This document provides guidance on negotiating contracts and resolving disputes through mediation. It discusses that the goal of negotiation and mediation is reaching a binding agreement that is better than the current situation. The mediator's tools include allowing parties to vent their feelings, identifying interests rather than positions, brainstorming solutions, and reframing discussions. It also discusses exploring the best alternative to a negotiated agreement and considering other factors beyond just price or damages. The document advises taking negotiations step-by-step and focusing on the key economic terms first before finalizing all details.