1. Ludovic RABOUTET
Mobile : 0733 144 959
E-mail : raboutet.ludovic@gmail.com
Nationality: French; Living in Romania
International car and bike Driving License
Career Objective and profile :
Experienced in manager of critical It support, I proved also my ability to adjust to project of any size.
I wish to use my experience and knowledge in IT support in any kind of IT structure and eventually become a project
manager.
Computer Skills : High level of expertise: Tivoli Workload Scheduler (TWS)Citrix, RDS, Windows Environment (Ad,…),
VmWare, Unix, Aix, Linux, Photoshop
Management : GanttProject, Microsoft Project
Career Summary :
June 2012 – Now Romania
Engineer Administrator System
October 2011 – April 2012 Australia
Worker, Traveler
January 2009 – October 2011 Cma-Cgm, Marseille
Team Leader Operation Support
April 2008 – January 2009 Cma-Cgm, Marseille
Operation Support Analyst
January 2008 – April 2008 Cma-Cgm, Marseille
Batch and Operation Support (TWS)
August 2007 – January 2008 Cma-Cgm, Marseille
Exchange Support Helpdesk
September 2005 – July 2007 SNCF, Dijon
Network and System Engineer
2001 Suez, Dijon
Trainee in IT

2. Languages / Skill:
French Mother Tongue
Romanian : Basic Knowledge (good understanding)
Anglais (*)(*) Common European Framework of Reference (CEF) level
Understanding Speaking Writing
Listening Reading Spoken
interaction
Spoken production
C1 Proficient
user
B1 Independant
User
C1 Proficient
user
B1 Independant
User
B1 Independant User
Professional Experience :
June 2012 – Now Steelcase, Cluj, Romania
Engineer Infrastructure
Steelcase is a United States-based furniture company founded in 1912 in Grand Rapids, Michigan. The company produces office
furniture, architectural and technology products for office environments and the education, health care and retail industries. It is
the largest office furniture manufacturer in the world. It has facilities, offices, and factories in the Americas, Asia, the Middle East
and Australia.
Key responsibilities:
• Leadership on all EMEA infrastructure. Management worldwide concerning the infrastructure
• Being the Operational Point Of Contact
• Responsible with IT exploitation on different environments (PROD, DEV, INT, UAT…)
Key achievements:
• Managing projects
• Establish, Training and procedure for new team
• Improve the different process through different team (with Lean, …)
October 2011 – April 2012 Australia
Worker, Traveler
I decided to leave during half of year to improve my english and work in a professional way in other coutry

3. During these period, I cumulate differents works :
• Cooker (manage the way to cook)
• IT Hardware (ghost computer and delivery at the customer)
• Other little jobs
January 2009 – October 2011 Cma-Cgm, Marseille
Team Leader Operation Support
The group CMA-CGM, is the 3rd shipping company (containers) in the world.
Its global transport offer integrates sea transport, dockyard management and ground logistics.
The subsidiary in Australia of CMA-CGM is Australian National Lines (ANL)
Key responsibilities:
• Leadership and management of 15 IT analysts and IT consultants, 24/7 team (level 2)
• Being the Operational Point Of Contact (OPOC Team)
• Responsible with IT exploitation on differents environments (PROD, DEV, INT, UAT…)
Key achievements:
• Establishment of procedures to facilitate the resolution of incidents
• Training and procedure design for new projects
• Regular operational training in the team
April 2008 – January 2009 Cma-Cgm, Marseille
Operation Support Analyst
Key responsibilities:
• Continuous production incident manager.
• Management and creation of users in LDAP, profiles management
• Firewall management flow
• Unix / Aix server management.
• Management and resolution of Web application incident
• Monitoring, analysis, management (jobstreams) and resolution of scheduler incidents. Master console
TWS (console and shell/scripts)
• Management of disk space for the databases, oracle error handling (alerting management)

4. Key achievements:
• Create new “Dossier de Préparation à l’Exploitation” for user and team
• Incident management, root cause analysis workshop management
January 2008 – April 2008 Cma-Cgm, Marseille
Batch and Operation Support (TWS)
Key responsibilities:
• Monitoring, analysis, management (jobstreams) and resolution of scheduler incidents
• Maintain 24/7 shift
• Master TWS console (console and shell/scripts)
Key achievements:
• Creation of script for the customer report.
August 2007 – December 2007 Cma-Cgm, Marseille
Exchange Support Helpdesk
Key responsibilities:
• Ensure continuity of service during the Exchange 2007 migration
• Troubleshooting
• International support
Key achievements:
• Create a « Dossier de Préparation à l’Exploitation”
• User guide creation
•Project management
September 2007 – July 2009 SNCF, Dijon
Network and System Engineer
SNCF (Société Nationale des Chemins de Fer) is the French national railway company.
Key responsibilities:
• Server management windows NT, 2003, Exchange 5.5, Linux
• Helpdesk (application, network,….)

5. • Backup management
• Application development
Key achievements:
• Creation of an all the information system supervision interface. (Nagios)
• Creation of remote desk. (FreeNx)
• Creation of an interface for instant messages
Education :
2005 - 2007 BTS (License) in informatics systems
Dijon Formation at Quétigny
2002 - 2005 Bachelor in informatics systems
University of Burgundy at Dijon
2001 – 2002 Major in electronics
Dijon
Other Work Experience :
2005 – Current Dive instructor
16 June 2011 Eurocopter, Marignane, Hostess Professional Event
September 2010 – September 2011 Publimedias, Marseille, Operation Manager (marketing events, flyers,
advertisement)
Team management interface between customer/team
February 2010 and February 2011 Town City Hall, Aix en Provence, Census Agent
2003 – 2005 Holiday Camp, Dijon / Counselor for Kids and teenagers
Activities and Interests:
Bike; Cooking; Photography / Sports: Swimming, diving, squash
Other diplomas : first aid certificate, dive master license
Referees :
Laurent Lacroix DBA Manager, Tel : +33685125275
Australian Citizen (speak english, French)
Edouard Nagy Team Leader OPOC, Tel : +33686552211
French / Romanian Citizen (speak English, French, Romanian)