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Case Study
Hair Removal System
Background
 Dissonance for the hair removal system exists in the
mind of consumers as it is perceived that when you
apply any hair removal cream the ‘ph’ of the skin
gets disturbed - the skin becomes rough and dry
 It can be demonstrated visually by using a litmus
paper which turns blue
 However when you apply the skin nourishing lotion
after the Fem hair removal cream, the ‘ph’ comes
back to normal due to the unique formulation of
jojoba oil, aloe-vera and calamine and the litmus
paper does not change color
Confidential document. Meant for internal circulation only
Objective
• Remove the dissonance
• Build awareness
• Induce trials
Confidential document. Meant for internal circulation only
The Challenge
• Ensure a captive audience of the right TG
• Demonstrate “ph” factor effects
• Induce trials leading to sales
Confidential document. Meant for internal circulation only
The thought process
• The TG predominantly should be young females
• Demonstration had to be attractive to ensure
larger audience
• Demonstration had to be short to ensure
– Complete attention during the demonstration
– Larger turn around would mean reaching to larger
numbers
• Demonstration had to be complete & convincing
to remove the dissonance
Confidential document. Meant for internal circulation only
The strategy
• Girls colleges & hostels would be ideal
• Have kiosks with the latest creative as the
backdrop
• Have side panels (on both sides of the kiosk) with
the product creative
• Have a short film/recording being played on a TV
screen/loud speakers detailing the product
features
• Ensure smart girls in attractive uniform, man the
kiosks to interact with the audience
Confidential document. Meant for internal circulation only
Execution – Broad plan
• Getting permissions from college authority to
allow installing kiosks in the premises was the
challenge
• Designing the kiosk was undertaken by the
creative team & presented to the client
• As this activity was spread across many towns
across different states, the kiosk had to be
portable without compromising on the aesthetics
• Leaflets & the product information that was to be
presented to the audience was created by the
client
Confidential document. Meant for internal circulation only
Execution – Finer details
• Using our resources, we could get the
permissions from girls colleges & hostels
• Stationed two for the actual demonstration
• Stationed two girls for explaining the product
using the flip chart
• Stationed one girls to invite the respondents to
the kiosk
• Had the TV creative running continuously in the
back drop
Confidential document. Meant for internal circulation only
Execution – Finer details
• Respondents who agreed to test the product
on their hands were given the demo & given a
leaflet.
• Respondents who did not want to try the
product were explained using the flip chart &
given a leaflet.
• Respondents who were not willing to come to
the kiosks were given the leaflets.
Confidential document. Meant for internal circulation only
The Creative
Kiosk – the initial design
Confidential document. Meant for internal circulation only
Kiosk – actually used
in the activity
Confidential document. Meant for internal circulation only
The leaflet
Confidential document. Meant for internal circulation only
Visual Aid – Flip chart
Flip 1 Flip 2
Flip 3 Flip 4
Confidential document. Meant for internal circulation only
Visual Aid – Flip chart
Flip 5 Flip 6
Flip 7 Flip 8
Confidential document. Meant for internal circulation only
Visual Aid – Flip chart
Flip 9
Confidential document. Meant for internal circulation only
Action scene
College students giving their
feedback and giving product leaflet
Confidential document. Meant for internal circulation only
Students / girls explained
FEM HRS on flip chart
Confidential document. Meant for internal circulation only
Demo in progress
Confidential document. Meant for internal circulation only
Demo in progress
Confidential document. Meant for internal circulation only
Students in group
watching demo in progress
Confidential document. Meant for internal circulation only
Result
Sr City
Number of
Colleges /
Hostels
covered
Exposure Demonstrations
Product
Bought
1 Mumbai 33 10158 1044 214
2 Pune 20 8867 918 61
3 Nagpur 19 6570 836 199
4 Nasik 5 3000 97 34
5 Ahmedabad 12 5214 605 110
6 Baroda 10 3329 250 31
7 Delhi 19 9616 1212 113
8 Agra 6 2970 800 15
9 Allahabad 8 1887 230 35
10 Kanpur 21 5176 876 19
11 Lucknow 27 8371 1265 115
12 Chandigarh 9 4017 504 14
Total 189 69175 8637 960
Confidential document. Meant for internal circulation only
Result
Confidential document. Meant for internal circulation only

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Case study fem- college demonstration

  • 2. Background  Dissonance for the hair removal system exists in the mind of consumers as it is perceived that when you apply any hair removal cream the ‘ph’ of the skin gets disturbed - the skin becomes rough and dry  It can be demonstrated visually by using a litmus paper which turns blue  However when you apply the skin nourishing lotion after the Fem hair removal cream, the ‘ph’ comes back to normal due to the unique formulation of jojoba oil, aloe-vera and calamine and the litmus paper does not change color Confidential document. Meant for internal circulation only
  • 3. Objective • Remove the dissonance • Build awareness • Induce trials Confidential document. Meant for internal circulation only
  • 4. The Challenge • Ensure a captive audience of the right TG • Demonstrate “ph” factor effects • Induce trials leading to sales Confidential document. Meant for internal circulation only
  • 5. The thought process • The TG predominantly should be young females • Demonstration had to be attractive to ensure larger audience • Demonstration had to be short to ensure – Complete attention during the demonstration – Larger turn around would mean reaching to larger numbers • Demonstration had to be complete & convincing to remove the dissonance Confidential document. Meant for internal circulation only
  • 6. The strategy • Girls colleges & hostels would be ideal • Have kiosks with the latest creative as the backdrop • Have side panels (on both sides of the kiosk) with the product creative • Have a short film/recording being played on a TV screen/loud speakers detailing the product features • Ensure smart girls in attractive uniform, man the kiosks to interact with the audience Confidential document. Meant for internal circulation only
  • 7. Execution – Broad plan • Getting permissions from college authority to allow installing kiosks in the premises was the challenge • Designing the kiosk was undertaken by the creative team & presented to the client • As this activity was spread across many towns across different states, the kiosk had to be portable without compromising on the aesthetics • Leaflets & the product information that was to be presented to the audience was created by the client Confidential document. Meant for internal circulation only
  • 8. Execution – Finer details • Using our resources, we could get the permissions from girls colleges & hostels • Stationed two for the actual demonstration • Stationed two girls for explaining the product using the flip chart • Stationed one girls to invite the respondents to the kiosk • Had the TV creative running continuously in the back drop Confidential document. Meant for internal circulation only
  • 9. Execution – Finer details • Respondents who agreed to test the product on their hands were given the demo & given a leaflet. • Respondents who did not want to try the product were explained using the flip chart & given a leaflet. • Respondents who were not willing to come to the kiosks were given the leaflets. Confidential document. Meant for internal circulation only
  • 11. Kiosk – the initial design Confidential document. Meant for internal circulation only
  • 12. Kiosk – actually used in the activity Confidential document. Meant for internal circulation only
  • 13. The leaflet Confidential document. Meant for internal circulation only
  • 14. Visual Aid – Flip chart Flip 1 Flip 2 Flip 3 Flip 4 Confidential document. Meant for internal circulation only
  • 15. Visual Aid – Flip chart Flip 5 Flip 6 Flip 7 Flip 8 Confidential document. Meant for internal circulation only
  • 16. Visual Aid – Flip chart Flip 9 Confidential document. Meant for internal circulation only
  • 18. College students giving their feedback and giving product leaflet Confidential document. Meant for internal circulation only
  • 19. Students / girls explained FEM HRS on flip chart Confidential document. Meant for internal circulation only
  • 20. Demo in progress Confidential document. Meant for internal circulation only
  • 21. Demo in progress Confidential document. Meant for internal circulation only
  • 22. Students in group watching demo in progress Confidential document. Meant for internal circulation only
  • 23. Result Sr City Number of Colleges / Hostels covered Exposure Demonstrations Product Bought 1 Mumbai 33 10158 1044 214 2 Pune 20 8867 918 61 3 Nagpur 19 6570 836 199 4 Nasik 5 3000 97 34 5 Ahmedabad 12 5214 605 110 6 Baroda 10 3329 250 31 7 Delhi 19 9616 1212 113 8 Agra 6 2970 800 15 9 Allahabad 8 1887 230 35 10 Kanpur 21 5176 876 19 11 Lucknow 27 8371 1265 115 12 Chandigarh 9 4017 504 14 Total 189 69175 8637 960 Confidential document. Meant for internal circulation only
  • 24. Result Confidential document. Meant for internal circulation only