Mathew H. Vallejo has worked in various roles including as a prep cook, baker, ski technician, network technician, and student support technician. He has a B.A. in Economics from the University of Puget Sound with an emphasis in Behavioral Economics and elective studies in related fields. Vallejo has over 9 years of customer service experience and 1 year of physical labor experience. He is proficient with computers, software, and troubleshooting technologies.

1. Mathew H. Vallejo
4729 Roosevelt Way NE Seattle, WA 98105
Phone: 435.655.5082  E-Mail: mathew.h.vallejo@gmail.com
Recent Work History
Prep Cook | Queen Mary Tea Room November 2015-March 2016
Prepping, cooking, baking, and plating in a very upscale, fast-paced, high volume British tea restaurant.
Baker | Sprouts Organic Market May 2015-September 2015
Duties include prepping, proofing, and baking both frozen and from-scratch baked goods as well as assisting
customers with special requirements/ dietary restrictions.
Ski Technician | Park City Sport January 2015-April 2015
Responsible for setting up ski equipment for renters, tuning skis, and managing shop activity.
Network Technician | University of Puget Sound May 2013 – December 2014
Introduced a project to enhance wireless connectivity on campus. Monitored and maintained the Internet
infrastructure via specific software as well as hardware installation. Installed and configured equipment for new
buildings using Cisco and Aruba hardware/software. Managed younger student workers.
Student Support Technician | University of Puget Sound August 2011-May 2012, January 2013 - May2013
Help desk role involving administrative duties, customer service, inbound call answering, organizing service
tickets in a queue, on-site troubleshooting, and desktop imaging.
Education
B.A., Economics | University of Puget Sound December 2014
Emphasis in Behavioral Economics, elective studies in Statistics, Econometrics, Math, Music Business, Music
Theory, Music History, and the History of Science, Technology, and Society (STS).
High School Diploma | Park City High School June 2010
AP courses for all core subjects, member of the Chamber Orchestra for 4 years, Jazz Band for 2 years, Varsity
Soccer for 3 years, Captain of Varsity Soccer for 2 years.
Relevant Skills
Over 9 years general customer service experience, 1 year physical labor experience. Familiar with Windows
and Mac OS, fluent in the Microsoft Office suite, familiar with inbound/outbound calling and phone
procedures, 3 years of experience with troubleshooting computers and office equipment, 1 year of experience
with data entry. I am comfortable with high volume situations under stress and enjoy multitasking. I pride
myself on my work ethic, and I love to learn!