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mark_walsh_zero_to_devops_distributed
- 1. From Zero toDevOps: The beginning of a journey Mark Walsh, Senior Software Development Engineer
- 2. 3 Life P&C AnnuityDental Disability Health Legal • Global Fortune 50 Company • 60,000 Employees • 100 Million Customers Worldwide • 60 Countries Worldwide • 21 Countries in EMEA Who are MetLife?
- 3. 4 From the StockTicker to Docker… 1868 1950s 1985 1989 1998 2013 2017
- 4. A Global TechnologyOrganisation Galway Campus, Hynes Building Cary Campus, North Carolina
- 5. Driving Operational Excellence– One MetLife Last year, millennials overtook the baby boomers as the biggest generation in terms of population in the United States. And the number of millennials in the labor force is expected to grow. There were 53 million millennials in 2014, and there are expected to be approximately 80 million millennials in the workforce in 2020. , and it’s critical for us to be positioned to service this group. They are going to become the largest part of our customer base over the next several years. – Marty Lippert Executive Vice President, Global Head of Technology and Operations MetLife, Inc. millennials overtook the baby boomers as the biggest generation in terms of population People in this demographic have grown up accessing services and information in a certain way Source http://sloanreview.mit.edu/article/metlife-centers-its-strategy-on-digital-transformation/
- 6. 1868 1884 1898 1920 1950 1954 1967 1970 1982 1983 2000 2005 2017 2015 However, alarge traditional application footprint still provides significant value
- 7. IT Spend Investing ininnovation at MetLife Deployment Models • Public clouds (1) i Series Innovation 20% 80% Maintenance Desktop • On-prem deployment models (4)
- 8. MetLife EMEA Challenges •21 Individual country teams • >600 Applications • >500 Data Sources • 9 Data Centres / More Server Rooms
- 9. MetLife & DevOpsSuccess Source https://www.slideshare.net/Docker/docker-0-to-60-in-5-months-how-a-traditional-fortune-40-company- turns-on-a-dime-tim-tyler-metlife?qid=702a531b-309c-42ec-9742-2d289b1093c5&v=&b=&from_search=2
- 10. New Kids onthe Block Galway • 0.75 Years old • Technology Hub for EMEA • Building a DevOps CoE • Driving Agile Transformation MetLife • 150 Years old • Global IT Transformation • DevOps with the Mod Squad • Multiple CoEs • DockerCon Keynotes • Docker advisory board • Docker MTA Program
- 11. Where on thepath to DevOps nirvana do you think you are at? Source https://www.thoughtworks.com/insights/blog/seven- pitfalls-avoid-during-organizational-transformation Source https://hackernoon.com/what-is-devops-and-why- i-should-have-it-e60f1ee446d2
- 12. The Business Casefor Continuous Delivery What we want • Reduced lead time • Faster feedback • Reliable releases • Higher quality • Continuous Improvement Source https://www.atlassian.com/continuous-delivery/business- case-for-continuous-delivery Source https://www.atlassian.com/blog/devops/how-to-choose- devops-tools
- 13. The Journey toContinuous Delivery in 4 Stages Source http://resources.sdtimes.com/white-paper-saucelabs-devops-waterfall-to-cd
- 14. July 2017 People Jan 2017 April 2017 Nov 2017 ~15 Dev /~6 QA 1 x Dev ~5 x Dev 2018 ~55 employees total 35 more openings
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- 17. Branch Creation Fetch Push Store Artifacts Pull Requests Build UnitTests Deploy Integration Tests Story/Task/Defect SNAPSHOTS RELEASES Code & Commit Branch Dependency Resolution Repository master develop feature_branch Merge Defect Generation Learn by doing using the tools at our disposal
- 18. Building Culture, Capabilityand Measuring Maturity MaturityImmaturity Categories Source https://www.infoq.com/articles/Continuous-Delivery-Maturity-Model
- 19. Confidential – forinternal use only Thank You!
Editor's Notes
- #2 Companies open in new locations all the time Companies engage in a transformations all the time They don’t typically try both at the same time Here to offer some insight into the start of MetLife Galway’s journey to build a DevOps CoE
- #4 Offer some context - MetLife is the same age as Canada and 50 years older than Republic of Ireland 1868: MetLife founded The Universal Stock Ticker developed by Thomas Edison in 1869 used alphanumeric characters with a printing speed of approximately one character per second. 1954: MetLife ushers in the high-tech era by installing UNIVAC, the first large-scale computer system in the life insurance industry. 1985: Adopts Snoopy as an ambassador – association for over 30 years 1989: Tim Berners-Lee invents the Internet 1998: VMWare founded 2013: Docker founded 2017: MetLife opens Global Technology Campus in Galway
- #5 Both campuses are part of the MetLife GTO Colleagues working hard to build relationships to enable collaboration
- #6 Drive operational excellence Senior leadership recognises the need to adapt A key enabler for this adaptation is automation and adoption of DevOps principles
- #11 How did you manage to initially start the transition? Who are these guys?? DevOps COE Agile Transformation Everyone new to MetLife in Galway No experience with status quo processes New relationships to form with existing groups already further along this path Navigating a new environment to discover the current as-is
- #12 The five-stage change model (see Figure 1) that describes the effects each stage has on feelings, thinking, performance, and physiology People dimension Manage expectations Change existing measures of success Pushing v Pulling of change
- #16 Evolution from Waterfall to Agile Source https://www.atlassian.com/agile/agile-iron-triangle Development rigour From https://www.atlassian.com/continuous-delivery/branch-deployments-in-continuous-delivery-pipelines