1. Martha Garcia
7046 Avenue F, Apt E, Houston, TX 77011 | 281-492-4865 | justmartha@outlook.com
Objective
· Dedicated professional seeking to obtain a position in a business environment that cultivates employee development,
allows upward mobility and performance recognition. I strive to expand my knowledge and skills as a
supervisor/lead/manager with a strong determination in problem solving and successfuldedication.
Education
ASSOCIATES | OCTOBER 1991 | SOUTH TEXAS VOCATIONAL TECH UNIVERSITIY
· Major: Business Programming
· Minor: Computerized Accounting
BACHELORS | IN PROCESS | ITT
· Major: Construction Project Management
· Minor: Business Management
Skills & Abilities
MANAGEMENT
· I have been in a management/supervisor role for the past 10 years. I started in the Postal Service as the relief clerk for
the Post Master, later managed 100 + unit apartment communities, supervised Armor Vaults, supervised my first call
center in 2009,then from 2012 thru 2014 I was a relationship manager for a financial institution. The past two years I
managed a trucking company as well. My experience is extensive and am ready for a newposition in my career path.
COMMUNICATION
· My communication and management skills have paved my way through presentations to training classes of over 30
plus people. I am a person who is not shy to train and motivate and can easily get my meaning across.
LEADERSHIP
· I have been a leader in every position I have held,my business references can verify my accomplishments.
Experience
OFFICE ADMINISTRATOR | K & J TRUCKING | 06/2014 – 11/2016
· Managed the business from accounting to tractor trailer inspections…
RELATIONSHIP MANAGER | OCWEN LOAN SERVICES | 01-2012 – 04/2014
· Supervised a crew of 15,approved or denied mods, short sales, dil and fc. Payroll, time off requests,accounting, training
and presentations…
CALL CENTER FLOOR SUPERVISOR | STEWART TITLE | 10/2009 – 04//2011
· Supervised 100 + csr, trained,performed presentations, 50 % traveling, HR, Payroll, ran reports, dialer…