1. MIGUEL A. CARRILLO (541) 915-1680
711 East Fourth Ave. miguel_a_carrillo@yahoo.com
Sutherlin, OR 97479 http://www.linkedin.com/in/miguelacarrillo
______________________________________________________________________________
SUMMARY
Over 14 years of experience administrating Unix/Linux environments and working with
virtualization technologies, troubleshooting, debugging, providing solutions to complex issues in
large-scale environments and consulting on best practices. Well organized, innovative and self-
reliant, received numerous awards from sales, management, engineers and co-workers for my
professionalism, hard work and commitment to resolve customer facing issues. Documented and
published numerous technical and how to documents, which minimized downtime and risk to
environments.
• Linux (RedHat, SuSE) Administration
• Virtualization (VMWare, Virtual Box, KVM, LDOM’s, Zones, ZFS, LPAR’s)
• Unix Administration (AIX, Solaris sparc, Solaris x86, HP-UX)
• Storage Administration ( EMC, VIOLIN, HITACHI, 3PAR, IBM )
• Network Administraiton
• VERITAS Storage Foundation and Clustering Products
• File Systems (VxFS, Ext4, XFS, UFS, ZFS, NFS, CIFS)
• Multi-Pathing solutions (VxDMP, EMC PowerPath, MPXIO, Linux Native Multipath
and SANVC)
• Authentication (SSL, LDAP, CA)
• Database (SQL, MySQL Oracle)
• Shell Scripting, C programming, Python, Perl

2. Miguel A. Carrillo Page Two
PROFESSIONAL EXPERIENCE
SYMANTEC CORPORATION
Backline Engineer 2006 – present
Second Level Engineer, mentored and provided technical expertise to Support Engineers on
issues related to VERITAS Storage Foundation Product stacks running on Unix/Linux
environments. Primary duties included, administration (Operating Systems, Network, Storage,
SAN and File System), data recovery after storage loss or file system corruption, finding defects,
performance tuning, issue replication, debugging (logs, source code, scripts), consulting on best
practices and core analysis. Interface between technical support and software engineering
groups. Opened and managed engineering escalations, conference calls between vendors, support
and engineering groups. Created technical, and how to documents, clearly documented plan of
actions, analysis and resolutions.
• Installed, configured and administrated 100’s of test systems virtual and physical for the
purpose of troubleshooting, training, and certification of patches/fixes prior to customer
releases.
• Recovered operating systems, storage and file systems due to Network, SAN and
Hardware failures.
• Consulted on best practice and design for Disaster Recovery and High Availability
solutions.
• Provided probable cause analysis using native OS (Operating System) tools for the
purpose of resolving Network, SAN, and OS related issues.
• Provided consulting on best practice to resolve performance related issues using native
Operating System diagnostic tools.
• Designed, installed, configured and maintained our support core analysis server, used
primarily for Linux core analysis, compilation of source kernels and debuginfo kernels.
• Designed and maintained kickstart and yum repository servers for the purpose of
automated installations.
• Designed and maintained iSCSI servers.

3. Miguel A. Carrillo Page Three
KLA-TENCOR CORPORATION
Test Engineer 2000 – 2002
Photo Mask inspection technical test engineer for Rapid Final Integration. Integrated and
configured hardware, Unix operating systems, networks, database servers, and printers to our
photo mask inspection systems. Provided phone and field service support which included fly to
site to resolve complex issues.
• Wrote and documented procedures as part of the standard in the manufacturing process.
Submitted bug reports to engineering for review and analysis
• Part of a dream team that traveled to other countries to install, configure, test and certify
our million dollar Photo Mask inspection systems until customer acceptance.
FENDER MUSICAL
Shift Lead 1998 - 2000
Supervised, trained, and instructed department employees on their duties, and responsibilities.
Tracked daily production numbers and created monthly inventory reports.
• Exceeded weekly production numbers.
• Received Employee of the Month.
U.S. ARMY VETERAN
Supply Manager 1992 - 1996
Managed, supervised, and performed duties connected with the requisition, receipt, storage,
accountability, and issuance of individual, organizational, and installation supplies.
• Prepared records, and inventory listings.
• Corrected property listings, annexes and posted transactions to records.
EDUCATION
Bachelor of Science in Electronics Engineering Technology
DeVry Institute of Technology, POMONA, CA.