The CMO Survey - Highlights and Insights Report - Spring 2024
Memo on Staff Punctuality
1. Facultyof Letters Master’s1: Appliedforeignlanguages
EnglishFilière CorporateCommunication
2015-2016 Prof. Iflahen
Business Correspondence
Memorandum Writing Exercises
Instructions: Read the question carefully. Working in pairs, draft a memo that
would best presentthe followinginformation.
Scenario: In recent months, your company staff have not been punctual in
reporting for work. Your general manager has taken note of the worrying trend
and asked you, the HR executive to nip the problemin the bud.
Task: Write a memo to your company staff. Ensure that your message is clear,
concise, courteousand complete. Includein your memo:
1. The importance of being punctual. 2. A table or graph explaining the trend of
latecomers. 3. Some recommendationson how they can be punctual.
Some information that you might need.
• July 3% of staff late for 5 times or morein a month.
• August10% of staff late for 5 times or morein a month.
• September 20% of staff late for 5 times or morein a month.
• October 25% of staff late for 5 times or more in a month.
Workinghours: 9am to 6pm
Top 5 reasonsfor being late:
• Could notget a taxi.
• MRTtrain broke down.
• Overslept.
2. • Got caught in the traffic jam.
• Heavy rain.
Instruction: Read the question carefully. Working in pairs, draft a memo that
would best presentthe followinginformation.
Scenario: Your company will hold its annual Dinner and Dance(D&D) party
soon. Due to the recession(poor business climate), the D&D would be scaled
down. Your boss has asked you to write a memo to all staff and inform them of
the upcomingD&D function.
Task: Write a memo to your company staff. Ensure that your message is clear,
concise, courteousand complete. Includein your memo:
1. Date, location and duration of the D&D. 2. A map on how to get to the D&D
location. 3. Some information on the activities that they can expect.
Some information that you might need.
Date: 3 December 2009 Venue: Orchard Parade Hotel Ballroom Duration: 7-
11pm
Activities(some suggestions):
• Lucky draws
• InternationalBuffetspread
• SingaporeIdol (Karaoke competition)
• Magic Show
• GurmitSingh aka PCK(the emcee)
Instruction: Read the question carefully. Working alone, draft a memo that
would best presentthe followinginformation.
Scenario: Your company has decided to take part in a business sports league.
The first event is a 5-a- side indoor soccer competition. Your boss has asked you
to write a memo to inform all staff and recruit someinterested parties.
Task: Write a memo to your company staff. Ensure that your message is clear,
concise, courteousand complete. Includein your memo: