Dallas, Telemanagement World Final Guide

1. Presented by TeleManagement Forum
TeleManagement World
November 7 – 10, 2005
Dallas, Texas, USA
Adams Mark Convention Center
Introduction 2
Sponsors 3
Agenda and Highlights 4
Telecom Innovation Summit 5
Keynote Speakers 5
Conference Sessions 6
Expo and Exhibitors 11
Catalyst Showcase 12
TM Forum Training Courses 15
Lodging 18
Registration 19
Contents
Managing
Telecom
Innovation

2. Introduction
Sponsors
page 2
Introduction
Registration
Agenda
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
The telecom industry has seen numerous changes in the past few
years. However, these are just the tip of the iceberg compared to what
is coming. Customer requirements, competitive pressures, economics
and other market forces have combined to completely alter the
fundamentals of the telecom business. Service providers must either
take out a clean sheet of paper and re-design their core business and
revenue models or watch as their expenses consume cash and newer,
more nimble players eclipse them. A situation not unlike what the
major airlines face today.
Telecom is not the capital-intensive business it once was and, as
such, the barriers to entry have dropped dramatically. Business cycles
are now measured in months instead of years. Similar service
offerings are available from traditional carriers, wireless providers,
cable operators and new entrant IP companies. As affordable
broadband becomes commonplace and competitively priced and
new mobile devices hit the market, the demand for groundbreaking
services will skyrocket.
Service providers now face increasing pressure to:
• Lower costs in order to fund price wars
• Improve their business agility and service portfolio creativity
in order to remain competitive and seize opportunities
• Raise the quality of the end user experience and improve time
to market in order to attract and keep customers
In any competitive market, customer satisfaction trumps technology
as the key to success. Innovation, as viewed from the customer’s
perspective, is now the major differentiator and driver.
Innovation is more than brainstorming a slew of creative ideas. It
requires completely transforming the business, including addressing
the classic revenue models telecom has relied on for years. It means
coming up with totally new business and operational processes that
foster quick action and reward risk-taking. It means re-inventing the
end-to-end value chain and forging strategic partnerships in places
they’ve never existed before. It means changing how you manage
your business, your assets, your products and services and your
customers.
This is the challenge facing telecom. But where does one find the
answers?
TeleManagement World is the place where the industry leaders meet
to do business, make deals, exchange information, gain insight on
leading edge technologies and see the latest management products.
It’s the only global event solely focused on what’s required to
transform your company for innovation.
TeleManagement World provides the networking, educational, and
vendor demonstration forum for you to understand what the best of
the best are doing globally in all of these areas, and how you can
apply these state-of-the-art advancements to your business.
TeleManagement World is where the business of telecom is managed.
Presented by TeleManagement Forum
TeleManagement World
Dallas • Texas • USA • November 7 – 10, 2005
Keynote
Speakers
Managing the Business of Communication

3. Sponsors
Sponsors
page 3
Introduction
Registration
Agenda
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
Platinum Sponsor Gold Sponsors Silver Sponsor
Training and
Education Partner:
Networking Reception
Sponsor:
Keynote
Speakers

4. Agenda and Highlights
Sponsors
page 4
Introduction
Registration
Agenda
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
9:00am-5:30pm TM Forum Training Courses
9:00-11:40am Telecom Innovation Summit
Keynote Speakers
12:30-7:00pm TeleManagement World Expo Open
12:30-7:00pm Catalyst Showcase Open
11:45am-12:30pm Telecom Innovation Panel
2:00-5:30pm Telecom Innovation Summits
6:00-7:00pm TeleManagement World Expo Reception
7:00-10:00pm Networking Reception
9:00am -5:30pm Conference Sessions
9:00am -7:00pm Catalyst Showcase Open
12:00-7:00pm TeleManagement World Expo Open
6:00-7:00pm TeleManagement World Expo Reception
9:00am -12:00pm Conference Sessions
10:00am-2:30pm TeleManagement World Expo Open
2:00-5:30pm TM Forum Training Courses
Monday, November 7
Conference at a Glance
Tuesday, November 8
Wednesday, November 9
Thursday, November 10
Keynote
Speakers
New for 2005
The Telecom Innovation Summit
Winning Strategies and Hallmarks of Success
Learn how to:
• Improve the customer experience in order to offer better,
higher quality service
• Improve business agility in order to develop innovative
services and get them to market faster
• Improve efficiency and reduce operating costs in order to
survive price wars
Featuring:
• Keynote Speakers
• Summit Sessions
• A Discussion Panel Moderated by Lynne Russell
… and Don’t Miss
The Networking Reception
Tuesday, November 8, 7:00 – 10:00pm
This year the Networking Reception and Dinner will give
attendees a taste of Texas! The event will be held at Gilley’s
Dallas, a local saloon, featuring bull riding and calf roping,
as well as a few other surprises. Don’t miss out on the fun!
Networking Reception tickets must be purchased in addition to
Conference Passports. Visit www.telemanagementworld.com
for details.
Sponsored by:
Hosted by:

5. Telecom Innovation Summit
page 5
Sponsors
Keynote
Speakers
Introduction
Agenda
Registration
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
Successful Strategies for the New Communications Market
Telecom business cycles are now measured in months instead of years. Being lean,
agile and innovative is more important than technology and is key to winning
customers and market share.
The Telecom Innovation Summit is a conference within a conference. In one packed
day you will hear what it takes to transform your company into an innovation leader
with presentations and panels featuring industry legends and trendsetters. Learn
firsthand how to change and manage your business, your assets, your customers,
and your products and services.
Among the topics being covered are:
• Leaders and Laggards: The Battle for Market Supremacy Between
New Entrants and The Old Guard
• Improving Business Agility in Order to Develop Innovative Services
and Get Them to Market Faster
• Strategies for Reducing Costs in Order to Survive and Win a Price War
• How to Improve the Customer Experience in Order to Offer Better,
Higher Quality Service
• Using Management to Meet Sarbanes-Oxley Requirements
• Metropolitan Wi-Max Networks
• A Look at the Newest Wireless Gadgets and Services
The Telecom Innovation Summit will be held Tuesday, November 8, from 9:00am to
5:30pm. Attendance at sessions from 2:00-5:30pm requires a 3-day or 4-day Passport.
Please see the schedule below for presentation titles:
9:00-11:40am Keynote Speakers (featured to the right)
11:45am-12:30pm Panel: Managing the Next Wave of Innovation
Moderated by Lynne Russell, Former CNN Headline
News Anchor
2:00-2:45pm Municipal Wi-Fi / Wi-Max Networks – Cities Become
Service Providers
2:45-3:30pm Can an Operator be Lean with SOX in Their Diet?
4:00-4:45pm Cool Devices and Hot Services
4:45-5:30pm Telecom Innovation Summit Wrap-up
Keynote Speakers
11:05 AM - 11:40 AM
Business Transformation Using Next
Generation Services
Ramalinga Raju
Chairman, Satyam Computer Services Ltd.
9:00 AM - 9:15 AM
Welcome and Introduction
James Warner
President, TeleManagement Forum
9:15 AM - 9:45 AM
Future of the Internet
Dr. Lawrence Roberts
CEO and President, Anagran;
Creator and Builder of the Internet
10:45 AM - 11:05 AM
Transitioning to Service-Centric Operations
Janet Davidson
Chief Strategy Officer, Lucent Technologies Inc.
9:45 AM - 10:15 AM
TBA
Shadman Zafar
Senior Vice President, Architecture and eServices,
Verizon

6. Conference Sessions
Sponsors
page 6
Introduction
Registration
Agenda
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
Keynote
Speakers
TeleManagement World conference sessions
feature over 100 hours of presentations by
industry leaders and subject matter experts in
the operations, business and technology
fields. Divided into six themed tracks, these
highly educational sessions provide insight,
timely answers, advice and solutions to critical
industry issues. Conference sessions are held
Wednesday, November 9, from 9:00 am to
5:30 pm and Thursday, November 10, from
9:00 am to 12:00 pm.
Attendance is included in your 3-day or 4-day
passport to TeleManagement World. Visit
www.telemanagementworld.com to register.
Conference Session Topics:
Business Transformation and Market
Readiness
• Operator Strategies for a Customer-Driven
Market
• Benchmarking as a Tool for Transformation
• Managing All the Dimensions of Convergence
• Presentations from Cingular, Covad, Earthlink,
Korea Telecom and Telstra
Flexing NGN’s Potential
• Managing Fixed-Mobile Convergence
• Content-Based Revenue Opportunities
• The VNO Phenomenon
• Presentations from Cingular, Comcast, Sprint,
and Telecom Italia
Mo Money: Revenue Assurance and Billing
• Billing and CRM Issues in the Sprint-Nextel
Merger
• Billing for VoIP Services
• Case Studies from Comcast, China Mobile,
Qwest, and Swisscom
Service Delivery and Content: The Anytime,
Anywhere Customer Experience
• Service Delivery Platforms and Service Level
Management for Innovative Services
• Enhancing the Customer’s Experience
• Presentations from BT, Korea Telecom, TELUS,
Vodafone and others
NGOSS and Software Technology
• Implementing NGOSS
• Service-Oriented Architecture
• Standards Update
(eTOM, SID, ITIL, 3GPP, OSS/J, IPDR)
Spotlight: Cable / IPTV / IMS
• Using IMS for Next Gen Service
• Implementing IPTV
• Cable-Based Services
Conference Session Titles:
Business Transformation and Market
Readiness
BTMR1 Wednesday 9:00-9:05am
Service Provider Success – Part 1: Introduction
Keith Willetts, Chairman, TeleManagement Forum
BTMR1 Wednesday 9:05-9:35am
Service Provider Success – Part 2: Life Behind the Scenes
of a Wireless Service Provider – The Impact of the
Introduction of Customer and Business-Centric Service
Management
Kieran Moynihan, CTO & General Manager, Service
Management Division, Vallent Corporation
BTMR1 Wednesday 9:35-10:05am
Service Provider Success – Part 3: IT Transformation –
Developing an IT Strategy and Plan to Survive and Prosper
in the New Telecoms Environment for a Tier One Operator
Richard Howie, Chief Architect, GM IT Architecture Strategy
Planning, Telstra Corporation
BTMR1 Wednesday 10:05-10:15am
Service Provider Success – Part 4: Q & A
BTMR2 Wednesday 10:45-11:15am
Telecom as a Horizontal – A New Horizon
Suresh Kumar, Associate Consultant, Tata Consultancy
Services
BTMR3 Wednesday 11:30am-12:00pm
Driving Organizational Change with Benchmarking
Tonia Graham, CEO, e*Tezeract, Inc.; Colin Orviss,
Founding Partner, Logan-Orviss International

7. Conference Sessions
page 7
Sponsors
Keynote
Speakers
Introduction
Agenda
Registration
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
BTMR4 Wednesday 2:00-3:00pm
Mobile Convergence Impact on Service Assurance Market
Mark Basham, Partner & Co-Founder, OSS Observer;
Patrick Kelly, Partner, OSS Observer
BTMR5 Wednesday 3:30-4:30pm
Carriers Turn to OSS/J to Realize Goals of Lean Operator
Colin Ashford, Senior Architect, Converged OAM
Architecture, Nortel Networks; Paul Grantham, Vice
President, Software and Information Systems, Covad
Communications; Seonghak Seok, Director of OSS Labs,
Korea Telecom; Fang Wu, Manager, Enterprise Integration
Architecture, Cingular Wireless
BTMR6 Wednesday 4:45-5:30pm
Managing Your Network for Any Generation of Services
Doug McClure, Senior Manager, Service and Technology
Monitoring, Earthlink
BTMR7 Thursday 9:00-10:15am
Optimizing Customer-Facing Service Delivery: The Current
State of the Art
Sachdev Rahul, General Manager, Siebel Communications
and Media, Siebel Systems; Matt McFerrin, Director of
Product Marketing, Siebel Systems; Minaz Vastani, Senior
Director, Cbeyond Communications
BTMR8 Thursday 10:45-11:15am
NGOSS - Is There a Role for Regulation?
Chinyelu Onwurah, Head of Telecoms Technology, Office of
Communications (OFCOM)
BTMR9 Thursday 11:15am-12:00pm
Enterprise Convergence: An Order to Cash Architecture for
the Delivery of Applications & Content
Sumit Ray, Vice President Communications Industry, EDS
Information Services L.L.C.
Flexing NGN’s Potential
NGN1 Wednesday 9:00-9:05am
Managing NGN – Part 1: Introduction
Colin Orviss, Founding Partner, Logan-Orviss International
NGN1 Wednesday 9:05-9:35am
Managing NGN – Part 2: Fixed-Mobile Integration:
Integrated, Network and Service-Level Performance
Management Issues and Solutions
Marco D’Aleo, Senior Manager, Network Service Line,
Accenture; Giovanni Lepri, Director, Telecom Italia Group
NGN1 Wednesday 9:35-10:05am
Managing NGN – Part 3: Managing 3G Technologies and
NextGen Services: A “Real-Life” In Depth Look
Budi Danuningrat, Product Manager, Cingular Wireless LLC
NGN1 Wednesday 10:05-10:15am
Managing NGN – Part 4: Q & A
Colin Orviss, Founding Partner, Logan-Orviss International
NGN2 Wednesday 10:45-11:15am
Comcast-Patni Case Study: Converged Mediation, Rating,
and Billing for Circuit-Switched and VoIP Services
Jonathan Legg, Corporate Billing Operations Project
Manager/Information Office Manager, Comcast; Stephanie
Tackett, Senior Director, Patni Computer Services; Jim
Theiss, Development Manager, Comcast
NGN3 Wednesday 11:30am-12:00pm
Content-Based Services - The Key to Sustainable Margins
and Competitive Advantage
Gavin Ellzey, Business Development, EMC
NGN4 Wednesday 2:00-3:00pm
Assuring the Converging Services and Technologies
(Broadband, Wireless, WiMax)
Erica Moradi, Director, Micromuse, Inc.; David Reece, Lead
Architect, Sprint; Piyush Sarwal, Lead Architect, Sprint
NGN5 Wednesday 3:30-4:00pm
Managing NGN – Part 1: How to Reach the Parts Other
Carriers Can’t Reach
Gary Steen, Vice President of Operations, Martin Dawes
Systems
NGN5 Wednesday 4:00-4:30pm
Managing NGN – Part 2: How Carriers and Service
Providers Can Take Advantage of the VNO Phenomenon
Liam Brohan, Vice President of Sales and Marketing,
Wholesale Division, Vanco
NGN6 Wednesday 4:45-5:30pm
Driving Transformation to Converged Services
Infrastructure, A Case Study
Doug Fantuzzi, Senior Group Vice President, New
Generation Systems, Telcordia Technologies;
Kevin Rymer, Senior Network Consultant, Technology
Strategy, TELUS
NGN7 Thursday 9:00-9:05am
Securing NGN – Part 1: Introduction
NGN7 Thursday 9:05-9:25am
Securing NGN – Part 2: Effectively Enabling Secure Access
via Extranets and Intranets
Rod Murchison, Senior Director of Product Management,
Security Products Group, Juniper Networks, Inc.
NGN7 Thursday 9:25-9:55am
Securing NGN – Part 3: Securing a Service Provider’s
Network
Sergio Pellizzari, CTO, Nakina Systems; Piyush Sarwal,
Lead Architect, Sprint
NGN7 Thursday 9:55-10:15am
Securing NGN – Part 4: IP Video Network Security
Rafael Rosado, IT Security Manager, Security Practice,
Lucent Technologies Inc.
NGN8 Thursday 10:45-11:15am
IT Service Management Center of CMCC
Gang Chen, General Manager of IT Scheme Planning
Department, China Mobile Communications Corporation;
Xiang Gao, Director of Information Technology Office, China
Mobile Communications Corporation
NGN9 Thursday 11:15am-12:00pm
Challenges of Inter-Carrier VoIP Call Completion
Gary Richenaker, Director, Numbering and Addressing
Initiatives, Telcordia Technologies

8. Conference Sessions
page 8
Sponsors
Keynote
Speakers
Introduction
Agenda
Registration
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
Mo Money: Revenue Assurance and Billing
RAB1 Wednesday 9:00-10:15am
Implementing IPTV: The Impact on BSS
Lawrence Harte, Publishing Editor, IPTV Magazine
RAB2 Wednesday 10:45-11:15am
Case Study: Interconnect Billing Next Generation Models
using NGOSS eTOM Framework
Alpna Doshi, Vice President, Telecom Business, Satyam
Computer Services Ltd.; Lakshmi Gopal, IT Consultant,
Satyam Computer Services Ltd.; David Milham, Head of
OSS Industrial Collaborations, BT Group plc
RAB3 Wednesday 11:30am-12:00pm
Billing for VoIP and IP Services – How Can We Make Money
Other Than Just Flat-Rating?
Joseph DiFonzo, Technical Vice President, Convergys
RAB4 Wednesday 2:00-3:00pm
Challenge: Accounting for Converged IP Services
Kelly Anderson, President/COO, IPDR.Org; Steven Cotton,
Editor-in-Chief, IPDR.Org; Tal Givoly, Chief Scientist,
Amdocs
RAB5 Wednesday 3:30-4:30pm
Industry Relevance of TM Forum's Revenue Assurance
Technical Report (TR131)
Gadi Solotorevsky, Chief Scientist, CVidya Networks, Inc.
RAB6 Wednesday 4:45-5:30pm
Intelligent Network Gateway - A Case Study of Convergent
Billing in China Mobile
Yan Huang, Senior Project Manager, China Mobile
Communications Corporation; Lu Jingshi, Senior Software
Designer, Telecom Department, Linkage Inc.; Kevin Ma, Vice
General Manager of Marketing, AsiaInfo Technologies
RAB7 Thursday 9:00-10:15am
Swisscom Eurosport Business Case Study: Partner Relation
Management (PRM) – Accurately Calculating and Managing
Partner Commissions During a Period of Rapid Growth of
High Value Services
Vladimir Mitrasinovic, Vice President, Global Sales and
Business Development, MetraTech Corp.
RAB8 Thursday 10:45-11:15am
Interconnect Intelligence: Strategic Market Foresight from
Everyday Usage
Yves Robinson, Director, Business Intelligence, Vibrant
Solutions
RAB9 Thursday 11:15am-12:00pm
Case Study: End-to-End Billing Integrity at Qwest
Mark Lesman, Manager SW Development, Qwest
Service Delivery and Content: The Anytime,
Anywhere Customer Experience
SDC1 Wednesday 9:00-9:05am
Service Level Management – Part 1: Introduction on SLM
for Converged Services
Michael Lawrey, Head of Network Services, Telstra
Corporation
SDC1 Wednesday 9:05-9:50am
Service Level Management – Part 2: Achieving End-to-End
SLA Management of Convergent ICT Solutions
Mark Dames, Head of Network Systems Architecture, BT
Global Services CTO, BT Group plc; John Wittgreffe, ICT
Research Chief, BT Group plc
SDC1 Wednesday 9:50-10:15am
Service Level Management – Part 3: SLA Management for
VoIP Services
John Timms, Business Development Manager Europe,
Telchemy Incorporated
SDC2 Wednesday 10:45-11:15am
Service Assurance Portals – Supporting the Triple Play
Brian Lakey, Manager TSA Strategy, TELUS
SDC3 Wednesday 11:30am-12:00pm
Enabling Flow-Through Delivery of VoIP Services and
Advanced IP Services
Doug Bellinger, EVP Product Development, CTO, Atreus
Systems; Joe Glynn, Founder, Lefthand Communications
Insight
SDC4 Wednesday 2:00-3:00pm
Using the NGOSS-Based OSS Implementation at KT for
Home Network Service Delivery
Jin Eom, Assistant Researcher, Korea Telecom;
Seokhoon Kim, Senior Researcher, Korea Telecom;
Sungwoo Lee, Senior Researcher, Korea Telecom
SDC5 Wednesday 3:30-3:40pm
Service Delivery Platforms – Part 1: Service Delivery
Platforms Introduction
Joseph Ziskin, Vice President, Solutions and Strategy,
Global Telecom Industry, IBM Corporation
SDC5 Wednesday 3:40-4:05pm
Service Delivery Platforms – Part 2: Service Delivery
Platforms: 'Making Content Profitable'
Neeraj Aggarwal, Senior Solution Architect, Flextronics
Software Systems; Indranil Roychowdhury, System Analyst,
Flextronics Software Systems
SDC5 Wednesday 4:05-4:30pm
Service Delivery Platforms – Part 3: Service Delivery in
the Age of Convergence: Are CSPs (and their OSS)
Really Ready?
Mark Nicholson, CTO, Syndesis Limited
SDC6 Wednesday 4:45-5:30pm
The Essence of Collaborative Commerce – The Future
Blueprint for Premium Content and Services
Raomal Perera, CEO, Valista
SDC7 Thursday 9:00-9:15am
Enhanced Customer Experience Management – Part 1:
Introduction
Tal Givoly, Chief Scientist, Amdocs

9. Conference Sessions
page 9
Sponsors
Keynote
Speakers
Introduction
Agenda
Registration
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
SDC7 Thursday 9:15-9:45am
Enhanced Customer Experience – Part 2: Unlocking
Additional Revenue from Corporate Customers Through
CEM
Liam Marren, Head of Network Quality and Optimization,
Vodafone Ireland; Cathal McGloin, Vice President North
America, Arantech North America
SDC7 Thursday 9:45-10:15am
Enhanced Customer Experience – Part 3: 360-Degree
Customer Relationship Management
Aseem Chandawarkar, Industry Principal,
Telecommunications, SAP AG; Manfred Kopisch, Solution
Principal, SAP America
SDC8 Thursday 10:45-11:15am
Increasing the Automation of Service Provisioning Based on
Terminal Capabilities
Jan Friman, Expert in Service Provisioning and
Management, Ericsson
SDC9 Thursday 11:15am-12:00pm
Next-Generation Leadership: Information-Driven Customer
Management
Yancy Oshita, Senior Industry Director, Communications,
Oracle Corporation
NGOSS and Software Technology
NGOSS1 Wednesday 9:00-9:05am
Real SID Implementations – Part 1: Introduction
John Reilly, Advisory Product Architect, MetaSolv Software
Inc.
NGOSS1 Wednesday 9:05-9:25am
Real SID Implementations – Part 2: Using the SID for
Broadband Provisioning-Interfacing Delivery Platforms to
CRM and to GBE Network
Giuseppe Covino, Project Manager, Telecom Italia Group;
Marco Dacco, OSS Chief Architect, Telecom Italia Group
NGOSS1 Wednesday 9:25-9:45am
Real SID Implementations – Part 3: Extending the SID:
Integration of the 3GPP Network Resource Model IRPs into
the TMF SID
Dave Raymer, Distinguished Member of the Technical Staff,
Motorola
NGOSS1 Wednesday 9:45-10:15am
Real SID Implementations – Part 4: Case Study: Using the
SID and OSS/J in the Context of an SOA Architecture
Gabriela Chiribau, Architect, Covad Communications;
Sachin Kapur, Chief Architect, Covad Communications;
Darwin Ling, Principal Architect for the VoIP Automation
Project, Covad Communications; John Reilly, Advisory
Product Architect, MetaSolv Software Inc.
NGOSS2 Wednesday 10:45-11:15am
Marrying NGOSS and Legacy Systems in a Next Gen OSS
Architecture
Duane Elmquist, Telcordia Technologies
NGOSS3 Wednesday 11:30am-12:00pm
NGOSS Service Enablement
Jérôme Hannebelle, CMSU Solutions Architect, Microsoft
Corporation; Joe McIntyre, Service Provider Architect, IBM
Corporation
NGOSS4 Wednesday 2:00-2:30pm
eTOM & ITIL – Part 1: The Enhanced Telecom Operations
Map® (eTOM): News from the Front
Mike Kelly, Senior Technical Manager, TeleManagement
Forum
NGOSS4 Wednesday 2:30-3:00pm
eTOM & ITIL – Part 2: The Relevance of ITILv3 to eTOM
John Gibert, Development Director, UK itSMF
NGOSS5 Wednesday 3:30-4:30pm
Implementing CO-OP in an Operator Environment: Case
Study O2
Jan Insulander, Senior Advisor OSS Product, Ericsson;
Juha Lipiainen, Director of Middleware Business for the
Operations Solution, Nokia Oyj; Jean-Paul Pallois,
GSM/UMTS OSS Product Marketing Leader, Nortel
Networks; Carolyn Smithson, Head of OSS Strategy,
mmO2 plc
NGOSS6 Wednesday 4:45-5:30pm
Application of the TMF 814 Interface to a Large Transport
Core Network
Shabahat Husain, OSS Architect for GNS Network, Verizon
Communications; Francois Leroux, Principal Product
Planner, Fujitsu
NGOSS7 Thursday 9:00-9:05am
Implementing NGOSS – Part 1: Introduction
Joel Fleck II, Chief Architect, Hewlett-Packard
NGOSS7 Thursday 9:05-9:35am
Implementing NGOSS – Part 2: NGOSS/MD3: Towards a
Model-Driven NGOSS Approach for Business Agility
Joel Fleck II, Chief Architect, Hewlett-Packard; Nektarios
Georgalas, Senior Researcher, BT Group plc; Jane Hall,
Project Manager, Fraunhofer Fokus; Jenny Huang, Next
Generation OSS - Strategic Standards Manager, AT&T
NGOSS7 Thursday 9:35-9:55am
Implementing NGOSS – Part 3: Contract Specification
José Ricardo Bueno, Project Manager, Fundacao CPqD
NGOSS7 Thursday 9:55-10:15am
Implementing NGOSS – Part 4: NGOSS Compliance:
Strategy and Practice
Mike Kelly, Senior Technical Manager, TeleManagement
Forum
NGOSS8 Thursday 10:45-11:15am
Update on Latest Advances in the TMF Shared Information
and Data Model (SID) Work
John Reilly, Advisory Product Architect, MetaSolv Software
Inc.; John Strassner, Fellow and Director, Autonomic
Computing Motorola Labs, Motorola
NGOSS9 Thursday 11:15am-12:00pm
An NGOSS Implementation of a Common Element
Management System
Rob Berger, Senior Engineer II, MCI; Dennis Day, Senior
Manager, MCI; Sergio Pellizzari, CTO, Nakina Systems

10. Conference Sessions
page 10
Sponsors
Keynote
Speakers
Introduction
Agenda
Registration
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
Spotlight: Cable
SPOT1-Cable Wednesday 9:00-9:15am
Service Management – Part 1: Introduction to Cable and
What it Means to the TMF Constituency
SPOT1-Cable Wednesday 9:15-10:00am
Service Management – Part 2: Supporting High-Volume
Delivery of Customer-Centric Triple Play Services over a
Variety of Broadband Technologies Including Copper, Fiber
and Cable
Rajeev Tankha, Director of VoIP Services, MetaSolv
Software Inc.
SPOT1-Cable Wednesday 10:00-10:15am
Service Management – Part 3: Q & A
SPOT2-Cable Wednesday 10:45-11:15am
How Cable Companies Can Benefit from Adopting NGOSS
Solutions
John Wilmes, Chief Architect, Ceon Corporation
SPOT3-Cable Wednesday 11:30am-12:00pm
Intelligent Automation: Challenges Facing Converged
Network Management
Douglas Potts, Vice President, National Communications
Operations, Comcast Cable; William Yan, Executive Vice
President, Auspice Corp.
Spotlight: IPTV
SPOT1-IPTV Wednesday 2:00-2:15pm
Service Management for IPTV – Part 1: Introduction to IPTV
and How it Addresses TM Forum Constituents
Johanne Mayer, Director Market Positioning, Alcatel
SPOT1-IPTV Wednesday 2:15-3:00pm
Leveraging IPTV to Drive Revenue from Innovative
Advertising Models
Eran Wagner, Vice President, IPTV, Amdocs
SPOT2-IPTV Wednesday 3:30-4:30pm
Provisioning and Assurance for Converged IPTV Video
Provisioning
Michael K Riley, Distinguished Member of the Consulting
Staff, Lucent Technologies Inc.
SPOT3-IPTV Wednesday 4:45-5:30pm
End-to-End IPTV Testing and Service Assurance
Kenneth Kerpez, Senior Scientist, Telcordia Technologies;
Hady Salloum, Ph.D., Executive Director of Strategic
Business Development, Telcordia Technologies
Spotlight: IMS
SPOT1-IMS Thursday 9:00-9:15am
Making Next Gen Services – Part 1: Introduction
Matt Izzo, Manager, NGN Service Management, Agilent
Technologies
SPOT1-IMS Thursday 9:15-10:15am
Making Next Gen Services – Part 2: The Impact of IMS, and
Managing the "Real" Next-Generation of Services
Matt Izzo, Manager, NGN Service Management, Agilent
Technologies
SPOT2-IMS Thursday 10:45-11:15am
Creating a Service Delivery Infrastructure – IMS Theory to
Reality
David Croslin, IT Chief Product Architect, MCI
SPOT3-IMS Thursday 11:15am-12:00pm
Overcoming the Challenges of Migrating to an IP
Multimedia Subsystem (IMS) Network: An Evolutionary
Approach
Philip Shryock, Strategic Infrastructure Program Manager,
Hewlett-Packard
Special Sessions
SS1 Monday 5:30-6:00pm
Delivering a Service-Oriented Architecture Using
NGOSS – Part 1: Developing Solutions with AutoMagic
NGOSS-Styled Modeling
Cliff Faurer, Director, AutoMagic KB LLC; Greg Fidler, TM
Forum Advisory Board, Director, AutoMagic KB LLC
SS1 Monday 6:00-6:30pm
Delivering a Service-Oriented Architecture Using
NGOSS – Part 2: Leveraging Standards and SOA to
Deliver Converged Services
Joseph Ziskin, Vice President, Solutions and Strategy,
Global Telecom Industry, IBM Corporation
SS1 Monday 6:30-7:00pm
Delivering a Service-Oriented Architecture Using
NGOSS – Part 3: Best Practices for Organizational Changes
Pramilla Mullan, OSS Architect, France Telecom
SS2 Wednesday 12:00-12:05pm
Managing Enterprise-Level Services In the US Government
– Part 1: Introduction
Lieutenant Colonel Michael Firlie, USA (Retired), Former US
Army Communications Officer; Consultant, Business
Development, Firlie Communications
SS2 Wednesday 12:05-12:25pm
Managing Enterprise-Level Services In the US Government
– Part 2: Assuring Survival of Mission-Critical Enterprise
Services
Deepak V. Kanwar, Managing Director, OSS/BSS, Lucent
Worldwide Services
SS2 Wednesday 12:25-12:45pm
Managing Enterprise-Level Services In the US Government
– Part 3: Keeping the Performance Commitment –
Implementing Service Level Management at the USDA
Keith Carter, Director of Professional Services, Gefion, Inc.
SS2 Wednesday 12:45-1:05pm
Managing Enterprise-Level Services In the US Government
– Part 4: Transformation to a Service Management
Organization
Deepak V. Kanwar, Managing Director, OSS/BSS, Lucent
Worldwide Services

11. Expo
Sponsors
page 11
Introduction
Registration
Agenda
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
Keynote
Speakers
Acterna
Agilent Technologies
Amdocs
BEA Systems
Bell Canada
BellSouth
Billing College
BT
Cable & Wireless
Casabyte, Inc.
Casewise
Ceon Corporation
Cisco Systems
Cognizant Technology
Solutions
COLT Telecom Group
Comarch S.A.
CommProve Ltd.
Convergys
Cramer Systems Limited
cVidya Networks, Inc.
Digital Fairway Corporation
EMC
Ernst and Young
France Telecom
Fujitsu
Fundacao CPqD
Hewlett-Packard
Huawei Technologies
IBM Corporation
ILOG, Inc.
InfoVista
Infozech
Internap
IONA
Jacobs Rimmel
Juniper Networks
Korea Telecom
Lucent Technologies Inc.
Mahindra British Telecom
MetaSolv Software Inc.
Metratech
Micromuse
Microsoft
Motorola
Nakina Systems
NetCracker Technology
Nexagent, Ltd.
Nokia Oyj
Nortel Networks
Oblicore, Inc.
Oracle Corporation
OSS through Java™
Pantero Corporation
QinetiQ
Satyam Computer Services
SBC
Sheer Networks Inc.
SleepyCat Software
Sonic Software
Subex Systems
Tektronix Texas, LLC
Telcordia Technologies
Teleca OSS
TeliaSonera
TIBCO Staffware
TTI Telecom
Vodafone Group
webMethods
West Ridge Networks
TeleManagement World Expo is a high-powered, compelling
mix of big names and emerging suppliers in the OSS/BSS
marketplace. Here you will find the products, technologies, and
services you need to meet the changing demands of today’s
marketplace. The TeleManagement World Expo will be open
daily from Tuesday, November 8, through Thursday, November
10. Cocktail Receptions will be held on Tuesday and
Wednesday evenings. The following companies are exhibitors
in the Expo and the nearby Catalyst Showcase:

12. Catalyst Showcase
page 12
Sponsors
Keynote
Speakers
Introduction
Agenda
Registration
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
Catalyst Showcase Descriptions
CS-1: Sarbanes Oxley (SOX) Compliance
Project Sponsor: Internap; Mobile Tele Systems, OJSC
Participants: Casewise; Convergys; cVidya; Ernst and Young; Subex Systems
Service providers are faced with high costs related to compliance with the provisions of the
Sarbanes-Oxley Act of 2002 (SOX). The SOX Catalyst aims to demonstrate how NGOSS
standards can be used to structure and simplify efforts to deliver SOX compliance, thereby
lowering the cost, or “SOX Tax”, associated with compliance.
The business scenario for the SOX Catalyst is focused on management of the matching of
purchasing costs and transactions for partner-provided services to customer invoice revenues
and transactions for specific time intervals and volumes.
This business scenario will be used as a basis to:
• Describe a blueprint for how NGOSS can be mapped to SOX in order to facilitate
compliance with SOX requirements
• Demonstrate the use of NGOSS constructs, specifically the eTOM and SID
models, in an application that uses NGOSS to implement compliance through
routine, automated business processes
• Document the NGOSS enhancements that will be required to fully leverage
NGOSS to enable SOX compliance
Demonstrating Innovation
The Catalyst Showcase is a unique feature of
TeleManagement World, bringing to life practical
OSS/BSS solutions from multi-company,
multi-national teams that are collaborating to
address urgent real-world business, operational
and interoperability issues with innovative
automated solutions.
Catalyst projects are staffed by TM Forum
members, who come together to build integrated
solutions in significantly compressed time frames –
with success enabled by their common use of TM
Forum standards and guidelines. The projects
support the “lean operator” end-goal of greatly
lowering the “integration tax,” while delivering
automated OSS/BSS solutions with high flexibility
that are built to deliver 21st century services at
speeds the market is now demanding.
The TM Forum provides the collaborative
environment for the participating companies into
which they bring their commercial products and
then integrate them together into a solution for a
service provider defined set of requirements.
Typically emphasizing business process
automation challenges and OSS/BSS integration
technology, catalyst requirements are based on
real projects that service providers are working on.
Both service providers and vendor participants
benefit from rapid exploration into new business
and technology areas and faster and cheaper
progress in advancing to prototype and
commercial-ready solutions.

13. Catalyst Showcase
page 13
Sponsors
Keynote
Speakers
Introduction
Agenda
Registration
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
CS-2: Business Process Management - Phase 3
Project Sponsors: COLT Telecom; Fundacao CPqD; QinetiQ; Vodafone D2
Participants: Amdocs; Casewise; ILOG; Mahindra BT; Teleca OSS;
TIBCO Staffware
Business Process Management is an emerging approach to realizing business
agility. BPM Solutions involve the management of business processes across
the entire enterprise. While the eTOM framework is the starting point to
implement business processes, BPM provides the ability to manage changes
to these business processes over time.
The BPM System enables business users to design and implement optimized
business processes in a flexible and adaptable manner. The BPM System
supports a business process modeling environment that can be shared by
business analysts, IT architects and programers. The modeling environment
creates business process that describes how application system functionality,
information and human activities should interact. A complex business process
can be broken down into simple process components linked to Business Rules.
The Process engines execute the processes and provide the ability to change
and redeploy the processes.
Once the processes are executed, Business Process Data provides measures to
analyze the business process. Business Rules can be modified and redeployed
by Business Users. Changing the business process requires changes to the
graphical model, regeneration of the metadata and redeployment of the process
instances. This faster rate of change to operational processes and the ability to
change activities dynamically make an organization adaptive.
Phase 3 of the Catalyst will address the following two areas:
• How to manage end-to-end processes for mobile multimedia service
management
• How to manage business processes related to network surveillance and
alarm resolution management
CS-3: Service Enablement Using Web Services
Project Sponsors: BT; Korea Telecom; QinetiQ
Participants: Amdocs; IBM Corporation; Microsoft; Motorola; Pantero
With NGOSS and web-service-based, Service-Oriented Architecture reaching
maturity while sharing a common approach in many respects, the need for a
new initiative called “NGOSS Web Service Enablement” aimed at defining a web
service-based, SOA implementation profile for NGOSS was identified.
The NGOSS Service Enablement Catalyst Project will kick-start this effort
with a design and proposed technology-specific implementation of NGOSS
technology-neutral architecture (TNA) principles using web services with the
ultimate goal of accelerating NGOSS adoption through the availability of an
off-the-shelf, web-services based implementation of the NGOSS architecture.
This Catalyst will focus on the “Distribution Transparency Framework Services”
(DTFS) capability described in TNA (TMF 053f), that enables distributed,
loosely-coupled NGOSS components to be registered and communicate in
a way that supports an effective NGOSS Service Lifecycle Management.
This also includes the definition of NGOSS contracts and policies using XML.
CS-4: Managing IP Services with NGOSS
Project Sponsor: BT
Participants: Cisco; Digital Fairway; Fujitsu; Intec Telecom Systems, plc;
Telcordia
Creating “Sticky Customers” and Increased Average Revenue Per User
(APRU) through Service Convergence.
This catalyst focuses on the management of IP services with specific focus on
automated, user-based service enablement for voice, video and data (triple play)
over IP residential access via DSL technologies. The project demonstrates the
use of effective network management to help service providers increase
customer loyalty, while decreasing operational expenses and improving revenue.
This demonstration will address issues surrounding automated provisioning of
end user equipment, end-user initiated service enhancement and control, and
unified provisioning in the IP communications area specifically including Voice
over IP, (VoIP), broadcast video and video on demand.
Also included in this project are linkages with the MTOSI team for network
management for the core transport network. The project will also serve as a
proof-of-concept of the VoIP and video information model that the TM Forum
IPNM modeling team has developed to demonstrate the value of standardized
models and interfaces in enabling plug-and-play interoperability in the rapid
deployment and enablement of advanced services over an IP infrastructure.

14. Catalyst Showcase
page 14
Sponsors
Keynote
Speakers
Introduction
Agenda
Registration
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
CS-5: End-to-End Service Fulfillment for VoIP
Project Sponsor: BellSouth; EMBRATEL - Empresa Brasileira de
Telecomunicacoes
Participants: BEA Systems; Cognizant Technology Solutions;
Juniper Networks; MetaSolv; Pantero
This Catalyst project will address the process for providing service provider
customers with Voice over IP products, specifically Consumer VoIP. The core
eTOM processes to be demonstrated by this project will be service
configuration and activation, and resource provisioning. The key input to
this process will be a service request for VoIP service, which will include the
following categories of data: customer, service address, product, and TN.
The project is modeled on what residential customers can order over the
Internet. Specific functionality to be addressed includes what a consumer
could do through a web portal to establish a new service, delete a services,
or adding additional services to existing services.
This catalyst project highlights the benefits of standards as a vehicle for rapid
service integration, as well as the harmonious service activation through
interoperability. Key technologies to be utilized include OSS/J, eTOM, SIP, and
J2EE. In order to provide some additional perspective on the business value of
the solution, the final report will present metrics around the work effort required
to deliver the demonstration.
CS-6: MTOSI Triple Play
Project Sponsors: BT; Cable & Wireless; TeliaSonera
Participants: Agilent; CEON; Cisco Systems; Cramer; Huawei Technologies;
IONA; Lucent Technologies; Nortel; Pantero; Sonic Software;
Telcordia; TTI Telecom
The Multi-Technology Operations Systems Interface Catalyst will show a
solution to the business problem of complex multi-vendor OSS integration.
The technology to build the solution is based on the TM Forum’s MTOSI
XML/Web Services-based standards for EMS to NMS and OS to OS
integration.
The MTOSI catalyst project investigates the use of MTOSI in a realistic
end-to-end provisioning and assurance scenario, focusing on the integration
and interoperability aspects. The demonstration will focus on building IPTV
infrastructure, specifications and technology.
The catalyst consists of three scenarios:
A. Establishing Infrastructure - provisioning the underlying network
B. Network Performance and Fault Monitoring
C. Network Discovery and Service Activation
Scenario A demonstrates the Ethernet modeling capability of MTOSI as well
as the ability of MTOSI to interoperate with other standards such as OSS/J
service activation.
Scenario B demonstrates the integration of multiple assurance systems from a
multi-regional, multi-vendor operations environment. This scenario displays a
typical migration, where multiple existing systems need to be integrated for
improved efficiencies.
Scenario C demonstrates the synchronization of an Inventory OS with network
resources and how automated operations between an activation OS and EMS
activate SDH connections.
CS-7: Implementing Contracts-Based Services in NGN (ICON) - Phase 1
Sponsor: France Telecom
Participating Companies: CEON; Cognizant Technology Solutions; Pantero;
WebMethods
This Catalyst demonstration focuses on implementing NGOSS Contracts in
a Next Generation Network (NGN) with a view to compare and contrast with
3GPP IRPs. This will be done with an Ordering and Service Activation scenario
in an NGN providing VoIP services. This catalyst project explores the
application of the following TM Forum specifications:
• NGOSS principles to create plug-n-play architecture
• eTOM framework to design business process flows
• SID to build information models to represent IP services
• SoIP requirements specifications in the area of VoIP and video services
over IP
Through the use of these specifications and NGOSS design principles, the
project showcases the reusable architecture that enables the integration of
diverse NGOSS-based components. For demonstration capabilities, this
project will implement applications from multiple vendors integrated through
standards-based interfaces to roll out new service deployments, monitor the
health of the network and its components, and support and monitor the service
level compliance of the network and perform rating and billing functions.

15. TM Forum Training Courses
page 15
Sponsors
Keynote
Speakers
Introduction
Agenda
Registration
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
Telecom is not just roaring back to life, it’s changing into a totally
new, competitive industry. The need for an effective management
environment has become a critical requirement as service
providers move to a lean, agile strategy capable of handling
rapid shifts in customer demand and market opportunities.
TM Forum Training Courses provide the in-depth education on
crucial subjects necessary to understand and implement the new
generation of OSS/BSS.
To assist delegates in choosing the right course for them, we
have introduced the following course categorization:
Introductory courses
These are broadly based courses that provide the delegate with
an overview of a technology or topic. The attendee will leave the
course with a good understanding of the area and its relevance
to their business.
Intermediate courses
While there are subject matter knowledge pre-requisites for most
introductory courses, Intermediate courses assume that the
attendee is broadly familiar with the topic and is now seeking
ideas for deployment within their organization. They present a
finer level of detail than found in the introductory courses.
Advanced courses
These are aimed at the practitioners who are seeking detail on a
subject or technology. It is in this category, for instance, that you
will find specific methodologies covered. Each course will have
its own strict knowledge pre-requisites.
Take advantage of TM Forum Training Courses being held in
conjunction with TeleManagement World in Dallas, Texas and
register for an educational and exciting week TODAY!
Introductory Courses:
Introduction to NGOSS
This course digs into the essential aspects of TeleManagement Forum’s (TM Forum)
NGOSS toolkit, including: The “Lean Operator Paradigm”; the Life Cycle Methodology
for use of NGOSS; the application of the eTOM (Enhanced Telecom Operations
Map®) in developing NGOSS-based solutions; description of the SID (Shared
Information Data Model) and its relationship with other NGOSS elements;
description of Technology Neutral and Technology Specific Architecture.
Course Leader: BJ Taylor
Introduction to the eTOM – Fundamentals
After a brief history, the course addresses the relationships the eTOM has with
NGOSS (New Generation Operations Systems and Software), TM Forum’s standard
OSS/BSS development lifecycle framework, and the NGOSS elements including the
SID (Shared Information and Data Model).
Course Leader: Avi Ofrane
Introduction to the NGOSS Shared Information/Data Model (SID)
This course shows the inherent and strong relationships between the SID and the
overall NGOSS architecture and demonstrates how the SID is used as the “language
of NGOSS.” In addition, the course explains the SID framework and documentation
and provides a tour of currently developed SID domains.
Course Leaders: John Reilly, John Strassner

16. TM Forum Training Courses
page 16
Sponsors
Keynote
Speakers
Introduction
Agenda
Registration
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
Introductory Courses continued:
Introduction to Revenue Assurance
This course provides attendees with an overview understanding of Revenue
Assurance principles and practices. It is geared to provide a grounding for new
Revenue Assurance practitioners and to enable OSS/BSS professionals who
need to understand the practical ‘how’s’ and ‘why’s’ of Revenue Assurance.
Course Leader: Kathryn Durham
Charging and Billing for Data and Content
This course explores key issues of content charging: The creation and layout of
UDRs (Usage Detail Records), data collection and mediation, service bundling,
real time rating, and revenue settlements. We explore how the SID and
RosettaNet are leveraged to link between operators and their partners.
Course Leader: Avi Ofrane
Billing in a Convergent World
This course explores the new paradigm for telecom billing – true convergent
billing – and the significant impact on the business processes. Using eTOM
concepts, we demonstrate the impact of operating in a silo-based environment
on the various billing functions such as mediation, rating, and billing.
Course Leaders: Kathryn Dunham
Voice over IP (VoIP) – A BSS Perspective
This course explores/explains the building blocks of IP, technology overview
along with the business process impacts using the application of the eTOM
(Enhanced Telecom Operations Map®) and NGOSS (Next Generation OSS)
in developing VoIP solutions for mediation, pricing, and billing, including
implementation and deployment strategies.
Course Leaders: Lawrence Harte
Intermediate Courses:
Using the eTOM from the Service Provider’s Perspective
This course explains how the eTOM framework is an essential element of an
enterprise’s business architecture. It describes how it needs to be positioned with
management and staff within an enterprise, and how it relates to other enterprise
process management activities and tools. In addition, this course teaches how
the eTOM can be extended to support more detailed enterprise requirements and
can be used in a variety of circumstances across the enterprise.
Course Leader: Greg Fiddler
Using Multi-Technology Network Management (MTNM) / Multi-Technology
Operations Systems Interface (MTOSI) for Inventory Management
Learn how, as a service provider or supplier, MTNM can help you reduce
development, integration, and management costs across your networks utilizing
standardized inventory management interfaces.
Course Leaders: Michel Besson, Francesco Caruso, Steve Fratini
Using eTOM – A Technical Perspective
This course allows for evaluation of the way that the eTOM can be used within
your own company, and between your company and your suppliers/ partners/
customers, to assess and harmonize your business processes with the
developing industry direction. It teaches how to leverage eTOM as an internal
and external tool for communication about business processes, and as a basis
for process analysis and design. In addition, linkages between eTOM and other
areas of TM Forum's NGOSS program, such as SID and NGOSS Compliance
assessment, are highlighted.
Course Leader: Mike Kelly
Advanced Courses:
Using OSS/J to Implement NGOSS
This course shows why OSS through Java provides the first Commercial-Off-
The-Shelf (COTS) NGOSS Implementation. It provides a core level of knowledge
in the OSS/J Design Guidelines, the OSS/J Common APIs, and the OSS/J APIs.
It introduces the OSS through Java APIs and Design Guidelines as a ready-made,
off-the-shelf implementation of NGOSS and as a use and extension of the OSS/J
Core Business Entities (a SID Data Model). It describes the OSS/J Design
Guidelines providing the basis for contract defined interfaces and the OSS/J
APIs; it also explains how the available APIs fit together and presents an API
roadmap. Finally, the course defines the role of the Reference Implementation
and Technology Compatibility Kit.
Course Leader: Dave Raymer
Advanced Modeling Concepts – An Integrated Approach to the SID, MTNM,
and IPNM
This course provides a hands-on introduction to advanced object-oriented
information and data modeling techniques using the SID as well as other TM
Forum modeling artifacts, such as the IP Network Management (IPNM) and
Multi-technology Network Management (MTNM) models. This course shows
how these core models can be combined to address OSS and BSS
problems, and how the content of each of these models can be used to

17. TM Forum Training Courses
page 17
Sponsors
Keynote
Speakers
Introduction
Agenda
Registration
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
complement each other. It also briefly addresses how these
models can be used to interact with other industry standard
models, such as OSS/J.
Course Leaders: John Reilly, John Strassner
Advanced NGOSS for Practitioners
This is a condensed version of our standard two day course.
Topics covered include:
• An overview of the AutoMagic KB approach for understanding
the NGOSS framework– and how to use the framework
• Normalizing processes to the eTOM and the AutoMagic eTOM
extensions
• Extending processes to expose problem boundaries (with
other processes and candidate applications/systems)
• Determining appropriate system use cases and discovering the
information linkages (SID classes)
• Characterizing existing applications using the SID and the
AutoMagic SID extensions
• Extending information models to expose problem boundaries
(candidate contractually specified interactions)
• Resolving the challenge statement, and identifying gaps that
require further development
Course Leaders: Greg Fiddler, Cliff Faurer
SLA Theory and Application
Course Leader: Kelly Flynn-Muller
Introduction to Revenue Assurance
Introduction to the eTOM – Fundamentals
Introduction to NGOSS
Introduction to the NGOSS SID
Charging and Billing for
Data and Content
Billing in a
Convergent World
Voice over IP –
A BSS Perspective
SLA Theory and
Application
SLA Theory and
Application
Advanced NGOSS for Practitioners
Using OSS/J to
Implement NGOSS
Advanced Modeling
Concepts
Using eTOM – A Service
Provider’s Perspective
Using eTOM – A
Technical Perspective
Using eTOM – A
Technical Perspective
Using MTNM/MTOSI for
Inventory Management
Monday AM
November 7
Monday PM
November 7
Thursday PM
November 10
TM Forum Training Course Schedule
For more information about
TeleManagement Forum Training Courses,
including pre-requisites, highlights, course
goals, and intended audience, please visit
www.tmforum.org.

18. Lodging
Sponsors
page 18
Introduction
Registration
Agenda
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
The Adams Mark Dallas
400 North Olive Street
Dallas, TX 75201
Tel : 1-800-444-2326 Toll Free
Tel: +1 214-922-8000
Fax: +1 214-922-0372
Standard Single/Double $135
Executive Suite Single/Double $149
(limited availability)
Breakfast, Taxes and Service fees not included.
The Hotel is attached to the Convention Center.
www.adamsmark.com
Keynote
Speakers
Dallas Airports
1. Dallas Fort Worth (DFW):
12 miles northwest of Dallas. Up to 20 airlines.
2. Love Field (DAL): 7 miles from downtown.
Only a few airlines.
The TeleManagement Forum is pleased to offer you a bargain rate at the Adams
Mark Hotel in Dallas. The TM Forum rate of $135 for single/double standard room is
good until October 28th, or until the block is full.
To receive the reduced rate for TeleManagement World Dallas conference attendees,
it is recommended that you make your hotel reservations as soon as possible.
Please note that the American Heart Association is holding a citywide conference
which will require 12,000 rooms. Therefore, booking hotel rooms close to the event
will be difficult and expensive. We recommend you book your room immediately to
secure your lodging at a low rate.
Availability at the discounted rate can not be guaranteed once the block has been
filled. You currently have three options to book your reservation:
1. Book your room on-line through the TM Forum registration site. You will need to
register for the event before booking your room. If you have already registered,
please log back into your registration to make your reservation on-line.
2. Call in your reservation and ask for the TeleManagement Forum Rate at
1-800-444-2326 or +1-214-922-8000.
3. Download the reservation form on the web and fax it to +1-214-922-0372.
Guidelines and Policies:
• Discounted rates are only guaranteed through October 28th, 2005 or until the
hotel room block is filled. After this date, rooms and rates will be available at the
Adams Mark’s discretion.
• Please pay special attention to hotel room cancellation policies.
• TeleManagement Forum or TeleManagement World is not responsible for making
or canceling your hotel accommodations, or any penalties incurred with doing so.
• The TM Forum rate is not offered via the Adams Mark on-line reservation system.
The rate is only available by the three methods indicated above.
Discounted Hotel rooms are almost sold out, so book yours now!

19. Registration
Sponsors
page 19
Introduction
Registration
Agenda
TI Summit
Catalyst
Showcase
Conference
Sessions
Expo
TM Forum
Training
Lodging
Don’t miss your chance to participate in TeleManagement World 2005 in Dallas, Texas,
November 7-10. If you are ready to reap the benefits of one of the most rapidly growing
markets in the world, now is the time to confirm your participation.
For information on joining TeleManagement Forum, visit www.tmforum.org/membership
Register now at www.telemanagementworld.com/register
* TM Forum Networking Event (Tuesday) cannot be purchased as a stand alone item
Passpor t Comparisons
4-Day
Passport
3-Day
Passport
TMF Training
Passport
Expo Only
Passport
Exhibitor
Passport
Your choice of one all-day or two half-day TM Forum Training Sessions (Monday)
Your choice of one half-day TM Forum Training Session (Thursday)
Attendance to the Telecom Innovation Summit – Morning Keynotes (Tuesday)
Attendance to the Telecom Innovation Summit – Afternoon Panels (Tuesday)
Attendance to TeleManagement World Concurrent Sessions
Attendance to TeleManagement World Expo and Catalyst Showcase
Continental Breakfast (Monday)
Lunch (Monday)
Continental Breakfast (Tuesday through Thursday)
Lunch (Tuesday through Thursday)
Access to Expo Refreshment and Cocktail Receptions
Member
Non-member
Member
Non-Member
Pre-Registration (Through November 5, 2005)
On-Site Registration (November 6 - November 11, 2005)
Pricing
$1700
$2450
$2020
$3045
$850
$1350
$1000
$1795
$1050
$1250
$1250
$1450
$500
$600
$600
$700
$2200
$3050
$2620
$3745
$200
$200
$250
$250
$25*
$25*
$50*
$50*
Keynote
Speakers
4-Day
Passport
3-Day
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TMF Training
Passport
TMF Training
Thurs.
4-Day with
Thur. Training
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Only
Networking
Event*