The document is a resume for Mary Ellen Bonnell. It summarizes her work experience from 2011 to present as a crossing guard and bus monitor for the Haverhill School Department, from 2009 to 2011 as a scheduling coordinator for Lahey Clinic in Burlington, and from 2008 to 2009 as a MA Health billing representative for Andover Ear, Nose and Throat Center. It also lists her education and skills.

1. Mary Ellen Bonnell
23 Franzone Drive
Haverhill, Ma 01835
Cell-978-912-4687
Home-978-891-3141
OBJECTIVE: To obtaina positionwhere Icanbe an asset tothe companyI workfor while helpingthe
companyachieve it'sgoalsandvision.
2011-presentCity of Haverhill School Dept. CrossingGuard/Bus Monitor. Responsible forthe safety
and well beingof all childrenwhile assistingthe incrossingbusystreetstoandfrom school and
monitoringstudentactivitiesandbehaviorwhileridingthe CityBusesandVans. Iam constantly
commendedbystaff andparentsforfollowingstrickprotocol onthe safetyof the studentsandothers.
2009-2011- Lahey Clinic,Burlington,Ma. SchedulingCoordinator. Responsible foransweringincoming
calls,registeringnew patients,bookingtestsandappointmentswiithspecialtydoctorsinBurlington,
LexingtonandPeabodyaswell asconstantlyupdatingpatientdemographicsandinsurance information
ina timelyandefficientmanner. Iwastrainedforthree weeksonthe new systemWeb4 whichI
masteredverywell. Iwas commendedbypatientsandstaff formyprofessionalismandupbeatmanner.
2008-2009- AndoverEar, Nose and Throat Center,North Andover,Ma. MA HealthBilling
Representive. Responsible forall MaHealthPaymentsandadjustments,dailyphysiciancharge entry,
Ma Healthdenials,obtainingreferralsandpostingof patientpayments.
2003-2008- Lahey Clinic,Amesbury,Ma. Charge Entry/Registration Coordinator. Responsible fordaily
lookup andentryof all ICD-9,CPT, labs,injectionsaswell asnursinghome visitsandVNA orders.
Balancingof dailyjournals,printingof dailyandmonthlyreportsaswell asqueryof physiciansfor
necessarydocumentationwere some otherfunctionsof the position. Ifoundmyself alwayswillingto
stepinas secretaryat the frontdeskas well ascheckout whennecessary. Iwascommendedbymy
supervisorandthe physiciansformydedicationandabilitytofill inforall positionswhennecessary,
evenwhenIhad to staybeyond myassignedworkinghours.
2002-2003- AmericanPersonnel,Burlington,Ma. Administrative Assistant. I was assignedtovarious
departmentsinLaheyClinic. Iworkedwiththe ITdepartmentduringamajorcomputerconversionand
startedmy permanentassignmentatLaheyClinicinAmesburyin2003.
2000-2003- RenexDialysis,Amesbury,Ma. Administrative Assistant. My positioninvolvedworking
withnursesandadministratorstoensure dailyflow of ordersthroughscaning,faxingandbilling. I
developed anexcellentsystemthroughexcel toexpediate andsimplifythe companiesbillingand
trackingsystem.
1998-2000- MooresStaffing, Methuen,Ma. I helpedthe companybygoingto manytemporary
assignmentswhichwere verystimulatingaswell asinteresting. Ineverrefusedanassignmentand
alwaysfinishedwhatIwasassignedto.
1997-1998- PentucketMedical,Haverhill,Ma. BillingClerk11. Responsible toprocessingall Medicare
denials. Thisconsistedmainlyof ICD-9andCPT codingcorrectionsandresubmittals. The position

2. involvedpostingof payments,overpayments,crossovers,etd. Numerousbillingproblemswithpatients
bothon the phone andinpersonwere continuallybeingsolvedthroughmyintervension. Iwas
instrumental inbringinginthousandsof dollarsinbackinsurance paymentsaswell asconstantly
updatingandverifyingMDorders.
1978-1990- KingsDeptStore,CWT and Casual Corner- Iwas a great assetto these companiesbymy
pleasantandhelpful demeanorwithcustomers. Cashier,SalesAssociate aswellasBeautyConsultant
were the manyservicesthati offeredboththe companiesandtheirclientele.
EDUCATION:
2007- NorthernEssex CommunityCollege,Medical CodingCertificate
1994- NorthernEssex CommunityCollege,AA Degree
2000- Cityof Lawrence Vocational School,Certificate inMicrosoftOffice
ProficientinWord,Excel,Medical Terminology,Medical Insurance,ICD-9abdCPT coding. Typingspeed-
45 wpmand accurate and speedyDataEntry Skills.