7 steps How to prevent Thalassemia : Dr Sharda Jain & Vandana Gupta
Ā
Ethics & informed consent
1. Armed Forces
Medical College
21st century:
Ethics and Informed Consent
Major(Dr) Shashikant Sharma
Department of Hospital Administration
2. Armed Forces
Medical College
Informed Consent
Essential Legal and Ethical Principles for Nurses
Juliet Battard Menendez, RN, MSHL, CPHRM
JONAāS Healthcare Law, Ethics, and Regulation / Volume 15,
Number 4 / Copyright B December 2013 Wolters Kluwer
Health | Lippincott Williams & Wilkins
3. Armed Forces
Medical College
Sequence of Thought
ā¢ Informed Consent
ā Why do we need ?
ā Who is responsible ?
ā When is it required ?
ā Evidence
ā Consequences
ā Content
ā Barriers
ā Remedies
ā Conclusion
12/23/2014 Dept of Hospital Administration 3
ā¢ Main Article
ā¢ Related Article
ā¢ Discussion
ā¢ Theory & principles of
Health Care Ethics
4. Armed Forces
Medical College
Introduction
ā¢ Shared decision making
ā¢ Mutual participation & respect for autonomy
ā¢ Patient legal right
ā¢ Actual application
12/23/2014 Dept of Hospital Administration 4
5. Armed Forces
Medical College
Rationale for Nurses Engagement
ā¢ Ultimately, physician responsible
ā¢ However, nurses as enlightened patient advocates
ā¢ Special circumstances
ā Surgery refusal
ā Limited mental capacity
ā Surrogate decision making
12/23/2014 Dept of Hospital Administration 5
6. Armed Forces
Medical College
Principles of Informed Consent
ā¢ Willingly accept
ā¢ Move beyond physician disclosure of info
ā¢ Shared medical decision making
ā¢ Content vs comprehension
12/23/2014 Dept of Hospital Administration 6
7. Armed Forces
Medical College
Delivery Methods
ā¢ Vary among different surgeons
ā¢ Vary among different patients
ā¢ Traditionally: oral followed by signing
ā¢ Videos & computer software
ā¢ Any delivery method may be used
12/23/2014 Dept of Hospital Administration 7
8. Armed Forces
Medical College
Ethical Consideration
ā¢ Opportunity the process presents
ā¢ Challenging dilemma for surgeons
ā¢ Autonomy/Beneficience/Paternalism
12/23/2014 Dept of Hospital Administration 8
9. Armed Forces
Medical College
Nursesā Role in Informed Consent
ā¢ Appropriate participation in the process
ā¢ Misconception : consent = signature
ā¢ Nurses : charged with facilitation of legal
documentation
ā¢ Advocacy role of nurses
12/23/2014 Dept of Hospital Administration 9
10. Armed Forces
Medical College
Nurses Role: Patient Education
ā¢ Educational tools: springboards/videos/AV aids
ā¢ Waiver of liability
ā¢ Nurses involved in process: evidence
12/23/2014 Dept of Hospital Administration 10
11. Armed Forces
Medical College
Nurses Role: Patient Comprehension
ā¢ Comprehension of info: precondition
ā¢ Factors
ā Disease process/Anxiety/Pain/Therapeutic
Intervention
ā¢ Surgeon responsible
ā¢ Nurses : Repeat back process
ā¢ Nurses more familiar & skilled in repeat back
process
12/23/2014 Dept of Hospital Administration 11
12. Armed Forces
Medical College
Nurses Role: Patient Anxiety
ā¢ Surgeons circumvent the process
ā Attempt to avoid anxiety
ā¢ Nurse patient Relationship
ā Identify & address anxiety
ā Patient customized learning aids
12/23/2014 Dept of Hospital Administration 12
13. Armed Forces
Medical College
Distinction : Form vs process
ā¢ Only offering legal protection
ā¢ Overshadow ethical goal
ā¢ Informed Consent : Continuous process
ā¢ Patient may consult families/relatives before
even seeing the form
12/23/2014 Dept of Hospital Administration 13
14. Armed Forces
Medical College
Surrogate Decision Making
ā¢ Decisional Capacity
ā¢ Process information & meaningful response
ā¢ Clinical situation & should be a part of
informed consent process
ā¢ Florida Advanced Health care directive
12/23/2014 Dept of Hospital Administration 14
15. Armed Forces
Medical College
Refusal of Consent
ā¢ Patient competent ?
ā¢ Freely given & withdrawn
ā¢ Refusal does not mean doctor did not provide
adequate information
12/23/2014 Dept of Hospital Administration 15
16. Armed Forces
Medical College
Discussion
ā¢ Process of informed consent : Multifaceted
ā¢ Right to consent : basic patient right
ā¢ Nurses integral to process
12/23/2014 Dept of Hospital Administration 16
17. Armed Forces
Medical College
Nurses may serve to
ā¢ Ensure patient comprehension
ā¢ Facilitate documentation of consent
ā¢ Address patient anxiety
ā¢ Identify the appropriate surrogate decision
maker when needed
12/23/2014 Dept of Hospital Administration 17
18. Armed Forces
Medical College
Nurses may serve toā¦.
ā¢ Ensuring that the informed consent process is
completed in accordance with law &
regulation
ā¢ Compliance accreditation standards : patients
participate fully in decisions about their care,
treatment and services
12/23/2014 Dept of Hospital Administration 18
19. Armed Forces
Medical College
Implications
ā¢ Surgeons erroneously conceptualize informed
consent as a formal legal document
ā¢ Paradoxically: detracts from the actual
exchange of information
ā¢ Appropriate knowledgeable nurses:
collaborate with surgeons in the informed
consent process
12/23/2014 Dept of Hospital Administration 19
20. Armed Forces
Medical College
Implicationsā¦
12/23/2014 Dept of Hospital Administration 20
āāDid the patient agree to the surgery?ā
āāDid the physician provide the patient with an adequate
amount of information for the patient to consent?āā
21. Armed Forces
Medical College
Critical appraisal
ā¢ Article lacks objectivity
ā¢ Theoretical approach
ā¢ Practice
ā¢ What should a nurse do ?
ā¢ How the process is carried out
12/23/2014 Dept of Hospital Administration 21
22. Armed Forces
Medical College
Strategies for Enhancing the Nurseās
Role in Assessing and Promoting
a Patientās Decisional Capacity
Marcia Sue DeWolf Bosek, DNSc, RN
JONAāS Healthcare Law, Ethics, and Regulation / Volume 7,
Number 3 / B 2005, Lippincott Williams & Wilkins, Inc.
23. Armed Forces
Medical College
Introduction
ā¢ Patient care partnership: Understanding
expectations, rights and responsibilities
ā¢ Nurses & nurse managers : assume leadership
promoting patient autonomy in every clinical
setting
12/23/2014 Dept of Hospital Administration 23
24. Armed Forces
Medical College
The American Nurses Association
Code of Ethics for Nurses
ā¢ Each nurse has an obligation to be
knowledgeable about the moral and legal rights
of all patients to self-determination
ā¢ The nurse preserves, protects and supports
those interests by assessing the patientās
comprehension of both the information
presented and the implications of the decisions
12/23/2014 Dept of Hospital Administration 24
25. Armed Forces
Medical College
Case Study
Ms. G 80-year-old mother of 4 sons
3 days post ORIF of a hip # Pre surgical
workup, found to have hematuria
Urologist : renal cancer need periodic
blood transfusions
12/23/2014 Dept of Hospital Administration 25
26. Armed Forces
Medical College
Background
12/23/2014 Dept of Hospital Administration 26
BUN and Creatinine have decreased
still not fully oriented
Gās son Howard power of attorney for
healthcare , Mark (other son) no morals
Nurse initiated an ethics consultation
27. Armed Forces
Medical College
Patient conference
Ethicist
PhysicianNurse
12/23/2014 Dept of Hospital Administration 27
Assisted
identify
preferred
surrogate
Agreement
28. Armed Forces
Medical College
Assessing Decisional Capacity
Competence
Problem
Available
options
Benefits &
burdens
Rationale
support
12/23/2014 Dept of Hospital Administration 28
29. Armed Forces
Medical College
Understanding of her
present condition & prognosis
12/23/2014 Dept of Hospital Administration 29
Tell me about why you
were admitted to the
hospital?
30. Armed Forces
Medical College
Understanding of her
present condition & prognosis
12/23/2014 Dept of Hospital Administration 30
What have the doctors told
you about your kidney
function and why you have
blood in your urine?
31. Armed Forces
Medical College
Understanding of her
present condition & prognosis
12/23/2014 Dept of Hospital Administration 31
How do healthcare
decisions get made if you
are not able to decide what
to do?
32. Armed Forces
Medical College
Understanding of her
present condition & prognosis
12/23/2014 Dept of Hospital Administration 32
Do you know what a
Durable Power of
Attorney is? If so, what
does it do?
33. Armed Forces
Medical College
Aware of the available options
12/23/2014 Dept of Hospital Administration 33
Is there one person who you believe best knows
your values and beliefs about healthcare?
How do you believe decisions about your
healthcare should be made if you are unable to
tell us your wishes?
34. Armed Forces
Medical College
If she recognizes both benefits & burdens
associated with each available option
12/23/2014 Dept of Hospital Administration 34
What are some of the benefits associated with naming
your son Kevin as your surrogate?
What would be some of the undesired consequences or
negatives that might occur if Kevin were your surrogate?
What would be some of the good outcomes if your
children as a group were to make decisions for you?
35. Armed Forces
Medical College
Advocacy Vs Badgering
ā¢ Advocacy : Ethicist notified Ms. Gās decisional
capacity should be re-evaluated when her
cognitive function (MME) had improved
ā¢ Badgering/ persecute persistently: when
numerous individuals repeatedly ask the same
questions
12/23/2014 Dept of Hospital Administration 35
36. Armed Forces
Medical College
Nurse Administratorās Role
ā¢ May not be directly involved assessing a patientās
decisional capacity
ā¢ Create an environment : Pt ethical friendly
ā¢ Journal club discussions, or brown-bag lunches
should be organized
ā¢ Staff are aware of the institutionās ethical
resources
ā¢ Promote the use of ethical resources.
12/23/2014 Dept of Hospital Administration 36
38. Armed Forces
Medical College
References
1. Text book : Health care ethical critical issues 21st
century by Eileen E Morrison
2. From āWhat Did the Doctor Say?: Improving Health
Literacy to Protect Patient Safetyā The Joint
Commission, 2007
3. American Medical Association Guidelines
4. Review Article : Role of nurses in informed consent :
Jennifer M. Sims ( Dimensions of Critical Care Nursing)
12/23/2014 Dept of Hospital Administration 38
39. Armed Forces
Medical College
Theory of Health Care Ethics
12/23/2014 Dept of Hospital Administration 39
ā¢ right thing based on authorityAuthority
ā¢ order of natureNatural law
ā¢ consequences of actionTeleological
ā¢ determining our dutiesDeontological
ā¢ seeking proper end for humansVirtue
ā¢ maximize personās self interestEgoistic
41. Armed Forces
Medical College
1. Non maleficiance
ā¢ First do no harm
ā¢ Consequentialist: prevents the good
ā¢ Natural law : oppose to rational natures
ā¢ Deontologist : prevents to carry duty
ā¢ Virtue : away from eudemonia
ā¢ Egoist : oppose to self interest
12/23/2014 Dept of Hospital Administration 41
42. Armed Forces
Medical College
What is harm in clinical setting
ā¢ No simple matter
ā¢ Justify harm for greater good
ā¢ Consider harm to mean physical harm
ā¢ Ways are infinite
12/23/2014 Dept of Hospital Administration 42
43. Armed Forces
Medical College
Harm as Violation of Autonomy
ā¢ Imposing a treatment
ā¢ Substituted judgment
12/23/2014 Dept of Hospital Administration 43
Harm as Negligence
ā¢ Failure to engage in protocols
ā¢ Malpractice
44. Armed Forces
Medical College
2. Beneficence
ā¢ More than just avoiding harm
ā¢ Act of kindness & courtesy
ā¢ Fundamental principle of health care ethics
12/23/2014 Dept of Hospital Administration 44
45. Armed Forces
Medical College
Non maleficiance & Beneficence
Insufficient Principles
ā¢ Physician defined āharmā& āgoodā
ā¢ Paternalism
ā¢ Assertion/ Coercion
12/23/2014 Dept of Hospital Administration 45
46. Armed Forces
Medical College
3. Autonomy
ā¢ Often unclear
ā¢ Are patient competent
ā¢ Free of coercion
12/23/2014 Dept of Hospital Administration 46
47. Armed Forces
Medical College
4. Justice
ā¢ Procedural
ā Due process
ā¢ Distributive
ā Equal share of burden & benefits
ā Resource allocation
12/23/2014 Dept of Hospital Administration 47
48. Armed Forces
Medical College
Equilibrium at work
12/23/2014 Dept of Hospital Administration 48
Common
morality
Ethical
Theories
Considered
Judgments
Ethical
Principles
Care issues
at hand
49. Armed Forces
Medical College
In Pro Cycling...
āItās Not About
the Bikeā
With Informed
Consent...
... Itās Not About
the Form
50. Armed Forces
Medical College
What is Informed Consent?
ā¦ā¦Itās more than a signature on a piece of paper!
12/23/2014 Dept of Hospital Administration 50
The process of communication between a patient and
physician that results in the patientās authorization or
agreement to undergo a specific medical intervention
American Medical Association 1998
51. Armed Forces
Medical College
Why Do We Need Informed Consent?
The Short Answer
Safety
quality
Law
Access
Diversity
Ethical
thing
52. Armed Forces
Medical College
Why Do We Need Informed
Consent?
ā¢ The Slightly Longer Answer:
ā Greater patient safety & satisfaction
ā Attainment of higher ethical standards &
organizational morale
ā Adherence to legal requirements and reduced risk
of litigation
ā Increased levels of institutional quality (e.g.,
compliance with accreditation standards)
ā Potential time and money savings related to
reduced litigation
53. Armed Forces
Medical College
Who is Responsible for
Informed Consent?
ā¢ The clinician has core responsibility... but...
... a team approach is required with
contributions from:
Entire clinical staff
Administrative &
Clinical Leadership
Legal counsel
54. Armed Forces
Medical College
When is Informed Consent
Required?
ā¢ In most institutions, for:
ā surgery
ā anesthesia
ā other invasive or complex medical or radiologic
procedures
ā¢ Laws vary about exactly when and how formal
informed consent must be provided.
55. Armed Forces
Medical College
Why Do We Need to Improve
Informed Consent?
ā¢ Patient Factors:
ā Low health literacy
ā Limited English proficiency
ā Cognitive impairments
ā Confusion about the purpose of consent process
ā Feeling of intimidation & stress or time pressure
Even after signing: still do not understand the risks &
benefits
56. Armed Forces
Medical College
Why Do We Need to Improve
Informed Consent?
ā¢ Provider Factors:
ā Lack of time for up-front patient education
ā Overly complex or overly broad written materials
ā Lack of support with interpreters
ā Wrong assumptions about patient comprehension
ā¢ Even after signing: still do not understand the
risks & benefits
57. Armed Forces
Medical College
Low Health Literacy ā A Common Theme
in Poor Clinician-Patient Communication
āMany leave the doctorās office with questions
unspoken and unanswered...ā
From āWhat Did the Doctor Say?: Improving Health Literacy to Protect Patient Safetyā
The Joint Commission, 2007 www.jointcommission.org
āThe communications gap between the abilities
of ordinary citizens and especially those with low
health literacy and low English proficiency and
the skills required to comprehend everyday
health care information must be narrowed.ā
58. Armed Forces
Medical College
Whatās the Evidence that the Informed
Consent Process is Not Working Well?
ā Only 9% of decisions were completely informed
ā Only 20% to 38% of the encounters met
less stringent criteria for completeness
ā¢ Braddock et al
1999
ā¢ Audiotape
recordings
ā¢ 1057
physician-
patient
encounters
59. Armed Forces
Medical College
Whatās the Evidence that Informed
Consent Forms are Poorly Written?
Only 26% included all four elements
(nature of procedure, risks, benefits, alternatives)
Less than half of the forms provided specific information about
risks
Alternatives were noted only in 57% of forms
ā¢ Bottrell et al
2000
ā¢ 540 informed
consent
forms
ā¢ 157
hospitals
60. Armed Forces
Medical College
Whatās the Evidence that Informed
Consent Forms are Poorly Written?
Average were written at grade level of 12.6 Just over
half could be understood by patient with high school
education
Only about 5% could be understood by patient
with 8th grade reading level
ā¢ Hopper et
al. 1998
ā¢ 616 forms
assessed
ā¢ computer
for
readability
61. Armed Forces
Medical College
What are the Potential Consequences
of Lack of True Informed Consent
ā Increased chance of a patient safety incident or
medical error
ā Increased chance for malpractice cases
ā Violation of professional and ethical obligation to
clinicians to communicate clearly
62. Armed Forces
Medical College
Source: AMA 1998
Whatās Needed for
Informed Consent?
The physician (not a delegated representative)
Diagnosis Alternatives
Risks and benefits of not
receiving treatments
Risks & benefits of
alternatives
Nature
Purpose
Risks
Benefits
63. Armed Forces
Medical College
How Much Needs to be
Disclosed?
ā Requires local interpretation, common sense
ā Many states rely on a standard of what a āreasonable
physicianā would provide or what a āreasonable
patientā would need
ā Most laws describe the need to cover all āmaterialā
(i.e., significant) risks
ā Information also needs to be tailored for each
individual
64. Armed Forces
Medical College
What are the Main Barriers to
Effective Informed Consent?
Lack of clinician time
Confusion among clinicians: when
Caution: too much information
Legal release: for hospital to proceed
They can refuse
12/23/2014 Dept of Hospital Administration 64
65. Armed Forces
Medical College
What are the Main Barriers to
Effective Informed Consent?
Patient language and cultural issues
Poor quality of consent form
Patient inability to comprehend
Clinician inability to detect patientās lack
of comprehension
12/23/2014 Dept of Hospital Administration 65
66. Armed Forces
Medical College
What Can we Do to Improve
Our Informed Consent?
1. Redesign: process /include forms written in simple
sentences & in the language of the patient
2. Use āteach backā during the informed consent
discussion.
3. Engage the patient in a dialogue about the nature
and scope of the procedure
From āWhat Did the Doctor Say?: Improving Health Literacy to Protect Patient Safetyā
The Joint Commission, 2007 www.jointcommission.org
67. Armed Forces
Medical College
What Can we Do to Improve
Our Informed Consent?
1. Improve our written consent forms and
related written educational materials
ā Readability (5th grade level)
ā Layout/design
ā Language
From āWhat Did the Doctor Say?: Improving Health Literacy to Protect Patient Safetyā
The Joint Commission, 2007 www.jointcommission.org
68. Armed Forces
Medical College
What Can we Do to Improve
Our Informed Consent?
2. Improve our informed consent process
ā Create the time for it
ā Simplify our language
ā Allow time for questions
ā Make sure the patient understands
ā Plan for language assistance in advance of
appointment
From āWhat Did the Doctor Say?: Improving Health Literacy to Protect Patient Safetyā
The Joint Commission, 2007 www.jointcommission.org
69. Armed Forces
Medical College
What Can We Do to Improve
Our Informed Consent?
3. Improve understanding of informed consent
and the responsibilities and liabilities to
health care organizations
ā Train support staff, nursing, administrators,
interpreters, etc.
From āWhat Did the Doctor Say?: Improving Health Literacy to Protect Patient Safetyā
The Joint Commission, 2007 www.jointcommission.org
70. Armed Forces
Medical College
What Can We Do to Improve
Our Informed Consent?
4. Keep track of incidents related to informed
consent process
ā Use CQI processes to monitor incidents related
to informed consent
ā Develop targeted remediation to identified
problems
71. Armed Forces
Medical College
Langās model
STRUCTURE CRITERIA
PROCESS CRITERIA
OUTCOME CRITERIA
VALUES
MEASURE
ANALYSE
PLAN ACTION
TAKE ACTION
RE-EVALUATE
Quality in Informed Consent
72. Armed Forces
Medical College
Regulations in India
ā¢ India Medical Council Act 1956 & Regulations 2002
ā¢ Indian Nursing/Dental/Pharmacy/Act
ā¢ The Clinical Est Act 2010
ā¢ The Consumer Protection Act 1986
ā¢ The MTP Act 1971 & regulations thereon
ā¢ The PNDT Act 1994
ā¢ The Right to Education Act 2008
ā¢ The Right to Information Act
ā¢ ā¦ā¦ā¦ā¦ā¦ā¦ā¦.may more
12/23/2014 Dept of Hospital Administration 72
73. Armed Forces
Medical College
Latest : Today Times of India
ā¢ From Jan1 : Pharma co can no longer gift
freebies to doctors
ā¢ At present pharma: Self Regulation Code
ā¢ Code viewed for 06 months
ā¢ If not followed will be made mandatory
ā¢ Governed by IMC ( Professional Conduct &
Etiquette and Ethics) Regulations 2002
12/23/2014 Dept of Hospital Administration 73