Experienced Claims Professional Seeking New Opportunity
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Marc Reyes, ARM
5545 Millwick Drive Telephone Number 470-299-2651
Alpharetta, Georgia 30005 Cellular Number: 917-355-3732
Email: MarcReyes770@Gmail.com
Objective: To provide my talent as an experienced Claims Professional and contribute to the
growth and success of an excellent company.
Experience:
Arch Insurance
Assistant Vice President
Construction Business Unit, November 2006 - Present
• Currently responsible for the South East Region Claims Group in our Construction Business Unit.
• Regional Authority is $500K.
• Responsible for the Marketing of our Claims Model & Platform with our distribution partners
and new prospects.
• Manage Excess Casualty Claims in Run Off for our Construction Division.
• Manage entire OCP Book of Business underwritten through MGA RT Specialty.
• Responsible for the management of our Claims Auditing Software.
• Responsible for the management of our claims group for the North East Region in our
Construction Business Unit from 2006 to 2013.
Claim Account Manager, November 2004 – November 2006
Programs & Alternative Markets
• Managed eight Casualty Programs and assisted in the development of our Alternative Market
Business Unit.
• Performed oversight of WC, GL & Auto losses for Captive Managers in the Alternative Market
Business Unit dealing with Homogeneous & Heterogeneous Group Captives.
Trenwick America Corporation
Canterbury Financial Group
Assistant Secretary, February 2002 – November 2004
• Officer of the Corporation managing 12 Program accounts nationwide.
• Home Office position responsible for Reinsurance Reporting and Collection of Reinsurance owed
to Canterbury Financial on their Facultative & Quota Share Treaty Programs.
• Responsible for performing quarterly claims financial and due diligence audits on all programs.
• Managed all reportable claims in excess of $50,000 up to policy limits.
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Aon Risk Services
Cambridge Integrated Services Inc.
Claim Account Manager, March 2001 – February 2002
• Home Office position in charge of 62 Petrochemical accounts for Reliance Insurance.
• Act as a liaison between clients, insurance brokers, intermediaries and third party
administrators to provide the best quality service.
• Responsible for the management and resolution of 400 High Exposure Environmental Workers
Compensation, General Liability & Auto claims.
• Identify, address and recover Reinsurance dollars owed to Reliance.
American International Group
Claim Account Manager, August 1998 – March 2001
• Responsible for managing and resolving High Exposure Multi-State Claims for National Accounts
along the Eastern Seaboard in the Construction Division.
• Claims involved a detailed working knowledge of Multi-State Case Law, C.P.L.R. procedures and
understanding of various venues.
• Coordinate and supervise quarterly Claim Reviews for assigned accounts.
Liberty Mutual Insurance Group
Technical Claims Specialist, June 1992 – August 1998
• Responsible for managing a pending of the offices highest complex insurance claims in the
Construction Business Unit involving Commercial Auto, WC & GL claims.
• Work directly with Home Office Examining & Home Office Legal in resolving Coverage Disputes
and cases in excess of authority.
Senior Case Manager/Claims Adjuster
• Investigate, reserve and resolve insurance claims in the Construction Division.
• Claims involved a detailed working knowledge of the New York State Labor Law, Sections 200,
241.6 and 240.
Education:
St. John’s University
Bachelor of Science Degree in Criminal Justice, Minor Degree in Business
Currently enrolled in CPCU Programs
Skills:
• Proficient in Microsoft programs including PowerPoint, Office, Word and Excel.
• Excellent oral/written communication skills and interpersonal skill.
• Bilingual: Spanish & English