Melissa Ward resume

1. Melissa Ward
21013 Great Mills rd. Lexington Park MD, 20659 | 3019976545 | missalissa01@hotmail.com
Objective
I am a second year Medical Laboratory Technology student at the College of Southern Maryland, looking
to find a job in a Hospital setting where I can continue my education.
Education
ASSOCIATES OF APPLIED SCIENCE | MAY 2018 | COLLEGE OF SOUTHERN MARYLAND
· Major: Medical Laboratory Technology
· Related coursework:Introduction to Clinical Laboratory, Urinalysis, Hematology, Blood Bank, Clinical
Microbiology,Clinical Chemistry
HIGH SCHOOL DIPLOMA | JUNE 2001 | GREAT MILLS HIGH SCHOOL
Skills & Abilities
 Clinical training
 American Heart association Basic Life Support for Healthcare Providers (CPR and AED) certification
 Microsoft Word
 Microsoft Power Point
 Medical Terminology
Experience
SHIFT MANAGER | WAWA | APRIL 2007 TO AUGUST 2011
Tooknecessary steps to meet customer needs and effectively resolvefoodor service issues.
Communicated clearly and positively withco-workersand management. Resolved guest complaints
promptly and professionally. Carefully maintained sanitation, health and safety standards in all work
areas. Quickly unloaded productshipments and stocked freezers. Assisted management with monthly
inventory control and weekly stockordering.
SWING MANAGER | MCDONALDS | MARCH 2005 TO JUNE 2007
Tooknecessary steps to meet customer needs and effectively resolvefoodor service issues. Correctly
received orders, processed payments and responded appropriately to guest concerns. Communicated
clearly and positively withco-workersand management. Resolved guest complaints promptly and
professionally. Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
Carefully maintained sanitation, health and safety standards in all workareas. Closely followed
standard procedures for safe foodpreparation, assembly and presentation to ensure customer
satisfaction. Quickly unloaded product shipments and stocked freezers. Assisted management with
monthly inventory control and weekly stockordering. Prepared items according to written or verbal
orders, workingon several different orders simultaneously.