1. MICHELLE R. FUBEL DOUGLASS
10 Stonebury Way
Tewksbury, MA 01876
206-799-5837
mfubel@gmail.com
PROFESSIONAL EXPERIENCE
2011-2016 SALVUS BAIN MANAGEMENT(USA) LLC Seattle,WA
Assistant Underwriter
Receive andreview documentsandservicepotential andcurrent insured’s.
Analyze applicationsandscreenapplicantsbasedoncertaincriteria.Requires
advancedknowledgeof Marine Insurance rates,forbothcommercial fishingand
charters. Work closelyandcommunicate effectivelywithotherunderwriters,
insurance companiesandinsurance agents.
 Knowledge of Marine Insurance Rates.
 Conducta Risk Assessments
 Comfortable withavarietyof computersoftware.(ex.Citrix,Sanctions
Check,Excel,Wordand PDF).
 Execute all policytransactionssuchasquotes,policies,endorsements, and
renewalswiththe UnderwritingManager’sapproval.
 Solve complex problemsandevaluate client’sinformation.
2002-2006 & HANOVER INSURANCECOMPANY Braintree &
2008- 2011 Inside Adjuster Worcester,MA
Verify,investigate andresolve thirdpartycasualtyclaims. Requiresadvanced
technical andmedical knowledge. Alsorequiresexceptional interpersonalskills,
since mostclaimsinvolve interactingprofessionallyandsensitivelywith
anxious,upsetandangryclaimantsandattorneys. Communicatingwith
claimantsoftenrequiresknowledge of cultural differencesanddiversity.
 ConfirmCoverage.
 Determine factsthroughinvestigationandassessliabilityaccordingly.
 Reviewmedical reportsandevaluate bodilyinjuryclaims.
 Conductphone interviews,ofteninforeignlanguages.
 Settle bodilyinjuryclaims.
 Negotiate,mediate,arbitrate claimswithlawyerswhennecessary.
 Use complex proprietarysoftware tomanage contactsandworkflow,
reviewandeditdocuments,estimateclaimpayoutamounts.
1998-2002 ARBELLA MUTUAL INSURANCE Quincy,MA
ClaimsService Specialist
Investigate anddisposeof routine andnon-routine firstandthirdparty,
Property, material damage,PIPandbodilyinjuryclaims.
 Negotiate andsettle claims.

2.  Investigate assignedclaimsrequiringpersonal,telephone and/or
writtencontact.
 Evaluate case facts,determine liability,coverage andreserves,then
reporton settlement.
 Interpretandevaluate medicalreportstodetermineif theyapplytothe
claim.
 Use complex proprietarysoftware tomanage contactsandworkflow.
1996-1998 ARBELLA MUTUAL INSURANCE Quincy,MA
ClaimsTechnical Assistant
Investigate anddisposeof automotiveglassdamage claims.
 Processand Payfirstparty glassclaims.
 Contact customersandagentsforadditional informationtodetermine
statusof claims.
 Negotiate price of the bill.
 Use complex proprietarysoftware tomanage contactsandworkflow.
PROFESSIONAL LICENSES HELD
 Insurance ProducersLicensesProperty&Casualty forthe statesof
 Washington,Alaska,Oregon&California.
ACADEMIC PREPARATION
UniversityofSt Andrews St Andrews, Scotland
Postgraduate DiplomainArtHistory,2007
Course workincluded:Rubens&Rembrandt;Medieval ItalianSculpture;
CollectionsandTheirDepictions;ArtHistoryResearchMethods.
Boston University Boston,MA
B.L.S. inArt History(SummaCumLaude),2006
Course workincluded:Artof Rome,Medieval Art&Architecture;Mastersof
The Renaissance;ArtsinAmerica;Impressionism, Historyof Photography.
Quincy JuniorCollege Quincy,MA
A.S.EarlyChildhoodEducation,1990
Course workincluded:ChildPsychology;ChildGrowthandDevelopment.
MEMBERSHIPS:
Sigma AlphaLambda, BostonUniversity
National Leadership& Honors Organization,BostonUniversity
National Scholars Society,BostonUniversity
VOLUNTEER EXPERIENCE
2006-2007 INFERNO:UNIVERSITY OF ST ANDREWS SCHOOL OF ART HISTORY
POSTGRADUATEJOURNAL St Andrews,Fife
Editor

3.  Prepare the journal forpublicationanddetermine itsfinal content.
 Selectappropriate materialforpublication.
 Correct,condense orotherwise modifywritteninformation.
2008-2009 & MUSEUMOF FINE ARTS, BOSTON Boston,MA
2003-2006 InformationCenter Volunteer
 Assistvisitors,answerquestionsaboutthe museumandexhibits.
 Answerquestionsaboutspecificartistsandtheirworks.
 Supplygeneral informationaboutthe museum.
 Give Directions.
 Utilize the InternetandMFA networktolocate informationforvisitors.
REFERENCES
Furnisheduponrequest.