For caregiver

1. Patient-Centered Care

2. What is Patient Centered Care?

3. Patient centered care also Call Person centered care
• How has person-centered care developed? In the early
1960s, psychologist Carl Rogers was the first to use the term
'person-centered', in relation to psychotherapy (and had
used 'client-centered' as early as the 1950s).

4. Patient Center Care
• Patient-centered care (PCC) is a method of forming trusting
relationships between patients and care providers.
• Patient-centred care is about treating a person receiving
healthcare with dignity and respect and involving them in
all decisions about their health.

5. 1. Respect
for patients’
- values,
- preferences
- and expressed need

6. 2. Physical comfort
• Pain management
• Assistance with activities and
daily living need
• Hospital surrounding and
environment

7. 3. Information and education
Can focus on three kinds of
communication:
• Information on clinical status,
progress and prognosis
• Information on processes of care
• Information to facilitate
autonomy, self-care and health
promotion

8. 4. Emotional support
Caregivers should pay particular
attention to:
• Anxiety over physical status,
treatment and prognosis
• Anxiety over the impact of illness
on themselves and family
• Anxiety over the financial impact
of illness

9. 5. Coordination
• Coordination of clinical care
• Coordination of ancillary
and support services
• Coordination of front-line
patient care

10. 6. Continuity and transition
• Understandable, detailed
information regarding mediation,
physical limitation, dietary needs.
• Coordinate and plan ongoing
treatment and services after
discharge
• Provide information regarding
access to clinical, social, physical
and financial support a
continuing basis.

11. 7. Family and friends
• The involvement of family and
friends in the treatment of any
condition is considered one of
the cornerstones of patient-
centered care.

12. 8.Access to care
• Access to the location of
hospitals, clinics and physician
offices
• Availability of transportation
• Ease of scheduling
appointments
• Accessibility to specialists or
specialty services

13. Coordinat
ion
Patient
Centered Care
Respect
Physical
comfort
Emotional
support
Continuity
and
transition
Family
and
friends
Access to
care

14. Thank you