1. SOP
Summaryof BusinessDataOwnerRole andResponsibilities:
 Serve ascross-teamliaisonfromrespective datasource toITS Enterprise SearchTeam
 Maintainsa core understandingof assignedDataSource
 Maintaina highlevel understandingof the interactionof assignedDataSource and Google
SearchAppliance (GSA) Indexingprocess
 Serve asthe mainPOCfor data integrationquestionstothe ProjectTeamandSenior
Management
 Be involvedinthe resolutionprocessforissuesfrominceptiontoresolutionsurrounding
assigneddatasource
Timeline:
Level of Effort
Supporting Search Curator in Issue
Analysis
1. User search comes up with possible
earlier version of document;
determine if search is pointing to
the most recent
information/document.
2. Respond to email/phone inquiries
3. User search comes up with no
results for searched string/term, is
there a directory that needs to
searched, or a document that
search should be directed to?
4. User search comes up with
multiple results or duplicate
results, what should come up?
Please provide a link, or library
5. User is getting “access denied
“/permission issue when
attempting to view file, does the
file need to be checked in (SP)?
INPUT
Proposedchange
(problemor
enhancement)
OUTPUT
Change control
records(SRS)
Update
documentationfor
specificdatasource
Entry Criteria
Change identifiedto
a baselineditem
Exit Criteria
Change closure
Templates, Tools, Forms
Templates(required): Tools (recommended): Forms (required):
(searched string)(results) Version management tool Problem/change request form