1. Michael C. Holmes 718.978.4372 | hammertime53@yahoo.com | St. Albans, NY 11412
TRADE SUPPORT SPECIALIST
Apply analytical skills and a best-practice approach to provide insight on risks/impacts, determine direction/action across brokerage and
trade operations. Proven ability to assess and solve problems quickly based on deep industry experience; works seamlessly across
diverse internal and external groups. Excel in monitoring, reporting, strategy development and planning. Areas of Expertise:
Relationship Management | Vendor Management | Troubleshooting/Resolution | Outstanding Communication | Reporting | TeamPlayer
Complex Problem Solving | Process Improvements | Research | Client Relationships | Customer Service
PROFESSIONAL EXPERIENCE
ASSOCIATE,FAIL CONTROL,US BROKERAGEOPERATIONS RBC Capital Markets | New York, NY | 2008-2014
 Built and distributed reports fromfail runs to various sales desks.
 Created and reconciled reports for sales representatives on the T+ 5 report and the ICI versus ADP vendor accounts.
 Reduced the number of trade breaks resulting in improved efficiencies within the department.
 Confirmed trades with counterparties fordelivery instructions; resolvedsame day trades which counterparties did not recognize
in Depository Trust & Clearing (DTC) or Euro clear.
 Liaised between branches, correspondents and financial advisors to resolve trades three days or older.
 Distributed sellout notices to clients to avoid financial risk for the firm.
US BROKERAGEOPERATIONS-SETTLEMENTS | 2008-2009
 Participated in the conversion to clean up fails in DTC settlements; solely monitored and consolidated up to 1,000 fails per day
working in a team of 5.
 Acquired additional work when co-worker took leave of absence; implemented procedures to streamline and reduce
redundancies in workload resulting in a 50% reduction in outgoing trade calls.
 Utilized Bloomberg, ICI, DTC and Broadridge Cage III for resolving trade issues.
 Liaised with correspondents and trading desk to book trades.
WEALTH MANAGEMENT – TRADE SUPPORT UBS AG International | New York New York | 2006-2008
 Booked UBSI trade tickets into the FIPS system.
 Liaised with counterparties to ensure settlement.
 Assistedin clearing trades with Euro clear and DTC.
 Calculated trades on Bloomberg to determine correct proceeds.
 Produced and distributed firm wide spreadsheet to management on daily trace report.
 Communicated with branches on trades missing instructions orwith financial discrepancies.
TRADE SUPPORT JP Morgan Chase | New York New York | 2003-2005
 Updated the corporate bond marks for economic revisions.
 Monitored the internalmatch screen to compare Government Treasury desktrades against corporate desktrades.
 Saved $1,000s using Bloomberg and Integrated Security Trading/Processing systems to ensure comparable pricing.
PRODUCTMAINTENANCEADMINISTRATOR-InstitutionalInfrastructure Division Morgan Stanley | Brooklyn, NY | 2003
 Managed product setup oftreasuries, investment grade and high yield corporate,municipal securities and CMOs.
 Ensured timely and accurate settlement of mortgage and asset-backed trades by confirming accurate trade calculations priorto
settlement date.
 Adjusted productattributessuch as day delays,factors,interest rates and accrualperiods .
TRADE SUPPORTANALYST-Fixed Income Division UBS AG/PaineWebber, Inc. | New York, NY | 1990-2002
 Saved $50K+ after discovering an error in mortgage P&L.
 Managed corporate bonds, common stocks,agencies,Government bonds and mortgage backed securities.
 Monitored trades forcorrections and adjustments.
 Assistedthe MBS trading desk with nightly P&L.
 Supported traders to ensure the accuracy oftrades processedon the fixed income pricing system.
EDUCATION & TECHNICAL
Associates Degree, Money & Banking -The Borough Of Manhattan Community College
Bloomberg | Microsoft Suite | DTC | Euroclear | ICI Impact | Reconciliation | LoanNet | Bony | Broadridge Cage III