1. Objective
A full time Registered Nurse position.
Experience
CLAIMS FILE ANALYST
QTC Services - A Lockheed Martin Company Nov 2015-Apr 17, 2015
-Reviewed claims files and analyzed patient medical diagnosis and documentation
-Interfaced with providers (medical professionals) on a regular basis
-Excellent customer service, organization, and follow-through
-Excellent verbal and written communication skills
-Expert attention to details, multi-tasking, and working with a high sense of urgency
-Expert ability to work in a team environment
-Exceptional interpersonal skills
-Strong computer skills
STUDENT PATIENT CARE INTERN & STAFF RN ORIENTATION
Medical Intensive Care Unit
Georgia Regents Medical Center Feb 2012-Mar 2014
-Anticipated patient and nurse needs and coordinated my activities successfully with
theirs.
-Assisted in multiple bedside patient procedures to include tracheotomy, chest tube
insertion, and external ventricular drain placement.
-Familiar with ACLS procedures to include determining necessity for and performing
CPR, documentation and observing medication preparation and administration
during an active code.
-Performed routine beside care for patients with wide range of illnesses to include
end-stage renal disease; detoxification (alcohol and/or other substances); all stages
of oncology; trauma; pre- and post-surgical; diabetic ketoacidosis; and HELLP
Syndrome.
-Completed six week Staff RN Orientation course with a senior staff nurse. I
practiced as an RN with moderate supervision. I participated in all routine care,
documentation, bedside and non-bedside procedures and interdisciplinary
communication for two to three patients at a time.
-Excellent flexibility, patience, and firm but compassionate communication skills.
PHARMACY TECHNICIAN & ASSISTANT MANAGER
Family Pharmacy, Aiken, SC. Jun 2001-Aug 2010
-Evaluated, analyzed and filled prescriptions efficiently and timely.
-Coordinated with doctors and insurance companies as needed.
-Instituted a policy for keeping patients informed about issues related to their
prescription.
-Managed and oversaw the monthly Accounts Receivable and Medicare billing for
durable medical equipment.
AMANDA W. MITCHELL
803-522-1115 / MANDY.MITCHELL@ALUMNI.USCA.EDU / EAGLE RIVER
Education:
2003: High school
diploma from South
Aiken High School
2006: Registered
Pharmacy Technician -
State of South Carolina
2010: BLS and PEARS
certifications - University
of SC - Aiken
2013: Bachelor’s of
Science in Nursing from
University of SC - Aiken
Profile: A registered nurse looking for full time, permanent work. Strong interpersonal skills, superior
communication skills, and innovative problem solver; developed and implemented new service strategies to
increase productivity and patient satisfaction.
Computer Skills:
I am proficient in Epic,
Cerner, most Linux
based programs,
Microsoft Word,
Microsoft Excel, Power
Point, Keynote, Numbers
and Pages.
Awards:
2013: Clinical Excellence
Award in Community
Health Nursing
RN License:
AK RN #: PENDING
CA RN #: 95043618
SC RN #: 224099

2. -Assisted in the accreditation process by creating, organizing, interpreting, editing
policies and procedures in accordance with state guidelines.
-Fielded complaints from and advised dissatisfied employees and created
measurable goals for employee advancement in response to their major complaints.
-Supervised the day-to-day workings of the pharmacy and constantly evaluated and
revised our processes to improve productivity.
-Displayed excellence in patience, communication, and customer service.
AMANDA W. MITCHELL
803-522-1115 / MANDY.MITCHELL@ALUMNI.USCA.EDU / EAGLE RIVER

3. References
Jay Watts, R.Ph., Owner - Family Pharmacy
333 Newberry St.,
NW Aiken, SC 29801
Office: 803-649-1776
Cell: 803-599-1776
jaywatts@aol.com
Douglas Johnson, Senior RN
Senior Staff Nurse
Medical Intensive Care Unit
Georgia Regents University
1120 15th Street
Augusta, GA 30912
Office: 706-721-2431
Cell: 803-257-4981
Jacqueline Miller, DNP, RN
Community Health Clinical Faculty
University of South Carolina - Aiken
471 University Parkway
Aiken, SC 29801
Aiken, SC 29801
Office: 641-3277
AMANDA W. MITCHELL
803-522-1115 / MANDY.MITCHELL@ALUMNI.USCA.EDU / CHINO HILLS