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PREHOSPITALPREHOSPITAL
EMERGENCY CAREEMERGENCY CARE
CHAPTER
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Prehospital Emergency Care, 10th
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Mistovich | Karren
TENTH EDITION
Emergency Care
Medical Systems,
Research, and Public
Health
1
Prehospital Emergency Care, 10th
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Learning ReadinessLearning Readiness
• EMS Education Standards
 Preparatory
 Public Health
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Learning ReadinessLearning Readiness
ObjectivesObjectives
• Please refer to pages 1 and 2 of your
text to view the objectives for this
chapter.
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Learning ReadinessLearning Readiness
Key TermsKey Terms
• Please refer to page 2 of your text to
view the key terms for this chapter.
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Setting the StageSetting the Stage
• Overview of Lesson Topics
 The emergency medical services (EMS)
system
 Roles, responsibilities, and attributes of
EMTs
 State EMS agencies, medical direction,
and quality improvement (QI)
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Setting the StageSetting the Stage
• Overview of Lesson Topics
 Patient safety
 Research in EMS
 Public health and EMS
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Case Study IntroductionCase Study Introduction
Every Saturday Ben Melton has breakfast
at Dave’s Diner, a favorite with locals in
the small tourist town. Despite having
diabetes and carrying an extra 40 pounds
around his waist, 51-year-old Ben finds it
hard to pass on Dave’s breakfast platter
of eggs, steak, and fried potatoes.
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Case Study IntroductionCase Study Introduction
This morning, by the time his coffee
arrives, Ben isn’t feeling so well. Just as
his friend, Arnie, notices that Ben has
turned pale and broken into a sweat, Ben
collapses, pulling the tablecloth with him
to the floor.
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Case StudyCase Study
• What components of a health care
system must be in place for Ben to
receive immediate help?
• What weaknesses in a system could
decrease Ben’s chances of getting help?
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IntroductionIntroduction
• Sudden loss of life and disability from
catastrophic accidents and illnesses is a
major public health problem.
• Every year thousands of people die or
suffer permanent harm because of lack
of access to adequate to emergency
medical services.
• EMTs can make a positive difference.
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The EMS System: HistoryThe EMS System: History
• What happens to an injured or ill
patient before he reaches the hospital
can make a critical difference.
• Lessons learned from observations in
the Korean and Vietnam wars have
impacted the development of modern
EMS systems.
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The EMS System: HistoryThe EMS System: History
• In the past, care did not begin until the
patient reached the hospital.
• In 1966, the EMS “white paper”
identified deficiencies in prehospital
medical care, including lack of EMT
training and lack of organized systems.
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The EMS System: HistoryThe EMS System: History
• Modern EMS is part of a continuum of
care that begins at the scene of the
emergency and continues through
hospital discharge and rehabilitation.
• Several significant developments
helped lead to this EMS system.
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The EMS System: HistoryThe EMS System: History
• The Highway Safety Act of 1966
 Required each state to establish a
highway safety program that included
emergency services
 The National Highway Transportation
Safety Administration (NHTSA), part of
the Department of Transportation
(DOT), led the development of EMS.
 An early initiative was the development
of national standard curricula for EMS.
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The EMS System: HistoryThe EMS System: History
• The Emergency Medical Services
System Act of 1973 provided access to
millions of dollars of funding for EMS.
• The American Heart Association (AHA)
began to teach CPR to the public.
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The EMS System: HistoryThe EMS System: History
• In 1993 the National Registry of EMTs
(NREMT) released the National
Emergency Medical Services Education
and Practice Blueprint, which:
 Defined issues related to EMS training
and education
 Served as a guide to the development of
national training curricula
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The EMS System: HistoryThe EMS System: History
• NHTSA documents
 1996 EMS Agenda for the Future
• Focused on making EMS a greater
component in the health care system
 2000 EMS Education Agenda for the
Future: A Systems Approach
• Focused on the need for nationwide
consistency in the education, training,
certification, and licensure of entry-level
EMS personnel
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The EMS System: HistoryThe EMS System: History
• NHTSA documents
 2005 National EMS Core Content
• Defined the domain of knowledge of the
National EMS Scope of Practice Model
 2006 National EMS Scope of Practice
Model
• Defines four levels of EMS licensure
 National EMS Education Standards
• Outline minimum terminal objectives for
EMS education programs continued on next slide
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The EMS System: HistoryThe EMS System: History
• The 2006 Institute of Medicine (IOM)
report The Future of EMS Care: EMS at
the Crossroads recommends:
 Common scopes of practice to allow
reciprocity between states
 National accreditation for all paramedic
programs
 National certification as a prerequisite
for state licensure and local
credentialing
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The EMS System: StandardsThe EMS System: Standards
• NHTSA provides a set of recommended
state standards, the Technical
Assistance Program Assessment
Standards.
• There are ten components.
continued on next slide
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The EMS System: StandardsThe EMS System: Standards
• Regulation and policy
 Laws, regulations, policies, and
procedures that govern the EMS system
 A state-level EMS agency to provide
leadership to local jurisdictions
• Resource management
 Central control of EMS resources so that
there is equal access to acceptable
emergency care
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The EMS System: StandardsThe EMS System: Standards
• Human resources and training
 All personnel who staff ambulances and
transport patients must be trained to at
least the EMT level
• Transportation
 Safe, reliable transportation by ground
or air ambulance
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The EMS System: StandardsThe EMS System: Standards
• Facilities
 Patients must be delivered to
appropriate medical facilities
• Communications
 Public access to the system
 Communication among dispatcher, EMS
personnel, and hospital
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The EMS System: StandardsThe EMS System: Standards
• Public information and education
 EMS personnel should participate in
programs to educate the public in injury
prevention and how to access the EMS
system.
• Medical direction
 A physician medical director to provide
medical oversight
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The EMS System: StandardsThe EMS System: Standards
• Trauma systems
 A system of specialized care for trauma
patients
• Evaluation
 A quality improvement system
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EMS System AccessEMS System Access
• The most common way of accessing
EMS is dialing 911.
• Enhanced 911 (E-911) allows:
 Automatic number identification
 Automatic location information
continued on next slide
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Communications play a vital role in the Emergency Medical Services (EMS) system.
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EMS System AccessEMS System Access
• Benefits of 911
 Public safety answering point (PSAP) is
staffed by specially trained dispatchers.
 The number is easy to remember and
use.
 All emergency services—police, fire, and
EMS—are accessible by dialing one
number.
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EMS System AccessEMS System Access
• Cell phones pose some challenges to
911 systems.
 They are not identified with a fixed site,
so the location is identified as the
closest cell tower.
 Calls near geographic boundaries can go
to a different PSAP.
 FCC rules are being implemented to
improve cellular access to 911.
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EMS System AccessEMS System Access
• Voice over Internet Protocol (VoIP) also
poses potential challenges that are
addressed by FCC rules.
 911 service must be a standard feature
to all customers.
 The subscriber must give the physical
location of where the service will be
used.
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EMS System AccessEMS System Access
• Voice over Internet Protocol (VoIP) also
poses potential challenges that are
addressed by FCC rules.
 The provider must transmit all 911 calls
and associated information to the
appropriate PSAP.
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Case StudyCase Study
Charlene, one of the waitresses in the
restaurant, pulls a cell phone from her
pocket and dials 911. The dispatcher
immediately transfers the call to a
specially trained emergency medical
dispatcher. The EMD asks Charlene a
series of questions to get help on the
way, and gives her instructions for
checking and monitoring Ben’s condition
until help arrives. continued on next slide
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Case StudyCase Study
• What components of the EMS system
have been used in this case so far?
Click each item you select.
Regulations &
Policy
Regulations &
Policy
Resource
Management
Resource
Management
Human
Resources &
Training
Human
Resources &
Training
TransportationTransportation FacilitiesFacilities
CommunicationCommunication
Public
Information &
Education
Public
Information &
Education
Medical
Direction
Medical
Direction
Trauma
Systems
Trauma
Systems
EvaluationEvaluation
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Case StudyCase Study
EMTs Juliana Smock and Peter Saylor,
who had just finished their check of the
ambulance, respond to the dispatch,
heading down Highway 129 toward
Dave’s. An anxious customer holds open
the front door as Juliana and Peter pull to
a stop in front of the restaurant. Taking a
look around at the scene, the EMTs grab
their equipment and head for the door.
continued on next slide
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Case StudyCase Study
• What EMT responsibilities have Juliana
and Peter demonstrated so far?
• What EMT responsibilities do you
predict they will perform next?
• How will the EMTs’ appearance and
actions determine how they are
perceived by others?
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Levels of ProvidersLevels of Providers
• The National EMS Scope of Practice
Model identifies four levels of EMS
practitioners.
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The four levels of EMS practitioners.
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Levels of ProvidersLevels of Providers
• Emergency Medical Responder
 Provides immediate lifesaving care to
patients while awaiting response from a
higher-level EMS practitioner
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Levels of ProvidersLevels of Providers
• Emergency Medical Technician
 Provides basic emergency medical care
and transportation using the basic
equipment found on an ambulance
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Levels of ProvidersLevels of Providers
• Advanced Emergency Medical
Technician
 Provides basic and limited advanced
emergency medical care and
transportation to patients in the
prehospital environment
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Levels of ProvidersLevels of Providers
• Paramedic
 Performs advanced assessments, forms
field impressions, and provides invasive
and drug interventions as well as
transport
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The Health Care SystemThe Health Care System
• A health care system is a network of
medical care that begins in the field
and extends to hospitals and other
treatment centers.
• EMS providers are part of a
community’s health care system.
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The Health Care SystemThe Health Care System
• The different health care facilities to
which EMTs may transport patients
have different capabilities.
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The Health Care SystemThe Health Care System
• Trauma center
• Burn center
• Obstetrical center
• Pediatric center
• Poison center
• Stroke center
• Cardiac center
• Hyperbaric center
• Spine injury center
• Psychiatric center
continued on next slide
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The Health Care SystemThe Health Care System
• Trauma centers
continued on next slide
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A trauma center can provide rapid surgical intervention and treatment of injuries that generally exceeds hospital
emergency department capabilities. (© Edward T. Dickinson)
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The Health Care SystemThe Health Care System
• EMTs work as team members with
other public safety personnel.
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The EMT works closely with other public safety personnel.
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You will often work as a team with paramedics and others.
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Case StudyCase Study
After quickly determining the nature of
Ben’s problem, the EMTs head toward the
closest hospital, a 35-minute trip, with
Juliana behind the wheel and Peter in the
back of the ambulance, caring for Ben.
Having arranged for a paramedic unit to
meet them en route, Peter gives the
paramedics a quick radio report.
continued on next slide
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Case StudyCase Study
Peter continues patient care, following
protocols until they meet with the
paramedic unit.
continued on next slide
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Case StudyCase Study
• How can requesting a paramedic
intercept benefit the patient?
• What are some of the potential pitfalls
in patient safety at this phase of the
call?
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EMT ResponsibilitiesEMT Responsibilities
• All EMTs share a common set of
responsibilities.
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Table 1-1 Roles and Responsibilities of the
Emergency Medical Technician
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EMT ResponsibilitiesEMT Responsibilities
• Personal safety and the safety of others
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The EMT must ensure personal safety at all times. (© Pat Songer)
continued on next slide
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EMT ResponsibilitiesEMT Responsibilities
• You cannot help the patient, other
rescuers, or yourself if you are injured.
 Use safe driving habits.
 Do not enter or stay on an unsafe
scene.
 Be alert to situations with a risk for
violence.
 Wear reflective clothing and protective
clothing as indicated.
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EMT ResponsibilitiesEMT Responsibilities
• Patient assessment and emergency
care
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The EMT is responsible for providing competent patient care.
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EMT ResponsibilitiesEMT Responsibilities
• Gain access to patients, recognize and
evaluate problems, and provide
emergency care.
 Primary assessment
• Identify and manage immediate threats
to life.
 Secondary assessment
• Identify other problems.
 Treat the conditions you find.
continued on next slide
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EMT ResponsibilitiesEMT Responsibilities
• Safe lifting and moving
 Prevent further harm to the patient.
 Prevent yourself from being injured
through good body mechanics and
having an adequate amount of help.
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EMT ResponsibilitiesEMT Responsibilities
• Transport and transfer of care
 Make a destination decision according to
protocols.
 Notify the receiving facility of the
patient’s condition.
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The EMT can get on-line medical direction by telephone, cell phone, or radio.
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EMT ResponsibilitiesEMT Responsibilities
• Transport and transfer of care
 Continue care en route.
 Drive safely.
continued on next slide
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Assessment and emergency care are continued en route to the medical facility.
continued on next slide
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EMT ResponsibilitiesEMT Responsibilities
• Transport and transfer of care
 Give verbal and written reports.
 Provide additional assistance as needed.
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The EMT is responsible for properly transferring the care of the patient to the appropriate medical personnel.
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EMT ResponsibilitiesEMT Responsibilities
• Record-keeping and data collection
 Log the call.
 Complete patient care reports.
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As soon as possible, complete the written or electronic prehospital care report.
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EMT ResponsibilitiesEMT Responsibilities
• Patient advocacy
 EMTs are responsible for protecting the
patient’s rights.
• Secure and transport personal belongings
if needed.
• Protect the patient’s privacy.
• Make sure that the patient’s family
knows how to get to the hospital.
continued on next slide
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EMT ResponsibilitiesEMT Responsibilities
• Patient advocacy
 EMTs are responsible for protecting the
patient’s rights
• Provide necessary information to hospital
personnel.
• Honor any patient requests you
reasonably can.
• Maintain patient confidentiality.
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Case StudyCase Study
At the designated point, the EMTs meet
the paramedic unit and give an update
on Ben’s status. The paramedic, Alexis
Brady, further assesses Ben and
implements advanced life support (ALS)
treatment. Following the treatment,
which was administered to increase Ben’s
abnormally slow heart rate, Ben regains
consciousness and is confused about
what is happening. continued on next slide
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Case StudyCase Study
• Now that Ben is conscious, what do you
think are his expectations for how Peter
and Alexis interact with him?
• How could the nature of those
interactions affect the quality of patient
care?
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EMT Professional AttributesEMT Professional Attributes
• Certain professional attributes are
important to maximize effectiveness as
an EMT.
continued on next slide
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Table 1-2 Characteristics of Professional Behavior
for EMTs
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EMT Professional AttributesEMT Professional Attributes
• Appearance
 Excellent personal grooming and a neat,
clean appearance help instill confidence
in patients and help protect them from
contamination that caused by dirty
hands, fingernails, or clothing.
 Proper appearance can send the
message that you are competent and
can be trusted to make the right
decisions.
continued on next slide
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EMT Professional AttributesEMT Professional Attributes
• Knowledge and skills
 Required coursework
 Use and maintenance of equipment
 Safety and security procedures
 Geography and travel routes
 Traffic laws
 Continuing education
continued on next slide
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EMT Professional AttributesEMT Professional Attributes
• Physical demands
 Ability to lift and carry up to 125 pounds
 Good (or correctable) eyesight and color
vision
 Ability to communicate effectively orally
and in writing
 Good hearing
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EMT Professional AttributesEMT Professional Attributes
• Personal traits
 Patients look toward someone to re-
establish order in a suddenly chaotic
world.
 That requires the characteristics listed
on the following slides.
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EMT Professional AttributesEMT Professional Attributes
• Leadership ability
 Assess a situation quickly.
 Step forward to take control when
appropriate.
 Set action priorities.
continued on next slide
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EMT Professional AttributesEMT Professional Attributes
• Leadership ability
 Give clear and concise directions.
 Be confident and persuasive enough to
be obeyed.
 Carry through with what needs to be
done.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
EMT Professional AttributesEMT Professional Attributes
• Calm, reassuring personality
 Be able to calm anxious and agitated
patients.
• Good judgment
 EMTs must make decisions in stressful
situations.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
EMT Professional AttributesEMT Professional Attributes
• Good moral character
 EMTs are in a position of public trust
that cannot be defined by laws alone.
• Stability and adaptability
 EMTs are exposed to stressful situations
and must delay expression of emotions
until an appropriate time.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
EMT Professional AttributesEMT Professional Attributes
• Ability to listen
 EMTs must accurately gather
information from patients and
bystanders.
 EMTs must be accurate when receiving
orders from medical direction.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
EMT Professional AttributesEMT Professional Attributes
• Resourcefulness and ability to
improvise
 Each call, situation, and patient is
different, requiring that EMTs be
resourceful to provide efficient, effective
care.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
EMT Professional AttributesEMT Professional Attributes
• Cooperativeness
 The care of a patient requires the
cooperative interactions of many
personnel.
• Maintenance of certification and
licensure
 This is a personal responsibility that
involves obtaining continuing education
and submitting required forms and fees.
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
State EMS Agency RoleState EMS Agency Role
• There is overlap between the EMS,
public safety, and public health.
• State EMS agencies act in ensuring that
high-quality EMS is provided in order to
protect the health and safety of the
public.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
State EMS Agency RoleState EMS Agency Role
• Primary responsibilities include:
 Overall planning, coordination, and
regulation of the statewide EMS system
 Licensing EMS agencies and personnel
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Case StudyCase Study
En route to the hospital, Alexis and Peter
continue their treatment and Alexis calls
in a report to the receiving hospital. As
Peter continues to reassure Ben and
monitor his condition, Alexis begins some
preliminary paperwork.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Case StudyCase Study
• What is the legal basis for EMTs
providing medical treatment to
patients?
• What mechanisms must be in place to
ensure that the care provided is of the
highest quality and conforms to the
standards of the medical community?
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Medical DirectionMedical Direction
• Every EMS system must have a
physician medical director.
• EMTs are designated agents of the
medical director.
• The medical director is legally
responsible for the patient care aspects
of the EMS system.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Medical DirectionMedical Direction
• Medical directors participate in EMS
provider education and EMS system
quality assurance.
• A primary charge of medical direction is
developing and establishing the
guidelines under which the emergency
medical service personnel function.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Medical DirectionMedical Direction
• Protocols are a complete set of
guidelines that define the scope of
medical care provided by EMS
personnel.
• Protocols may be used off-line or may
require on-line medical direction.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Medical DirectionMedical Direction
• Off-line medical direction consists of a
set of written guidelines that allow
EMTs to use their judgment to provide
care without having to contact a
physician.
• Sometimes called standing orders
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Medical DirectionMedical Direction
• On-line medical direction requires that
the EMT contact a physician for
consultation and authorization prior to
administering specific emergency care.
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Quality ImprovementQuality Improvement
• Quality improvement (QI), or
continuous quality improvement (CQI),
is a system of internal and external
reviews and audits of all aspects of an
emergency medical system.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Quality ImprovementQuality Improvement
• The purpose of QI is to ensure that the
public receives the highest quality of
prehospital care.
• The goals of quality improvement are
to:
 Identify aspects of the system that can
be improved.
 Implement plans and programs to
remedy shortcomings.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Quality ImprovementQuality Improvement
• QI is focused on how effective the
system is and to identify what
improvements can be made to deliver a
better service.
• QI can assist individuals with poor
performance, but is should be used an
evaluation of system effectiveness, not
as a punitive mechanism.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
The EMT takes an active role in quality improvement.
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Issues in Patient SafetyIssues in Patient Safety
• Certain aspects of prehospital care are
high-risk in terms of patient safety.
• High-risk activities include:
 Transfer of care from one provider to
another
 Communications with other providers
 Carrying and moving patients
 Ambulance transportation
 Spinal immobilization decisions
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Issues in Patient SafetyIssues in Patient Safety
• Errors during patient care can cause
harm, and usually result from:
 Improper skill performance
 Not following the rules
 Lack of knowledge
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Issues in Patient SafetyIssues in Patient Safety
• Steps to reduce errors include:
 Clear protocols
 Providing enough light to work
effectively
 Minimizing interruptions during
assessment and care
 Clearly marking drugs and packaging
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Issues in Patient SafetyIssues in Patient Safety
• Steps to reduce errors include:
 Reflecting on all actions
 Questioning assumptions
 Using decision aids
 Asking for assistance when needed
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Research in EMSResearch in EMS
• Evidence-based medicine (EBM) uses
research to provide evidence that
certain procedures, medications, and
equipment improve the patient’s
outcome.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Research in EMSResearch in EMS
• There are four steps in evidence-based
decision-making:
1. Formulate a question that needs to be
answered.
2. Search medical literature for applicable
data.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Research in EMSResearch in EMS
• There are four steps in evidence-based
decision-making:
3. Appraise the data for validity and
reliability.
4. If the evidence supports a change in
practice, change protocols and
implement the change in prehospital
emergency care.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Research in EMSResearch in EMS
• Research does not exist to support
many practices in EMS.
• Research in hospital settings does not
always transfer well to EMS settings.
• If the opportunity arises, every EMT
has an obligation to participate in
research that contributes to the
profession.
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Case StudyCase Study
Ben was seen in the emergency
department, and then admitted to the
cardiac care unit of the hospital. Ben’s
cardiologist told Ben that he has several
risk factors for heart problems, but that
some of the risk factors can be changed.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Case StudyCase Study
• What are some public health efforts
that can help decrease the rate of
illnesses like Ben’s?
• What role could EMS providers take in
such public health efforts?
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Public HealthPublic Health
• EMTs are part of the public health
team.
• Public health deals with protecting the
health of an entire population.
• EMTs can play a role in identifying
public health problems and in attempts
to reduce injury and illness and
promote health.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Public HealthPublic Health
• The ten greatest public health
achievements in the United States in
the 20th century were:
 Vaccinations
 Motor vehicle safety
 Workplace safety
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Public HealthPublic Health
• The ten greatest public health
achievements in the United States in
the 20th century were:
 Control of infectious disease through
clean water and sanitation
 Reduction in death from coronary heart
disease and stroke
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Public HealthPublic Health
• The ten greatest public health
achievements in the United States in
the 20th century were:
 Safer, healthier foods
 Decreased maternal and infant mortality
 Use of barrier devices during sexual
contact
 Fluoridation of drinking water
 Reduction of tobacco use
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Public HealthPublic Health
• Roles of EMS in public health include:
 Health prevention and promotion
through primary prevention
(vaccinations, education), secondary
prevention of complications of disease,
and health screening
 Disease surveillance through identifying
and reporting certain diseases or
conditions that are identified as public
health issues
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
The roles of the EMS in public health include participation in public education programs (CPR).
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Public HealthPublic Health
• Roles of EMS in public health include:
 Injury prevention through education,
promotion of the use of safety
equipment (seat belt use, helmet use,
falls prevention, fire prevention), and
injury surveillance
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
The roles of the EMS in public health include participation in health screenings.
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Case StudyCase Study
After giving a report to the emergency
department (ED) about Ben’s condition
and prehospital treatment, Alexis
compliments Peter and Juliana on their
assessment and care. Peter takes the
opportunity to ask Alexis a few questions
about patients who present as Ben did.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Case StudyCase Study
Ben was discharged from the hospital
with a cardiac pacemaker to keep his
heart beating at the right rate. He
participates in a cardiac rehabilitation
program and is working with a
nutritionist on his diet. He still frequents
Dave’s, but more often than not, opts for
a bowl of oatmeal with fruit.
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Lesson SummaryLesson Summary
• The shape of the modern EMS system
has been influenced by many events
throughout history.
• EMS systems must address 10 specific
areas as defined by NHTSA.
• 911 is the access number for EMS in
the United States.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Lesson SummaryLesson Summary
• There are four nationally recognized
levels of EMS providers in the United
States.
• EMTs have several specific
responsibilities.
• Medical direction and QI are essential
components of all EMS systems.
continued on next slide
Prehospital Emergency Care, 10th
edition
Mistovich | Karren
Copyright © 2014, 2010, 2008 by Pearson Education, Inc.
All Rights Reserved
Lesson SummaryLesson Summary
• EMS practices change over time, based
on research findings.
• EMS is part of the public health system
and can make an impact on the health
of the community.

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DMACC EMT Chapter 1

  • 1. PREHOSPITALPREHOSPITAL EMERGENCY CAREEMERGENCY CARE CHAPTER Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Prehospital Emergency Care, 10th edition Mistovich | Karren TENTH EDITION Emergency Care Medical Systems, Research, and Public Health 1
  • 2. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Learning ReadinessLearning Readiness • EMS Education Standards  Preparatory  Public Health
  • 3. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Learning ReadinessLearning Readiness ObjectivesObjectives • Please refer to pages 1 and 2 of your text to view the objectives for this chapter.
  • 4. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Learning ReadinessLearning Readiness Key TermsKey Terms • Please refer to page 2 of your text to view the key terms for this chapter.
  • 5. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Setting the StageSetting the Stage • Overview of Lesson Topics  The emergency medical services (EMS) system  Roles, responsibilities, and attributes of EMTs  State EMS agencies, medical direction, and quality improvement (QI) continued on next slide
  • 6. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Setting the StageSetting the Stage • Overview of Lesson Topics  Patient safety  Research in EMS  Public health and EMS
  • 7. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case Study IntroductionCase Study Introduction Every Saturday Ben Melton has breakfast at Dave’s Diner, a favorite with locals in the small tourist town. Despite having diabetes and carrying an extra 40 pounds around his waist, 51-year-old Ben finds it hard to pass on Dave’s breakfast platter of eggs, steak, and fried potatoes. continued on next slide
  • 8. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case Study IntroductionCase Study Introduction This morning, by the time his coffee arrives, Ben isn’t feeling so well. Just as his friend, Arnie, notices that Ben has turned pale and broken into a sweat, Ben collapses, pulling the tablecloth with him to the floor.
  • 9. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study • What components of a health care system must be in place for Ben to receive immediate help? • What weaknesses in a system could decrease Ben’s chances of getting help?
  • 10. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved IntroductionIntroduction • Sudden loss of life and disability from catastrophic accidents and illnesses is a major public health problem. • Every year thousands of people die or suffer permanent harm because of lack of access to adequate to emergency medical services. • EMTs can make a positive difference.
  • 11. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: HistoryThe EMS System: History • What happens to an injured or ill patient before he reaches the hospital can make a critical difference. • Lessons learned from observations in the Korean and Vietnam wars have impacted the development of modern EMS systems. continued on next slide
  • 12. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: HistoryThe EMS System: History • In the past, care did not begin until the patient reached the hospital. • In 1966, the EMS “white paper” identified deficiencies in prehospital medical care, including lack of EMT training and lack of organized systems. continued on next slide
  • 13. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: HistoryThe EMS System: History • Modern EMS is part of a continuum of care that begins at the scene of the emergency and continues through hospital discharge and rehabilitation. • Several significant developments helped lead to this EMS system. continued on next slide
  • 14. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: HistoryThe EMS System: History • The Highway Safety Act of 1966  Required each state to establish a highway safety program that included emergency services  The National Highway Transportation Safety Administration (NHTSA), part of the Department of Transportation (DOT), led the development of EMS.  An early initiative was the development of national standard curricula for EMS. continued on next slide
  • 15. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: HistoryThe EMS System: History • The Emergency Medical Services System Act of 1973 provided access to millions of dollars of funding for EMS. • The American Heart Association (AHA) began to teach CPR to the public. continued on next slide
  • 16. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: HistoryThe EMS System: History • In 1993 the National Registry of EMTs (NREMT) released the National Emergency Medical Services Education and Practice Blueprint, which:  Defined issues related to EMS training and education  Served as a guide to the development of national training curricula continued on next slide
  • 17. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: HistoryThe EMS System: History • NHTSA documents  1996 EMS Agenda for the Future • Focused on making EMS a greater component in the health care system  2000 EMS Education Agenda for the Future: A Systems Approach • Focused on the need for nationwide consistency in the education, training, certification, and licensure of entry-level EMS personnel continued on next slide
  • 18. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: HistoryThe EMS System: History • NHTSA documents  2005 National EMS Core Content • Defined the domain of knowledge of the National EMS Scope of Practice Model  2006 National EMS Scope of Practice Model • Defines four levels of EMS licensure  National EMS Education Standards • Outline minimum terminal objectives for EMS education programs continued on next slide
  • 19. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: HistoryThe EMS System: History • The 2006 Institute of Medicine (IOM) report The Future of EMS Care: EMS at the Crossroads recommends:  Common scopes of practice to allow reciprocity between states  National accreditation for all paramedic programs  National certification as a prerequisite for state licensure and local credentialing
  • 20. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: StandardsThe EMS System: Standards • NHTSA provides a set of recommended state standards, the Technical Assistance Program Assessment Standards. • There are ten components. continued on next slide
  • 21. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: StandardsThe EMS System: Standards • Regulation and policy  Laws, regulations, policies, and procedures that govern the EMS system  A state-level EMS agency to provide leadership to local jurisdictions • Resource management  Central control of EMS resources so that there is equal access to acceptable emergency care continued on next slide
  • 22. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: StandardsThe EMS System: Standards • Human resources and training  All personnel who staff ambulances and transport patients must be trained to at least the EMT level • Transportation  Safe, reliable transportation by ground or air ambulance continued on next slide
  • 23. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: StandardsThe EMS System: Standards • Facilities  Patients must be delivered to appropriate medical facilities • Communications  Public access to the system  Communication among dispatcher, EMS personnel, and hospital continued on next slide
  • 24. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: StandardsThe EMS System: Standards • Public information and education  EMS personnel should participate in programs to educate the public in injury prevention and how to access the EMS system. • Medical direction  A physician medical director to provide medical oversight continued on next slide
  • 25. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMS System: StandardsThe EMS System: Standards • Trauma systems  A system of specialized care for trauma patients • Evaluation  A quality improvement system
  • 26. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMS System AccessEMS System Access • The most common way of accessing EMS is dialing 911. • Enhanced 911 (E-911) allows:  Automatic number identification  Automatic location information continued on next slide
  • 27. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Communications play a vital role in the Emergency Medical Services (EMS) system.
  • 28. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMS System AccessEMS System Access • Benefits of 911  Public safety answering point (PSAP) is staffed by specially trained dispatchers.  The number is easy to remember and use.  All emergency services—police, fire, and EMS—are accessible by dialing one number. continued on next slide
  • 29. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMS System AccessEMS System Access • Cell phones pose some challenges to 911 systems.  They are not identified with a fixed site, so the location is identified as the closest cell tower.  Calls near geographic boundaries can go to a different PSAP.  FCC rules are being implemented to improve cellular access to 911. continued on next slide
  • 30. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMS System AccessEMS System Access • Voice over Internet Protocol (VoIP) also poses potential challenges that are addressed by FCC rules.  911 service must be a standard feature to all customers.  The subscriber must give the physical location of where the service will be used. continued on next slide
  • 31. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMS System AccessEMS System Access • Voice over Internet Protocol (VoIP) also poses potential challenges that are addressed by FCC rules.  The provider must transmit all 911 calls and associated information to the appropriate PSAP.
  • 32. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study Charlene, one of the waitresses in the restaurant, pulls a cell phone from her pocket and dials 911. The dispatcher immediately transfers the call to a specially trained emergency medical dispatcher. The EMD asks Charlene a series of questions to get help on the way, and gives her instructions for checking and monitoring Ben’s condition until help arrives. continued on next slide
  • 33. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study • What components of the EMS system have been used in this case so far? Click each item you select. Regulations & Policy Regulations & Policy Resource Management Resource Management Human Resources & Training Human Resources & Training TransportationTransportation FacilitiesFacilities CommunicationCommunication Public Information & Education Public Information & Education Medical Direction Medical Direction Trauma Systems Trauma Systems EvaluationEvaluation
  • 34. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study EMTs Juliana Smock and Peter Saylor, who had just finished their check of the ambulance, respond to the dispatch, heading down Highway 129 toward Dave’s. An anxious customer holds open the front door as Juliana and Peter pull to a stop in front of the restaurant. Taking a look around at the scene, the EMTs grab their equipment and head for the door. continued on next slide
  • 35. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study • What EMT responsibilities have Juliana and Peter demonstrated so far? • What EMT responsibilities do you predict they will perform next? • How will the EMTs’ appearance and actions determine how they are perceived by others?
  • 36. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Levels of ProvidersLevels of Providers • The National EMS Scope of Practice Model identifies four levels of EMS practitioners. continued on next slide
  • 37. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The four levels of EMS practitioners. continued on next slide
  • 38. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Levels of ProvidersLevels of Providers • Emergency Medical Responder  Provides immediate lifesaving care to patients while awaiting response from a higher-level EMS practitioner continued on next slide
  • 39. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Levels of ProvidersLevels of Providers • Emergency Medical Technician  Provides basic emergency medical care and transportation using the basic equipment found on an ambulance continued on next slide
  • 40. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Levels of ProvidersLevels of Providers • Advanced Emergency Medical Technician  Provides basic and limited advanced emergency medical care and transportation to patients in the prehospital environment continued on next slide
  • 41. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Levels of ProvidersLevels of Providers • Paramedic  Performs advanced assessments, forms field impressions, and provides invasive and drug interventions as well as transport
  • 42. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The Health Care SystemThe Health Care System • A health care system is a network of medical care that begins in the field and extends to hospitals and other treatment centers. • EMS providers are part of a community’s health care system. continued on next slide
  • 43. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The Health Care SystemThe Health Care System • The different health care facilities to which EMTs may transport patients have different capabilities. continued on next slide
  • 44. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The Health Care SystemThe Health Care System • Trauma center • Burn center • Obstetrical center • Pediatric center • Poison center • Stroke center • Cardiac center • Hyperbaric center • Spine injury center • Psychiatric center continued on next slide
  • 45. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The Health Care SystemThe Health Care System • Trauma centers continued on next slide
  • 46. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved A trauma center can provide rapid surgical intervention and treatment of injuries that generally exceeds hospital emergency department capabilities. (© Edward T. Dickinson)
  • 47. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The Health Care SystemThe Health Care System • EMTs work as team members with other public safety personnel. continued on next slide
  • 48. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMT works closely with other public safety personnel.
  • 49. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved You will often work as a team with paramedics and others.
  • 50. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study After quickly determining the nature of Ben’s problem, the EMTs head toward the closest hospital, a 35-minute trip, with Juliana behind the wheel and Peter in the back of the ambulance, caring for Ben. Having arranged for a paramedic unit to meet them en route, Peter gives the paramedics a quick radio report. continued on next slide
  • 51. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study Peter continues patient care, following protocols until they meet with the paramedic unit. continued on next slide
  • 52. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study • How can requesting a paramedic intercept benefit the patient? • What are some of the potential pitfalls in patient safety at this phase of the call?
  • 53. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT ResponsibilitiesEMT Responsibilities • All EMTs share a common set of responsibilities. continued on next slide
  • 54. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Table 1-1 Roles and Responsibilities of the Emergency Medical Technician continued on next slide
  • 55. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT ResponsibilitiesEMT Responsibilities • Personal safety and the safety of others continued on next slide
  • 56. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMT must ensure personal safety at all times. (© Pat Songer) continued on next slide
  • 57. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT ResponsibilitiesEMT Responsibilities • You cannot help the patient, other rescuers, or yourself if you are injured.  Use safe driving habits.  Do not enter or stay on an unsafe scene.  Be alert to situations with a risk for violence.  Wear reflective clothing and protective clothing as indicated. continued on next slide
  • 58. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT ResponsibilitiesEMT Responsibilities • Patient assessment and emergency care continued on next slide
  • 59. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMT is responsible for providing competent patient care. continued on next slide
  • 60. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT ResponsibilitiesEMT Responsibilities • Gain access to patients, recognize and evaluate problems, and provide emergency care.  Primary assessment • Identify and manage immediate threats to life.  Secondary assessment • Identify other problems.  Treat the conditions you find. continued on next slide
  • 61. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT ResponsibilitiesEMT Responsibilities • Safe lifting and moving  Prevent further harm to the patient.  Prevent yourself from being injured through good body mechanics and having an adequate amount of help. continued on next slide
  • 62. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT ResponsibilitiesEMT Responsibilities • Transport and transfer of care  Make a destination decision according to protocols.  Notify the receiving facility of the patient’s condition. continued on next slide
  • 63. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMT can get on-line medical direction by telephone, cell phone, or radio. continued on next slide
  • 64. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT ResponsibilitiesEMT Responsibilities • Transport and transfer of care  Continue care en route.  Drive safely. continued on next slide
  • 65. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Assessment and emergency care are continued en route to the medical facility. continued on next slide
  • 66. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT ResponsibilitiesEMT Responsibilities • Transport and transfer of care  Give verbal and written reports.  Provide additional assistance as needed. continued on next slide
  • 67. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMT is responsible for properly transferring the care of the patient to the appropriate medical personnel. continued on next slide
  • 68. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT ResponsibilitiesEMT Responsibilities • Record-keeping and data collection  Log the call.  Complete patient care reports. continued on next slide
  • 69. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved As soon as possible, complete the written or electronic prehospital care report. continued on next slide
  • 70. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT ResponsibilitiesEMT Responsibilities • Patient advocacy  EMTs are responsible for protecting the patient’s rights. • Secure and transport personal belongings if needed. • Protect the patient’s privacy. • Make sure that the patient’s family knows how to get to the hospital. continued on next slide
  • 71. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT ResponsibilitiesEMT Responsibilities • Patient advocacy  EMTs are responsible for protecting the patient’s rights • Provide necessary information to hospital personnel. • Honor any patient requests you reasonably can. • Maintain patient confidentiality.
  • 72. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study At the designated point, the EMTs meet the paramedic unit and give an update on Ben’s status. The paramedic, Alexis Brady, further assesses Ben and implements advanced life support (ALS) treatment. Following the treatment, which was administered to increase Ben’s abnormally slow heart rate, Ben regains consciousness and is confused about what is happening. continued on next slide
  • 73. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study • Now that Ben is conscious, what do you think are his expectations for how Peter and Alexis interact with him? • How could the nature of those interactions affect the quality of patient care?
  • 74. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT Professional AttributesEMT Professional Attributes • Certain professional attributes are important to maximize effectiveness as an EMT. continued on next slide
  • 75. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Table 1-2 Characteristics of Professional Behavior for EMTs
  • 76. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT Professional AttributesEMT Professional Attributes • Appearance  Excellent personal grooming and a neat, clean appearance help instill confidence in patients and help protect them from contamination that caused by dirty hands, fingernails, or clothing.  Proper appearance can send the message that you are competent and can be trusted to make the right decisions. continued on next slide
  • 77. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT Professional AttributesEMT Professional Attributes • Knowledge and skills  Required coursework  Use and maintenance of equipment  Safety and security procedures  Geography and travel routes  Traffic laws  Continuing education continued on next slide
  • 78. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT Professional AttributesEMT Professional Attributes • Physical demands  Ability to lift and carry up to 125 pounds  Good (or correctable) eyesight and color vision  Ability to communicate effectively orally and in writing  Good hearing continued on next slide
  • 79. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT Professional AttributesEMT Professional Attributes • Personal traits  Patients look toward someone to re- establish order in a suddenly chaotic world.  That requires the characteristics listed on the following slides. continued on next slide
  • 80. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT Professional AttributesEMT Professional Attributes • Leadership ability  Assess a situation quickly.  Step forward to take control when appropriate.  Set action priorities. continued on next slide
  • 81. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT Professional AttributesEMT Professional Attributes • Leadership ability  Give clear and concise directions.  Be confident and persuasive enough to be obeyed.  Carry through with what needs to be done. continued on next slide
  • 82. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT Professional AttributesEMT Professional Attributes • Calm, reassuring personality  Be able to calm anxious and agitated patients. • Good judgment  EMTs must make decisions in stressful situations. continued on next slide
  • 83. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT Professional AttributesEMT Professional Attributes • Good moral character  EMTs are in a position of public trust that cannot be defined by laws alone. • Stability and adaptability  EMTs are exposed to stressful situations and must delay expression of emotions until an appropriate time. continued on next slide
  • 84. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT Professional AttributesEMT Professional Attributes • Ability to listen  EMTs must accurately gather information from patients and bystanders.  EMTs must be accurate when receiving orders from medical direction. continued on next slide
  • 85. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT Professional AttributesEMT Professional Attributes • Resourcefulness and ability to improvise  Each call, situation, and patient is different, requiring that EMTs be resourceful to provide efficient, effective care. continued on next slide
  • 86. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved EMT Professional AttributesEMT Professional Attributes • Cooperativeness  The care of a patient requires the cooperative interactions of many personnel. • Maintenance of certification and licensure  This is a personal responsibility that involves obtaining continuing education and submitting required forms and fees.
  • 87. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved State EMS Agency RoleState EMS Agency Role • There is overlap between the EMS, public safety, and public health. • State EMS agencies act in ensuring that high-quality EMS is provided in order to protect the health and safety of the public. continued on next slide
  • 88. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved State EMS Agency RoleState EMS Agency Role • Primary responsibilities include:  Overall planning, coordination, and regulation of the statewide EMS system  Licensing EMS agencies and personnel
  • 89. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study En route to the hospital, Alexis and Peter continue their treatment and Alexis calls in a report to the receiving hospital. As Peter continues to reassure Ben and monitor his condition, Alexis begins some preliminary paperwork. continued on next slide
  • 90. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study • What is the legal basis for EMTs providing medical treatment to patients? • What mechanisms must be in place to ensure that the care provided is of the highest quality and conforms to the standards of the medical community?
  • 91. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Medical DirectionMedical Direction • Every EMS system must have a physician medical director. • EMTs are designated agents of the medical director. • The medical director is legally responsible for the patient care aspects of the EMS system. continued on next slide
  • 92. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Medical DirectionMedical Direction • Medical directors participate in EMS provider education and EMS system quality assurance. • A primary charge of medical direction is developing and establishing the guidelines under which the emergency medical service personnel function. continued on next slide
  • 93. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Medical DirectionMedical Direction • Protocols are a complete set of guidelines that define the scope of medical care provided by EMS personnel. • Protocols may be used off-line or may require on-line medical direction. continued on next slide
  • 94. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Medical DirectionMedical Direction • Off-line medical direction consists of a set of written guidelines that allow EMTs to use their judgment to provide care without having to contact a physician. • Sometimes called standing orders continued on next slide
  • 95. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Medical DirectionMedical Direction • On-line medical direction requires that the EMT contact a physician for consultation and authorization prior to administering specific emergency care.
  • 96. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Quality ImprovementQuality Improvement • Quality improvement (QI), or continuous quality improvement (CQI), is a system of internal and external reviews and audits of all aspects of an emergency medical system. continued on next slide
  • 97. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Quality ImprovementQuality Improvement • The purpose of QI is to ensure that the public receives the highest quality of prehospital care. • The goals of quality improvement are to:  Identify aspects of the system that can be improved.  Implement plans and programs to remedy shortcomings. continued on next slide
  • 98. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Quality ImprovementQuality Improvement • QI is focused on how effective the system is and to identify what improvements can be made to deliver a better service. • QI can assist individuals with poor performance, but is should be used an evaluation of system effectiveness, not as a punitive mechanism. continued on next slide
  • 99. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The EMT takes an active role in quality improvement.
  • 100. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Issues in Patient SafetyIssues in Patient Safety • Certain aspects of prehospital care are high-risk in terms of patient safety. • High-risk activities include:  Transfer of care from one provider to another  Communications with other providers  Carrying and moving patients  Ambulance transportation  Spinal immobilization decisions continued on next slide
  • 101. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Issues in Patient SafetyIssues in Patient Safety • Errors during patient care can cause harm, and usually result from:  Improper skill performance  Not following the rules  Lack of knowledge continued on next slide
  • 102. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Issues in Patient SafetyIssues in Patient Safety • Steps to reduce errors include:  Clear protocols  Providing enough light to work effectively  Minimizing interruptions during assessment and care  Clearly marking drugs and packaging continued on next slide
  • 103. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Issues in Patient SafetyIssues in Patient Safety • Steps to reduce errors include:  Reflecting on all actions  Questioning assumptions  Using decision aids  Asking for assistance when needed
  • 104. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Research in EMSResearch in EMS • Evidence-based medicine (EBM) uses research to provide evidence that certain procedures, medications, and equipment improve the patient’s outcome. continued on next slide
  • 105. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Research in EMSResearch in EMS • There are four steps in evidence-based decision-making: 1. Formulate a question that needs to be answered. 2. Search medical literature for applicable data. continued on next slide
  • 106. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Research in EMSResearch in EMS • There are four steps in evidence-based decision-making: 3. Appraise the data for validity and reliability. 4. If the evidence supports a change in practice, change protocols and implement the change in prehospital emergency care. continued on next slide
  • 107. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Research in EMSResearch in EMS • Research does not exist to support many practices in EMS. • Research in hospital settings does not always transfer well to EMS settings. • If the opportunity arises, every EMT has an obligation to participate in research that contributes to the profession.
  • 108. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study Ben was seen in the emergency department, and then admitted to the cardiac care unit of the hospital. Ben’s cardiologist told Ben that he has several risk factors for heart problems, but that some of the risk factors can be changed. continued on next slide
  • 109. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study • What are some public health efforts that can help decrease the rate of illnesses like Ben’s? • What role could EMS providers take in such public health efforts?
  • 110. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Public HealthPublic Health • EMTs are part of the public health team. • Public health deals with protecting the health of an entire population. • EMTs can play a role in identifying public health problems and in attempts to reduce injury and illness and promote health. continued on next slide
  • 111. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Public HealthPublic Health • The ten greatest public health achievements in the United States in the 20th century were:  Vaccinations  Motor vehicle safety  Workplace safety continued on next slide
  • 112. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Public HealthPublic Health • The ten greatest public health achievements in the United States in the 20th century were:  Control of infectious disease through clean water and sanitation  Reduction in death from coronary heart disease and stroke continued on next slide
  • 113. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Public HealthPublic Health • The ten greatest public health achievements in the United States in the 20th century were:  Safer, healthier foods  Decreased maternal and infant mortality  Use of barrier devices during sexual contact  Fluoridation of drinking water  Reduction of tobacco use continued on next slide
  • 114. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Public HealthPublic Health • Roles of EMS in public health include:  Health prevention and promotion through primary prevention (vaccinations, education), secondary prevention of complications of disease, and health screening  Disease surveillance through identifying and reporting certain diseases or conditions that are identified as public health issues continued on next slide
  • 115. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The roles of the EMS in public health include participation in public education programs (CPR). continued on next slide
  • 116. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Public HealthPublic Health • Roles of EMS in public health include:  Injury prevention through education, promotion of the use of safety equipment (seat belt use, helmet use, falls prevention, fire prevention), and injury surveillance continued on next slide
  • 117. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved The roles of the EMS in public health include participation in health screenings.
  • 118. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study After giving a report to the emergency department (ED) about Ben’s condition and prehospital treatment, Alexis compliments Peter and Juliana on their assessment and care. Peter takes the opportunity to ask Alexis a few questions about patients who present as Ben did. continued on next slide
  • 119. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Case StudyCase Study Ben was discharged from the hospital with a cardiac pacemaker to keep his heart beating at the right rate. He participates in a cardiac rehabilitation program and is working with a nutritionist on his diet. He still frequents Dave’s, but more often than not, opts for a bowl of oatmeal with fruit.
  • 120. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Lesson SummaryLesson Summary • The shape of the modern EMS system has been influenced by many events throughout history. • EMS systems must address 10 specific areas as defined by NHTSA. • 911 is the access number for EMS in the United States. continued on next slide
  • 121. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Lesson SummaryLesson Summary • There are four nationally recognized levels of EMS providers in the United States. • EMTs have several specific responsibilities. • Medical direction and QI are essential components of all EMS systems. continued on next slide
  • 122. Prehospital Emergency Care, 10th edition Mistovich | Karren Copyright © 2014, 2010, 2008 by Pearson Education, Inc. All Rights Reserved Lesson SummaryLesson Summary • EMS practices change over time, based on research findings. • EMS is part of the public health system and can make an impact on the health of the community.

Editor's Notes

  1. During this lesson, students will learn about the roles and responsibilities of an EMT. Advance Preparation Student Readiness Assign the associated section of MyBRADYLab and review student scores. Review the chapter material in the Instructor Resources, which includes Student Handouts, PowerPoint slides, and the MyTest Program. Prepare Make copies of course policies and procedures, the syllabus, handouts from the Instructor Resources, and other materials for distribution or post them in your learning management system. Preview the media resources and Master Teaching Notes in this lesson. Preview the case study presented in the PowerPoint slides. Invite the medical director to the first class session. Make arrangements to tour an emergency department or local PSAP. Obtain 911 recordings to play for the class. Arrange to have an ambulance present at the class location. Bring in a couple of current EMS research articles from a peer-reviewed publication. Ask a health department representative to speak on public health. Plan 100 to 120 minutes for this class as follows: The Emergency Medical Services System: 30 minutes Provides a brief history of EMS system development Describes the current state of EMS and where EMS should be in the future The EMT: 30 minutes Students learn about the characteristics of EMTs, the roles they will play, and the responsibilities of being a health care provider. Research and EMS Care: 20 minutes Describes the concept of evidence-based medicine and the use of research data to improve patient outcomes Public health: 20 minutes Public health is a recent focus for EMS. EMTs can make a difference in public health by participating in health education and illness and injury prevention activities in their communities. The total teaching time recommended is only a guideline. Take into consideration factors such as the pace at which students learn, the size of the class, breaks, and classroom activities. The actual time devoted to teaching objectives is the responsibility of the instructor.
  2. Explain to students what the National EMS Education Standards are. The National EMS Education Standards communicate the expectations of entry-level EMS providers. As EMTs, students will be expected to be competent in these areas. Acknowledge that the Standards are broad, general statements. Although this lesson addresses the listed competencies, the competencies are often complex and require completion of more than one lesson to accomplish.
  3. Objectives are more specific statements of what students should be able to do after completing all reading and activities related to a specific chapter. Remind students they are responsible for the learning objectives and key terms for this chapter.
  4. Assess and reinforce the objectives and key terms using quizzes, handouts from the electronic instructor resources, and workbook pages.
  5. Case Study Present the Case Study Introduction provided in the PowerPoint slide set. Lead a discussion using the case study questions provided on the subsequent slide(s). The Case Study with discussion questions continues throughout the PowerPoint presentation. Case Study Discussion Use the case study content and questions to foreshadow the upcoming lesson content.
  6. Case Study Present the Case Study Introduction provided in the PowerPoint slide set. Lead a discussion using the case study questions provided on the subsequent slide(s). The Case Study with discussion questions continues throughout the PowerPoint presentation. Case Study Discussion Use the case study content and questions to foreshadow the upcoming lesson content.
  7. Points to Emphasize Caring for the ill and injured outside the hospital setting dates back hundreds of years, but the EMS system as we know it began in the 1960s. EMS is a developing profession. Even new students can make changes in their systems. NHTSA provides guidance for EMS systems and EMS education at the federal level. EMS Agenda for the Future lays out the roadmap for enhancement of EMS education and practice. Media Resoruces Go to www.bradybooks.com and click on the mykit link for Prehospital Emergency Care, 10th edition to access web resources on the National Registry of EMTs, National EMS Scope of Practice Model, the CDC Weekly Morbidity and Mortality Report, and the EMS Agenda for the Future.
  8. Critical Thinking Discussion What would happen without regulation and policy as part of an EMS system? Discussion Question How do people in your community access EMS?   Teaching Tips Play 911 recordings from your local agency and discuss them with students. Be careful to ensure that the recordings contain no confidential information.   Class Activity Arrange a tour of a PSAP to see how calls are received and dispatched.   Knowledge Application Describe a vehicle collision scenario. Ask students how they would access EMS and describe the location and situation.
  9. Discussion Question What are the differences in the scopes of practice of EMRs, EMTs, AEMTs, and paramedics?   Knowledge Application Describe a scenario where EMRs are on the scene first. Ask students to describe (1) what care they should expect the EMRs to provide; (2) how they will interact with EMRs on the scene.
  10. Discussion Question What are the specialty medical care facilities in your area?   Class Activity Tour an emergency department to familiarize students with the facility.
  11. Points to Emphasize Roles and responsibilities of EMTs extend beyond patient care. Safety of EMS providers comes before patient care. Maintaining one’s certification and licensure through continuing education and meeting other criteria are personal responsibilities of the EMT, not the responsibility of the employer or educational institution. Critical Thinking Discussion What factors should you consider when deciding which hospital to transport a patient to?     Discussion Question What are some examples of patient advocacy?
  12. The EMT—Professional Attributes Appearance Neat, clean appearance Complete uniform or other appropriate dress Knowledge and Skills Completion of basic training program for EMT Use and maintenance of common emergency equipment Assistance with the administration of medications Cleaning, disinfection, and sterilization of nondisposable equipment Safety and security measures Territory and terrain State and local traffic laws and ordinances Physical Demands Lift and carry up to 125 pounds Good eyesight and color vision Communicate effectively both orally and in writing Good hearing Personal Traits Calm and reassuring personality Leadership ability Good judgment Good moral character Stability and adaptability Ability to listen Resourcefulness and ability to improvise Cooperativeness Maintenance of Certification and Licensure Meet necessary continuing education requirements. Verify skill competency. Avoid criminal or unethical behavior. Submit all fees to maintain current certification and licensure.
  13. Teaching Tips Have students close their books and describe the traits and attributes they feel are important to being excellent EMTs. Explain the importance of getting to know classmates. Learning in the course depends on teamwork, and teamwork is an important EMS competency.   Class Activity Have pairs of students interview each other for ten minutes, and then have them introduce each other to the class.   Teaching Tips Assign groups of students to each of the characteristics listed under Personal Traits. Give each group ten minutes to come up with examples of their characteristic and explain the consequences of having EMS providers without these traits. Explain your state’s requirements for maintaining certification and licensure.   Critical Thinking Discussion What are some ways you can ensure that your knowledge and skills are up to date?
  14. Teaching Tips Explain the structure of the EMS agency in your state and how it relates to specific components of EMS systems throughout the state.   Critical Thinking Discussion What is the relationship between EMS provider licensing and patient safety?
  15. Points to Emphasize Medical direction can be on-line or off-line. Teaching Tips Have the course medical director speak about his or her roles and responsibilities in the EMS system.   Discussion Question What are the differences between on-line and off-line medical direction?   Critical Thinking Discussion Why is medical direction a critical component of EMS?
  16. Points to Emphasize The purpose of quality improvement programs is not to penalize EMTs, but to improve the EMS system overall.   Teaching Tips Describe the quality improvement process in your EMS system.   Discussion Question What are ways in which EMTs can participate in EMS quality improvement programs?   Class Activity Have groups of students develop a list of five to ten benchmarks for EMS system quality improvement. Have students determine how the benchmarks could be measured and present their ideas to the class.   Knowledge Application List several areas of focus from your local quality improvement program. Ask students to discuss how improvements could be made in each area.
  17. Points to Emphasize EMTs can take steps to minimize issues in patient safety and medical mistakes.   Discussion Question How can EMTs reduce risk of patient injury during high-risk EMS activities?
  18. Points to Emphasize Evidence-based medicine focuses on the results of research to support the use procedures, equipment, and medications in medicine, including EMS care. Research investigations differ from the observations we make in everyday life. The use of researched-based evidence is ideal, but many traditional approaches in EMS have not yet been studied through research.   Teaching Tips Provide examples of peer-reviewed research articles. Students can look at them during class breaks.   Discussion Questions Why is it not always possible to apply emergency medicine research to prehospital care? What are reliability and validity in research?  
  19. Points to Emphasize Evidence-based medicine focuses on the results of research to support the use procedures, equipment, and medications in medicine, including EMS care. Research investigations differ from the observations we make in everyday life. The use of researched-based evidence is ideal, but many traditional approaches in EMS have not yet been studied through research.   Teaching Tips Provide examples of peer-reviewed research articles. Students can look at them during class breaks.   Discussion Questions Why is it not always possible to apply emergency medicine research to prehospital care? What are reliability and validity in research?  
  20. Class Activity Have students read a short research article. Discuss the applicability and limitations of the article.   Critical Thinking Discussion What are some reasons that research in EMS may be difficult? What is the benefit of a peer-review process for research articles?
  21. Points to Emphasize Public health focuses on the health of communities, rather than that of individual patients. Public health activities include collecting data on illnesses and injuries and developing education and prevention strategies. EMTs can play important roles in collecting data, educating the public, and participating in prevention activities.   Teaching Tips Invite a guest speaker from the health department. Arrange for students to assist at a health fair sometime during the course.   Discussion Question What are some examples of prevention programs?  
  22. Points to Emphasize Public health focuses on the health of communities, rather than that of individual patients. Public health activities include collecting data on illnesses and injuries and developing education and prevention strategies. EMTs can play important roles in collecting data, educating the public, and participating in prevention activities.   Teaching Tips Invite a guest speaker from the health department. Arrange for students to assist at a health fair sometime during the course.   Discussion Question What are some examples of prevention programs?  
  23. Class Activity Give groups of students ten minutes to identify a public health problem in their community and develop ideas for addressing the problem. Have each group share their ideas with the rest of the class.   Knowledge Application Present a public health concern from the community to the class. Ask for ideas about ways in which EMS could be involved in prevention and education.   Critical Thinking Discussion If you could expand the role of EMTs, what would you add that would contribute to public health?
  24. Follow-Up Answer student questions. Follow-Up Assignments Review Chapter 1 Summary. Complete Chapter 1 In Review questions. Complete Chapter 1 Critical Thinking questions. Assessments Handouts Chapter 1 quiz
  25. Class Activity As an alternative to assigning the follow-up exercises in the lesson plan as homework, assign each question to a small group of students for in-class discussion.   Teaching Tips Answers to In Review questions are in the appendix of the text. Advise students to review the questions again as they study the chapter.