Mary Cook has over 20 years of experience in administration, customer service, logistics, and recreation roles. She has strong communication, organizational, and leadership skills. Her career has included roles as an administration clerk in the Australian Defence Force, a community trainer for the Tasmanian government, a sous chef and swim instructor in a national park, and a tour guide. She has qualifications in business administration, surf life saving, first aid, and work health and safety.

1. Mary Cook
Address: 2-51 Beach Road MARGATE 7054
Mobile: 0427 711 764
Email: marycook@virginbroadband.com.au
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Career Objective
I am a diplomatic,versatile andahighlyorganisedprofessional whohasthe depthof experienceand
abilitytomanage the expectationsoutlinedinthe position description. I am a strong communicator
with the ability to initiate or accept new and innovative concepts and act upon them.
Skills and Personal Attributes
 Plan and prepare activities for both individual and group participation.
 Demonstrate the relevant body movements and skills required.
 Check suitability, conditionand performance of all equipment prior to, during and on return
from programs.
 Supervise and maintain control of the individuals and groups involved.
 Provide advice on safety measures and risk-avoidance strategies.
 Respondtoemergenciesbyprovidingfirstaidassistance andtake appropriatefurtheractionif
required.
 Accept responsibility for the environmental preservation of activity sites and surrounding
areas.
 Team development and mentoring new members.
 Ability to organise efficient work schedules.
 Good interpersonal skills.
 Excellent customer service skills.
 Excellent verbal and written communication skills.
 The ability to work in a team environment.
 The ability to work with minimal supervision.
 The ability to work under pressure.
 Understanding and acceptance of diverse backgrounds.
 General knowledge of Australia.
Employment History
2003 – Current RACT Transport/RAAOC AdministrationClerk Australian Defence Force
 Participate in field training, lectures, navigation, field craft, administration, vehicle
maintenance, operate and maintain a wide variety of military equipment
 Transport and Logistics - Command a numberof vehicleswithupto 50 people and
30 vehicles ranging from Landrover and rigid four tonne trucks to triple road train
semi trailers.
 Ordinance Specialist – organise a number of Defence members performing a
number of tasks, including rough terrain forklifts, 20 tonne cranes and various
wheeled vehicles.

2. Mary Cook
Address: 2-51 Beach Road MARGATE 7054
Mobile: 0427 711 764
Email: marycook@virginbroadband.com.au
2 | P a g e
 Responsible forthe road, rail and cargo logisticsincludingreceiptof cargo, storage
and forwarding.
 Administration and staff travel arrangements, plan and coordinate, demonstrate high
standardsof leadershipandcommand,possessathoroughknowledge of logistics,anability
to quickly analyse complex and changing situations, and a detailed knowledge of RACT
vehicles and equipment, including how they are best employed.
2001 – 2003 CommunityTrainer Tasmanian Government
 Assist community groups in planning, developing, maintaining and evaluating community
resources, programmes and support networks.
 Support, develop and evaluate strategies that encourage community participation in
activities.
 Communicate frequentlywith community groups, welfare agencies, government bodies,
non-government organisations and private businesses about community services such as
housing, health, welfare and recreation.
 Help raise community and public awareness regarding issues such as welfare rights by
promoting, organising and helping to coordinate meetings and seminars.
 Carry out administrative work, which may include written correspondence, preparing
submissions and reports for government bodies or other agencies and attending
management meetings.
1995 – 2000 Sous Chef/SwimInstructor Jabiru National Park
 Plan menus and determine food and labour costs.
 Wash, peel, chop, cut and cook foodstuffs, and help prepare salads and desserts.
 Clean food preparation equipment, floors and other kitchen tools or areas.
 Discuss food preparation issues with managers, dieticians and other staff members.
 Order food, kitchen supplies and equipment.
 Prepare and cook food.
 Filled in for swimming instructors at the pool when required.
1990 – 1995 Tour Guide AAT Kings Tours
 Coordinate pre-arranged accommodation and transport of tour members.
 Meet members of a tour on arrival and make introductions.
 Leadtourgroups,drive coachesorlimousines,advisetourmembersof localinterestpoints.
 Prepare and present tour commentaries.
 Coordinate pre-arranged tour activities, including shops, train rides, cruises, extended.
tours, white water rafting, bushwalking and mountaineering.
 Research and share general information on Australian Indigenous cultures.
Education/Training/Qualifications

3. Mary Cook
Address: 2-51 Beach Road MARGATE 7054
Mobile: 0427 711 764
Email: marycook@virginbroadband.com.au
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2013 Certificate IIIinBusinessAdministration AustralianDefenceForce
2013 Surf Life SavingCertificate OpenWater BrightonSurf Life Saving
2012 SeniorFirstAid(Combat) AustralianDefenceForce
2010 AdvancedAdministrationCourse AustralianDefenceForce
2010 Promotional AdministrationCourse AustralianDefenceForce
2008-2009 Departmentof Defence Promotional Courses AustralianDefenceForce
2004 Work HealthandSafety AustralianDefenceForce
2004 Transport TrainingCourse AustralianDefenceForce
Referees
Available uponrequest.