improves cost while reducing waste.
October 2014
to
August 2015
Baytown, TexasUnion Pacific Railroad
Senior Manager Terminal Operations
Executed the transportation and safety plans for a major terminal. Ensured safety, service,
financial performance, asset utilization and employee leadership objectives were met.
Ensured all safety processes are followed and updated as necessary. Led the on time
execution of the transportation plan, meeting all operational requirements including cost
reductions while maintaining outstanding customer service. I have 6 direct report managers
and 72 agreement employees under my chain of command. Reduced two jobs in the past 6
months with a annual cost savings of 1.2 million dollars.
June 2011
to
October 2014
Houston, TexasUnion Pacific Railroad
Senior Manager Terminal Operations
Provided cross functional leadership to optimize performance, coordinating transportation,
engineering and mechanical operations. Assess and address terminal to and from industry
performance, leading continuous improvement efforts. Provided direction, guidance, and
integration for terminal operations. Led employee engagement and relationship efforts.
Ensured full utilization of all assets such as locomotives, cars , manpower, physical plant to
maximize capacity, operational efficiencies and financial returns. Directed and coordinated
continuous improvement efforts.

2. Education and Training
October 2009
to
June 2011
Muskogee, OklahomaUnion Pacific Railroad
Manager of Road Operations
Managed the service units execution of employee, customer and public safety initiatives and
processes. Ensured FRA and other safety reporting was accurate and timely, meeting all
requirements. Provided direction, guidance, and integration of safety practices and processes
across the service unit. Provided expert counsel on operating practices, and safety rules.
Directed team testing on service unit. Held annual rules classes for engineer and conductor
certifications.
July 2007
to
October 2009
Tulsa, OklahomaUnion Pacific Railroad
Manager of Operating Practices
Conducted annual rules training and certification of Locomotive Engineers and Conductors.
Held discipline hearings up to and including dismissal hearings. Lead the service units safety
processes and managed the cross functional execution of employee, customer and public
safety initiatives and processes. Conducted bi annual certification rides on Locomotive
Engineers and Remote Control Operators.
December 2005
to
July 2007
Houston, TexasUnion Pacific Railroad
Manager of Yard Operations
Conducted the day to day operations of the Baytown Branch. Conducted efficiency testing
on crews to make sure we provided a safe and productive work environment for all
employees. Lead and manage all aspects of a major terminal.
December 1993
to
December 2005
Dayton, TexasUnion Pacific Railroad
Locomotive Engineer
Locomotive Engineer provided the direction and safe efficient movement of rail cars from
one location to another.
2006 Houston, Texas, USALeTourneau University
BBA: Business Management
2003 Houston, Texas, USASan Jacinto Junior College
Associate of Applied Science: Criminal Justice