Showguide

0302 › INSTALLER2016 › May 2016
REGISTRATION:
BOILER
HELP DESK
CAFÉ
BOILER
ART
sponsored
by
VANS
VANS
SEMINAR THEATRE
SEE PAGE 09 FOR DETAILS
VANS
TRADE
ESSENTIALS
YOUR NATIONAL
HEATING AND
PLUMBING SHOW
B U S I N E S S
Installer
INVENT
YOUR NATIONAL
HEATING AND
PLUMBING SHOW
OPENING TIMES: 9.30AM TO 4PM DAILY
Our latest feature – Boiler HELPDESK –
features boilers and technical experts from:
Note: all information correct at time of going to press.
InstallerPLAZA BoilerHELPDESK
The Plumb and Parts Center Installer Plaza is a meeting place,
a performance area, a café and the social hub of Installer2016.

04 › INSTALLER2016 › May 2016
YOUR NATIONAL
HEATING AND
PLUMBING SHOW
We’ve got it all…
from to
A ZThis month, Installer2016 returns to the Ricoh Arena. The show is aiming to create a
unique visitor experience that will allow installers to get hands-on with products and see
for themselves how they can impact on their business. And if the unparalleled levels of
interactivity and access aren’t enough, here are 26 more reasons to visit.
Water
treatment
Water treatment is becoming a
useful additional revenue stream
for many installation businesses. If
you aren’t already recommending
these products to your customer,
Installer2016 will highlight why
you should start. Visitors can
get hands-on with great water
treatment products from the likes
of Adey and Kamco.
X-factor
Visitors can give their business
the X-factor at Installer2016 by
being privy to the latest industry
innovations and products, being
able to ask Government bodies
all of the important questions,
and getting the most up-to-
date industry info from the
InstallerBUSINESS seminars.
Yes!
Are you coming? Book your
FREE ticket right now, online at
www.installershow.com – we’ll
even give you a free Voucher
Book with deals worth thousands
of pounds.
Zzzzzz
With a hotel in the same
building as the exhibition, you
can even stay over to make
sure you get the most out of
your visit to Installer2016. More
information can be found at
www.hotelconferencecompany.com
Joseph says
see p10!
Famous faces
At Installer2016 you’ll meet
more than just your favourite
industry heavyweights. There’ll
be appearances from Wasps
captain and Six Nations Grand
Slam winner James Haskell,
Apprentice winner and owner of
Impra-Gas Joseph Valente, and
YouTube phenomenon Jimmy
Lawrence from Plumberparts.
Activity
Each of the exhibitors (of which
there are more than 80) will be
offering a level of interactivity on
their stands. Whether it’s challenges,
competitions or simply the chance
to try out products, Installer2016
is about doing, not just seeing.
Boilers
Find out what’s inside boilers
from some of the biggest names
in the industry at the Boiler
Helpdesk. You’ll be able to get up
close and personal with some of
the latest boilers from the likes
of Baxi, Worcester, Bosch Group,
Vaillant and Glow-worm.
Comps
There are loads of competitions
at Installer2016 from business
card drops to Graham’s Game
of Throne challenge. Visitors can
win a whole host of goodies
and test their mettle with the
different challenges at the show.
Demos
There are over 80 exhibitors and
many of them will be demonstrat-
ing their latest products – some
of them for the first time.
Entertainment
Other trade shows can be a little
boring and information-heavy,
but Installer2016 aims to not only
bring you great content but also
entertainment. There’s a live band,
loads to see and do, as well as
visits from some famous faces.
Giveaways
From products and samples
through to event-only competitions,
Installer2016 will give visitors plenty
of opportunity to get their hands
on some free stuff that they can
actually use and benefit from.
HETAS
Speak to representatives from
HETAS about the sector’s latest
rules and regulations, and
discover the latest products from
HETAS-approved manufacturers
at the HETAS Village.
Info
Every stand is a treasure trove
of facts for visitors, all manned
by experts in their field. Visitors
can also attend seminars at the
InstallerBUSINESS theatre, where
they can get the latest info from
the likes of CIPHE, Gas Safe
Register and Ofgem as well as
leading manufacturers.
Jobs
Installer2016 has a range of
industry-related exhibitors that
can help you drum up more
business and more money. Talk
to exhibitors such as Right Trades,
Expert Trades and Which? Trusted
Traders to get your business busy.
Launches
Installer2016 will offer its visitors
the unprecedented opportunity
to get a first look at a whole
range of newly-released products
that will have a significant impact
on the industry.
Know-how
Whether you’re after the latest
on boilers or filters, Installer2016
puts you in direct contact with
over 80 exhibitors who can
provide all the knowledge you
need to take your business to
the next level.
New faces
Last year at Installer2015 we had
many of the biggest and best
manufacturers in the industry,
and at Installer2016 we have even
more! New faces this year include
Graham The Plumbers’ Merchant,
Polypipe and Pegler Yorkshire.
OFTEC
Visitors will be able to ask any
of the burning questions they
have about the oil industry and
get hands-on with products from
OFTEC-certified manufacturers
at the OFTEC Village.
Parking (free!)
Conveniently located near many
of England’s major motorways,
Ricoh Arena is easily accessible
from much of the country. And
the FREE on-site parking makes
it an even more appealing venue.
Q&As
With live product demonstrations,
industry experts on every stand
and industry organisations at the
show too, Installer2016 provides
the perfect platform to get all
your questions answered.
Money
Whether it’s taking full
advantage of the numerous
special show-only offers or
discovering a new product or
service that will save money in
business terms, Installer2016
will undoubtedly be a financially
rewarding day for visitors.
£1000s worth of vouchers inside*
*Termsandconditionsapply
Bring this Voucher Book
with you to Installer2016
£1000s worth of vouchers inside*
*Termsandconditionsapply
Bring this Voucher Book
with you to Installer2016
Range
Installer2016 gives visitors a
chance to meet exhibitors from all
across the industry. The massive
range and variety of exhibitors
means you can see everything
plumbing and heating that you
can imagine – from boilers to
merchants, and online services to
vans – we’ve got it all.
Smartcontrols
Installer2016 offers a great chance
to get first-hand experience of the
latest technology from the likes of
Drayton, Nest and Vokèra. Visitors
should also check out the Smart
Installers Club stand to learn the
ins and outs of smart technology.
Tools
New to Installer2016 is
The Plumb Center Trade
Essentials Village. Visitors try
out a massive range of tools
and trade essentials from
the likes of Big Wipes, Fein
Tools UK, Knipex, Milwaukee,
Rothenberger, Snickers
Workwear and Testo.
Ultra value
Installer2016 is FREE to attend
and exhibitors will be showing
off their latest innovations and
offers on a whole range of great
products. Combine that with
the exclusive Voucher Book and
Installer2016 is a must-visit event.
Voucher
book
You can get even more bang
for your buck at Installer2016
with the FREE exclusive
Voucher Book. The book
is crammed with amazing
deals from top manufacturers
and merchants such as
Drayton, Adey, Graham and
Plumb Center.

GETTING TO YOUR TRADE SHOW
REMEMBER!
It’s FREE
to park!
DIRECTIONS FROM THE NORTH
1. Take the M1 southbound, leave the M1 at junction
21, then at the roundabout take the 3rd exit onto
the M69 (signposted Coventry, Birmingham).
2. Leave the M69 branching left (signposted
Birmingham M6, Coventry North and Central
A4600).
3. Keep in right-hand lane then continue forward
(signposted Birmingham) joining the M6 at
junction 2.
4. Leave the M6 at junction 3, then take 2nd exit
onto Phoenix Way – A444 (signposted Coventry)
5. At the next roundabout, take the 1st exit onto
Rowleys Green Lane.
6. At roundabout take 2nd exit onto Judds Lane.
7. Arrive at Ricoh Arena.
DIRECTIONS FROM THE NORTH-WEST
1. Take the M6 southbound.
2. Leave the M6 at junction 3 (signposted Coventry
North) then at the roundabout take the 4th exit
onto Phoenix Way – A444 (signposted Coventry).
Rowleys Green Lane.
DIRECTIONS FROM THE SOUTH
1. Take the M40 northbound.
2. Leave the M40 at junction 15, then at the
roundabout take the 4th exit onto Warwick
Bypass - A46 (signposted Coventry).
3. Continue forward to join the A444, take left
hand lane (signposted City Centre) onto
London Road – A4114.
4. Continue forward on London Road - until you
reach the Ring Road.
5. Stay in right-hand lane and take 2nd exit onto
the Ring Road.
6. Leave the Ring Road at junction 3 – at
roundabout take 2nd exit onto Sky Blue Way.
7. Proceed forward over traffic lights.
8. At next roundabout, take 1st exit onto A444,
signposted Nuneaton.
9. Continue forward on A444, straight on at
roundabouts until you see the Ricoh Arena.
10. At the last roundabout adjacent to the Ricoh
Arena on you right-hand side, take 3rd exit onto
Rowleys Green Lane.
DIRECTIONS FROM THE SOUTH-EAST
1. Take the M1 northbound.
2. Taking the left hand lane, join the M6 motorway
(signposted M6 The North West, Coventry
North, Birmingham).
3. Leave the M6 at junction 3, then at the
roundabout take the 2nd exit onto Phoenix Way
– A444 (signposted Coventry).
Rowleys Green Lane.
DIRECTIONS FROM THE EAST
1. Take the A14 westbound.
2. Continue forward, then join the M6 motorway
(signposted M6, The North West, Birmingham,
Coventry).
3. Leave the M6 at junction 3 (signposted Coventry
North) then at the roundabout take the 2nd exit
onto Phoenix Way – A444 (signposted Coventry).
Rowleys Green Lane.
› RICOH ARENA · Phoenix Way, Foleshill, Coventry CV6 6GE
Consumers are becoming
more attracted to the possibility
of replacing their old heating
system with a biomass boiler
or a solid fuel burning stove.
The benefits of each are winning
people round – the RHI means
that biomass boilers now
seem like a financially sound
investment for property owners,
and for many homeowners a
stove is a practical and
stylish heating solution for
their homes.
HETAS is the official body
recognised by the Government
to approve solid fuel and
biomass domestic heating
appliances, fuels and services,
including the registration
of competent installers and
servicing businesses.
HETAS exists to promote
the safe and effective use of
Off the grid
Off-grid properties can be tough and expensive to heat – but for installers working on them
can be profitable business. At Installer2016 visitors can meet with representatives from
OFTEC and HETAS at their respective villages to talk about the benefits of going off-grid.
If you work in the heating
industry, you’ve heard of
OFTEC – you just might not
have considered offering oil
installations as part of your
business. However, there has
never been a better time to
capitalise on the 1.4 million
UK homes using oil heating.
Joining OFTEC will demonstrate
your competence to potential
customers as well as providing
many other advantages –
including tapping into this new
revenue opportunity.
OFTEC is recognised by
governments, manufacturers,
distributors and consumers for
its commitment to excellence.
Through their network of
approved training providers,
their business audits, inspections
DID YOU KNOW?
It is the law for a carbon
monoxide alarm to be
installedinanyroomwith
a solid fuel appliance.
THAT FIGURES!
Burning wood in a wood-
burning stove costs an average
of 4p per kilowatt hour –
considerably less than gas.
Don't miss …
OFTEC and HETAS will be
speaking on all three days at
the InstallerBUSINESS theatre
– giving valuable insight into
working with oil, biomass
and solid fuel burning stoves.
Oil the advice you need
Heating up
solid fuels, biomass and related
technology. An approved installer,
using approved products will
received dedicated advice and
support from the body.
HETAS will be at Installer2016
to answer questions and inform
visitors who are looking at the
possibility of registering with
HETAS, as well as those who
are already members. Go to
the HETAS village to see a
whole host of leading HETAS
approved manufacturers to see
the latest in biomass and solid
fuel burning stove tech.
With the price of oil at its lowest since 2005, now
is the perfect time for installers to add this additional
finance stream to their business.
and comprehensive technical
support, they can help your
business succeed.
Visitors to Installer2016 can
get the latest information and
developments from OFTEC
and OFTEC-certified brands
by visiting the OFTEC Village.
Representatives will be on-
hand to answer questions
and talk to visitors about
the benefits of moving into
the oil sector and becoming
an OFTEC member.
DID YOU KNOW?1.4 million rural homescurrently use oil for theirheating needs.
o-Yonos PICO
great efficiency
ing proven
ogy, backed by
r Warranty.
trust Wilo.
Pioneering for You
You want a wide
range of pumps.
You can
trust Wilo.
For more information visit www.wilo.co.uk
or call 01283 523000
Integrated LED display
Tool-free electrical Wilo-Connector
Unique pump venting function
Simple adjustment with pre-selectable
speed stages
The Wilo
delivers
integrat
technolo
a 5-Year
You can
For more information on HETAS please call 01684 278170 or visit hetas.co.uk
COME AND VISIT THE HETAS VILLAGE AT INSTALLER2016
HETASistheofficialbodyrecognisedby
Governmenttoapprovebiomassandsolidfuel
heatingappliances,fuelsandservicesincluding
theregistrationofcompetentinstallersand
servicingbusinesses.
We will also be supported by several of our
partners exhibiting a range of Products,
Training Courses and Quality Assured Fuels
Visit the HETAS Village at Installer2016 at the Ricoh Arena 10th-12th May
for interactive sessions and group discussions onSolidFuelandBiomass,HETAS
trainingcourses,HETASRegistrationschemes,andarangeofadvice
The increase in popularity of biomass boilers
and solid fuel burning stoves could mean increased
profits for installers – it’s time to get involved.

09
Tooled up
Feel the heat
Getting down to business
Don't miss out on
the Trade Essentials
Village – see the
latest in tools and
workwear .
Be smart – bring
your exclusive
Voucher Book to
the show.
CIPHE & Gas Safe Register
Be in the audience to learn about
how the benefits of best practice
and professionalism to your
business - as well as the latest
developments and regulations in
your sector - from top industry
bodies and organisations.
Attend the InstallerBUSINESS stage to hear
industry experts give their valuable business
advice in informative seminars and debates.
Business boost
It pays to try something new.
Informative sessions from leading
industry experts on underfloor
heating, wetrooms and smart
controls will show how these
sectors can boost your business
and your profits.
Online opportunities
Come to the InstallerBUSINESS
stage to learn how to get those
five little yellow stars, how to
improve your visibility online, how
to engage with customers over
social media and more.
Seminars Tuesday, 10 May Wednesday, 11 May Thursday, 12 May
10.15 – 10.30 Business Boost – UFH Business Boost – UFH Business Boost – UFH
10.45 – 11.00 Gas Safe Register Gas Safe Register Gas Safe Register
11.15 – 11.30 Business Boost – Wetrooms Business Boost – Wetrooms Business Boost – Wetrooms
11.45 – 12.00 Professionalism – CIPHE Professionalism – CIPHE Professionalism – CIPHE
12.15 – 12.30 Business Boost – Smart Controls Business Boost – Smart Controls Business Boost – Smart Controls
12.45 – 13.00 Online Opportunities Erp Enforcement – NMRO Online Opportunities
13.00 – 13.15 Gas Safe Register Gas Safe Register Gas Safe Register
13.15 – 14.00 Lunch Lunch Lunch
Panel debates Tuesday, 10 May Wednesday, 11 May Thursday, 12 May
14.00 – 14.20 The Need For Professionalism Energy Efficiency & ERP The Need For Professionalism
14.30 – 14.50 Boosting Your Business Boosting Your Business Boosting Your Business
15.00 – 15.20 Working Off-Grid Working Off-Grid Working Off-Grid
Did you know?
43% of homeowners
surveyed want a
wetroom in their home.
Want to get your business
online? Don’t miss out
on £60 off a website with
Expert Trades in your FREE
Installer2016 voucher book.
From workwear that actually
fits to a drill battery that takes a
whole day’s punishment without
stopping, choosing the right
tools and accessories can make
a huge difference to an installer’s
working life.
But the challenge is actually
how to find out if you have made
the right choices already – and
that’s where Installer2016 comes
in. With hands-on access to the
tools and products from a huge
variety of manufacturers (and
With tools being some of the most requested products from
visitors to last year’s event, Installer2016 will offer a whole raft
of new exhibitors and products for visitors to try and buy.
DON’T MISS…The new InstallerINVENTexhibit features tools designedspecifically by installers
for installers.
covering everything from pipe
freezing and flue gas analysing to
power and hand tools), there will
be ample opportunity to make
direct comparisons between
brands and products – with plenty
available at special offers.
Also, the exclusive Installer2016
Voucher Book includes plenty
of deals, giveaways and
competitions from the tool and
accessory exhibitors to add that
extra bit of value to your visit.
Did you know?A 2011 report discoveredthat to make tools lesslikely to be stolen theyshould be painted… PINK.
I
nstaller2016 is turning up the
heat this year, with plenty of
heating specialists showing off
products and services. Visitors
can see a wide range of different
heating system set-ups from the
biggest names in the industry.
Alongside boilers, there will
be exhibitors displaying the
latest innovations in underfloor
heating, controls, water treatment,
magnetic filters and more – in
fact, pretty much everything you’ll
need to carry out the installation
of a heating system.
Getting smarter
The smart home is coming,
and Installer2016 will provide
the perfect place to learn how
to maximise the new business
Wet, wet, wet
Don't miss out!
Head over to the
Dutypoint stand to see
their incredible pressure-boosting ScubaTANK.
The bathroom and shower industry
can be a massive money-spinner for
installers, with customers taking a pride
over their washing facilities. Visitors
to Installer2016 can see the latest
products from leading manufacturers.
It's a fact!
The average
person spends
1.5 years of their life
in the bathroom –
let's make it a good
18 months!
DID YOU KNOW?
A recent study found that a whopping 3.7 million Brits
see the bathroom as a retreat from day to day life.
Bathrooms
Visitors can also the latest in
stylish and practical bathroom
and bathroom accessories from
the likes of Twyford, Geberit,
Bristan and Grohe. The bathroom
sector is probably the most
consumer facing sector in the
industry, so making sure you can
offer your customers the best
bathroom products is key for a
good bottom line.
Bathrooms and showers are
an aspect of our industry that
homeowners take a real interest
in. There’s a real desire to have a
beautiful bathroom, and no one
likes waking up in the morning
to a low pressure shower – and
this makes it one of the most
profitable areas of the industry.
Showers
At Installer2016 visitors will be
able to see the latest in shower
tech from leading brands Bristan
and Grohe. Bristan’s electric
showers now offer features such
as digital temperature display
indicators, touch controls and
multimode handsets. Grohe will
have consumers singing in the
shower with built-in music players,
as well as showerheads that cover
your entire body and push-button
smart controls.
Look out for:
Do you have
what it takes to
beat the Game of
Throne? Find out
at stand C10.
25% off a CourseSMART
Save 25% off Vokèra’s NEW BeSMART course and receive a FREE BeSMART control, the
smarter way for customers to control their home heating their mobile and save money...
Come and see us on stand C40 to register for more information
25%offVokèraBeSMARTcourse
TRADE ESSENTIALS
VILLAGE27742 Trade Essentials Village Banner 6x3ft.indd 1 13/04/2016 16:03
Did you know?
Around 30,000 new
boilers are installed into
UK homes every week.
Our latest feature - Boiler HELPDESK – features boilers and
technical experts from many of the leading heating manufacturers,
giving you valuable hints, tip and insight into how to get the best
from every installation.
08 › INSTALLER2016 › May 2016
it offers. From in-depth seminar
and Q&A sessions to leading
manufacturers exhibiting the
latest in cutting-edge technology,
this is one revolution you can’t
afford to miss.
Tackling off-grid
In the UK, it’s not all about gas
– and in recognition of this, we
have introduced two new features
this year in conjunction with the
leading organisations in off-grid
heating – HETAS & OFTEC.
Designed to highlight the benefits
of looking at new revenue
streams, these information hubs
are the ideal starting point for
anyone looking to diversify
beyond gas.
Did you know?
Homeowners can save up
to 20% on their heating bills
with smart controls. Have
you told your customers?
DON'T MISS OUT
Free sessions planned* for the InstallerBUSINESS stage at Installer2016 in May. *Subject to change
Three reasons go to the
InstallerBUSINESS stage:
› Expert advice given:
Hear all of the latest
business news from top
industry experts.
› Industry insight gained:
Get ahead of the curve with
great business tips and tricks
to boost your bottom line.
› New business
opportunities explained:
Learn how you can use
unexpected avenues to
revolutionise your business.

0010 › INSTALLER2016 › May 2016
What led you to
creating Impra-gas?
I read Alan Sugar’s biography, it
changed something in me, and
I decided I wanted to start my
own business. I quit my job, took
out a loan and started Impra-
Gas and in the first two weeks
of running Impra-Gas I was able
to sign up 600 homes to our
services. I took an apprentice and
a full-time plumber to cope with
the huge amount of work – but
I still wanted more.
Tell us about The Apprentice.
Why do you think you won?
Going onto The Apprentice was
a massive risk for me – I was
running a business with five
employees, but I felt that I could
grow Impra-Gas even further by
learning from Lord Sugar. I believe
Lord Sugar saw a bit of himself
in me, someone who was willing
to do whatever it took to run a
successful business.
You were an apprentice –
tell about your thoughts on
their role in the industry.
They are so important. They
are a blank canvas, and bring
eagerness to learn to the work
A chat with
Apprentice winner
Joseph Valente
TIMELINE
Age 15: Joseph is expelled
from school and takes
an apprenticeship with
a local plumber.
Age 16: Enrols in college to
become a plumbing
and heating engineer.
Age 18: Graduates from college
and takes course to
become a qualified
gas engineer.
Age 22: Starts Impra-Gas after
reading Alan Sugar’s
biography.
Age 26: Wins The Apprentice and
becomes Lord Sugar’s
new business partner.
DON’T MISS OUT!
You can see Impra-Gas on stand P20
Did you know?
Construction
apprenticeships are down
60% despite employer
demand – Joseph thinks
it’s time for change.
Joseph Valente is the Managing
Director of Impra-Gas, and
won the latest series of The
Apprentice. He spoke to Installer
about his journey to the top and
his thoughts for the future.
JAMES HASKELL
• England and Wasps
• 6ft 4in
• 18st 8lbs
• 6 Nations Winner
• Has NEVER fitted a bathroom
JIMMY from Plumberparts
• Plumber and YouTuber
• 5ft 6in (ish)
• 12st soaking wet
• Over 20 years plumbing
• Has NEVER played professional rugby
Installer2016 has plenty of famous
faces inside and out of the trade.
Visit the show for the chance to
meet the likes of 6 Nations Grand
Slam winner James Haskell* and
YouTube phenomenon Jimmy from
Plumberparts.
*James Haskell will appear at Installer2016 subject
to his training schedule. Exact date will
be announced shortly.
MEET THE CELEBRITIES
place. Apprenticeships give a
young person a skill for life, and
I think it should be a priority
in the industry for us to teach
students that they don’t have to
be academic to be successful.
Why will you
be at Installer2016?
It will be excellent to be able
to talk to people about all of
the big issues in the industry,
like apprenticeships and to see
how companies are supporting
products new and old.
Watch online: The full interview
with Joseph Valente can be
found at www.installershow.com
Impra-Gas is working closely
with fellow Installer2016 exhibitor Big Change Apps

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