An Introduction to Business Intelligence for Healthcare
Mayank Trivedi Executive Profile Detailed
1. Mayank J. Trivedi
Mr. Trivedi has twenty years of proven track record of innovative
and high energy leadership in establishing, developing, growing,
and operating healthcare information technology companies. Mr.
Trivedi is Chief Executive Officer of Indralok Technologies.
Indralok provides location aware enterprise-class software
solutions for health care organizations to improve operational efficiency, workflow
automation and patient safety. Mr. Trivedi has assembled am impressive management
team with almost two decades of proven experience of delivering quality product and
services for North American clients.
Before Indralok, Mr. Trivedi was Founder/Chief Executive Officer of Sysware
Healthcare Systems, Inc., the technology and quality leading provider of laboratory
information systems. Under Mr. Trivedi’s leadership, Sysware grew from a small
company to a multinational company with over 150 employees in 3 countries with $15
million in sales. During Mr. Trivedi’s tenure, Sysware achieved record growth with sharp
focus on quality, efficiency, on-time delivery of software solutions and keen focus on
strategic growth markets, spotting market opportunities and ceasing first-mover
advantage with fast-track development supported by quality processes. Mr. Trivedi
successfully negotiated a series of strategic partnerships with industry leaders like Philips
Medical Systems in the Netherlands and Eclipsys. Sysware achieved impressive goal of
developing a new Transfusion Medicine/Blood Inventory system for hospital blood banks
within 12 months against industry average of 4-5 years, and was awarded US-FDA 510-k
clearance, ISO-9001 as well as ISO-13485 certification in Canada on the first
submissions.
Sysware was acquired in 2006 by Eclipsys Corporation. After the acquisition, Mr.
Trivedi was appointed President of Eclipsys India. During his term as President of
Eclipsys India, Mr. Trivedi designed and initiated the expansion of Eclipsys’s India
operation to 700 people. Mr. Trivedi started and headed Global Delivery Management
team for Eclipsys and created disciplined processes for smooth and streamlined multi-
shore operation for Eclipsys.
Before Sysware, Mr. Trivedi worked for EDS where he held various positions and gained
experience in large scale IT / networking / infrastructure, database design, performance
and tuning/capacity planning and network design to support almost a million devices on
worldwide EDS / General Motors network.
Mr. Trivedi earned a Bachelor of Engineering in Textile Engineering at the MS
University in India.
2. Knowledge & Experience
• 22 years experience starting, managing and/or directing healthcare IT companies.
• 20 years experience working in the healthcare IT industry.
• Experience in strategic technology planning, execution, and policy development.
• Excellent knowledge of technology environments and trends in HIT.
• Solid understanding of computer systems characteristics, features, and integration
capabilities.
• Extensive knowledge of data processing, hardware platforms, enterprise software
applications, and outsourced systems.
• Technical experience with systems networking, databases, Web development, and user
support.
• Excellent knowledge of business theory, business processes, management, budgeting,
and business office operations.
• Excellent understanding of project management principles.
• Deep knowledge and commitment to quality management processes and standards.
o ISO-9001, ISO-13485, CMMi, FDA150k Premarket Notification, CABB
• Proven experience in planning, organization, and development.
• Superior understanding of the organization’s goals and objectives.
• Demonstrated ability to apply technology solutions to business problems.
• In-depth knowledge of applicable laws and regulations as they relate to technology
issues.
Personal Attributes
• Proven leadership ability.
• Ability to set and manage priorities judiciously.
• Excellent written and oral communication skills.
• Excellent interpersonal skills.
• Strong tactical skills.
• Ability to articulate ideas to both technical and non-technical addressees.
• Exceptionally self-motivated and directed.
• Keen attention to detail.
• Superior analytical, evaluative, and problem-solving abilities.
• Exceptional service orientation.
• Ability to motivate in a team-oriented, collaborative environment.