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Taking the Next Step with Twitter:
Tips for Live Chat Participation
and Moderation
Melissa A. Venable, PhD
OnlineColleges....
Today’s Session …
• Twitter Chat Basics
• Join a Chat
• Start Your Own Chat
• Advanced Strategies
… Are you logged in?
#NC...
What is a Twitter Chat?
• Real-time exchange
• Specific date and time
• Use of a common hashtag (#)
What are the benefits of a live chat?
• Range of purposes and communication needs:
– Community building
– Networking oppor...
How to Join a Chat
• Log in to your Twitter account.
• Filter the chat hashtag for viewing.
• Add the hashtag to your twee...
How to Start a New Chat
 Before
 During
 After
Before a Live Event
Participate in other chats.
Test the waters! (Lurking is okay … but let
the moderator know you are the...
Create a unique hashtag (#)
• Keep it short.
• Make it memorable.
• Non-case sensitive: #IOLchat = #iolchat
• Letters and ...
Decide on a discussion topic and format:
• Q & A
• Open Discussion
• Open Mike
• Single Question
• Conference Edition
• Sp...
Announce the time and date (multiple times).
Recruit an assistant
Start slowly - run a “test” chat
During a Live Event
Get the session started
Facilitate the conversation.
Look for … ReTweets (RT), @Replies
Look for … connections among attendees.
Manage the chat logistics.
• Open multiple tabs/windows.
– Chat tool
– Document with questions, prompts
– Twitter search
–...
Be ready for…
• Technology issues
• Hijacking
• Technology issues
• Spam
• Technology issues
Is this the Career Counselor Technology
Forum ?!?
“ … You’re nobody until you’ve been spammed.”
Conclude the session
After a Live Event
Create a tweet transcript
Write a summary blog post.
Continue the conversation – use the
hashtag between chats.
Prepare for your next chat!
A Few Advanced Strategies to Try
Invite a special
guest.
Open a Twitter
account for
the chat.
Crowdsource chat ideas
Collect and curate chat resources.
Set up a chat website or landing page.
Add your chat to a directory or event calendar.
Other considerations…
• Chat length
• Day/Time
• Chat frequency
• Target audience
Recommendations …
• Go with the flow
• Focus on function, the tools
change
• It’s not the numbers - it’s the
networking!
•...
Questions?
Resources
• Implementing Live Twitter Chat Discussion
Sessions [PDF] http://bit.ly/TwitterChatGuide
• Chat Directories:
– ...
#Jobhuntchat – @Blogging4jobs, et al
#LinkedInChat – @LinkedInExpert, et al
#InternPro – YouTern.com
#Tchat – TalentCultur...
Thank you!
Melissa A. Venable, PhD
OnlineColleges.net
#IOLchat & @IOLblog
@Melissa_Venable
melissa.a.venable@gmail.com
Image credits:
• Slide 28: Class picture, lindacq, CC:BY-SA
• Slide 29: Bird, marek.sotak, CC:BY
• Slide 19: Whale, Shovel...
Tips for Twitter Chat Participation and Moderation
Tips for Twitter Chat Participation and Moderation
Tips for Twitter Chat Participation and Moderation
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Tips for Twitter Chat Participation and Moderation

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Have you ever wondered how a Twitter chat works? Get started with this "how to" session. You'll find out what to expect as a live chat participant, and what to consider if you are thinking about creating a new chat event for your career center or private practice.

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Tips for Twitter Chat Participation and Moderation

  1. 1. Taking the Next Step with Twitter: Tips for Live Chat Participation and Moderation Melissa A. Venable, PhD OnlineColleges.net @Melissa_Venable @IOLblog NCDA 2015 - #NCDAdenver
  2. 2. Today’s Session … • Twitter Chat Basics • Join a Chat • Start Your Own Chat • Advanced Strategies … Are you logged in? #NCDAdenver …
  3. 3. What is a Twitter Chat? • Real-time exchange • Specific date and time • Use of a common hashtag (#)
  4. 4. What are the benefits of a live chat? • Range of purposes and communication needs: – Community building – Networking opportunities – Professional development – Marketing and promotion • Twitter is: widely used, free platform; easy access • Multiple audiences out there: students, alumni, clients, colleagues, employers
  5. 5. How to Join a Chat • Log in to your Twitter account. • Filter the chat hashtag for viewing. • Add the hashtag to your tweets to join the convo. • Reply to others and ask questions!
  6. 6. How to Start a New Chat  Before  During  After
  7. 7. Before a Live Event Participate in other chats. Test the waters! (Lurking is okay … but let the moderator know you are there.)
  8. 8. Create a unique hashtag (#) • Keep it short. • Make it memorable. • Non-case sensitive: #IOLchat = #iolchat • Letters and numbers • Search for it. Already in use? Try something else...
  9. 9. Decide on a discussion topic and format: • Q & A • Open Discussion • Open Mike • Single Question • Conference Edition • Special Events Develop specific questions in advance!
  10. 10. Announce the time and date (multiple times). Recruit an assistant Start slowly - run a “test” chat
  11. 11. During a Live Event Get the session started
  12. 12. Facilitate the conversation.
  13. 13. Look for … ReTweets (RT), @Replies
  14. 14. Look for … connections among attendees.
  15. 15. Manage the chat logistics. • Open multiple tabs/windows. – Chat tool – Document with questions, prompts – Twitter search – Twitter account: notifications page • Have a plan B and C. • Monitor your time.
  16. 16. Be ready for… • Technology issues • Hijacking • Technology issues • Spam • Technology issues
  17. 17. Is this the Career Counselor Technology Forum ?!? “ … You’re nobody until you’ve been spammed.”
  18. 18. Conclude the session
  19. 19. After a Live Event Create a tweet transcript
  20. 20. Write a summary blog post. Continue the conversation – use the hashtag between chats. Prepare for your next chat!
  21. 21. A Few Advanced Strategies to Try Invite a special guest. Open a Twitter account for the chat.
  22. 22. Crowdsource chat ideas
  23. 23. Collect and curate chat resources. Set up a chat website or landing page.
  24. 24. Add your chat to a directory or event calendar.
  25. 25. Other considerations… • Chat length • Day/Time • Chat frequency • Target audience
  26. 26. Recommendations … • Go with the flow • Focus on function, the tools change • It’s not the numbers - it’s the networking! • Have an idea? Just try it – there’s not one “right” way.
  27. 27. Questions?
  28. 28. Resources • Implementing Live Twitter Chat Discussion Sessions [PDF] http://bit.ly/TwitterChatGuide • Chat Directories: – http://chatsalad.com/ – http://tweetreports.com/twitter-chat-schedule/ – http://twubs.com/twitter-chats
  29. 29. #Jobhuntchat – @Blogging4jobs, et al #LinkedInChat – @LinkedInExpert, et al #InternPro – YouTern.com #Tchat – TalentCulture.com #OMCchat –@CindyTrivella, et al #EmployerBuzz – Univ. Michigan Career Center #ECRchat – Early Career Researchers #IdealistCareers – Idealist.org #yucareerchat – York Univ. Career Centre #AskForbes – Forbes.com
  30. 30. Thank you! Melissa A. Venable, PhD OnlineColleges.net #IOLchat & @IOLblog @Melissa_Venable melissa.a.venable@gmail.com
  31. 31. Image credits: • Slide 28: Class picture, lindacq, CC:BY-SA • Slide 29: Bird, marek.sotak, CC:BY • Slide 19: Whale, Shovelling Son, CC:BY-NC-SA • Title Slide: Two birds, cobalt123, CC:BY-NC-SA

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