This power point tells us about the different types of people in businesses.

2. › Motivating Workers
› Organisation And Management
› Recruitment, Selection And Training Of Workers
› Internal And External Communication

3. › What Is Motivation?
› Motivation is the reason why employees want to work hard
and work efficiently for the business

4. › F.W.Taylor :-
› His main idea for motivating employees were giving the
employee according to the output they are producing. There
were many advantages, For e.g.-Workers would do the work in
a faster way as they would get more money. There were a lot
of disadvantages also, For e.g.-Employees could’ve gotten
only not motivated by money but by fringe benefits also.

5. › Abraham Maslow :-
› He had made a table of
needs for the workers so
that they feel satisfactory
at work and even
outlined the primary
needs for a worker in a
working environment.

6. › Herzberg :-
› According to him, Humans
have 2 sets of needs; one is
for the basic animal needs,
which he called “Hygiene
"factors or need and the
second is for a human being
to be able to grow
psychologically, which he
called “Motivational "needs
or “Motivators

7. › Wages :-
› A Wage is payment for work, usually paid weekly.
Advantages Disadvantages
Worker will get paid on regular basis and will
not have to wait for a long time for money.
As the wage are paid weekly, they have to be
calculated every week, which takes time.
If an workers works more than the usually time,
he will be paid an extra amount of money.
People have to be employed to keep track of
the people getting the amount of wages every
week.

8. › Time Rate :-
› When workers are given money on the basis of the time they
work usually for a week.
Advantages Disadvantages
This makes it easy to calculate the
amount of wages a worker should be
given for working in a certain time
period.
Good and bad workers will both be
paid the same amount of money.
A time measuring system has to be
put to see the number of hours a
worker is working.

9. › Piece Rate :-
› The amount of money given to a worker based on the
quantity of goods that are being produced by him.
Advantage’s Disadvantage's
It encourages a worker to work faster
than usual.
The goods wont be produced
perfectly as the worker has completed
the work in hurry.
It encourages a worker to produce
more goods.
If, machinery breaks down workers will
be paid less.

10. › Fringe benefit are the non-financial rewards given to an
employee.
› E.G.-Health Insurance And Free Trips To Abroad

11. › Job Satisfaction is the enjoyment derived from feeling that you
have done a good job.
› E.G.-Promotion opportunity And Working Conditions

12. › Job Rotation involves workers swapping around and
doing each specific task for only a limited time and
then changing round again.

13. › Job Enlargement is where extra tasks of similar level of
work are added to a worker’s job description.

14. › Job Enrichment involves looking at jobs and adding
tasks that require more skill and/or responsibility

15. › What Is Organisational Structure?
› Organisational Structure refers to the levels of management
and division of responsibilities within an organisation.

16. › Chain Of Command is the structure in an organisation which
allows instructions to be passed down from senior
management to lower levels of management.

17. › The span of control is the number of subordinates working
directly under a manager.

18. › Planning :-
› Planning for the future involves setting goals for a business.
These goals give the business a sense of
direction and purpose. Now the whole business will have
something to work towards. Managers also need to plan
for resources which will be needed. These are only
two strategies managers use to keep the business running.

19. › Organising :-
› A manager cannot do everything by himself. Therefore, jobs
must be delegated to employees. Employees need sufficient
resources to complete their job, so managers need to organise
people and resources effectively.

20. › Co-Ordinating :-
› Managers need to bring people together in a business for it to
succeed. This is called co-ordination. If different functional
departments do not co-ordinate, they could be doing
completely different things which does not follow any common
plan. Managers could co-ordinate the departments by holding
regular meetings or setting up a project team with different
members from different departments.

21. › Commanding :-
› Commanding refers to guiding, leading and
guiding subordinates which is very important in any
organisation. Managers need to make sure that all
subordinates are following targets and deadlines. It is
the responsibility of the manager to ensure that all tasks are
completed and therefore instruction and guidance must be
provided to employees so that they can do so.

22. › Controlling :-
› Controlling means evaluating the performance of
subordinates, so that corrective action can be carried out if
the subordinates are not sticking to goals.

23. › Delegation means giving a subordinate the authority to
perform particular tasks.

24. › What Is Styles Of Leadership :-
› Leadership styles are the different approaches to dealing with
people when in a position of authority –autocratic, democratic
or laissez-faire.

25. › Democratic leadership, also known as participative leadership,
is a type of leadership style in which members of the group
take a more participative role in the decision-making process.

26. › Autocratic leadership, also known as authoritarian leadership,
is a leadership style characterized by individual control over all
decisions and little input from group members. Autocratic
leaders typically make choices based on their own ideas and
judgments and rarely accept advice from followers.

27. › Laissez-faire leadership, also known as delegative leadership, is
a type of leadership style in which leaders are hands-off and
allow group members to make the decisions.

28. › Trade Unions are an organized association of workers in a
trade, group of trades, or profession, formed to protect and
further their rights and interests.

29. › Recruitment is process in which we hire people for a particular
job in the company.

30. › Job Analysis :-
› Job Analysis is a process to identify and determine in detail the
particular job duties and requirements and the relative
importance of these duties for a given job.

31. › Job Description :-
› It outlines the responsibilities and duties to be carried out by
someone employed to do a specific job.

32. › Job Specification :-
› It is a document which outlines the requirements,
qualifications, expertise, physical characteristics, etc. for a
specified job.

33. › Internal Recruitment :-
› Internal recruitment is when the business looks to fill the
vacancy from within its existing workforce
Advantages Disadvantages
Cheaper and quicker to recruit. Limits the number of potential
applicants.
People already familiar with the
business and how it operates.
No new ideas can be introduced from
outside.
Business already knows the strengths
and weaknesses of candidates.
Creates another vacancy which needs
to be filled.

34. › External Recruitment :-
› External recruitment is when the business looks to fill the
vacancy from any suitable applicant outside the business.
Advantages Disadvantages
Outside people bring in new ideas. Longer process.
Larger pool of workers from which to
find the best candidate.
More expensive process due to
advertising and interviews required.
People have a wider range of
experience.
Selection process may not be effective
enough to reveal the best candidate.

35. › Full Time
› Full Time employees will
usually work 35 hours or
more a week.
› Part Time :-
› Part time employment is
often considered to be
between 1 and 30-35 hours
a week.

36. › Induction Training :-
› It is an introduction given to a new employee, explaining the
firms activities, customs and procedures and introducing them
to their fellow workers.

37. › Off The Job :-
› It involves being trained
away from the workplace,
usually by specialist
trainers.
› On The Job :-
› It occurs by watching a
more experienced worker
doing the job.

38. › Redundancy :-
› It is when an employee is
no longer needed and so
loses their job. It is not due
to any aspect of their work
being unsatisfactory.
› Workforce Planning :-
› It is establishing the
workforce needed by the
business for the
foreseeable future in terms
of the number and skills of
employees required.

39. › The Message is the
information or instructions
being passed by the sender
to the receiver.
› Communication is the
transferring of a message
from the sender to the
receiver, who under stands
the message.

40. › External Communication :-
› It is always between the
organisation and other
organisations or individuals.
› Internal Communication :-
› It is always between
members of the same
organisation.

41. › It is the method used to send a message through a medium
by using a type of verbal communication.

42. › It is the reply from the receiver which shows whether the
message has arrived, been understood and necessary, and,
acted upon.

43. › Two-Way Communication :-
› It is when the receiver gives
a response to the message
and there is a discussion
about it.
› One-Way Communication :-
› It involves a message which
does not call for or require a
response.