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Electronic copy available at: http://ssrn.com/abstract=2268629
Electronic copy available at: http://ssrn.com/abstract=2268629
1
Growing Pains at Groupon
Saurav K. Dutta
Associate Professor of Accounting
University at Albany (State University of New York)
[email protected]
Dennis Caplan
Assistant Professor of Accounting
University at Albany (State University of New York)
[email protected]
David Marcinko
Associate Professor of Accounting
Skidmore College
[email protected]
April 2013
Forthcoming in Issues in Accounting Education
Acknowledgements:
We thank the Editor, Associate Editor, and two reviewers for
their helpful insights, comments
and suggestions. We also acknowledge our accounting students
who completed the case and
provided us with valuable feedback.
mailto:[email protected]
mailto:[email protected]
Electronic copy available at: http://ssrn.com/abstract=2268629
Electronic copy available at: http://ssrn.com/abstract=2268629
2
Growing Pains at Groupon
ABSTRACT
On November 4
th
2011, Groupon Inc. went public with an initial market
capitalization of
$13 billion. The business was formed a couple of years earlier
as an off-shoot of “The Point.”
The business grew rapidly and increased its reported revenue
from $14.5 million in 2009 to $1.6
billion in 2011. Soon after going public, prior to its
announcement of its first quarter results, the
company’s auditors required Groupon to disclose a material
weakness in its internal controls
over financial reporting which impacted its disclosures on
revenue and its estimation of returns.
This case uses Groupon to motivate discussion of financial
reporting issues in e-
commerce businesses. Specifically, the case focuses on (1)
revenue recognition practices for
“agency” type e-commerce businesses, (2) accounting for sales
with a right of return for new
products, and (3) use of alternative financial metrics to better
convey the intrinsic value of a
business. The case requires students to critically read, analyze
and apply authoritative accounting
guidance, and to read and analyze communications between the
SEC and the registrant.
Keywords: Groupon, revenue recognition, allowance for sales
returns, e-commerce, non-GAAP
metrics.
3
Growing Pains at Groupon
As an undergraduate music major at Northwestern University,
Andrew Mason eagerly
sought a version of rock music that would fuse punk with the
Beatles and Cat Stevens. Little did
he imagine that within ten years he would be the CEO of one of
history’s fastest growing
businesses. After Northwestern and faded dreams of rock
stardom, Mason, a self-taught
computer programmer, was hired to write code by the Chicago
firm InnerWorkings.
InnerWorkings was founded in 2001 by Eric Lefkofsky who had
built several businesses around
call centers and the Internet. In 2006, Lefkofsky became
interested in an idea of Mason’s for a
website that would act as a social media platform to bring
people together with a common
interest in some problem—most often some sort of social cause.
Lefkofsky provided Mason with
$1 million of capital to develop the concept that became known
as “The Point.”
1
Virtually no one associated with The Point initially envisioned
commercial aspirations
for the venture. In the fall of 2008, at the height of financial
crisis, ventures with little or no
commercial aspirations were in jeopardy. Lefkofsky and Mason
faced a decision on how to
proceed with The Point. Lefkofsky seized on an idea proposed
by a group of users on The Point.
This group attempted to identify a number of people who
wanted to buy the same product, and
then approach a seller for a group discount. Mason had
originally mentioned group-buying as
one application of The Point, and now Lefkofsky latched onto
the concept and pursued it
relentlessly. In response, Mason and his employees began a side
project that they named
Groupon.
1
For additional background information on Groupon, see Steiner
(2010), Carlson (2011) and
Stone (2011).
4
The business plan was relatively simple. Groupon offered
vouchers via e-mail to its
subscriber base that would provide discounts at local merchants.
The vouchers were issued only
after a critical number of subscribers expressed interest. At that
point, Groupon charged those
subscribers for the purchase and recorded the entire proceeds as
revenue. Subsequently, when the
subscriber redeemed the voucher with the merchant, Groupon
remitted a portion of the proceeds
to the merchant and retained the remainder. For example, a
salon might offer a $100 hairstyling
in exchange for a $50 Groupon voucher and agree to a 60-40
split of the price. Once a sufficient
number of subscribers agreed to the deal, Groupon sold the
voucher for $50. After providing the
service, the salon would submit the voucher to Groupon and
receive $30. Groupon would keep
the remaining $20.
The idea took off with enthusiastic support from the local media
in Chicago. By the end
of 2008, it was clear to Lefkofsky and Mason that The Point
would become Groupon.
Understanding that the key to competitive success would be a
massive increase in scale,
Lefkofsky pushed the company to grow vigorously through
quick expansion to many cities.
Within a year, the new company had 5,000 employees and by
2012 had more than 10,000. The
company’s revenue growth was also impressive. Beginning with
$94,000 in 2008, revenue had
grown to $713 million in 2010. In the first quarter of 2011, the
company nearly equaled its entire
2010 sales, reporting revenue of $644 million, and total revenue
for 2011 was $1.6 billion.
Andrew Mason became a media star, appearing on CNBC and
The Today Show. In August of
2010 he appeared on the cover of Forbes magazine which touted
Groupon as “the fastest
growing company—ever.”
The spectacular growth attracted more than media attention.
Groupon quickly found itself
pursued by corporate suitors. By mid-2010, Yahoo offered to
purchase the company for a price
5
between $3 billion and $4 billion—it was an offer that Mason,
who had no wish to work at
Yahoo, quickly turned down. Google then approached Groupon
with an offer that would
eventually grow to nearly $6 billion. Groupon rejected Google's
offer as well. Faced with an
ever-growing need for cash, this decision left Mason and
Lefkofsky with only one option: to take
Groupon public. They did so on November 4
th
2011 at an IPO price of $20 per share, yielding a
market capitalization of $13 billion.
***Insert FIGURE 1 Here***
On the day of the IPO, the stock closed near its all-time high of
$26 a share. It traded in
the range of $18 to $24 for several months following the IPO.
The stock price then declined
precipitously after March 30
th
of 2012, as shown in Figure 1, following the announcement of a
material weakness in internal controls when Groupon announced
that it planned:
to take additional measures to remediate the underlying causes
of the material
weakness, primarily through the continued development and
implementation of
formal policies, improved processes and documented
procedures, as well as the
continued hiring of additional finance personnel (Groupon
2012b, 23).
REVENUE RECOGNITION
Sale of products to customers prior to purchase by the
vendor/retailer is a common
business model for ‘e-tailers’ such as Expedia and Priceline.
These vendors provide a platform
for exchange of goods, but do not necessarily transact in those
goods. When the customer makes
a purchase through an e-tailer’s platform or interface, the e-
tailer takes the payment from the
customer and places an order with the supplier to send goods
directly to the customer. At a later
date, it remits a payment to the supplier for the pre-arranged
price. Like a traditional business,
the e-tailer retains the difference between the payment received
from the customer and the
6
payment it makes to the supplier. However, unlike a traditional
merchandiser, the e-tailer never
takes possession of the merchandise.
The manner in which these transactions are recorded has
significant impact on the
financial statements. There are primarily two ways of recording
the transaction: on a ‘gross’ or
‘net’ basis. Under the gross method, the entire amount received
from the customer is recorded as
revenue and a corresponding cost of sales is recorded to account
for the payment made to the
supplier for the merchandise. Under the net method, only the
difference between what is received
from the customer and what is paid to the supplier is recorded
as revenue. This is consistent with
recognizing that the vendor earns a commission on the sale. We
illustrate the concept further
with the use of an example. Suppose an e-tailer sells an airline
ticket to a customer for $1,000
online and remits $950 to the airline. The issue is how the e-
tailer should journalize the two
transactions: (i) the sale to the customer, and (ii) the payment to
the airline. Under the gross
method of recognizing revenue, on the date of sale to the
customer, the journal entry is:
Cash 1,000
Revenue 1,000
Cost of Sales 950
Accounts Payable 950
When the Company pays the airline, the corresponding journal
entry is:
Accounts Payable 950
Cash 950
Under the net method of recording the transaction, the journal
entry on the date of sale to the
customer is:
7
Cash 1,000
Accounts Payable 950
Revenue 50
And on the date of payment to the airline, the journal entry is
identical to the gross method:
Accounts Payable 950
Cash 950
The differences between the gross and net method of recording
the transactions are:
• Higher revenue is recorded under the gross method.
• Higher cost of sales is recorded under the gross method.
However, gross profit—the excess of revenue over the cost of
sales—is the same under the two
methods, $50 in our example.
In its original S1 filing with the SEC on June 2, 2011, Groupon
noted in its footnote on
revenue recognition that, “The company records the gross
amount it receives from Groupons,
excluding taxes where applicable, as the Company is the
primary obligor in the transaction …”
(Groupon 2011a, F-11). In its response to the S-1, the SEC
commented:
it is unclear to us why you believe the company is the primary
obligor in the
arrangement. Please advise us, in detail, and provide us
management’s
comprehensive analysis of its revenue generating arrangements
and explain the
consideration given to each of the indicators of gross reporting
and each of the
indicators of net reporting found in ASC 605-45-45. … If, in
fact, the company is
the primary obligor, then explain to us why it is appropriate for
the company to
recognize revenue prior to delivery of the underlying product or
service by the
merchant to the customer (SEC 2011a, 11).
In its response, Groupon reasserted that it was the primary
obligor and hence:
8
it recognizes revenue on a gross basis in accordance with ASC
605-45-45 based
on its assessment of the facts and circumstances of the
arrangement. The purchase
of a Groupon voucher gives the Customer the option to purchase
goods or
services at a specified price in the future. For instance, a
Customer may pay $25
for a Groupon that entitles him or her to $50 of merchandise or
services at a
Merchant’s store. However, it is important to note that the
Company is not selling
the underlying goods or services, only the voucher to obtain
discounted goods or
services (Groupon 2011b, 31).
The SEC followed up:
Considering your view that the Company, and not the merchant,
is the primary
obligor in the Groupon transaction, please explain the terms and
conditions
included in the Company's website that state "Vouchers you
purchase through our
Site as a Groupon account holder are special promotional offers
that you purchase
from participating Merchants through our service" and further
that "The Merchant
is the issuer of the voucher and is fully responsible for all goods
and services it
provides to you" and why you believe this is consistent with
your view (SEC
2011b, 4).
In response, Groupon contended:
the Company believes that, by virtue of the credit risk it bears
and the Groupon
Promise, it is both a seller and an issuer of vouchers. The
Company is the primary
obligor when it issues a Groupon voucher on behalf of a
merchant, which in turn
is solely responsible to deliver goods or perform services
(Groupon 2011c, 2).
Although the Company provides the Groupon Promise, the
Company does not
accept any other responsibility for the delivery of goods or
services provided to a
customer and has never delivered the goods or services
underlying a Groupon
voucher to a customer on behalf of a merchant or otherwise
(Groupon 2011c, 3).
However, in an amended S-1 filing on October 7, 2011,
Groupon changed the related footnote on
revenue recognition to identify itself as the agent for the
merchants. It noted:
we record as revenue the net amount we retain from the sale of
Groupons after
paying an agreed upon percentage of the purchase price to the
featured merchant
excluding any applicable taxes. Revenue is recorded on a net
basis because we are
acting as an agent of the merchant in the transaction (Groupon
2011d, 68).
9
The effect of this change in definition of revenue from gross to
net on the income statement is
shown in Table 1. The first and third columns present the
Income Statements for 2009 and 2010
as originally reported on June 2, 2011 when revenue was
reported on a gross basis. The second
and the fourth columns present the Income Statements for 2009
and 2010 as amended in the
October 7
th
filing, to reflect revenue recognition on a net basis.
***Insert TABLE 1 Here***
Groupon further elaborated on the change in revenue
recognition when it filed its first quarter
10-Q on May 15, 2012. The Company noted that it had to
“restate” the Statements of Operations
filed with the SEC on June 2, 2011 to “correct for an error in its
presentation of revenue.” It
explained the change as follows:
The Company restated its reporting of revenues from Groupons
to be net of the
amounts related to merchant fees. Historically, the Company
reported the gross
amounts billed to its subscribers as revenue. ... The effect of
the correction
resulted in a reduction of previously reported revenues and
corresponding
reductions in cost of revenue in those periods. The change in
presentation had no
effect on pre-tax loss, net loss or any per share amounts for the
period (Groupon
2012c, 10).
The controversy over reporting revenue on a net versus gross
basis is not new. This was a
much debated issue in 1999, when the company in the center of
the controversy was Priceline. In
the third quarter of 1999, Priceline reported revenue of $152
million. This amount included the
full price the customers paid to Priceline for hotel rooms, rental
cars, airline tickets, and holiday
packages. However, much like travel agencies, Priceline
retained only $18 million, a small
portion of the $152 million; the rest it remitted to the actual
service providers, the hotels, the
airlines, etc. The revenue recognition issue was resolved in
2000 when Priceline reported only
10
the commission as revenue. During the same period, Priceline’s
stock decreased about 98 percent
from April to December 2000.
Subsequent to the Priceline revenue recognition controversy,
the SEC issued Staff
Accounting Bulletin No. 101 on “Revenue Recognition in
Financial Statements.” This guidance
specifically required firms to report revenue on a net basis when
the firm acts as an agent or
broker without assuming the risks of ownership of the goods or
the risk of default on payment.
Concurrently, the SEC directed the FASB to explore the issue.
In July 2000, the Emerging Issues
Task Force (EITF) of the FASB reached a consensus on Issue
No. 99-19. The FASB affirmed the
guidance of EITF 99-19 in ASC Section 605, Revenue
Recognition.
2
Although net income is generally not affected by the use of
gross versus net revenues, the
issue is important because revenue itself is a critical component
in the financial statements, and
revenue is materially affected by the choice. ASC Section 605-
45-45 identifies indicators
supporting the use of gross revenue rather than net revenue.
Two of these indicators, credit risk
and inventory risk, can be assessed for Groupon from its
balance sheet and related footnote
disclosures. These are reproduced in Table 2 from Groupon’s
original S1 filing on June 2, 2011
(Groupon 2011a, F-4, F-9).
***Insert TABLE 2 Here***
SALES WITH A RIGHT OF RETURN
Companies that provide a right of return to customers are
required to establish an
allowance for sales returns if the amount is material. A
merchandiser satisfies its obligations
2
See Phillips et al. (2001) for a discussion of SAB No. 101 and
EITF 99-19.
11
when it provides the product to the customer and hence can
recognize revenue for the amount of
sale. However, if the possibility exists that the customer could
return the merchandise for full or
partial refund, the company is required to create a reserve for
such occurrences. The amount to
be reserved is based on past experience with returns and
management estimates of future trends.
When historical data does not exist and estimation of future
returns is not possible, recognition of
revenue must be deferred until the right of return has expired
(ASC 605-15-25). Until then, any
cash received should be accounted for as unearned revenue, a
liability.
Groupon’s business plan entails selling coupons for a product or
service, and collecting
cash prior to the merchant providing the product or service.
That is, customers pay upfront for a
coupon for services or goods, and can redeem the coupon within
the next six months. Moreover,
the product is provided by a separate merchant, independent of
Groupon. To entice customers to
transact with Groupon, rather than directly with the vendor,
Groupon features a generous right-
of-return for its subscribers at least on par with the vendor’s
own right-of-return. The return
policy is featured prominently on the company’s website. Since
Groupon doesn’t directly
provide the service, it guarantees the quality of services/goods
on behalf of the vendor.
Furthermore, since customers pay cash to Groupon while
receiving services/goods from the
vendor, customers expect “cash-back” from Groupon should
they be dissatisfied. Groupon
summarizes its policy as “The Groupon Promise” which states
simply: “If Groupon ever lets you
down, we’ll return your purchase—simple as that.” In addition,
it allows for full or partial
refunds in the following situations:
within seven days of
purchase;
12
valuated on a
“case by case” basis;
amount paid, which never
expires.
In reviewing Groupon’s initial S-1 filing, the SEC noted:
It appears that the “Groupon Promise” is unconditional. In light
of your rapid
growth and entry into new markets, explain to us why you
believe the amount of
future refunds is reasonably estimable (SEC 2011a, 11).
While acknowledging its rapidly growing and expanding
markets, Groupon defended its ability
to reasonably estimate returns:
as the Company deals with more and more merchants, it does
not believe the
characteristics of its merchants within a geographical region
differ from one
another such that it would materially affect the Company’s
estimates (Groupon
2011b, 35).
As Groupon expanded to other markets, its product diversity
increased from small ticket
items such as restaurant meals and salon services to high ticket
items such as international
vacations and expensive medical services. Entering new
markets with little or no historical
experience, it became increasingly difficult for Groupon to
estimate customer returns. In early
2012, Groupon’s internal accountants discovered that the
amount of customer refunds in January
exceeded all previous models Groupon had constructed to
predict customer behavior. One
example was a large number of refund requests for a deal
involving Lasik eye surgery.
Interestingly, many consumers that purchased the Groupon for
eye surgery did not realize that
they had to be in good physical condition to undergo surgical
procedures. Hence, when these
subscribers were deemed unfit to undergo the surgical
procedure, they returned their purchase to
13
Groupon and asked for a refund. However, Groupon had already
recorded the sale and reported
the revenue in the previous quarter without having made an
adequate provision for returns.
The high level of refund activity was significantly correlated
with high price-point deals
that the company had only begun offering in 2011. These
circumstances led to yet another
financial restatement by the young company. The revision to
previously reported financial results
for the fourth quarter of 2011 was announced in the press
release reproduced below:
Groupon, Inc. (NASDAQ: GRPN) today announced a revision of
its reported
financial results for its fourth quarter and year ended December
31, 2011…. The
revisions are primarily related to an increase to the Company’s
refund reserve
accrual to reflect a shift in the Company’s fourth quarter deal
mix and higher
price point offers, which have higher refund rates. The revisions
have an impact
on both revenue and cost of revenue (Groupon 2012a).
The press release also noted:
The revisions resulted in a reduction to fourth quarter 2011
revenue of $14.3
million. The revisions also resulted in an increase to fourth
quarter operating
expenses that reduced operating income by $30.0 million, net
income by $22.6
million, and earnings per share by $0.04. … There is no change
to Groupon’s
previously reported operating cash flow of $169.1 million for
the fourth quarter
2011 and $290.5 million for the full year 2011 (Groupon
2012a).
Retroactively, Groupon adjusted its refund reserve, which is a
liability for estimated costs
to provide refunds which are not recoverable from merchants.
The reserve amount as of
December 31, 2011 was $67.45 million and on March 31, 2012
had increased to $81.56 million.
The increase of $14.1 million in the balance of this account
signifies the excess of accrued
expense over actual cash disbursements due to customer
refunds.
By its decision to go public, Groupon imposed upon itself the
requirements of Section
404 of the Sarbanes-Oxley Act, which requires the company’s
auditors to report annually on the
effectiveness of the company’s internal controls. The SEC
permits a company going public to
14
wait until its second 10-K to comply with this requirement.
When preparing for its initial Section
404 audit as required for the year ending December 31, 2012,
Groupon and its auditors
identified and reported this material weakness in its 2011 10-K.
The need to restate the refund
reserve was attributed to a material weakness in Groupon’s
internal controls over its “financial
statement close process” (Groupon 2012a).
ACSOI: AN ALTERNATIVE FINANCIAL METRIC
As a private company, Groupon relied upon a non-GAAP
measure of company
performance called Adjusted Consolidated Segment Operating
Income (ACSOI). This metric
was related, but not identical, to the commonly used non-GAAP
metric EBITDA. While ACSOI
included all of the revenues, it excluded some common expenses
including: marketing expenses,
acquisition-related costs, stock compensation costs, interest and
tax expenses. ACSOI is even
more aggressive than EBITDA because it ignores some
significant expenses related to
Groupon’s business.
In its initial S-1 filing with the SEC, Groupon appeared more
profitable under ACSOI
than under the GAAP metrics of net income and operating
income. While on a GAAP basis the
Company lost $413.4 million for 2010 and $113.9 million in the
first three months of 2011, the
ACSOI measures were a positive $60.6 million and $81.6
million, respectively. The difference
was in large part due to excluding from ACSOI online
marketing costs to attract new customers.
In its response to Groupon’s initial S-1 filing, the SEC
commented
We note your use of the non-GAAP measure Adjusted
Consolidated Segment
Operating Income, which excludes, among other items, online
marketing expense.
It appears that online marketing expense is a normal, recurring
operating cash
expenditure of the company (SEC 2011a, 4).
15
In its response the Company provided the following rationale
for excluding marketing expenses
from this metric:
The Company’s management utilizes Adjusted CSOI internally
as a measure to
assess the performance of the business. … In utilizing Adjusted
CSOI as a
performance measure, management does not rely on the non-
recurring, infrequent
or unusual nature of online marketing expense. It focuses
instead on the fact that
such expenses are almost entirely discretionary and incurred
primarily to acquire
new subscribers (Groupon 2011b, 11).
EPILOGUE
In a letter to Groupon employees in early March, 2013, CEO
Andrew Mason wrote:
After four and a half intense and wonderful years as CEO of
Groupon, I’ve
decided that I’d like to spend more time with my family. Just
kidding - I was fired
today. If you’re wondering why ... you haven’t been paying
attention. From
controversial metrics in our S1 to our material weakness to two
quarters of
missing our own expectations and a stock price that’s hovering
around one quarter
of our listing price, the events of the last year and a half speak
for themselves. As
CEO, I am accountable (Washingtonpost.com 2013).
16
CASE REQUIREMENTS
1. Compare and contrast the business model of Groupon with
the business models of
Amazon and WalMart. Referring to the risk factors in the
MD&A sections of their 10-
K’s, compare significant risks and opportunities across these
companies. How do these
business risks translate to risks in financial reporting?
2. “Revenue and revenue growth are more important than
income and income growth for
new businesses, especially in the new-age economy.” Do you
agree with this statement?
Support your opinion by analyzing the relationship between
Amazon’s revenue, income
and its stock price from 1997 to 2010.
3. Using the data provided in Table 1, prepare common size
income statements using
revenues and cost-of-goods-sold in the original S-1 and
amended S-1. Analyze trends of
expenses as a percentage of revenue for 2009 and 2010.
Compare and contrast the
following ratios:
a. Gross Margin Percentage
b. Asset Turnover Ratio
4. In the months leading up to Groupon’s IPO, the SEC posed a
number of questions
regarding Groupon’s choice of accounting principles for
revenue recognition.
Specifically, the SEC referred to the requirements in FASB’s
ASC 605-45-45.
a. Compare the amount of revenue reported in the original and
amended S-1s. What
caused the difference?
b. Which of the two amounts do you think Groupon preferred?
Why did they prefer
it?
17
c. In correspondence with the SEC following its initial S-1
filing, how did Groupon
justify its method of reporting revenue?
d. With reference to ASC 605-45-45, which of Groupon’s
arguments were weak,
and why?
5. Groupon had recognized revenue for the sale of high ticket
items in late 2011.
Purchasers of the Groupons have a right of return as specified in
the “Groupon Promise,”
prominently featured on its website.
a. Assess the U.S. GAAP requirement for recognition of revenue
when right-of-
return exists specified in ASC Section 605-15-25, in the context
of Groupon’s
business model.
b. Do you agree with Groupon’s accounting? Why or why not?
c. What could Groupon have done differently and how would
the financial
statements have been affected?
6. Groupon’s restatement of 2011, 4
th
quarter financials resulted in a reduction of $14.3
million of revenues and a decrease of $30 million of operating
income. However, its
operating cash flow was unaffected. Explain how this is
possible.
7. The refund reserve amount for Groupon as of December 31
st
, 2011 was $67.45 million,
and on March 31
st
, 2012 had increased to $81.56 million. Assume that the accrued
expense for refund reserve was $100 million for the first quarter
of 2012.
a. How much refund was issued in 2012?
b. Explain why the expense recorded in the first quarter does
not equal the amount
paid during the quarter.
18
8. In its initial S-1 filing, Groupon presented a non-GAAP
performance metric called
ACSOI. It was subsequently removed after the SEC objected.
a. Why did the SEC question the inclusion of ACSOI in
Groupon’s financial
statements?
b. Non-GAAP metrics are common in some industries. These
include: Value-at-Risk
in the financial sector; same-store-sales in retail; revenue-
passenger-mile for
airlines; and order backlog in the semiconductor industry.
Explain two of these
metrics and assess their value to financial statement users.
c. While the SEC allows the reporting of metrics identified in
(b), it did question the
use of ACSOI. What differences between the acceptable non-
GAAP metrics in (b)
and ACSOI were of concern to the SEC?
d. Do you agree with Groupon’s contention that discretionary
expenses, such as
subscription acquisition costs, should be excluded from the
financial measures of
a company’s performance?
9. Groupon’s management needed significant cash to fund its
growth. It had three options:
(A) seek private investment; (B) sell the company to Yahoo or
Google; or (C) go public.
a. Contrast the financial reporting challenges across the three
options.
b. In March 2012, Groupon’s auditors noted a material
weakness in the company’s
internal controls related to “deficiencies in the financial
statement close process.”
Would this disclosure have been made if Groupon had chosen
options (A) or (B)?
10. In your opinion, do the problems with Groupon’s choice of
accounting methods, use of a
non-GAAP metric, and material weakness in its internal control
reflect a lack of
management experience or a lack of management integrity?
19
FIGURE 1
GROUPON’S STOCK PRICE CHART
20
TABLE 1
ABRIDGED INCOME STATEMENTS FOR GROUPON
Income Statement Account 2009 2010
Gross Net Gross Net
Revenue $30.4 M $14.5 M $713.4 M $312.9 M
Cost of Sales 19.5 M 4.4 M 433.4 M 32.5 M
Gross Margin 10.9 M 10.1 M 280.0 M 280.4 M
Marketing Expense 4.6 M 4.9 M 263.2 M 284.3 M
General and Admin. Exp 7.5 M 6.4 M 233.9 M 213.3 M
Other Expenses 203.2 M 203.2 M
Net Loss 1.34 M 1.09 M 413.4 M 420.1 M
Net Loss to common shareholders 6.92 M 6.92 M 456.3 M 456.3
M
EPS (Basic) (0.04) (0.04) (2.66) (2.66)
Note: This information was obtained from Groupon’s S-1 filing
with the SEC on June 2, 2011
and the amended filing (Amendment No. 4) on October 7, 2011.
21
TABLE 2
GROUPON, SELECTED DISCLOSURES
GROUPON, INC.
CONSOLIDATED BALANCE SHEETS
(in thousands, except share data)
December 31,
2009 2010
Assets
Current assets:
Cash and cash equivalents $ 12,313 $ 118,833
Accounts receivable, net 601 42,407
Prepaid expenses and other current assets 1,293 12,615
Total current assets 14,207 173,855
Property and equipment, net 274 16,490
Goodwill — 132,038
Intangible assets, net 239 40,775
Deferred income taxes, non-current — 14,544
Other non-current assets 242 3,868
Total Assets $ 14,962 $ 381,570
Accounts Receivable, net
Accounts receivable primarily represent the net cash due
from the Company's credit card and
other payment processors for cleared transactions. The carrying
amount of the Company's
receivables is reduced by an allowance for doubtful accounts
that reflects management's best
estimate of amounts that will not be collected. The allowance is
based on historical loss
experience and any specific risks identified in collection
matters. Accounts receivable are
charged off against the allowance for doubtful accounts when it
is determined that the receivable
is uncollectible. The Company's allowance for doubtful
accounts at December 31, 2009 and 2010
was $0 and less than $0.1 million, respectively. The
corresponding bad debt expense for the
years ended December 31, 2008, 2009 and 2010 was $0, $0 and
less than $0.1 million,
respectively (Groupon 2011a, F-9).
22
REFERENCES
Carlson, N. 2011. Inside Groupon: The Truth about the World’s
Most Controversial Company.
Business Insider. October 31. Available at:
http://www.businessinsider.com/inside-
groupon-the-truth-about-the-worlds-most-controversial-
company-2011-10 (Accessed
April 4, 2013).
Financial Accounting Standards Board (FASB). 2012a.
Accounting Standards Codification
(ASC) Section 605-15-25: Revenue Recognition—Products—
Recognition. Norwalk, CT:
FASB. Available at http://asc.fasb.org.
_____. 2012b. ASC Section 605-45-45: Revenue Recognition—
Principal Agent
Considerations—Other Presentation Matters. Norwalk, CT:
FASB. Available at
http://asc.fasb.org.
Groupon. 2011a. Form S-1: Registration Statement under The
Securities Act of 1933. Filed with
the SEC on June 2, 2011.
_______. 2011b. Letter to SEC dated July 14. Available at
EDGAR.
_______. 2011c. Letter to SEC dated August 29. Available at
EDGAR.
_______. 2011d. Amendment No. 4 to Form S-1: Registration
Statement under The Securities
Act of 1933. Filed with the SEC on October 7, 2011.
_______. 2012a. Press Release. Groupon Announces Revised
Fourth Quarter and Full Year
2011 Results, Confirms First Quarter Guidance. March 30.
Available at
http://investor.groupon.com/releasedetail.cfm?releaseid=660861
_______. 2012b. Form 10-K. Filed with the SEC on March 30,
2012.
_______. 2012c. Form 10-Q. Filed with the SEC on May 15,
2012.
http://www.businessinsider.com/inside-groupon-the-truth-about-
the-worlds-most-controversial-company-2011-10
http://www.businessinsider.com/inside-groupon-the-truth-about-
the-worlds-most-controversial-company-2011-10
http://asc.fasb.org/
http://investor.groupon.com/releasedetail.cfm?releaseid=660861
23
Phillips, T.J. Jr., M.S. Luehlfing, and C.M. Daily. 2001. The
Right Way to Recognize Revenue.
Journal of Accountancy 191 (6): 39-46.
Securities and Exchange Commission 2011a. SEC Generated
Letter dated June 29. Available at
EDGAR.
_______. 2011b. SEC Generated Letter dated August 19.
Available at EDGAR.
Steiner, C. 2010. The Next Web Phenom. Forbes. Vol. 186 (3)
August 30: 58-62.
Stone, B. 2011. Are four words worth $25 billion? Bloomberg
Businessweek. Issue 4221 (March
21): 70-75.
Washingtonpost.com. 2013. Groupon’s CEO writes the best
resignation letter ever. March 1.
Available at
http://www.washingtonpost.com/blogs/wonkblog/wp/2013/03/01
/groupons-
ceo-writes-the-best-resignation-letter-ever/ (Accessed April 4,
2013).
http://www.washingtonpost.com/blogs/wonkblog/wp/2013/03/01
/groupons-ceo-writes-the-best-resignation-letter-ever/
http://www.washingtonpost.com/blogs/wonkblog/wp/2013/03/01
/groupons-ceo-writes-the-best-resignation-letter-ever/

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Electronic copy available at httpssrn.comabstract=226862.docx

  • 1. Electronic copy available at: http://ssrn.com/abstract=2268629 Electronic copy available at: http://ssrn.com/abstract=2268629 1 Growing Pains at Groupon Saurav K. Dutta Associate Professor of Accounting University at Albany (State University of New York) [email protected] Dennis Caplan Assistant Professor of Accounting University at Albany (State University of New York) [email protected] David Marcinko Associate Professor of Accounting
  • 2. Skidmore College [email protected] April 2013 Forthcoming in Issues in Accounting Education Acknowledgements: We thank the Editor, Associate Editor, and two reviewers for their helpful insights, comments and suggestions. We also acknowledge our accounting students who completed the case and provided us with valuable feedback. mailto:[email protected] mailto:[email protected] Electronic copy available at: http://ssrn.com/abstract=2268629 Electronic copy available at: http://ssrn.com/abstract=2268629 2 Growing Pains at Groupon ABSTRACT
  • 3. On November 4 th 2011, Groupon Inc. went public with an initial market capitalization of $13 billion. The business was formed a couple of years earlier as an off-shoot of “The Point.” The business grew rapidly and increased its reported revenue from $14.5 million in 2009 to $1.6 billion in 2011. Soon after going public, prior to its announcement of its first quarter results, the company’s auditors required Groupon to disclose a material weakness in its internal controls over financial reporting which impacted its disclosures on revenue and its estimation of returns. This case uses Groupon to motivate discussion of financial reporting issues in e- commerce businesses. Specifically, the case focuses on (1) revenue recognition practices for “agency” type e-commerce businesses, (2) accounting for sales with a right of return for new products, and (3) use of alternative financial metrics to better convey the intrinsic value of a business. The case requires students to critically read, analyze and apply authoritative accounting
  • 4. guidance, and to read and analyze communications between the SEC and the registrant. Keywords: Groupon, revenue recognition, allowance for sales returns, e-commerce, non-GAAP metrics. 3 Growing Pains at Groupon As an undergraduate music major at Northwestern University, Andrew Mason eagerly sought a version of rock music that would fuse punk with the Beatles and Cat Stevens. Little did he imagine that within ten years he would be the CEO of one of history’s fastest growing businesses. After Northwestern and faded dreams of rock stardom, Mason, a self-taught computer programmer, was hired to write code by the Chicago firm InnerWorkings. InnerWorkings was founded in 2001 by Eric Lefkofsky who had built several businesses around
  • 5. call centers and the Internet. In 2006, Lefkofsky became interested in an idea of Mason’s for a website that would act as a social media platform to bring people together with a common interest in some problem—most often some sort of social cause. Lefkofsky provided Mason with $1 million of capital to develop the concept that became known as “The Point.” 1 Virtually no one associated with The Point initially envisioned commercial aspirations for the venture. In the fall of 2008, at the height of financial crisis, ventures with little or no commercial aspirations were in jeopardy. Lefkofsky and Mason faced a decision on how to proceed with The Point. Lefkofsky seized on an idea proposed by a group of users on The Point. This group attempted to identify a number of people who wanted to buy the same product, and then approach a seller for a group discount. Mason had originally mentioned group-buying as one application of The Point, and now Lefkofsky latched onto the concept and pursued it relentlessly. In response, Mason and his employees began a side
  • 6. project that they named Groupon. 1 For additional background information on Groupon, see Steiner (2010), Carlson (2011) and Stone (2011). 4 The business plan was relatively simple. Groupon offered vouchers via e-mail to its subscriber base that would provide discounts at local merchants. The vouchers were issued only after a critical number of subscribers expressed interest. At that point, Groupon charged those subscribers for the purchase and recorded the entire proceeds as revenue. Subsequently, when the subscriber redeemed the voucher with the merchant, Groupon remitted a portion of the proceeds to the merchant and retained the remainder. For example, a salon might offer a $100 hairstyling in exchange for a $50 Groupon voucher and agree to a 60-40 split of the price. Once a sufficient
  • 7. number of subscribers agreed to the deal, Groupon sold the voucher for $50. After providing the service, the salon would submit the voucher to Groupon and receive $30. Groupon would keep the remaining $20. The idea took off with enthusiastic support from the local media in Chicago. By the end of 2008, it was clear to Lefkofsky and Mason that The Point would become Groupon. Understanding that the key to competitive success would be a massive increase in scale, Lefkofsky pushed the company to grow vigorously through quick expansion to many cities. Within a year, the new company had 5,000 employees and by 2012 had more than 10,000. The company’s revenue growth was also impressive. Beginning with $94,000 in 2008, revenue had grown to $713 million in 2010. In the first quarter of 2011, the company nearly equaled its entire 2010 sales, reporting revenue of $644 million, and total revenue for 2011 was $1.6 billion. Andrew Mason became a media star, appearing on CNBC and The Today Show. In August of
  • 8. 2010 he appeared on the cover of Forbes magazine which touted Groupon as “the fastest growing company—ever.” The spectacular growth attracted more than media attention. Groupon quickly found itself pursued by corporate suitors. By mid-2010, Yahoo offered to purchase the company for a price 5 between $3 billion and $4 billion—it was an offer that Mason, who had no wish to work at Yahoo, quickly turned down. Google then approached Groupon with an offer that would eventually grow to nearly $6 billion. Groupon rejected Google's offer as well. Faced with an ever-growing need for cash, this decision left Mason and Lefkofsky with only one option: to take Groupon public. They did so on November 4 th 2011 at an IPO price of $20 per share, yielding a market capitalization of $13 billion. ***Insert FIGURE 1 Here***
  • 9. On the day of the IPO, the stock closed near its all-time high of $26 a share. It traded in the range of $18 to $24 for several months following the IPO. The stock price then declined precipitously after March 30 th of 2012, as shown in Figure 1, following the announcement of a material weakness in internal controls when Groupon announced that it planned: to take additional measures to remediate the underlying causes of the material weakness, primarily through the continued development and implementation of formal policies, improved processes and documented procedures, as well as the continued hiring of additional finance personnel (Groupon 2012b, 23). REVENUE RECOGNITION Sale of products to customers prior to purchase by the vendor/retailer is a common business model for ‘e-tailers’ such as Expedia and Priceline. These vendors provide a platform
  • 10. for exchange of goods, but do not necessarily transact in those goods. When the customer makes a purchase through an e-tailer’s platform or interface, the e- tailer takes the payment from the customer and places an order with the supplier to send goods directly to the customer. At a later date, it remits a payment to the supplier for the pre-arranged price. Like a traditional business, the e-tailer retains the difference between the payment received from the customer and the 6 payment it makes to the supplier. However, unlike a traditional merchandiser, the e-tailer never takes possession of the merchandise. The manner in which these transactions are recorded has significant impact on the financial statements. There are primarily two ways of recording the transaction: on a ‘gross’ or ‘net’ basis. Under the gross method, the entire amount received from the customer is recorded as revenue and a corresponding cost of sales is recorded to account for the payment made to the
  • 11. supplier for the merchandise. Under the net method, only the difference between what is received from the customer and what is paid to the supplier is recorded as revenue. This is consistent with recognizing that the vendor earns a commission on the sale. We illustrate the concept further with the use of an example. Suppose an e-tailer sells an airline ticket to a customer for $1,000 online and remits $950 to the airline. The issue is how the e- tailer should journalize the two transactions: (i) the sale to the customer, and (ii) the payment to the airline. Under the gross method of recognizing revenue, on the date of sale to the customer, the journal entry is: Cash 1,000 Revenue 1,000 Cost of Sales 950 Accounts Payable 950 When the Company pays the airline, the corresponding journal entry is: Accounts Payable 950
  • 12. Cash 950 Under the net method of recording the transaction, the journal entry on the date of sale to the customer is: 7 Cash 1,000 Accounts Payable 950 Revenue 50 And on the date of payment to the airline, the journal entry is identical to the gross method: Accounts Payable 950 Cash 950 The differences between the gross and net method of recording the transactions are: • Higher revenue is recorded under the gross method. • Higher cost of sales is recorded under the gross method. However, gross profit—the excess of revenue over the cost of sales—is the same under the two methods, $50 in our example.
  • 13. In its original S1 filing with the SEC on June 2, 2011, Groupon noted in its footnote on revenue recognition that, “The company records the gross amount it receives from Groupons, excluding taxes where applicable, as the Company is the primary obligor in the transaction …” (Groupon 2011a, F-11). In its response to the S-1, the SEC commented: it is unclear to us why you believe the company is the primary obligor in the arrangement. Please advise us, in detail, and provide us management’s comprehensive analysis of its revenue generating arrangements and explain the consideration given to each of the indicators of gross reporting and each of the indicators of net reporting found in ASC 605-45-45. … If, in fact, the company is the primary obligor, then explain to us why it is appropriate for the company to recognize revenue prior to delivery of the underlying product or service by the merchant to the customer (SEC 2011a, 11).
  • 14. In its response, Groupon reasserted that it was the primary obligor and hence: 8 it recognizes revenue on a gross basis in accordance with ASC 605-45-45 based on its assessment of the facts and circumstances of the arrangement. The purchase of a Groupon voucher gives the Customer the option to purchase goods or services at a specified price in the future. For instance, a Customer may pay $25 for a Groupon that entitles him or her to $50 of merchandise or services at a Merchant’s store. However, it is important to note that the Company is not selling the underlying goods or services, only the voucher to obtain discounted goods or services (Groupon 2011b, 31). The SEC followed up: Considering your view that the Company, and not the merchant,
  • 15. is the primary obligor in the Groupon transaction, please explain the terms and conditions included in the Company's website that state "Vouchers you purchase through our Site as a Groupon account holder are special promotional offers that you purchase from participating Merchants through our service" and further that "The Merchant is the issuer of the voucher and is fully responsible for all goods and services it provides to you" and why you believe this is consistent with your view (SEC 2011b, 4). In response, Groupon contended: the Company believes that, by virtue of the credit risk it bears and the Groupon Promise, it is both a seller and an issuer of vouchers. The Company is the primary obligor when it issues a Groupon voucher on behalf of a merchant, which in turn is solely responsible to deliver goods or perform services (Groupon 2011c, 2).
  • 16. Although the Company provides the Groupon Promise, the Company does not accept any other responsibility for the delivery of goods or services provided to a customer and has never delivered the goods or services underlying a Groupon voucher to a customer on behalf of a merchant or otherwise (Groupon 2011c, 3). However, in an amended S-1 filing on October 7, 2011, Groupon changed the related footnote on revenue recognition to identify itself as the agent for the merchants. It noted: we record as revenue the net amount we retain from the sale of Groupons after paying an agreed upon percentage of the purchase price to the featured merchant excluding any applicable taxes. Revenue is recorded on a net basis because we are acting as an agent of the merchant in the transaction (Groupon 2011d, 68). 9
  • 17. The effect of this change in definition of revenue from gross to net on the income statement is shown in Table 1. The first and third columns present the Income Statements for 2009 and 2010 as originally reported on June 2, 2011 when revenue was reported on a gross basis. The second and the fourth columns present the Income Statements for 2009 and 2010 as amended in the October 7 th filing, to reflect revenue recognition on a net basis. ***Insert TABLE 1 Here*** Groupon further elaborated on the change in revenue recognition when it filed its first quarter 10-Q on May 15, 2012. The Company noted that it had to “restate” the Statements of Operations filed with the SEC on June 2, 2011 to “correct for an error in its presentation of revenue.” It explained the change as follows: The Company restated its reporting of revenues from Groupons to be net of the amounts related to merchant fees. Historically, the Company reported the gross
  • 18. amounts billed to its subscribers as revenue. ... The effect of the correction resulted in a reduction of previously reported revenues and corresponding reductions in cost of revenue in those periods. The change in presentation had no effect on pre-tax loss, net loss or any per share amounts for the period (Groupon 2012c, 10). The controversy over reporting revenue on a net versus gross basis is not new. This was a much debated issue in 1999, when the company in the center of the controversy was Priceline. In the third quarter of 1999, Priceline reported revenue of $152 million. This amount included the full price the customers paid to Priceline for hotel rooms, rental cars, airline tickets, and holiday packages. However, much like travel agencies, Priceline retained only $18 million, a small portion of the $152 million; the rest it remitted to the actual service providers, the hotels, the airlines, etc. The revenue recognition issue was resolved in 2000 when Priceline reported only
  • 19. 10 the commission as revenue. During the same period, Priceline’s stock decreased about 98 percent from April to December 2000. Subsequent to the Priceline revenue recognition controversy, the SEC issued Staff Accounting Bulletin No. 101 on “Revenue Recognition in Financial Statements.” This guidance specifically required firms to report revenue on a net basis when the firm acts as an agent or broker without assuming the risks of ownership of the goods or the risk of default on payment. Concurrently, the SEC directed the FASB to explore the issue. In July 2000, the Emerging Issues Task Force (EITF) of the FASB reached a consensus on Issue No. 99-19. The FASB affirmed the guidance of EITF 99-19 in ASC Section 605, Revenue Recognition. 2 Although net income is generally not affected by the use of gross versus net revenues, the
  • 20. issue is important because revenue itself is a critical component in the financial statements, and revenue is materially affected by the choice. ASC Section 605- 45-45 identifies indicators supporting the use of gross revenue rather than net revenue. Two of these indicators, credit risk and inventory risk, can be assessed for Groupon from its balance sheet and related footnote disclosures. These are reproduced in Table 2 from Groupon’s original S1 filing on June 2, 2011 (Groupon 2011a, F-4, F-9). ***Insert TABLE 2 Here*** SALES WITH A RIGHT OF RETURN Companies that provide a right of return to customers are required to establish an allowance for sales returns if the amount is material. A merchandiser satisfies its obligations 2 See Phillips et al. (2001) for a discussion of SAB No. 101 and EITF 99-19.
  • 21. 11 when it provides the product to the customer and hence can recognize revenue for the amount of sale. However, if the possibility exists that the customer could return the merchandise for full or partial refund, the company is required to create a reserve for such occurrences. The amount to be reserved is based on past experience with returns and management estimates of future trends. When historical data does not exist and estimation of future returns is not possible, recognition of revenue must be deferred until the right of return has expired (ASC 605-15-25). Until then, any cash received should be accounted for as unearned revenue, a liability. Groupon’s business plan entails selling coupons for a product or service, and collecting cash prior to the merchant providing the product or service. That is, customers pay upfront for a coupon for services or goods, and can redeem the coupon within the next six months. Moreover, the product is provided by a separate merchant, independent of Groupon. To entice customers to
  • 22. transact with Groupon, rather than directly with the vendor, Groupon features a generous right- of-return for its subscribers at least on par with the vendor’s own right-of-return. The return policy is featured prominently on the company’s website. Since Groupon doesn’t directly provide the service, it guarantees the quality of services/goods on behalf of the vendor. Furthermore, since customers pay cash to Groupon while receiving services/goods from the vendor, customers expect “cash-back” from Groupon should they be dissatisfied. Groupon summarizes its policy as “The Groupon Promise” which states simply: “If Groupon ever lets you down, we’ll return your purchase—simple as that.” In addition, it allows for full or partial refunds in the following situations: within seven days of purchase; 12
  • 23. valuated on a “case by case” basis; amount paid, which never expires. In reviewing Groupon’s initial S-1 filing, the SEC noted: It appears that the “Groupon Promise” is unconditional. In light of your rapid growth and entry into new markets, explain to us why you believe the amount of future refunds is reasonably estimable (SEC 2011a, 11). While acknowledging its rapidly growing and expanding markets, Groupon defended its ability to reasonably estimate returns: as the Company deals with more and more merchants, it does not believe the characteristics of its merchants within a geographical region differ from one another such that it would materially affect the Company’s estimates (Groupon 2011b, 35).
  • 24. As Groupon expanded to other markets, its product diversity increased from small ticket items such as restaurant meals and salon services to high ticket items such as international vacations and expensive medical services. Entering new markets with little or no historical experience, it became increasingly difficult for Groupon to estimate customer returns. In early 2012, Groupon’s internal accountants discovered that the amount of customer refunds in January exceeded all previous models Groupon had constructed to predict customer behavior. One example was a large number of refund requests for a deal involving Lasik eye surgery. Interestingly, many consumers that purchased the Groupon for eye surgery did not realize that they had to be in good physical condition to undergo surgical procedures. Hence, when these subscribers were deemed unfit to undergo the surgical procedure, they returned their purchase to 13
  • 25. Groupon and asked for a refund. However, Groupon had already recorded the sale and reported the revenue in the previous quarter without having made an adequate provision for returns. The high level of refund activity was significantly correlated with high price-point deals that the company had only begun offering in 2011. These circumstances led to yet another financial restatement by the young company. The revision to previously reported financial results for the fourth quarter of 2011 was announced in the press release reproduced below: Groupon, Inc. (NASDAQ: GRPN) today announced a revision of its reported financial results for its fourth quarter and year ended December 31, 2011…. The revisions are primarily related to an increase to the Company’s refund reserve accrual to reflect a shift in the Company’s fourth quarter deal mix and higher price point offers, which have higher refund rates. The revisions have an impact on both revenue and cost of revenue (Groupon 2012a).
  • 26. The press release also noted: The revisions resulted in a reduction to fourth quarter 2011 revenue of $14.3 million. The revisions also resulted in an increase to fourth quarter operating expenses that reduced operating income by $30.0 million, net income by $22.6 million, and earnings per share by $0.04. … There is no change to Groupon’s previously reported operating cash flow of $169.1 million for the fourth quarter 2011 and $290.5 million for the full year 2011 (Groupon 2012a). Retroactively, Groupon adjusted its refund reserve, which is a liability for estimated costs to provide refunds which are not recoverable from merchants. The reserve amount as of December 31, 2011 was $67.45 million and on March 31, 2012 had increased to $81.56 million. The increase of $14.1 million in the balance of this account signifies the excess of accrued expense over actual cash disbursements due to customer refunds.
  • 27. By its decision to go public, Groupon imposed upon itself the requirements of Section 404 of the Sarbanes-Oxley Act, which requires the company’s auditors to report annually on the effectiveness of the company’s internal controls. The SEC permits a company going public to 14 wait until its second 10-K to comply with this requirement. When preparing for its initial Section 404 audit as required for the year ending December 31, 2012, Groupon and its auditors identified and reported this material weakness in its 2011 10-K. The need to restate the refund reserve was attributed to a material weakness in Groupon’s internal controls over its “financial statement close process” (Groupon 2012a). ACSOI: AN ALTERNATIVE FINANCIAL METRIC As a private company, Groupon relied upon a non-GAAP measure of company performance called Adjusted Consolidated Segment Operating
  • 28. Income (ACSOI). This metric was related, but not identical, to the commonly used non-GAAP metric EBITDA. While ACSOI included all of the revenues, it excluded some common expenses including: marketing expenses, acquisition-related costs, stock compensation costs, interest and tax expenses. ACSOI is even more aggressive than EBITDA because it ignores some significant expenses related to Groupon’s business. In its initial S-1 filing with the SEC, Groupon appeared more profitable under ACSOI than under the GAAP metrics of net income and operating income. While on a GAAP basis the Company lost $413.4 million for 2010 and $113.9 million in the first three months of 2011, the ACSOI measures were a positive $60.6 million and $81.6 million, respectively. The difference was in large part due to excluding from ACSOI online marketing costs to attract new customers. In its response to Groupon’s initial S-1 filing, the SEC commented We note your use of the non-GAAP measure Adjusted Consolidated Segment
  • 29. Operating Income, which excludes, among other items, online marketing expense. It appears that online marketing expense is a normal, recurring operating cash expenditure of the company (SEC 2011a, 4). 15 In its response the Company provided the following rationale for excluding marketing expenses from this metric: The Company’s management utilizes Adjusted CSOI internally as a measure to assess the performance of the business. … In utilizing Adjusted CSOI as a performance measure, management does not rely on the non- recurring, infrequent or unusual nature of online marketing expense. It focuses instead on the fact that such expenses are almost entirely discretionary and incurred primarily to acquire new subscribers (Groupon 2011b, 11).
  • 30. EPILOGUE In a letter to Groupon employees in early March, 2013, CEO Andrew Mason wrote: After four and a half intense and wonderful years as CEO of Groupon, I’ve decided that I’d like to spend more time with my family. Just kidding - I was fired today. If you’re wondering why ... you haven’t been paying attention. From controversial metrics in our S1 to our material weakness to two quarters of missing our own expectations and a stock price that’s hovering around one quarter of our listing price, the events of the last year and a half speak for themselves. As CEO, I am accountable (Washingtonpost.com 2013). 16 CASE REQUIREMENTS 1. Compare and contrast the business model of Groupon with the business models of
  • 31. Amazon and WalMart. Referring to the risk factors in the MD&A sections of their 10- K’s, compare significant risks and opportunities across these companies. How do these business risks translate to risks in financial reporting? 2. “Revenue and revenue growth are more important than income and income growth for new businesses, especially in the new-age economy.” Do you agree with this statement? Support your opinion by analyzing the relationship between Amazon’s revenue, income and its stock price from 1997 to 2010. 3. Using the data provided in Table 1, prepare common size income statements using revenues and cost-of-goods-sold in the original S-1 and amended S-1. Analyze trends of expenses as a percentage of revenue for 2009 and 2010. Compare and contrast the following ratios: a. Gross Margin Percentage b. Asset Turnover Ratio 4. In the months leading up to Groupon’s IPO, the SEC posed a
  • 32. number of questions regarding Groupon’s choice of accounting principles for revenue recognition. Specifically, the SEC referred to the requirements in FASB’s ASC 605-45-45. a. Compare the amount of revenue reported in the original and amended S-1s. What caused the difference? b. Which of the two amounts do you think Groupon preferred? Why did they prefer it? 17 c. In correspondence with the SEC following its initial S-1 filing, how did Groupon justify its method of reporting revenue? d. With reference to ASC 605-45-45, which of Groupon’s arguments were weak, and why? 5. Groupon had recognized revenue for the sale of high ticket items in late 2011.
  • 33. Purchasers of the Groupons have a right of return as specified in the “Groupon Promise,” prominently featured on its website. a. Assess the U.S. GAAP requirement for recognition of revenue when right-of- return exists specified in ASC Section 605-15-25, in the context of Groupon’s business model. b. Do you agree with Groupon’s accounting? Why or why not? c. What could Groupon have done differently and how would the financial statements have been affected? 6. Groupon’s restatement of 2011, 4 th quarter financials resulted in a reduction of $14.3 million of revenues and a decrease of $30 million of operating income. However, its operating cash flow was unaffected. Explain how this is possible. 7. The refund reserve amount for Groupon as of December 31 st , 2011 was $67.45 million, and on March 31
  • 34. st , 2012 had increased to $81.56 million. Assume that the accrued expense for refund reserve was $100 million for the first quarter of 2012. a. How much refund was issued in 2012? b. Explain why the expense recorded in the first quarter does not equal the amount paid during the quarter. 18 8. In its initial S-1 filing, Groupon presented a non-GAAP performance metric called ACSOI. It was subsequently removed after the SEC objected. a. Why did the SEC question the inclusion of ACSOI in Groupon’s financial statements? b. Non-GAAP metrics are common in some industries. These include: Value-at-Risk in the financial sector; same-store-sales in retail; revenue- passenger-mile for airlines; and order backlog in the semiconductor industry. Explain two of these
  • 35. metrics and assess their value to financial statement users. c. While the SEC allows the reporting of metrics identified in (b), it did question the use of ACSOI. What differences between the acceptable non- GAAP metrics in (b) and ACSOI were of concern to the SEC? d. Do you agree with Groupon’s contention that discretionary expenses, such as subscription acquisition costs, should be excluded from the financial measures of a company’s performance? 9. Groupon’s management needed significant cash to fund its growth. It had three options: (A) seek private investment; (B) sell the company to Yahoo or Google; or (C) go public. a. Contrast the financial reporting challenges across the three options. b. In March 2012, Groupon’s auditors noted a material weakness in the company’s internal controls related to “deficiencies in the financial statement close process.” Would this disclosure have been made if Groupon had chosen options (A) or (B)?
  • 36. 10. In your opinion, do the problems with Groupon’s choice of accounting methods, use of a non-GAAP metric, and material weakness in its internal control reflect a lack of management experience or a lack of management integrity? 19 FIGURE 1 GROUPON’S STOCK PRICE CHART 20 TABLE 1 ABRIDGED INCOME STATEMENTS FOR GROUPON Income Statement Account 2009 2010 Gross Net Gross Net Revenue $30.4 M $14.5 M $713.4 M $312.9 M
  • 37. Cost of Sales 19.5 M 4.4 M 433.4 M 32.5 M Gross Margin 10.9 M 10.1 M 280.0 M 280.4 M Marketing Expense 4.6 M 4.9 M 263.2 M 284.3 M General and Admin. Exp 7.5 M 6.4 M 233.9 M 213.3 M Other Expenses 203.2 M 203.2 M Net Loss 1.34 M 1.09 M 413.4 M 420.1 M Net Loss to common shareholders 6.92 M 6.92 M 456.3 M 456.3 M EPS (Basic) (0.04) (0.04) (2.66) (2.66) Note: This information was obtained from Groupon’s S-1 filing with the SEC on June 2, 2011 and the amended filing (Amendment No. 4) on October 7, 2011. 21 TABLE 2 GROUPON, SELECTED DISCLOSURES GROUPON, INC.
  • 38. CONSOLIDATED BALANCE SHEETS (in thousands, except share data) December 31, 2009 2010 Assets Current assets: Cash and cash equivalents $ 12,313 $ 118,833 Accounts receivable, net 601 42,407 Prepaid expenses and other current assets 1,293 12,615 Total current assets 14,207 173,855 Property and equipment, net 274 16,490 Goodwill — 132,038 Intangible assets, net 239 40,775 Deferred income taxes, non-current — 14,544 Other non-current assets 242 3,868 Total Assets $ 14,962 $ 381,570
  • 39. Accounts Receivable, net Accounts receivable primarily represent the net cash due from the Company's credit card and other payment processors for cleared transactions. The carrying amount of the Company's receivables is reduced by an allowance for doubtful accounts that reflects management's best estimate of amounts that will not be collected. The allowance is based on historical loss experience and any specific risks identified in collection matters. Accounts receivable are charged off against the allowance for doubtful accounts when it is determined that the receivable is uncollectible. The Company's allowance for doubtful accounts at December 31, 2009 and 2010 was $0 and less than $0.1 million, respectively. The corresponding bad debt expense for the years ended December 31, 2008, 2009 and 2010 was $0, $0 and less than $0.1 million, respectively (Groupon 2011a, F-9).
  • 40. 22 REFERENCES Carlson, N. 2011. Inside Groupon: The Truth about the World’s Most Controversial Company. Business Insider. October 31. Available at: http://www.businessinsider.com/inside- groupon-the-truth-about-the-worlds-most-controversial- company-2011-10 (Accessed April 4, 2013). Financial Accounting Standards Board (FASB). 2012a. Accounting Standards Codification (ASC) Section 605-15-25: Revenue Recognition—Products— Recognition. Norwalk, CT: FASB. Available at http://asc.fasb.org. _____. 2012b. ASC Section 605-45-45: Revenue Recognition— Principal Agent Considerations—Other Presentation Matters. Norwalk, CT: FASB. Available at http://asc.fasb.org. Groupon. 2011a. Form S-1: Registration Statement under The Securities Act of 1933. Filed with
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