1. Michael Hymer Phone 513.257.6881
Email: mh40@fuse.net
11043 Quailwood DR
Cincinnati, OH 45240
WORK EXPERIENCE
2004-2014 Stanley Steemer Intl. Windisch Road, West Chester, OH
Cleaning Technician/ Crew Chief/ Customer Service and Sales Representative
-Provided various cleaning services in home and commercial settings.
-Interacted with customers directly to assure quality of service.
-Provided detailed information on products and services to educate
customers on their best purchase options.
-Ongoing training and certifications in sales, safety, customer retention as
well as all cleaning processes.
1992-2003 TGI Fridays/ Ohio Valley Bistros Colerain Avenue, Cincinnati, OH
Steward
-Purchasing, control, and rotation of a large inventory (Aprox. $50,000)
including perishable items,dry goods and various cleaning,uniform,
restaurant and office supplies.
-Charged with maintaining refrigerated, frozen, and dry storage areas within
Company and Government standards.
-Ordered and received all inventory other than alcoholic beverages.
-Reduced costs by locating (new) vendors and negotiating pricing.
-Problem solving and maintenance functions
-Opened store and set up initial vendors, contract services, etc.
-Utilized PC skills for various ordering and inventory control functions.
-Trained on proprietary software as well as MS Office in Windows NT
1991-1992 TGI Fridays/ Ohio Valley Bistros Montgomery Road, Cincinnati, OH
Steward
-Same as above for the most part other than opening duties — different
location.
1987-1991 TGI Fridays/ Ohio Valley Bistros Montgomery Road, Cincinnati, OH
BOH(Kitchen)Worker
-Worked all positions in kitchen.
-Responsible as “shift leader" for closing kitchen five or more nights a week
for nearly four years.
-Store trainer. Ensured speed of service and food quality through example
and training to — or above — Friday’s standards.
1984-1987 TW Lee’s (Restaurant) Chester Road, Sharonville, OH
Broiler/Window Cook
Assistant Kitchen Manager
1981-1984 TGI Fridays Princeton Pike, Springdale,OH
Dishwasher - Starting Position
Window Cook - Ending Position
EDUCATION
1995-1997 PC Repair, A+ Certification Home Study NRI Schools, Cleveland, OH
1980-1981 Business Administration Wilmington College, Wilmington, OH
- Attended for three quarters
- Made President’s List Winter 1981
- Made Dean’s List Spring 1981
1977- 1979 Communication Electronics Scarlet Oaks JVS, Sharonville, OH
1974- 1977 Forest Park High School (Now Winton Woods) Forest Park, OH

2. Hobbies
-Computers – building, trouble shooting (most recently linux systems)
-I've spent significant time providing help on Ubuntu forums
-Updating and maintaining systems for family members
-Genealogy
-Guitar/music