1. LUIS SANTOS
Hartford, CT
(732) 754-1363
lsantos4@mac.com
SUMMARY OF QUALIFICATIONS
 Certified AlliedSignal Black Belt 1997; Certified Johnson & Johnson Master Black Belt 2001.
 Experience in: Aerospace, Pharmaceutical, Mining, Banking / Securities, Gaming, Logistics and
Distribution, Baking, Manufacturing, and Chemical Process industries.
 Conducted training and certification for Green Belts, Black Belts, and Master Black Belts in Six
Sigma, Lean, and DFSS
 Languages: English, Spanish, and Portuguese.
PROFESSIONAL EXPERIENCE
Six Sigma Consultant, (11/04 – Present)
 Lead instructor for both Green Belt and Black Belt training sessions and advanced topics.
 Provide Training, and project support for Transactional, Lean Six Sigma, and Operations,
throughout the Americas, Europe, the Middle East, and Asia.
 I have trained and supported all levels of an organization.
 Clients include BHP-Billiton, CIBC-Mellon, Wynn Hotel and Casino, APL Logistics, Peabody
Coal, LaSalle Bank, AVNET, Hallmark, Firmenich Inc., Kinross Gold, Options One, KONE, Baja
Mining, Kraft, Almarai, Sekisui, and Verzatek.
Pharmaceutical Sourcing Group Americas (division of Johnson & Johnson),
Bridgewater, NJ (4/02 – 9/04); Certified Master Black Belt
 Served as an internal consultant to client sites in the U.S., Puerto Rico, Mexico, and Brazil, in
training, belt mentoring, and Process Excellence deployment.
 Aided manufacturing sites and corporate centers in project selection, belt development and
mentoring, with the goal of their achieving self-sufficiency in Process Excellence infrastructure.
 Participated in Board sponsored initiative to understand and direct dashboard metrics and their
causals.
 Successfully developed and prepared candidates for Master Black Belt certification.
Ortho-Clinical Diagnostic (division of Johnson & Johnson), Raritan, NJ (4/00 – 4/02)
Certified Master Black Belt
 Reported to the Director of Process Excellence and provided support for change management
initiatives and programs.
 Established and conducted instruction sessions on Six Sigma and Lean methodologies, to Black
Belts, Green Belts and Champions, and modified curriculum to accommodate needs.
 Provided mentoring for Black Belts and Green Belts through all phases of the Certification process,
including Process and Design Excellence, and Lean.

2.  Served as an internal consultant and designed training materials for company-wide use.
AlliedSignal, Cheshire Operations, Cheshire, CT (1/99 - 4/00)
Quality Engineer, Six Sigma Black Belt
 Implemented measures to enhance production and product improvement efforts, and developed
control plans for three product lines.
 Enhanced product quality and generated cost savings by analyzing and resolving technical problems
concerning both customer and supplier issues.
 Conducted Six Sigma Green Belt training and mentored candidates for certification.
AlliedSignal, Defense and Space Systems, Teterboro, NJ (10/94 - 1/99)
Staff Materials and Process Engineer, Six Sigma Black Belt
 Played a key role as a BB in evaluating lab capabilities towards improving service levels.
 Conducted failure investigations that resulted in a substantial improvement in mechanical gyro
yields.
 Demonstrated expertise with problem-solving models and statistical techniques to develop solutions
to various problems, including non-ozone depleting systems for cleaning issues; adhesive surface
preparation of non-metallics, metallics and ceramics; coatings, paints, polymer and elastomer
selection, evaluation, characterization and process specification development; and material failure
analysis. Programs included: B-2 Bomber, Cassini, F-22, SRB, and RIFCA.
 Designed databases that enhanced Materials Lab metrics and process evaluation.
OTHER EMPLOYMENT
Nerac, Inc., Tolland, CT
Technical Specialist
Bonded Technology (division of Alcoa Composites), Cromwell, CT
Contract Manufacturing Engineer
Kaman Aerospace Corp., Bloomfield, CT
Senior Materials and Process Engineer
Martin Marietta Aerospace, New Orleans, LA
Engineer, Advanced Quality Technology, Michoud Division
EDUCATION
Rensselaer Polytechnic Institute
M.S. in Management Science
B.S. in Chemical Engineering