1. Mark Randall Frazie
158 Meadow Lane, Wheelersburg OH 45694 Phone: 740-357-4744 Email: markfrazie@yahoo.com
Objective
Natural born leaderwithvastexperience incoachingindividualstohelpthemreachtheirhighest
potential, Ihave spentthe last10 years promotingandtrainingmylocal area’syouth to experience
theirdreamsthroughvolunteerworkwith hooksforbooks.
Experience
2005-2015 HooksFor Books Wheelersburg,OH
Operations/Promotion
 Directactivitiesof externalagencies,establishments,anddepartmentsthatdevelopand
implementcommunicationstrategiesandinformationprograms.See more occupationsrelated
to thistask.
 Draft speechesforcompanyexecutivesandarrange interviewsandotherformsof contactfor
them.See more occupationsrelatedtothistask.
 Evaluate advertisingandpromotionprogramsforcompatibilitywithpublicrelationsefforts.See
more occupationsrelatedtothistask.
 Manage special events,suchassponsorshipof races,partiesintroducingnew products,orother
activitiesthe firmsupports,togainpublicattentionthroughthe mediawithoutadvertising
directly.See more occupationsrelatedtothistask.
 Facilitate consumerrelationsorthe relationshipbetweenpartsof the company,suchas the
managersand employees,ordifferentbranchoffices.See more occupationsrelatedtothistask.
 Formulate policiesandproceduresrelatedtopublicinformationprograms,workingwithpublic
relationsexecutives.See more occupationsrelatedtothistask.
 Establishgoalsforsolicitingfunds,developpoliciesforcollectionandsafeguardingof
contributions,andcoordinate disbursementof funds.
2004-2015 KO WaterTreatment Wheelersburg,OH
Owner/Operator
 Steamcleanor shampoocarpets.
 Strip,seal,finish,andpolishfloors.
 Cleanbuildingfloorsbysweeping,mopping,scrubbing,orvacuuming.
 Followproceduresforthe use of chemical cleanersandpowerequipmenttopreventdamage to
floorsandfixtures.
 Provide customerservicebygreetingandassistingcustomersandrespondingtocustomer
inquiriesandcomplaints.
 Monitorsalesactivitiestoensure thatcustomersreceivesatisfactoryserviceandqualitygoods.
 Inventorystockandreorderwheninventorydropstoaspecifiedlevel.

2. Mark Randall Frazie
158 Meadow Lane, Wheelersburg OH 45694 Phone: 740-357-4744 Email: markfrazie@yahoo.com
1992 – 2003 Rampage Inc. Nashville,TN
DistrictManager
 Resolve customercomplaintsregardingsalesandservice.
 Oversee regionaland local salesmanagersandtheirstaffs.
 Planand directstaffing,training,andperformance evaluationstodevelopandcontrol salesand
service programs.
 Reviewoperational recordsandreportstoprojectsalesanddetermineprofitability.
 Advise dealersanddistributorsonpoliciesandoperatingprocedurestoensure functional
effectivenessof business.
 Directand coordinate activitiesinvolvingsalesof pagers.
1980 – 1992 FoodLion Lake Placid,FL
Store Manager
 Directand supervise employeesengagedinsales,inventory-taking,reconcilingcashreceipts,or
inperformingservicesforcustomers.See more occupationsrelatedtothistask.
 Monitorsalesactivitiestoensure thatcustomersreceivesatisfactoryserviceandqualitygoods.
See more occupationsrelatedtothistask.
 Inventorystockandreorderwheninventorydropstoaspecifiedlevel.See more occupations
relatedtothistask.
 Instructstaff on howto handle difficultandcomplicatedsales.
Education
1971 – 1976 MinfordHighSchool Minford,OH
HighSchool Diploma