1. RUBEN DARIO FELIZ
3340 BAILEY AVE APT 13-F, BRONX NY 10463
718-708-5216 House 718-548-0806 Other House Phone 347-376-9665 Cell
rubenfeliz012@yahoo.com
CUSTOMER SERVICE PROFESSIONAL
Employment NOVITEX ENTERPRISE SOLUTIONS
CUSTOMER SERVICE ASSOCIATE
NEW YORK, NY, USA
SEP 2009-PRESENT
-Use Pitney Bowes Connect 3000 mailing machines.
-Sort incoming mail and packages.
-Prepare outgoing packages using FedEx Shipping
management and UPS Worldship.
-Organize and take inventory of supplies and using
Excel.
-Serve as back up for facilities.
-Set up conference rooms and cafeteria for events.
-Serve as back up for copy operator using GBC and
Konica Minolta C6501 BIZ HUB.
_Used the Oracle system to process payments.
_Serve as back up Customer Service answering the
phones.
2009 - Present
MACY"S
MERCHANDISE HANDLER
NEW YORK, NY, USA
November 2007 - December 2007
-Organized merchandise on display and on the racks.
-Helped customer with their purchase such as looking
for specific sizes or colors in the stock room.
-Supplied the cash register of any additional supplies
such as shopping bags and tie and shirt boxes.
-Distributed the merchandise to their rightful floor and
back to my designated floor.
2007
CLEANING SERVICES
PORTER/SECURITY
NEW YORK, NY, USA
June 2007 - August 2007
-Cleaned lobby and basement area.
-Put up carpet when required.
-Vacuum carpet.
-Provided security in the lobby.
-Conducted perimeter checks.
-Swept the vicinity.
-Worked at 605 3rd Ave Fisher Brother site.
2007

2. CROSS & GUARD EMPLOYMENT AGENCY
MAIL/OFFICE CLERK
New York, NY, USA
April 2007 - July 2007
-Worked at the Natori company site.
-Process and distribute all incoming mail and packages.
-Input all incoming/outgoing packages using Excel.
-Check email using Outlook for any additional errands and
jobs.
-Check and replace all lighting bulbs.
-Keep an inventory of sodas and snacks and replenish as they
run out.
-order supplies and keep track of supplies.
-Stamp outgoing mail using Pitney Bowes DM400/500/550
mailing machine.
-Keep hallways clear of obstructions and maintain kitchen
area clean.
-Prepare boxes for storage in warehouse and keep a log of all
items going into storage.
-Processed all outgoing FedEx using FedEx Shipping
manager
2007
PINEY BOWES MANAGEMENT SERVICES
2ND SHIFT OPERATOR
New York, NY, USA
April 2006 - November 2006
-Worked at Schulte Roth and Zable.
-Copy litigation papers using Xerox 765 work stations.
-Service the Xerox and supplied the paper to the work stations
for employees to use.
-Help employees with any questions regarding copy or print
jobs.
-delivered urgent print or copy jobs to their destination.
-Keep a log of all paper used by the secretaries in their own
work stations.
2006
PINKERTON SECURITY
SECURITY OFFICER
New York, NY, USA
October 2001 - March 2002
-Provided security surveillance of building and adjacent
vicinity.
-Managed daily activities of loading dock and maintained
daily traffic log.
-Provided security for employees and oversaw parking facility.
-Escorted visitors through premises.
2001-2002

3. PITNEY BOWES
CUSTOMER SERVICE ASSOCIATE
New York, NY, USA
February 2000 - June 2001
-Oversaw correspondence and deliveries throughout site.
-Developed and maintained accurate record system of
transactions.
-Replenished inventory for a variety of departments.
-Worked at Time Warner site.
2000-2001
DYNAMEX/NYMEX
MAILROOM CLERK
New York, NY, USA
March 1998 - February 2000
-Distributed correspondence and packages throughout the
site.
-Recorded all postal transactions.
-Worked effectively with supervisor to collect incoming
documents.
-Worked at Banco do Brazil site.
1998-2000
Education BRONX COMMUNITY COLLEGE
BRONX NEW YORK
1997
35 CREDITS ACCUMULATED
References Furnished Upon Request