MELJUN CORTES research lectures_dba_thesis_example_strategic_business_model
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Evaluation of Employability Determinants
of Information Technology Graduates
in Metro Manila: A Strategic
Business Model
MELJUN CORTES
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Introduction
In a world where knowledge is a critical element for
nations to prosper and compete, excellence is
based on the quality and relevance of education
and how it can ensure that graduates have the
knowledge, skills, attitudes, and values that
industries need. The changing nature of work
environments, the emergence of technology-driven
processes, and the diversified needs of clientele
are challenging the ability of Higher Educational
Institutions (HEIs) to meet the demand for
employable graduates (DeGuzman and DeCastro,
2008).
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Introduction
The real problem of our country is not totally
unemployment, but the inability to generate
qualified graduates to fill in the needed supply in
the job market, and the Information Technology (IT)
graduates’ is no exception in the increasing trend
to the mismatch of education output and industry
needs (Asian Development Bank, 2008).
Thus, the study will evaluate the employability
determinants of Information Technology
Graduates, if the skills and competencies acquired
from HEIs match or fit those required by
businesses and/or software industries.
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Conceptual Framework
One very useful approach to educational evaluation
is known as the CIPP, or Context, Input, Process,
Product approach, introduced by Daniel
Stufflebeam in 1966 to guide mandated evaluations
of U.S. federally funded projects because these
emergent projects could not meet requirements for
controlled, variable-manipulating experiments,
which then were considered the gold standard for
program evaluations. Since then, the model has
been widely applied and further developed in 1983.
The CIPP Model for evaluation is a comprehensive
framework for guiding formative and summative
evaluations of programs, projects, personnel,
products, institutions, and systems.
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Statement of the Problem
1. What is the company profile of the companies included in this research in terms of the following:
1.1 Type of business,
1.2 Company size,
1.3 Total number of employees,
1.4 Products and services, and
1.5. System/software packages and language used?
2. What is the professional profile of the respondents in this study in terms of the following:
2.1 Educational attainment
2.2 Position in the company, and
2.3 Length of service in their current jobs
3. What is the level of preparedness of the respondents in this study in relations to the following:
3.1 Knowledge of computers,
3.2 Skills on the use of computers,
3.3 Other allied competencies, and
3.4 Attitudes and values?
4. To what extent do the preparedness variables, namely;
4.1 Knowledge of computers,
4.2 Skills on the use of computers,
4.3 Other allied competencies, and
4.4 Attitudes and values
significantly affect the employability of IT graduates of educational institutions?
5. How did the respondents rate their level of employability vis a vis the computer education they
have acquired in their respective educational institutions?
6. What “Strategic / Employability Business Model” can be drawn and designed for this study?
7. Based on the results of the research, what Academic–Industry Program can be designed to
optimize the preparedness and consequently, the employability of Information Technology
graduates, and the capabilities set by the Computer Software industries/businesses?
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Hypotheses of the Study
There are no significant differences on the employability
determinants of IT graduates as perceived by the IT
manager and IT personnel with respect to the level of
preparedness on: a) knowledge of computers, b) skills on
the use of computer software packages and languages, c)
other allied competencies, and d) attitudes and values;
Knowledge of computers significantly affects the
employability of Information Technology graduates;
Skills on the use of computers significantly affect the
employability of Information Technology graduates;
Other allied competencies significantly affect the
employability of Information Technology graduates; and
Attitudes and values significantly affect the employability
of Information Technology graduates.
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Significance of the Study
This study is going to be significant to the following, so that they will understand the role and impact on
the preparedness of Information Technology graduates in respect to their job responsibilities:
Institutional Executives. This study will give them impetus and insights on the role of
technology in their institutions, thereby, realize and understand the multifaceted nature and
management of technology in education and prepare students to make them employable and
meet the demands of the industry.
The IT Faculty. This study hopes to enhance them to understand the conditions under which
they work and aid their efforts to make the best uses of technology in their classrooms, laboratories,
and offices. Only with these efforts can faculty defend against technologies threats to high quality
teaching, academic freedom and supportive working environments.
The IT Graduates. Through the use of advanced technology, interactive learning does not only
take place which can simulate students to think, get motivated and involved in enhancing their
learning and problem-solving skills, but also will have access to high quality education including
workstations, online learning, rich interactive information resources, excellent books and custom-
published materials. These collaborative work challenges them to use the rich information
resources available that meet their individual learning needs, abilities, preferences, and interests
thus making them qualified for any job positions that are available in the industry based on their
college degrees earned.
Stakeholders/Employers - This study will enable the employers to assess the employability and
preparedness of information technology graduates to perform work responsibilities vis a vis their
related IT course finished in tertiary education to meet the business and/or industry needs.
The Other Researchers. This study will enrich the dearth of studies on graduates employability
and job preparedness of graduates to meet the challenging needs of the industry.
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Scope and Limitations
The study will cover only the Employers/Managers and IT personnel
of fifteen (15) member–companies of Philippine Software Industry
(PSIA) such as:
(1) ACCENTURE
(2) Advance World System (AWS) Information Systems
(3) Computer Professionals Inc
(4) Entertainment Gateway Group Corp (EGG)
(5) FUJITSU Ten Solutions Philippines Inc
(6) Hewlett-Packard
(7) IBM Phils.
(8) Innove Communications (Globe Telecoms)
(9) LOGICA Philippines
(10)Microsoft Philippines
(11)MSIT Solutions
(12)Netsuite
(13)Orange & Bronze Software Labs
(14)Novare Technologies and
(15)TELUS International.
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Research Design
A descriptive study method of research will be
used. The structured and unstructured
questionnaires will be used to gather data through
email and direct interviews from respondents.
Being descriptive, the study will find out the
employability determinants that contribute to the
preparedness of Information Technology (IT)
graduates that will match the skills and capabilities
set by IT software industry. These specifications
will be analyzed to establish the extent of
agreement or lack of agreement between groups
of respondents.
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Locale of the Study
This study will be conducted to only recognized institutions and the
software industry member–companies of Philippine Software
Industry (PSIA) in Metro, Manila. These fifteen (15) member–
companies of Philippine Software Industry (PSIA) include:
(1) ACCENTURE
(2) Advance World System (AWS) Information Systems
(3) Computer Professionals Inc
(4) Entertainment Gateway Group Corp (EGG)
(5) FUJITSU Ten Solutions Philippines Inc
(6) Hewlett-Packard
(7) IBM Phils.
(8) Innove Communications (Globe Telecoms)
(9) LOGICA Philippines
(10)Microsoft Philippines
(11)MSIT Solutions
(12)Netsuite
(13)Orange & Bronze Software Labs
(14)Novare Technologies and
(15)TELUS International.
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Respondents of the Study
As indicated in the “Locale of the Study”, the population will include fifteen
(15) member–companies of Philippine Software Industry (PSIA).
The sample respondents from each of the fifteen (15) companies will consist
of :
(a) ten (10) I.T. personnel, and
(b) two (2) I.T. managers / direct supervisors.
Thus, the total expected respondents of one hundred eighty (180) for the
sample size consists of:
(a) one hundred fifty (150) I.T. personnel, and
(b) thirty (30) I.T. managers / direct supervisors.
The sample size is approximately ten percent (10%) of the estimated
population, based on the Central Limit Theorem.
The analysis will lead to the industry-academe program that can be designed
to optimize the preparedness and consequently, the employability of
Information Technology (IT) graduates.
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Research Instrument
The survey questionnaire was self-developed by the researcher.
It consists of seven (7) parts, namely: (1)Company Profile,
(2)Professional Profile of the Respondent, (3)Knowledge on
Computers, (4)Skills/Abilities on Computer
Packages/Languages, (5)Other Allied Competencies,
(6)Attitudes and Values, and Other Skills, (7)Evaluation .
Most of the question items in the instrument are in nominal
scale and ordinal scale, where respondents are simply to
indicate or encircle the response from a Four(4)–Point–Likert
Scale consisting of : 4–Strongly agree, 3–Agree, 2 –Disagree
and 1-Strongly disagree
The two (2) sets of questionnaires were constructed by the
researcher to find out the employability determinants that
contribute to the preparedness of Information Technology
graduates that will match the skills and competencies required
by the businesses software industries.
Survey questionnaires (Appendix B - For Executives - Form1)
will be administered to employers/managers/supervisors of
Philippine software industry companies, while (Survey
Questionnaires for IT Personnel – Form2) will be given to
graduates of Information Technology related courses.
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Statistical Treatment
In analyzing and interpreting the data to be
gathered, the following statistical tools
and techniques will be used.
Percentage
Weighted Mean
Kruskal-Wallis One-way Analysis of
Variance
T-test
Regression Analysis