SlideShare a Scribd company logo
1 of 33
2015 Spring Conference & Expo
Macon, Georgia
Tuesday April 14
Presented By Mark French, Wachs Water Services
CH2M HILL
Agenda
 Purpose of Program
 Overview of Program
 Communities
 Results
 Lessons Learned
 What’s Next?
 Case Study – PRASA
 Lessons Learned
 Acknowledgements
Purpose of Program
 GEFA (The Georgia Environmental Authority)
developed a Grant Program for small rural utilities to
gain access and knowledge to reduce NRW through
education and contractors that would provide a service
& training.
 The communities affected would then start programs
of their own (in house or hiring a service provider)
Georgia’s water loss initiatives are gaining
national attention
4
Overview of Program
 Georgia Environmental Finance Authority (GEFA) Water
Loss Control Technical Assistance program for small water
systems (as defined by the 2010 Water Stewardship Act)
was initiated in June of 2012 and concluded in April of 2013.
 Phase I Cavanaugh & Assoc/ CH2MHill provided training
in Water Audits for small communities
 Phase II Services encompassed Water Audit Training,
Finished Water Meter Flow Verification, Customer Meter
Testing and Pilot Leak Detection, with two (2) technical
assistance contractors per project type.
 Phase IIa Continuation of Phase I for more communities
6
GEFA
Customer
Meter Testing
Contractor
142 meters in 5
systems
Customer
Meter Testing
Contractor
110 meters in 6
systems
Leak
Detection
Contractor
420 miles in 12
systems
Leak
Detection
Contractor
330 miles in 11
systems
Finished Water
Meter
Contractor
18 meters in 6
systems
Finished Water
Meter
Contractor
21 meters in 11
systems
Program
Manager
Small Water System Technical
Assistance – Phase II Program Structure
• Hired two contractors per project
type for negotiation purposes
• Program Manager manages the
daily activities of contractors
Communities
 ADAIRSVILLE GA0150000
 ADEL GA0750000
 ALMA GA0050000
 ASHBURN GA2870000
 AUBURN GA0130000
 AUSTELL GA0670001
 BALDWIN GA1370001
 BANKS CO - MOUNTAIN CREEK GA0110026
 BARNESVILLE GA1710000
 BAXLEY GA0010000
Communities
 BLACKSHEAR GA2290000
 BLAIRSVILLE GA2910000
 BLAKELY GA0990000
 BLUE RIDGE GA1110000
 BOWDON GA0450000
 BRASELTON GA1570000
 BREMEN GA1430000
 BUFORD GA1350000
 BUTLER GA2690000
 BYRON GA2250000
 CAMILLA GA2050001
 CAVE SPRING GA1150000
 CENTERVILLE GA1530000
Communities
 CHATTAHOOCHEE COUNTY GA0530002
 CHATTOOGA COUNTY GA0550000
 CHICKAMAUGA GA2950000
 CITY OF OGLETHORPE GA1930003
 CLARKESVILLE GA1370002
 CLAYTON GA2410000
 CLEVELAND WATERWORKS GA3110000
 COCHRAN GA0230000
 COMMERCE GA1570001
 COOSA WATER AUTHORITY GA2910006
 CORNELIA GA1370003
 CUTHBERT GA2430000
 DAHLONEGA GA1870000
 DALLAS GA2230000
 DAWSON GA2730001
 EASTMAN GA0910002
 EATONTON PUTNAM WSA GA2370000
 EFFINGHAM COUNTY GA1030131
 ELBERTON GA1050001
 FAIRBURN GA1
Small System Water Loss Technical Assistance
–Phase II
51 Projects
10
Small Water Systems Technical Assistance –
Finished Water Meter Flow Verification (FWMFV)
7
19
2
11
0
2
4
6
8
10
12
14
16
18
20
FWMFV Global Statistics Summary
Pass
Fail
Inconclusive
total # meters not tested
18%
49%
33%
Finished Water Meter Flow Verification
Pass Fail Inconclusive or Untestable
11
Small Water Systems Technical Assistance –
Customer Meter Testing (CMT)
44
40
16
47
6 4
0
5
10
15
20
25
30
35
40
45
50
Displacement Compound/Fireline/Ultrasonic
CMT Global Statistics Summary
Pass Fail N/A
54%40%
6%
Customer Meter Testing
Pass Fail Inconclusive or Untestable
12
Small Water Systems Technical Assistance –
Phase II Project Summary
Production costs include chemical and energy
costs – often times these are forgotten
13
Water Loss Phase IIa – Small Water System Technical
Assistance
14
Small Water System Technical
Assistance – Phase IIa
47 projects
Back By
Popular
Demand!
15
Communities
 Dallas Fairburn
 Tallapoosa Cave Spring
 Stockbridge Dahlonga
 Coosa Towns
 Hiawassee Clayton
 Towns Fort Oglethorpe Hartwell
 Greensboro Monticello Harlem
 Sparta Swainsboro
 Garden City Dawson
 Pelham Quitman
 Folkston
17
GEFA
Customer
Meter Testing
Contractor
281 meters in
13 systems
Leak
Detection
Contractor
680 miles in 22
systems
Finished
Water Meter
Contractor
34 meters in 13
systems
Program
Manager
Small Water System Technical
Assistance – Phase IIa Program Structure• Hired one contractors per
project type for negotiation
purposes
• 48 projects
Back By
Popular
Demand!
Small Water Systems Technical Assistance –
Phase IIA Project Summary
18
Lessons Learned
 Many communities that were part of the program did
not have GIS, accurate maps, a program to collect data
 Communication between Host, Client, Contractor
 Continuing services for Utilities after program ends
 Continuing program by client on their own
 Future programs should require “skin in the game”
What’s Next?
 GEFA has a desire to institute this program for mid
size Communities
 This program may broaden its Scope to include
additional services driven by
 Client desires
 Holistic approach that is driven by Asset Management
 GEFA encourages the use of SRF and has more funding
than recipients requesting loans (currently)
PRASA Leak Detection Project
• 5,000 miles in 18 months
• Superacueducto: 40 miles
• Metro Region: 2,000 miles
• Este Region: 1,500 miles
• Norte Region: 1,500 miles
• Rotating every few weeks
• Initial survey of Superacueducto completed
• Surveyed 4,256 miles surveyed
PRASA Leak Detection Project
• 2,403 leaks pinpointed, estimated loss 15.5 MGD
• 296 incidents of theft identified
• 177,587 survey records (~75 per mile)
• 4,457 valves “discovered” (33%)
• 4,441 hydrants “discovered” (54%)
• 237 miles of pipe “discovered” (10%)
• 4,272 unusable valves identified (37%)
March 24, 2015
Leak Detection Process
Leak Detection Process
Leak Detection Process
Leak Detection Process
Leak Detection Process
Leak Detection Process
Leak Detection Process
Leak Detection Process
Leak Detection Project
Lessons Learned
• Sound-then-pinpoint approach
• Training program
• Robust information systems
• Process > “trained ears”
• Performance monitoring is critical
ARG Resource
Total
Survey pts
Total
Miles
Survey Pts
per Mile
Leaks Flagged
per Mile
False Positive
Rate
Javier Serrano 4,174 71 59 1.2 4.3%
Joel De
LaCruz
1,452 77 19 1.3 9.4%
Anthony
Reyes
2,439 77 32 0.3 0.0%
Acknowledgements
 GEFA- Jason Bodwell
 CH2MHill – Brian Skeens
 Cavanaugh & Assoc – Steve Cavanaugh/Will Jernigan
 Wachs Water Services – Ryan McKeon/Henry
Scott/Georgia Brooks

More Related Content

Similar to Overall Approach to Reducing Non Revenue Water

productie 18 case studies
productie 18 case studiesproductie 18 case studies
productie 18 case studieswout otte
 
Assessment of the water and sanitation sector in the gauteng city region final
Assessment of the water and sanitation sector in the gauteng city region finalAssessment of the water and sanitation sector in the gauteng city region final
Assessment of the water and sanitation sector in the gauteng city region finalLordsview_industrial_park
 
Water and Energy Efficiency: The Next Big Thing
Water and Energy Efficiency: The Next Big ThingWater and Energy Efficiency: The Next Big Thing
Water and Energy Efficiency: The Next Big ThingAlliance To Save Energy
 
Towards The Result Based Utility Sector In Armenia
Towards The Result Based Utility Sector In ArmeniaTowards The Result Based Utility Sector In Armenia
Towards The Result Based Utility Sector In ArmeniaCRRC-Armenia
 
WASH4UP-DNCC December 2023 for download
WASH4UP-DNCC December  2023 for downloadWASH4UP-DNCC December  2023 for download
WASH4UP-DNCC December 2023 for downloadMim Youled Taj
 
Stormwater Infrastructure Management-December 2015
Stormwater Infrastructure Management-December 2015Stormwater Infrastructure Management-December 2015
Stormwater Infrastructure Management-December 2015Fairfax County
 
Session Finance 4b - Faraj El-awar and Christian Schlosser un-habitat (pptmi...
Session Finance 4b - Faraj El-awar and Christian Schlosser un-habitat  (pptmi...Session Finance 4b - Faraj El-awar and Christian Schlosser un-habitat  (pptmi...
Session Finance 4b - Faraj El-awar and Christian Schlosser un-habitat (pptmi...IRC
 
Mid-Columbia Report - For Printing
Mid-Columbia Report - For PrintingMid-Columbia Report - For Printing
Mid-Columbia Report - For PrintingAndrea Watson
 
Academia session: Ricard Gine, UPC, 16th January UN Water Zaragoza Conference...
Academia session: Ricard Gine, UPC, 16th January UN Water Zaragoza Conference...Academia session: Ricard Gine, UPC, 16th January UN Water Zaragoza Conference...
Academia session: Ricard Gine, UPC, 16th January UN Water Zaragoza Conference...water-decade
 
837190BRI0Box30ge0note0series0QN104
837190BRI0Box30ge0note0series0QN104837190BRI0Box30ge0note0series0QN104
837190BRI0Box30ge0note0series0QN104Faris Attia
 
Fyp project proposal presentation-GSM based piped water theft detection by Kh...
Fyp project proposal presentation-GSM based piped water theft detection by Kh...Fyp project proposal presentation-GSM based piped water theft detection by Kh...
Fyp project proposal presentation-GSM based piped water theft detection by Kh...SIMO1993
 
Wasmo presentation
Wasmo presentation Wasmo presentation
Wasmo presentation IRC
 
Outdoor is where it’s at – Maximizing Outdoor Water Savings by Using ET Weath...
Outdoor is where it’s at – Maximizing Outdoor Water Savings by Using ET Weath...Outdoor is where it’s at – Maximizing Outdoor Water Savings by Using ET Weath...
Outdoor is where it’s at – Maximizing Outdoor Water Savings by Using ET Weath...Texas Living Waters Project
 
Demand Management for Financial Control
Demand Management for Financial ControlDemand Management for Financial Control
Demand Management for Financial ControlNorm Watersmart
 
Changing the narrative: from counting infrastructure to monitoring services
Changing the narrative: from counting infrastructure to monitoring servicesChanging the narrative: from counting infrastructure to monitoring services
Changing the narrative: from counting infrastructure to monitoring servicesIRC
 
Waternomics Project Overiew
Waternomics Project OveriewWaternomics Project Overiew
Waternomics Project OveriewWaternomics
 
15. Addressing challeneges in wastewater netwroks - Michael Goss - Water Even...
15. Addressing challeneges in wastewater netwroks - Michael Goss - Water Even...15. Addressing challeneges in wastewater netwroks - Michael Goss - Water Even...
15. Addressing challeneges in wastewater netwroks - Michael Goss - Water Even...Environmental Protection Agency, Ireland
 

Similar to Overall Approach to Reducing Non Revenue Water (20)

productie 18 case studies
productie 18 case studiesproductie 18 case studies
productie 18 case studies
 
Assessment of the water and sanitation sector in the gauteng city region final
Assessment of the water and sanitation sector in the gauteng city region finalAssessment of the water and sanitation sector in the gauteng city region final
Assessment of the water and sanitation sector in the gauteng city region final
 
Water and Energy Efficiency: The Next Big Thing
Water and Energy Efficiency: The Next Big ThingWater and Energy Efficiency: The Next Big Thing
Water and Energy Efficiency: The Next Big Thing
 
Laura van wie panel 3 - moderator
Laura van wie   panel 3 - moderatorLaura van wie   panel 3 - moderator
Laura van wie panel 3 - moderator
 
Towards The Result Based Utility Sector In Armenia
Towards The Result Based Utility Sector In ArmeniaTowards The Result Based Utility Sector In Armenia
Towards The Result Based Utility Sector In Armenia
 
WASH4UP-DNCC December 2023 for download
WASH4UP-DNCC December  2023 for downloadWASH4UP-DNCC December  2023 for download
WASH4UP-DNCC December 2023 for download
 
Stormwater Infrastructure Management-December 2015
Stormwater Infrastructure Management-December 2015Stormwater Infrastructure Management-December 2015
Stormwater Infrastructure Management-December 2015
 
Session Finance 4b - Faraj El-awar and Christian Schlosser un-habitat (pptmi...
Session Finance 4b - Faraj El-awar and Christian Schlosser un-habitat  (pptmi...Session Finance 4b - Faraj El-awar and Christian Schlosser un-habitat  (pptmi...
Session Finance 4b - Faraj El-awar and Christian Schlosser un-habitat (pptmi...
 
Mid-Columbia Report - For Printing
Mid-Columbia Report - For PrintingMid-Columbia Report - For Printing
Mid-Columbia Report - For Printing
 
ND14 - Tom McCann
ND14 - Tom McCannND14 - Tom McCann
ND14 - Tom McCann
 
Rural water projects in Bolivia: Experience from Mi Agua Program
Rural water projects in Bolivia: Experience from Mi Agua ProgramRural water projects in Bolivia: Experience from Mi Agua Program
Rural water projects in Bolivia: Experience from Mi Agua Program
 
Academia session: Ricard Gine, UPC, 16th January UN Water Zaragoza Conference...
Academia session: Ricard Gine, UPC, 16th January UN Water Zaragoza Conference...Academia session: Ricard Gine, UPC, 16th January UN Water Zaragoza Conference...
Academia session: Ricard Gine, UPC, 16th January UN Water Zaragoza Conference...
 
837190BRI0Box30ge0note0series0QN104
837190BRI0Box30ge0note0series0QN104837190BRI0Box30ge0note0series0QN104
837190BRI0Box30ge0note0series0QN104
 
Fyp project proposal presentation-GSM based piped water theft detection by Kh...
Fyp project proposal presentation-GSM based piped water theft detection by Kh...Fyp project proposal presentation-GSM based piped water theft detection by Kh...
Fyp project proposal presentation-GSM based piped water theft detection by Kh...
 
Wasmo presentation
Wasmo presentation Wasmo presentation
Wasmo presentation
 
Outdoor is where it’s at – Maximizing Outdoor Water Savings by Using ET Weath...
Outdoor is where it’s at – Maximizing Outdoor Water Savings by Using ET Weath...Outdoor is where it’s at – Maximizing Outdoor Water Savings by Using ET Weath...
Outdoor is where it’s at – Maximizing Outdoor Water Savings by Using ET Weath...
 
Demand Management for Financial Control
Demand Management for Financial ControlDemand Management for Financial Control
Demand Management for Financial Control
 
Changing the narrative: from counting infrastructure to monitoring services
Changing the narrative: from counting infrastructure to monitoring servicesChanging the narrative: from counting infrastructure to monitoring services
Changing the narrative: from counting infrastructure to monitoring services
 
Waternomics Project Overiew
Waternomics Project OveriewWaternomics Project Overiew
Waternomics Project Overiew
 
15. Addressing challeneges in wastewater netwroks - Michael Goss - Water Even...
15. Addressing challeneges in wastewater netwroks - Michael Goss - Water Even...15. Addressing challeneges in wastewater netwroks - Michael Goss - Water Even...
15. Addressing challeneges in wastewater netwroks - Michael Goss - Water Even...
 

Overall Approach to Reducing Non Revenue Water

  • 1. 2015 Spring Conference & Expo Macon, Georgia Tuesday April 14 Presented By Mark French, Wachs Water Services CH2M HILL
  • 2. Agenda  Purpose of Program  Overview of Program  Communities  Results  Lessons Learned  What’s Next?  Case Study – PRASA  Lessons Learned  Acknowledgements
  • 3. Purpose of Program  GEFA (The Georgia Environmental Authority) developed a Grant Program for small rural utilities to gain access and knowledge to reduce NRW through education and contractors that would provide a service & training.  The communities affected would then start programs of their own (in house or hiring a service provider)
  • 4. Georgia’s water loss initiatives are gaining national attention 4
  • 5. Overview of Program  Georgia Environmental Finance Authority (GEFA) Water Loss Control Technical Assistance program for small water systems (as defined by the 2010 Water Stewardship Act) was initiated in June of 2012 and concluded in April of 2013.  Phase I Cavanaugh & Assoc/ CH2MHill provided training in Water Audits for small communities  Phase II Services encompassed Water Audit Training, Finished Water Meter Flow Verification, Customer Meter Testing and Pilot Leak Detection, with two (2) technical assistance contractors per project type.  Phase IIa Continuation of Phase I for more communities
  • 6. 6 GEFA Customer Meter Testing Contractor 142 meters in 5 systems Customer Meter Testing Contractor 110 meters in 6 systems Leak Detection Contractor 420 miles in 12 systems Leak Detection Contractor 330 miles in 11 systems Finished Water Meter Contractor 18 meters in 6 systems Finished Water Meter Contractor 21 meters in 11 systems Program Manager Small Water System Technical Assistance – Phase II Program Structure • Hired two contractors per project type for negotiation purposes • Program Manager manages the daily activities of contractors
  • 7. Communities  ADAIRSVILLE GA0150000  ADEL GA0750000  ALMA GA0050000  ASHBURN GA2870000  AUBURN GA0130000  AUSTELL GA0670001  BALDWIN GA1370001  BANKS CO - MOUNTAIN CREEK GA0110026  BARNESVILLE GA1710000  BAXLEY GA0010000
  • 8. Communities  BLACKSHEAR GA2290000  BLAIRSVILLE GA2910000  BLAKELY GA0990000  BLUE RIDGE GA1110000  BOWDON GA0450000  BRASELTON GA1570000  BREMEN GA1430000  BUFORD GA1350000  BUTLER GA2690000  BYRON GA2250000  CAMILLA GA2050001  CAVE SPRING GA1150000  CENTERVILLE GA1530000
  • 9. Communities  CHATTAHOOCHEE COUNTY GA0530002  CHATTOOGA COUNTY GA0550000  CHICKAMAUGA GA2950000  CITY OF OGLETHORPE GA1930003  CLARKESVILLE GA1370002  CLAYTON GA2410000  CLEVELAND WATERWORKS GA3110000  COCHRAN GA0230000  COMMERCE GA1570001  COOSA WATER AUTHORITY GA2910006  CORNELIA GA1370003  CUTHBERT GA2430000  DAHLONEGA GA1870000  DALLAS GA2230000  DAWSON GA2730001  EASTMAN GA0910002  EATONTON PUTNAM WSA GA2370000  EFFINGHAM COUNTY GA1030131  ELBERTON GA1050001  FAIRBURN GA1
  • 10. Small System Water Loss Technical Assistance –Phase II 51 Projects 10
  • 11. Small Water Systems Technical Assistance – Finished Water Meter Flow Verification (FWMFV) 7 19 2 11 0 2 4 6 8 10 12 14 16 18 20 FWMFV Global Statistics Summary Pass Fail Inconclusive total # meters not tested 18% 49% 33% Finished Water Meter Flow Verification Pass Fail Inconclusive or Untestable 11
  • 12. Small Water Systems Technical Assistance – Customer Meter Testing (CMT) 44 40 16 47 6 4 0 5 10 15 20 25 30 35 40 45 50 Displacement Compound/Fireline/Ultrasonic CMT Global Statistics Summary Pass Fail N/A 54%40% 6% Customer Meter Testing Pass Fail Inconclusive or Untestable 12
  • 13. Small Water Systems Technical Assistance – Phase II Project Summary Production costs include chemical and energy costs – often times these are forgotten 13
  • 14. Water Loss Phase IIa – Small Water System Technical Assistance 14
  • 15. Small Water System Technical Assistance – Phase IIa 47 projects Back By Popular Demand! 15
  • 16. Communities  Dallas Fairburn  Tallapoosa Cave Spring  Stockbridge Dahlonga  Coosa Towns  Hiawassee Clayton  Towns Fort Oglethorpe Hartwell  Greensboro Monticello Harlem  Sparta Swainsboro  Garden City Dawson  Pelham Quitman  Folkston
  • 17. 17 GEFA Customer Meter Testing Contractor 281 meters in 13 systems Leak Detection Contractor 680 miles in 22 systems Finished Water Meter Contractor 34 meters in 13 systems Program Manager Small Water System Technical Assistance – Phase IIa Program Structure• Hired one contractors per project type for negotiation purposes • 48 projects Back By Popular Demand!
  • 18. Small Water Systems Technical Assistance – Phase IIA Project Summary 18
  • 19. Lessons Learned  Many communities that were part of the program did not have GIS, accurate maps, a program to collect data  Communication between Host, Client, Contractor  Continuing services for Utilities after program ends  Continuing program by client on their own  Future programs should require “skin in the game”
  • 20. What’s Next?  GEFA has a desire to institute this program for mid size Communities  This program may broaden its Scope to include additional services driven by  Client desires  Holistic approach that is driven by Asset Management  GEFA encourages the use of SRF and has more funding than recipients requesting loans (currently)
  • 21. PRASA Leak Detection Project • 5,000 miles in 18 months • Superacueducto: 40 miles • Metro Region: 2,000 miles • Este Region: 1,500 miles • Norte Region: 1,500 miles • Rotating every few weeks • Initial survey of Superacueducto completed • Surveyed 4,256 miles surveyed
  • 22. PRASA Leak Detection Project • 2,403 leaks pinpointed, estimated loss 15.5 MGD • 296 incidents of theft identified • 177,587 survey records (~75 per mile) • 4,457 valves “discovered” (33%) • 4,441 hydrants “discovered” (54%) • 237 miles of pipe “discovered” (10%) • 4,272 unusable valves identified (37%) March 24, 2015
  • 32. Lessons Learned • Sound-then-pinpoint approach • Training program • Robust information systems • Process > “trained ears” • Performance monitoring is critical ARG Resource Total Survey pts Total Miles Survey Pts per Mile Leaks Flagged per Mile False Positive Rate Javier Serrano 4,174 71 59 1.2 4.3% Joel De LaCruz 1,452 77 19 1.3 9.4% Anthony Reyes 2,439 77 32 0.3 0.0%
  • 33. Acknowledgements  GEFA- Jason Bodwell  CH2MHill – Brian Skeens  Cavanaugh & Assoc – Steve Cavanaugh/Will Jernigan  Wachs Water Services – Ryan McKeon/Henry Scott/Georgia Brooks